Thorough work and incredibly quick service. Would highly recommend if you're in the area!

The best experience ever in purchasing a used car . we described our needs and they were able to show us three cars and the +'s & -'s of each car. let us choose without pressure or gimmicks. Had the car ready to go within hours including getting plates . Truly family owned and real old time manners and style . The place to go for a car . read more

BRIDGE STREET AUTO BODY SHOP Eldery lady in her 80 was there for auto body minor work she paid cash never received a receipt for it Owner told her not to come back yelling at her! Disrespectful to this eldery woman. The body shop put the sockets in the wrong place and wanted more money.$$ It was the the auto body employee who did this. She was very upset and took her time to talk about this. I will be notify Attorney General office and BBB against this company.. read more

This shop did an excellent job on my 2017 Chevy Cruze. They repaired all the damage and matched the paint perfectly! Very friendly people and reasonably priced! read more

I will always to use this business for any auto body needs. I highly recommend them! Management by Fred and Tony is Awesome they are professional and know how to service the customer. Accidents or damage to cars is difficult enough. These guys make it easy and they work direct with your insurance to get you in and out quick and back into your vehicle. It is quick and outstanding work. read more

Will never use this body shop. I took my car to get it fixed; the guy looked at my car briefly and said no big deal but since I already had another body shop looked at it, I knew that it was a big deal so I questioned his comment. He refused to say more and when I decided to use an insurance appraisal, he was not happy about that. Apparently, the owner is also a claim appraisal and since I used a different appraiser he didn't have any control over what he can do with the claim. He also said that he is so busy and doesn't need my car as another job. Long story short, I left and took my car somewhere else. The insurance appraisal determined my car as a total loss while he said "its not a big deal". This guy doesn't know what good customer service is , rude, and definitely shady read more

These guys have always done a fabulous Job on my many cars from my various accidents. They are the best!!!

Round of applause for Fred, Ann Marie and the rest of the BSA gang. My car went in with some cosmetic damage and my insurance company decided to jerk me around. BSA was courteous the entire time and you'd be hard out to find a business more committed to customer satisfaction. Great folks thru and thru and as I said walking out, they have my business for the future. If you want humans, not robots or corporate dickheads fixing your ride, go here and nowhere else. Thank you Bridge Street Auto. read more

The team at Bridge St auto did an exceptional job on my vehicle repair. They were timely and very professional. Walked me through every step of the repair process and kept me up to date with my repair progress. My car looks brand new, I was ecstatic when they where done. Amazing business establishment. Will definitely use them again and refer all my friends and family. read more

This review is a bit over due, but I'm still fighting to have an unauthorized hard inquiry removed from my credit report because of this dealership! I spoke with a man named TOM GRIFFIN just once on the phone to inquire about a vehicle. He was so bubbly & so on (typical sales man), but totally disregarded the instructions I submitted with my application. Mind you I have never been to this place physically, all I did was have a conversation with this man ONCE on the phone & it turned out to be nightmarish dealing with him. I never went in this place to see the car in person (he didn't even give me a chance) & he was already asking me to fill out a credit application etc online (stupid me I know, NEVER again though). I told him I would fill out the application & I was very specific about him not pulling my credit report until I went with my mechanic to see the vehicle & negotiate the price with his boss. This was at about 6pm one evening. Before I could even open both eyes the next morning he has requested credit from 2 banks!!! The 3 times I said DON'T PULL MY CREDIT REPORT YET went totally ignored! I told him on the phone, via email, & in the notes of my application DO NOT PULL MY CREDIT REPORT UNTIL I GO THERE WITH MY MECHANIC & I CAN NEGOTIATE THE PRICE! Turns out he got wayyyyy ahead of himself & a hard inquiry was made without my authorization. I've been on the phone with the bank many times, spoken even to a supervisor at Transunion Credit Bureau and because of the incompetent credit department at Rockland Federal Credit Union didn't send the necessary documentation to me to submit to Transunion the hard inquiry is still lingering there on my credit report & my score dropped because of this desperate sales rep Tom Griffin not listening or reading my request not to pull my report until I saw the vehicle & negotiated the price. He was desperate to the point of illegally requesting credit from 2 banks! Thank God for Credit Karma, they immediately alerted me my Credit was being pulled & I was able to stop this man from inquiring further credit lines for a vehicle I hadn't even seen in person, only via internet! Keep an eye out on your credit reports, monitor activity if you give your information to this dealer or just stay away & don't give them any of your info before actually going there & being 120% you are making a purchase! I guess that was naive of me, but I learned a big lesson & they missed a $19,000 sale! (This Review May be Cross-Posted On Other Sites) read more

