It's a factory outlet, so don't expect a giant store, fancy displays, a deep selection or dozens of…read moreemployees running around like at the flagship employee store in Beaverton. Then again, it IS a factory outlet, and I've found some pretty smoking deals here -- markdowns far greater than the employee store.... If i'm patient. Of course that comes with a pretty big caveat; the stuff here isn't the latest, greatest or flashiest. So yea, a factory outlet.

Always good deals!! There is such a large selection of women's clothing. I haven't really gone to…read moreexplore the rest of the store yet because I've always had limited time when I am there. Shout out to Thelma, who is also super helpful and awesome !

Nico and Kathleen provided over-the-top excellent customer service! An exchange, reorder, and…read moremiscommunication with an on-line order was remedied quickly. Not related to this location, but to the website: you receive an email confirmation with the trouser length in big font and the waist size in much smaller font below that. So at quick glance you can misinterpret that the order was placed incorrectly. Adding "inseam" and/or "waist" to the number would alleviate any confusion.

snooty service at this location and a general level of being difficult with anything other than a…read moredirect purchase. it's more about the attitude towards whatever the issue is that is a turn off at this location. might be better to just order online and or deal w the online customer service. also just a note this is not a large location so i feel like the selection here isn't great either - not a huge issue but just that paired w the other problems idk if it's worth it to make a trip here (if you're already in the area then it's whatever). i won't be supporting this location any further.

If you love the outdoors -- or just want to look like you do -- the Columbia Factory Store is a…read moremust-stop. The selection here is fantastic, with everything from jackets and hiking shoes to thermal gear and hats, all at factory outlet prices. I've found deals that beat most online discounts, especially during seasonal sales. The staff deserves a shoutout. They're genuinely helpful, not pushy, and always willing to check stock or help you find the right size. You can tell they actually use the products and know what they're talking about. The store is clean, well-organized, and easy to navigate -- no digging through messy racks like some outlets. The checkout process is quick, and the team keeps the line moving even when it gets busy. Pro tip: Sign up for the Columbia Rewards program. I've scored some extra savings and early access to sales that make it worth it. Overall, this is one of the best outlet shopping experiences in the Portland area. Whether you're gearing up for a hike or just looking for a solid rain jacket (we are in the PNW), Columbia has you covered -- literally! LMAO

This Columbia Outlet store had so many great deals, it was overwhelming…read more I stopped by here yesterday afternoon because I'm in the market for some new winter outerwear. I was specifically hoping to find boots and/or a jacket. On top of having an entire floor full of clearance jackets, they also had about a dozen racks under tents outside of the store. It seemed like they probably had every Columbia jacket that had been made within the past few years. There was also a ton of Mountain Hardware and Sorel. The Mountain Hardware jackets were about 25-50% off, which was still significantly cheaper than REI or anywhere else that I know of. I ended up feeling so overwhelmed by the jacket selection that I decided I needed to do some research, and come back. I ended up leaving with two pairs of snow boots: 1 Columbia, and 1 Sorel. I got both pairs for $55, including tax and a very small roundup for the National Park fund. I've been looking for boots for a couple of weeks, and the cheapest I've found comparable boots anywhere else was anywhere from $69-129. So, I was beyond stoked to find two pairs I liked in the clearance section. They were also having a store wide BOGO half-off sale, which is how the total ended up so low. I didn't have, and have actually never had any of the issues with outlet stores that other people brought up in their reviews. I used to work at the outlets in Folsom. Most of the merchandise isn't damaged or defective-- it's just overstock or barely out of season. The boots that I purchased are honestly of similar quality to brand new boots from DSW. I just got really lucky (and have a seventh sense for when things will be on sale due to all my years of working in retail). Staff was super friendly and helpful. Overall a great experience and I would definitely shop here again.

I understand the customer isn't always right, but if your own receipt shows differently, maybe…read moredon't die on that hill and just ask for help or guidance. Over the weekend, our family decided to go to DSG, we ended up spending $149~, it was $100 gift cards and the rest was cash. I didn't realize my toddler slipped in some random $17 socks, so I went in the next day to return them. I was met with Oscar, he was nice. I asked if I could get a cash refund since it was a small amount, he said no, due to it's based on whatever majority payment method was used. I leave it at that, I am disappointed because I really don't need $17 gc, I would like cash back. As I am walking back I am reading the back of the receipt, where it says refund will be made on initial form of payment, not majority used like Oscar advised. I spoke with my husband who was frustrated, told him what I read and what was said. My husband thought of work around, we can buy a more expensive item, use cash first for the majority and use the gift cards for the rest. So my husband goes in to try that. Oscar explains, no we can't do that, that it's the system gravitating towards a card. My husband points out what the receipt says, Oscar says it shows on the website, but does not bring it up. My husband returns to the car frustrated, because Oscar just lied and instead of asking for helped, insisted on dying on the hill the customer isn't always right. At this point, I'm going back into the store. I see Oscar talking among his colleagues talking about what just happened with my husband. Im still nice, but I request a supervisor. Supervisor explains Oscar is wrong it's not Majority it's just how the system works. I ask him, how does he want to correct this, and he just offers to cash it. It was such a simple fix. Oscar just needed guidance on how to navigate. I felt like this issue didn't need us as many times going into the store, If Oscar just asked for guidance in the beginning. It was frustrating experience overall. I'm glad we got the result we wanted, but just having to go through hoops, and it was a waste of time. Personally for me, this location left a poor taste, just because I am in customer service. I felt like the training could have been better. I appreciate the supervisor making it right.

