I once had a very close relative spend her last days living here. I was so impressed with the staff…read moreand how accommodating they were. In fact, I had to basically live here for a few days. The staff could not have been nicer. They did all they could to assist my friend and made her as comfortable as they could. They explained to me the process of dying, and what signs to look for. I was able to see my friend take her last breath, an experience I shall never forget. I highly praise the support given to me and my family.

This organization refuses to communicate with my sister and I regarding questions about our fathers…read morecare. My sister and I have both been authorized by my mother to receive information from Hospice but have been informed by Hospice that they are not willing to provide information. I am a health care provider and I understand privacy law but have never seen a professional organization behave this way before. We are very disappointed.

Pacific Coast helped my grandma out there in Salinas recover from a knee surgery she had and they…read morewere awesome to her. She came home talking all about how nice they were and how well cared for she was. Would highly recommend.

Client-care and service is excellent. The staff (nurses and CNAs) are highly efficient…read more Station 1 is remarkable. Recommended!

My father has been in multiple snf facilities and by far this place has been the best! My father is…read morewell taken care of here. The staff is amazing.They do not wait for my father or any other resident here to press the call light button for a needed brief change. I want to give an extra shout out to CNA ARELY CORNEJO. She is amazing! She will come in and ask if he needs anything or a brief change. If he is unsure,Instead of walking away she will tell him well let me check. She is so attentive and by far our favorite! To be a cna it takes compassion and wanting to help out their residents. You cant just do it for a paycheck.So a Big Thank you to The Ridge and especially to Arely Cornejo!!!!! You should definitely be considered as Employee of the year!!!!! Thanks again. The Herrera Family

Great staffing ! Helps you expand your knowledge and encourage you to grow further in the medical…read morefield :)

My grandmother went to Windsor Skyline after she was discharge from the hospital. She started…read moreemergency dialysis during her hospital stay. Mona was very efficient at coordinating her admission from the hospital. She was also very diligent when coordinating all the transportation to and from the dialysis center. All the staff at Windsor was very professional and very helpful. We will visit my grandmother everyday and they were always very friendly. Mona was very efficient and very diligent with my grandmothers discharge. She made sure that my grandmother left with everything she needed. The discharge was very smooth and as her caretaker I left very confident and prepare.

My dad has been here for over a year now and I want to thank the staff for the overall care and…read morepatience they show. Placing a loved one in a skilled nursing facility isn't easy, but seeing how they treat him with kindness makes a difference. I know he is in good hands with Windsor Skyline. The nurses, aides and management check in regularly. I appreciate the way they've kept me informed and made me feel included in his care. Thank you Windsor!

There are moments in life when you place someone you love into the hands of complete strangers and…read moresimply hope they will be treated with compassion, dignity, and respect. That was the situation I faced with my brother, Mike. From the moment he arrived at Salinas Valley Post Acute, it became clear that this was more than just a healthcare facility. After settling in, Mike told me something I will never forget. He said that someone greeted him with a simple, heartfelt "Welcome." Then, with a smile on his face, he told me, "It was the first time in a long while that I had felt welcome." Those words stopped me in my tracks. It reminded me that healing isn't only about medication, therapy, or medical treatment. Sometimes it begins with kindness. Sometimes it begins with making a person feel seen, valued, and accepted. In that single moment, your staff gave my brother something he desperately needed--hope. I also want to extend my deepest gratitude to Ashley. She has taken the time to personally call me with updates about Mike's condition, and those calls have meant more than words can express. During a difficult and uncertain time, she provided reassurance, compassion, and peace of mind. Knowing that someone cared enough to keep me informed made an enormous difference. Mike is still receiving care at Salinas Valley Post Acute, and every interaction I've had with the staff has reinforced the same impression. They don't simply care for their patients--they care about them. The professionalism, patience, dignity, and genuine compassion shown by everyone we've encountered have been nothing short of exceptional. To Ashley and the entire team, thank you for treating my brother as a human being first and a patient second. Your kindness has made a lasting impact on both of us. Long after the treatments are complete, we'll remember something much bigger than medicine--we'll remember how you made him feel. Thank you for giving my brother a place where he felt welcomed when he needed it most. Danny D. Mikes little brother

In my experience I feel that the therapist at the Salinas Valley Post Acute did a fantastic service…read morefor me. I would like to thank everyone of my nurses Cassandra, Mary, Daisy, Christine, Samantha, who's gone to work at Hospital, Jessica, Sagina and the new nurse Rachel. If I left any nurses out sorry. CNA's Marleen, Raizel, Kyla. Wound specialist Latoya and Mary. There are many more but I would like to thank them all GOD bless them .

This agency is the "worst." We had an appointment originally back in December 28, 2022. Bethany,…read morethe coordinator said because of the Holiday's naturally a CNA wouldn't start until the first of the year. It is now January 13, 2023. I had to call them this week because I hadn't heard anything from Bethany. Guess what her excuse was? She had the wrong number! Did she try calling the alternate phone number? The only communication I received after our December 28 meeting with Bethany was a "text" on January 10 saying she hasn't called because she had the "wrong number" was too busy assisting other "seniors" and our CNA was "sick." That's it. I can clearly see why they have a "3 Star" average. Excuse, after excuse after excuse.

We have had home care aides through our nationally known long-term care insurance, for several…read moreyears. With our authorization, payments were made directly to the care agency, so we did not have to deal with anything except establishing our eligibility for services under the policy. We recently moved to Monterey and contacted Central Coast Senior Services. We were told that they did not deal with long term care insurance companies, even MetLife or CalPERS. We would have to pay them for services each month and then we were responsible for getting reimbursed by our long-term care insurance. This means we would have to send care notes, invoices and other documentation each month to the insurance company. Whatever the quality of service Central Coast provides, and it may well be good, but potential customers should be aware of this unusual part of their services and the additional work it entails.

The caregiving that Peggy's offered us was invaluable. My relative had taken a rather sudden turn…read morefor the worse and Sadie came out the same day we called and was attentive, efficient and so helpful. We had overnight caregivers for a couple of months and the front office was pretty good in keeping us updated. When someone's health is so fragile, it can be difficult to know who to turn to. I recommend Sadie and her team.

Was very disappointed in Donna and Peggy, they were just sweet talkers to say what you thought…read morewould be beneficial for the client and family. The lack of knowledge for what the patient needed was horrific. Francesca should be running the company she was sweet, patient and knew her stuff. Dealing with them was very stressful and upsetting. Would NOT recommend them J.Carrera

Helpful people will aid you in finding answers to many challenges seniors face. I went for help in…read moremaking sense of my insurance changes. This program is a great community resource and it's easy to get to. They also have enrichment activities, healthy living support, and transportation solutions.

This organization shone through from all the legal and volunteer routes in Monterey County. they…read morecalled back to help on my Medicare issue, and i spent 75 minutes with a lady called Moncerat at their office in Salinas. Moncerat was a class act - competent, calming, knowledgable and very effective. Both issues were quickly understood by her, and she set me up to be able to complete the solution. i cannot speak highly enough of her, or of any organization employing someone like her, as well as having 14 volunteers ready to stand by and help seniors. i would definitely advise any senior with an issue to jump in and seek help here.