VNA provided care for my brother and tried to communicate with his wife who is experiencing…read moremoderate to severe cognitive difficulties. She felt that they should have been providing care to her, which was not their job and was extremely resentful of them most of the time. My brother and sister-in-law are difficult to deal with and I do genuinely appreciate the patience and consideration of the Hospice staff. Apparently, after asking me to contact his health care providers regarding his care, he would turn around and remove me from the approved guest list. I am revising my earlier reward and updating my rating for VNA Hospice to a 5/5 stars for their patience and understanding.

I had two of my clients husband and wife on Hospice and the care was AMAZING if we had any issue…read moretheir care team so amazing. Ruben the patient Coordinator in the office was working a night shift and my patients oxygen machine part broke I called and the answering service connected me to him after 8pm and he delivered the part to my clients home. That is service! I will always refer my clients family to pick VNA for their home care and hospice needs. Thank you for all you people do. Ohhh Michael the supply person is so awesome as well in getting orders sent out.

F*ck this place is the easiest way to describe dealing with the business side of this place. It's…read morebeen 8 weeks now that we have been waiting for a refund from here. Every day it's a new excuse from someone. And depending on who you talk to you will hear a different reason or answer. Horrible horrible horrible customer service from here.

As a retired RN, I am on high alert with any medical care facility. My sister was in aother…read morefacility in Salinas an extended period of time while we serched for somewhere closer to scottsvalley. The smell, the poor staffing, bad food, and no 'licensed' care givers continued to get worse. Divine intervention arrived and my sisters condition bumped her up to a level where skilled nursing was necessary. Salinas Memorial transfered her to Eden Valley Care center even farther away from family. The difference was extraordinary. The staff are trained, care giver to patient ratio is above state requirements. There are cleaning staff and laundry staff so that the CNAs are free for patient care. There are LVNs and RNs in house. The food is tasty and a good balance of nutrition, and there are physicians, social services, and specialized services available within a short period of time. No waiting months if the patient needs to be seen. The environment is cheerful and there are caregivers taking pts. outside to the garden or sitting for a visit in with a pt. in the open areas. The young men and women are compassionate, attentive, and response time to a call button is within minutes. Thankfully my sister is now recieving the excellent care she deserves. Having endured the other "assisted living" place in Salinas, which was heart breaking, gave us the comparison and appreciation of what we now have.

My grandmother went to Windsor Skyline after she was discharge from the hospital. She started…read moreemergency dialysis during her hospital stay. Mona was very efficient at coordinating her admission from the hospital. She was also very diligent when coordinating all the transportation to and from the dialysis center. All the staff at Windsor was very professional and very helpful. We will visit my grandmother everyday and they were always very friendly. Mona was very efficient and very diligent with my grandmothers discharge. She made sure that my grandmother left with everything she needed. The discharge was very smooth and as her caretaker I left very confident and prepare.

My dad has been here for over a year now and I want to thank the staff for the overall care and…read morepatience they show. Placing a loved one in a skilled nursing facility isn't easy, but seeing how they treat him with kindness makes a difference. I know he is in good hands with Windsor Skyline. The nurses, aides and management check in regularly. I appreciate the way they've kept me informed and made me feel included in his care. Thank you Windsor!

My father has been in multiple snf facilities and by far this place has been the best! My father is…read morewell taken care of here. The staff is amazing.They do not wait for my father or any other resident here to press the call light button for a needed brief change. I want to give an extra shout out to CNA ARELY CORNEJO. She is amazing! She will come in and ask if he needs anything or a brief change. If he is unsure,Instead of walking away she will tell him well let me check. She is so attentive and by far our favorite! To be a cna it takes compassion and wanting to help out their residents. You cant just do it for a paycheck.So a Big Thank you to The Ridge and especially to Arely Cornejo!!!!! You should definitely be considered as Employee of the year!!!!! Thanks again. The Herrera Family

Great staffing ! Helps you expand your knowledge and encourage you to grow further in the medical…read morefield :)

WONDERFUL WONDERFUL PEOPLE!!!!! If you have a sick family member, I highly highly recommend them !…read moreEvery single one of the people I ever had to talk to was so kind and professional and compassionate. They are there when you need them and are so good at contacting you back . Truly Angels on this earth .

Pacific Coast helped my grandma out there in Salinas recover from a knee surgery she had and they…read morewere awesome to her. She came home talking all about how nice they were and how well cared for she was. Would highly recommend.

Client-care and service is excellent. The staff (nurses and CNAs) are highly efficient…read more Station 1 is remarkable. Recommended!

This facility is horrible. When I was having incognative issues and transferred back to the…read morehospital, the staff stole all my belongings. Never got them back. Horrible situation. Still hurts.

One good facility for rehab. Thank you cypress ridge for taking well care of my grandfather, it was…read morea very pleasant place to be here. The quality of care was excellent, therapy did there big one with assisting. Nursing was always on time with medications. Admissions was my first point of contact and always had answers to my questions and concerns. Activities was great with they're candle light dinner. Thank you. If you are looking for a rehab nursing place I would recommend 100%.

This organization shone through from all the legal and volunteer routes in Monterey County. they…read morecalled back to help on my Medicare issue, and i spent 75 minutes with a lady called Moncerat at their office in Salinas. Moncerat was a class act - competent, calming, knowledgable and very effective. Both issues were quickly understood by her, and she set me up to be able to complete the solution. i cannot speak highly enough of her, or of any organization employing someone like her, as well as having 14 volunteers ready to stand by and help seniors. i would definitely advise any senior with an issue to jump in and seek help here.

Please, check out the services available: if you are a senior or a senior caregiver. I took care…read moreof my mother and learned a lot, about what is available. Help is out there. Senior centers and city social centers have very helpful resources, too. Reach out to, seek assistance, seek information: take care of yourself and families. Best wishes for a wonderful new year!