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    JWatch USA

    4.5 (198 reviews)
    Open 10:00 am - 5:00 pm

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    JWATCH repair man broke the nob off the watch.
    Kaeli A.

    I brought my husband's Tag Heuer watch to JWATCH to get a new battery. They broke the nob on the side (the one you use to change the date and time). I also brought my heart rate monitor watch for a new battery and it works just fine. I think this place is okay for lower end watch models, but my husband's $2k Swiss watch did not make it. Had to take to Tag Heuer store on 5th Ave for a $236 repair job.

    Henry S.

    My TAG Heuer aqua racer chronograph has not been working correctly for a while so i decided to have it looked at. After sending it to TAG and going to other watch resellers i was frustrated and did not think it was cost effective to get watch fixed. I decided to look one more time in my neighborhood and JWatch came up with great reviews. I decided to go and try them out and they did not disappoint. I had an overhaul done on the watch and from the minute i stepped in they were very professional . They gave me a quick estimate and one week later ( actually less ) they had the watch ready for me. The watch looks brand new and all the chronograph functions are working and it was completely cleaned and working properly. (I like to add that they are reasonably priced) Thank you JWatch for your professionalism and quick turn around. Now to learn how to use all the chronograph functions correctly :)

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    Ask the Community - JWatch USA

    Does J watch repair watch with faulty mechanism, Like the hands wont move when I turn the pin to set the time?

    It's next to impossible to answer. My experience is that they'll admit what can or cannot be done. Because Jaime the proprietor is very approachable, I'd defer my answer to her.

    Don’t See Your Question? Ask Away!

    Review Highlights - JWatch USA

    Fast, nice, online, credit card friendly-I appreciate a watch repair store that knows what century we're in!

    Mentioned in 10 reviews

    Read more highlights

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    Standish Clock & Watch Shoppe - Stopping in for some good olde fashioned watch & clock repairs.

    Standish Clock & Watch Shoppe

    (22 reviews)

    Great job! Fast experience, professional same-day service happy Mother's Day to me got my clock…read morefixed that my grandmother gave me years ago! #Nicole

    It was supposed to be a simple battery change for a Casio digital watch. You'd think it would be a…read morebreeze. Nope. When I first arrived, the guy with the beard and tattoos asked me to leave the watch behind. He said he needed to look up the instructions. That should've been the first warning, but it was before closing, and I had a meeting. After a week, I had not received any updates. So I called the guy, and I could tell that he hadn't even looked at the watch because he mumbled something and said he'd call back. I got a message on my phone half an hour later; it was him telling me that the watch did not register time. Basically that it was dead. And that they don't replace movements for that watch, which was a G-Shock. When I went to pick up the watch, the guy didn't even know where it was. The floor is littered with boxes filled with plastic bags containing other watches. There doesn't seem to be any kind of storage structure because it took two people about 5 to 10 minutes to finally find the watch. And when I took it out of the bag the thing fell apart and in my hands. The screws weren't even fastened on correctly. So I basically took in a watch with a low battery, still displaying time, and left with a broken paperweight. The guy blamed it on the watch's age, or what not. But this was the first time I had the battery replaced, after five years of flawless functionality. Not anymore. This place receives good reviews, which is why I brought it here in the first place, but I won't return again. The one star is because they didn't charge me for the ordeal.

    JWatch USA - watch_repair - Updated May 2026

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