I'm a renter, a tenant; so I had nothing to do with the selection…read more of this company? But I want to assert that Austin, who came initially and immediately determined that we needed an entirely new kitchen faucet and pipes, and then Tony, who came to install the new equipment were courteous, professional, and efficient. Tony was prompt, and swift. And, without slowing his stride, shared some insights and context about the fixtures, that I found pertinent and helpful. Enjoyed their practical expertise, and if anything else here drips or leaks again? I hope we get McKay's!

I've found Matt to be a very nice man! He was quick to respond, & fixed our three problems at a…read morevery fair price. I've met three of his guys who have nearly completed the shower surround. Tony & Johnathan are very qualified and trustworthy plumbers, and Ryan is a fabulous finisher who pays strict attention to detail! We're super pleased customers & thrilled knowing we have the right company to do the job! Thx to Matt and the guys!

I wish I could give them 10 stars. They responded so quickly and fixed the problem same day! This…read moreis what extraordinary customer service look like

Ben at Whitelaw Plumbing took care of an issue at my home and, when a follow-up problem came up, he…read moreultimately stepped up and made it right. He owned the situation, communicated clearly once we reconnected, and handled the resolution professionally. I respect anyone who stands behind their work, and Ben did that. I'd call him again based on how he handled the end-to-end experience.

Friendly and courteous, but very expensive. $2500 quote to replace the sink I bought from Home…read moreDepot.

DO NOT GIVE THEM YOUR MONEY…read more Situation: water heater is out Their solution: Plumber gave no options to either replace or repair. He went straight to descaling the heater and saying he will order/replace the part. Outcome: Nicole says the part was "rush delivered" twice and it was the WRONG PART TWICE. (This is over the course of a month). Nicole continually blames us for not replacing the heater even though she ordered the wrong part twice and the plumber did NOT give us consent to descale the heater AND he did NOT recommend to replace it. Overall Review: Favinger is the most DISORGANIZED organization. Take your business elsewhere.

Communication was great and very responsive, I received a quote for a job around $700 and found…read moreanother company for the same job for $220, so I found it was a bit crazy indeed.

Professional, courteous and all round nice guy. Price seemed fair for what was done and I'm happy…read more Would definitely recommend to family and friends.

The technician arrived on time and demonstrated proper Covid protocols. He was pleasant and…read moreefficient. However, the rate charged by this company for the service call is a lot more than the going rate for other plumbers. The cost for the first hour is $249. Also, although I wasn't charged for it, the technician told me there was an incidental charge of $15 for the rags they use for clean-up. I have never heard of this before, and given the price they charge for a service call, I thought that was a bit excessive. This company was recommended to me by someone I trust, but I will be doing more research next time and calling someone whose rates are more reasonable.

These guys are totally awesome. I've used them twice now and both times had an excellent experience…read morewith their service. I had a pipe burst at one of my rental basement units-- I called their emergency line and they got to the rental house faster then I did. They were fast at solving the problem and reasonably priced.

Watched a plumber from Papa threaten to vandalize a seniors home because his work van got dirty…read morefrom the senior pressure washing. He was yelling so loud multiple people heard. It was pretty pathetic to watch. All over a 20 year old rusty van

I was charged over 900 dollars before the work was done. On the first day, plumber Mark told me he…read moredidn't had proper tool to fix my pipes. Before he left, he took a photo of my credit card because there are ppl refuse to pay after the work is done. The very next day, I was charged 850 plus tax (over 900 dollars). Later, a plumber showed up but didnt know he was supposed to replace the copper pipe. I told me I'd like to see the replacement (that's how I find out he didn't replace the pipe). I told him I was charged for pipe replacement. So he had to do the work. After the plumber left, I feel the sink is backing up. I asked the office to give me an invoice with detail description but I haven't received one. It has been a month now. it was recommended by my insurance company too :(.

Jack was AAA in his services and attention to properly installing my central AC! He was honest and…read moreI had a great experience with the work done. The price was fair and I would highly recommend him to any future work that I or any others may need.

Jack is thorough and goes the extra mile to ensure the job is done well. He was able to help me…read morewith a time sensitive installation issue that arose. I will be contacting Jack for all of my future plumbing and heating needs!

excellent service and support. Prompt and responsive with helpful recommendations would definitely…read moreuse again.

Nice guys. Honest professional and respectful. They were on time and did not create unnecessary…read morejob. Will use them again.