WORST EXPERIENCE EVER Extremely rude and hard to deal with…read more Was not professional at all. The price of my dress was around 800 dollars but I can honestly find this the exact dress cheaper at target.

I came in Saturday night, having shown up to my hotel room only to find that I had left my dress at…read morehome.... I was about to miss the whole wedding (as a guest at the head table). WELL!! I walked into your shop in a panic, and I was immediately taken care of in such a calm, helpful, caring, speedy, professional way!! 10 out of five stars for my experience!! I think I was in a new gown, with shoulder and hem alterations within AN HOUR!! Unbelievable service, start to finish. And everyone was friendly and laughing along (and trying to keep me laughing !) I'm a middle aged, generally unfashionable woman...lol.... and I left feeling as glamorous as the circumstances could allow. I'd send you a picture...but I didn't take any. So, I cannot thank you ALL enough.... Um trying to figure out how to put in a google review, and yelp.... so bear with me as i try to add this to those sites

I have a wedding to attend on Saturday, June 20, 2026. The event is formal in nature. I traveled…read morebetween Danbury Mall, Westchester Mall, and Jefferson Valley Mall, did not find anything that appealed to me. I was referred to Chic Boutique in White Plains. However, upon searching online, I discovered a location in the Poughkeepsie Galleria, which I visited this past Thursday. They offer a wide selection of beautiful gowns. After trying on many, I found one that I loved. They needed to make some alterations to the gown, and I picked it up on Friday night. Although their prices are somewhat high, the quality is worth it! The gown is absolutely stunning, and they did a fantastic job! The owner and staff are exceptional! Anyone in search of a gown should definitely visit Chic Boutique in Poughkeepsie Galleria. I would certainly shop there again. Hats off to Chic Boutique--YOU GIRLS ROCK!!!

I never expected to find and purchase my mother-of-the groom dress from the Chic Boutique in…read morePoughkeepsie. I was amazed at the extensive inventory they had. Barbra was a joy to work with in the selection and alteration of my gown.

Hiring Kayleigh Avery from Wild Blooms Bridal was the best money we spent on our whole wedding. If…read moreyou're on the fence about hiring a planner, do it, and hire Kayleigh in particular. She is incredibly organized, thoughtful, professional, has a great eye for design and is just generally a delight to work with. I cannot recommend her enough, you will not regret hiring her. My husband (!) and I just got married this past weekend and man did Kayleigh do a fantastic job. Having gone through the process now I would say the most important thing to look for in a planner is organization, which Kayleigh has in spades. The planning process unfortunately coincided with a very stressful time for me career-wise (finishing grad school, job searching and then starting a new job). It took such a weight off my shoulders just being able to trust 100% that Kayleigh was on top of everything. Meeting with her was always a delight and she went above and beyond for us every step of the way. Also she did an excellent job designing the wedding. That was really the last thing I wanted to think about and Kayleigh took a half baked Pinterest board and some off hand comments I made and turned it into a detailed design board that perfectly captured what I wanted. The month of the wedding was where I really realized how out of our depths we would have been without her. There were so many more details that needed to be planned than I realized, particularly around the timeline. Kayleigh joined us for calls with our vendors and countless times she would ask questions that were absolutely critical but never occurred to me to ask. We even got compliments from our other wedding vendors about how exceptionally organized and on top of everything she was. I'm truly so grateful we decided to hire her, if my husband and I had been steering that ship it would have been an absolute disaster. We are pretty organized people but we also have demanding jobs and simply would not have been able to do it all and do it well. And on the day itself she really blew everyone away. Kayleigh has a real talent for herding cats (our family) with a gentle hand. She got everyone and everything where it needed to go and the day went off without a hitch. Some special highlights include making sure my mother in law had a comfortable place to stand for her speech because she was nervous about losing her balance, making sure I had a moment alone before the ceremony when I was freaking out and our whole families crashed the room we were in, and many more. Plus I'm sure there were many things she did for us behind the scenes that I didn't even see. Honestly the day was pretty perfect and a large part of that is thanks to Kayleigh. Additionally for florals we worked with Jessica from Wild Blooms. She was great to work with and very willing to work within our budget (florals was one of the places we were looking to save money and she was very kind and supportive about that). She was very professional and a lovely person, I would definitely recommend her.