Just had a recent experience with Tony and his crew and I can't say anything less than exceptional. From the minute I walked into the shop until the day I picked up the car the whole process was painless and easy. Tony also found some things on my car and repaired one part and helped get the process rolling on an issue with my insurance and a previous shop's hackjob work. The car came back to me looking better than it did with a paint correction, detail and wax. The interior was vacuumed and cleaned. Will highly recommend to friends, family, or anyone looking for an honest person who does great work. A++ for Bridge Street Auto read more

Once again, grateful for not only the work they put into my car - looks like new! - but also how easy they make the entire process.

Excellent service, extremely knowledgeable and helpful, will take my car here for any future issues. Would give more stars if I could!!

Simply the best buying experience that either I or my finance has ever had! We purchased a 2014 Rav4 from them. They offered a great deal on the vehicle while also giving us a fair price on our trade-in! Plus, there was virtually no haggling! We highly recommend them. Give them a try and drive home happy. :) read more

THIS REVIEW IS AIMED AT THE AUTO BODY SIDE AND NOT THE SALE SIDE!! I brought my car in last year after someone backed into it. The other persons insurance company recommended and the reviews showed this place as being good.. I dropped the car off and a week later picked it up. Couple days after picking up the car and inspecting it closer, I noticed they didn't do a very good job.. The paint came out great but the body work not so much.. The bottom corner of my rear passenger door is bent in (probably did it so the door can open normally), the rear of the door sticks out a little(almost enough to put your finger tip in-between the lip of the rear door and the rear quarter panel). And the front part of the rear passenger door is pushed in little.. So the whole back door is no longer flat with the rest of the car, also the weather stripping on the rear door has come undone many times. I brought the car back for them to look at and I was told thats the best they could do, sadly if this was the best they could do then thats not good. Im guessing the whole door should have been replaced and instead they/maybe the insurance company opted for only the door skin. read more

These guys continue to impress me. Fast service, relationships with local rental car companies and all around nice experience. They keep it simple and easy and do a great job getting you in and out. Fred is easy to work with and takes care of the insurance piece of the puzzle. Highly recommend! read more

Everything went great! After a hit and run, our insurance gave us a list of recommended Autobodys and Bridge Street was on that list. We called to make an appointment and were able to go in the next business day. (They are closed on weekends.) They were very quick administratively and also very quick to repair the car. It only took 3 days and they set us up with Hertz, which is next door, to rent a car for that time period. They called with updates and explained everything. The car was ready a day early which was great. Everyone was nice to work with. If we ever need anything done again, we will definitely go there. read more

After an accident resulted in damage to the front bumper of my new vehicle, I didn't want to take any risks in repairs. While performing a myriad of internet searches, looking for a reputable/quality place, I found Bridge Street Auto and saw the reviews were brimming with positivity. A fellow care enthusiast I knew was also keen on the service. Arriving sometime after closing, I was thankfully served and given a (fair,honest) estimate. Upon inspecting the vehicle I was fully informed, by their team, of the necessary work and what options I had in repairing the damage. Everything about the process, including the estimation, was transparent and exuded professionalism. With the option of replacing the bumper or repairing it, I chose to repair the damage by having them remove the dent and repainting the whole part. Within a couple days I had my vehicle back, with a perfect color match and flawless restoration. read more

Got a great estimate on a scratch/dent under the driver's side door. Picked the car up after the work was completed and noticed a new small scratch above it on the door - very obvious - one I would've definitely seen the many times I'd analyzed the original scratch. When I asked them about it, they said they noticed it too when they started to do the work, but thought I didn't want it fixed and didn't bother to call me about it. While they did a great job fixing the original scratch/dent for a great price, I will not go there again because of the new scratch. read more

I want to say thank you to Fred, Tom and the Bridge Street Autobody Team for such a fantastic job they did on my 2005 C240 Mercedes Benz. I am very pleased with their compassion and friendliness towards their customers, with one being myself. I highly recommend this shop to all. Your service is absolutely phenomenally that awesome! Sincerely, Sabrina Mason-Roberts read more