Brandon was incredibly helpful in finding the right bat for my son. Even when we had an issue a…read moreweek after purchasing, he went out of his way to make it right and offered thoughtful, knowledgeable advice. I really appreciated his patience as I'm still learning the ins and outs of baseball as a newer baseball mom. Thank you again! My son ended up with his first Easton Hype Fire and is very excited about it. We are looking forward to a great baseball season thanks to the awesome customer service and knowledge Brandon provided. Store is clean and well stocked. Employees are always kind and ready to help!

I like Columbia clothes, and I previously got discounts at an outlet. I've been to this employee…read morestore twice. It had a good selection of styles and colors. Mountain Hardware, Prana, and Sorel were other brands sold at this store. We were able to get things for the whole family like jackets, tops, shorts, pants, and hats from Columbia and Mountain Hardware. Everything was at least 40% off with some items that appeared to have a bigger discount. Access to this store is easier to get than other employee stores. We got our entrance pass through AAA. It's also offered to Oregon Zoo members and Columbia rewards members on specified dates. The customer service was 4 stars with readily available people ready to assist.

Haven't been in about a year or so and wow they made it super nice! For me personally, it's hard to…read morefind Columbia gear that fit me well but when I get a pass, I'd like to drop by and check it out. It felt like they expanded it or made it more spacious and better lighting. It was super organized. There's also a little play area for kids in the kids section and everything was laid out nicely. I enjoyed exploring and walking around there! Maybe one day I'll find something that fits and it my range (price wise!)

First time buyer. Ordered a custom football fan jersey and I absolutely LOVE it!! I'm really…read moreimpressed with the quality and fit. I was surprised at how affordable a custom jersey was and was delighted to see how high-quality the material and construction are. Shipping was really fast, too. Strongly suggest: Pay attention to the sizing info - the sizes are not like your standard clothing sizes. Following their advice, I ordered 1-2 sizes larger and it fits PERFECTLY! I was grateful they were so specific with the explanation of their fit. I also commend them on their integrity. I paid through PayPal and before the charge even hit my bank account, HK Sportswear called me to let me know that they were refunding an accidental overcharge that sometimes happens with PayPal. Most companies wouldn't have taken the time and I would've had to fight for my money back, but they were right on top of it. They immediately handled it before I even knew there was an issue. I don't have frequent need for sportswear, but when I do I will definitely give them my business again and tell my friends!

From the owner: Custom sports jerseys for baseball, basketball, football, soccer, softball, lacrosse and hockey…read more Custom cheer leading packages, lacrosse uniforms and personalized clothing for coaches, referees and officials. Plus a full line of casual custom t-shirts, sweatshirts, fashion apparel and personalized baseball caps.

Very frustrating experience at Old Navy in Tualatin, Oregon. I went back to the store for a refund…read morebecause the online price had dropped to 50% off after my original in-store purchase, which I had paid for in cash. The cashier seemed completely unfamiliar with how to process a cash refund and spent several minutes calling for help. When the manager finally came up, she acted inconvenienced and uninterested in assisting. Even with both of them trying to figure it out, the process took around 10 minutes. To make matters worse, | later realized they shorted me $10 on the refund $10 may not seem like a lot of money, but with today's economy and gas prices, every dollar helps. Poor customer service, lack of training, and a frustrating waste of time.

This has become my favorite location now that Lloyd Center closed. The store is well stocked, items…read moreorganized by category, and the the dressing rooms are clean. Often I buy online, but if I need to exchange for a different size, this is where I go. Prices online are sometimes different, and by different I mean better because they offer different sales. The store always honors the online prices. This is true of all Old Navy brick & mortar stores. Here, they do it without hesitation and often the savings are quite large. Also, when ordering online, they give option for in store pick up to avoid the shipping cost. The majority of times, this is the store that has my desired item, in my size, in stock. So easy to make purchase online and request pick up here. The item is bagged and ready for me when I arrive. Parking lot right out front easy access on and off of I-5.