I was there with my daughter to look for a wedding dress. Wonderful experience. Will highly…read morerecommend this boutique. Jessica could not have been any nicer. She took her time showing dresses upon dresses for my daughter. Taking time to talk about each and every designer and giving us as many details as possible. There were many gowns to choose from. Jessica was relaxed and made us all feel at home. My daughter tryed many dresses and now has a sense of what she really likes. We never felt rushed. Their prices are reasonable, it's nice to have them nearby. Try them.

I had such an amazing experience! I knew the wedding dress I wanted and I've been looking at it for…read moreyears! When I found I can buy it right down the street from me I was so excited! My sister, my mom and I went to try dresses to get ideas and the third dress I tried on was the one! I said yes to the dress! They are right on the ball when they say don't judge a book by its cover. Special Occasions may look like a small place but Antonette was very patient and spent all her time helping me find the. dress of my dreams!! I can't wait to see it again and where it down the aisle on May 1!! -Christina

Antonetta helped my mom to pick her perfect dress. She was always there to fix my mom needs and…read moremade sure that the dress fitted her perfectly. Antonetta also has a section of jewelry and she took the time to show us all of her pieces, which I bought one for myself since everything is gorgeous. I totally recommend her, don't judge a book by its cover! Her dresses are beautiful! The price is very reasonable compared to other designer shops that charges you 10x more for the same dresses.

I found Lucille Rey on the project feature of the Yelp app. It was super easy to message the owner,…read moreSylke, via Yelp and make an appointment through the chat feature. The space is so cute! Sylke was a pleasure to chat with while she took a look at the hem of my dress. Thus far, I am pleased with her service and look forward to the finished product! Picking up my bridesmaid dress in a couple weeks.

The business title said "clothing alterations", I asked for "hem the pants", she immediately…read morereplied with "I don't provide this service"

I have had 2 mob dresses altered by Alyssa. Both times she did fabulous work. Friendly and skilled…read more Highly recommend

Alyssa was amazing and attentive. We ordered a dress on line for my daughters prom and by the time…read moreit arrived, she had lost 20 pounds. She did major work on the dress, including shortening the waistline. The results were amazing, and my daughter got to wear a dress that fitted her perfectly and she felt beautiful.

I did not ask for a FREE dress or free shipping, I was happy to pay the extra $55 to have it over…read morenighted to me. But it was after recieving such poor customer service from them I expected it to be shipped to me for free. A whole month went by until a manager decided to contact me. After going back and forth I was fed up becuase she insisted she provided me with the best customer service. I would not have been so upset if that were the case After posting my original review, Penelope and Parker RETURNED my dress without my authorization. Without communicating with me first. But as all of you already know. That is something they clearly don't do. It is now 2 weeks before the wedding and I have no dress. Imagine if you are the bride and you are upset with their poor customer service. You write a negative review and they CANCEL your order as retaliation. Please take your business elsewhere. As you can see I am not the only one that this has happened to. This is who they are. It will never change.

If I could leave zero stars I would. This business is a complete scam. I ordered a bridesmaid dress…read morefrom this retailer (Penelope Bridal / DressDirect.net) on 1/4/16 for a wedding that took place the first week of May, I selected the standard production time of 12 to 14 weeks, thinking I had plenty of time. After no update and no change in status for months, I grew concerned. I contacted the retailer in March and was told on 3/28/16 that my order was "on time" for shipment on 4/11/16. I received no further update until today 6/2/16 -- notifying that my dress shipped TODAY. Needless to say, a bridesmaid dress arriving over a month after the actual wedding occurred is completely useless. Trust me when I say I would have gladly paid full price (plus some) to avoid this nightmare. PLEASE do not support this business.

Can not speak more highly of Crystal Boutique and Beauty Bar and the wonderful experience we had…read more From the music, softly playing to the mood lighting and the magic mirror, we had an incredible experience. Tammy was comforting, professional and extremely helpful and provided a pressure free environment. Recommend to any girl who wants to leave the shop with their dream dress and a side of confidence. Thank you Crystal Boutique.

Failed to leave enough time for the services agreed upon and when questioned on this the "mal"…read moreemployee throws a temper tantrum and kicks you out. This is obviously extremely unproffessional. What kind of a company would hire such an individual who CANNOT even treat customers and potential customers in a reasonanle and polite manner and is NOT qualified to work with people. If I could I wouldn't even give it 1 star.