I'm happy to add my own 5-star rating to Bridge Street Auto Body. I read about Bridge Street on Yelp and decided to swing by to see if I could set up an appt. to have them look at my car. (A windstorm sent a panel of fence down the entire passenger side of my car and left scratches from front to back. Ugh!). Tony was walking thru the lot when I arrived and immediately took the time to look at the damage, explain what they would do to repair it and give me an estimate. I was able to set up an appointment for a time that worked for me, and they even completed the work in less time than estimated. My car looks fantastic! Tony, Fred and Janie are all pros. You don't find a better auto body shop. I recommend them without reservation. And, by the way, if you need a rental, there's a rental car company just a few steps away! read more

I was distressed when the new car I had purchased was rear-ended just one day after I purchased it, but Bridge Street Auto made replacement of the bumper completely painless, and the car looks flawless--amazing. The staff are friendly and professional, and helped with facilitating a quick car rental and the paperwork--really, they demonstrate great teamwork and do such perfect body work, I would send any friend with body work to them in a heartbeat. read more

Great experience here after my car was hit. It was completed well and exactly on time!

I had work done on my car (new paint and buffing out a light) and the team at Bridge St Auto did a fantastic job. They even took care of another problem I had with the car, a large scratch on the bottom that was an eye sore. They didnt even charge me for it, unbelievable. I highly recommend bringing your car to Bridge St Auto for any repair needs. Honest, reliable service. read more

I just picked up my car from Bridge Street Autobody this afternoon after being rear-ended and sustaining $2500 worth of damage. I had never been to Bridge Street before but chose them based on their online reviews, and I'm glad to say Yelp didn't steer me wrong. Everyone I communicated with in the office was polite and efficient, they handled all the details with the rental car company for me (they work with Hertz, just down the block), and they finished the work on my car 4 days faster than they initially estimated! The car looks great and it was even detailed before I picked it up, which was a nice surprise. I hope I don't have to go back to BSA anytime soon, but they'll be my go-to body shop in the future. read more

unfortunately, I have gone to Bridge Street a number of times and they are the best. Great work and very understanding and helpful when in a tough situation. They take care of the hassle of dealing with the insurances company. But most importantly they work is of the highest quality read more

I just picked up my car from Bridge Street Auto Body in Dedham, MA today - this place is the BEST!!!! A+++++ - After I was rear ended on Route 1 pretty badly- I called Bridge Street and spoke with Tony - so kind and helpful and actually had my car towed from my home to the shop within an hour. When I got there the next day I met Fred, the owner, he was so professional and courteous as well - they care about you and want the best for your car. They deal with the insurance headache and make it as painless as possible : ) - my car looks beautiful again!!! I drive a Subaru Outback and it is as good as new - thank you Bridge Street Auto Body!!!! These guys are the best - you will be so glad you chose them!!! read more

These guys are great. They do a good job and you really feel you can trust them. I'm afraid in the past couple years with had bad luck with our two cars and we have been in there way more than I would like to admit. Each time I go in they are just very helpful and professional. read more

made my 2011 Ford Edge look great again after I scraped it on a nail on a city utility post. They removed the medal back panel and they put a new one on and painted it. It would have never looked better. I also love that Hertz rental car is right next door. I would go there again! read more

This place is a joke. Made arrangements with Tony to drop car off on a Sunday night for my front bumper to be fixed Monday and pick up Tuesday. Called on Tuesday to see when I could pick it up and was rudely told by Fred that nothing was done because he didn't know what needed to be done and had no way of getting in touch with me. I told him I made arrangements with Tony and gave him all my information and that I needed my car so he said I could pick it up Wednesday. A week later, a plastic guard attached to the bumper fell off. Asked my cousin who is a mechanic to look at it and he told me that the bumper was not attached properly and to bring it back. Brought it back to be looked at and Fred said he would take care of it. Asked him to call me once the part was in. 2 days later I call and was told the part was there and I could bring it in. Once I was there, had to deal with Fred again who in turn tried to blame me! Said I must've hit something to make that piece fall off! Unbelievable! Picked it up after it was "fixed" again and then this morning as I was turning my wheel all the way to the left, heard a scraping sound. Now my car is at my own mechanic to be fixed once again. The outcome may have been different had I been dealing with Tony because he was very nice to me when I spoke with him. Fred, however, is the rudest person and I will NEVER bring my car there again. read more