Without a doubt the best place to stay while in Mackinaw City if you are looking for a quiet, clean…read moreB&B with a great breakfast. It's worth it to pay a little more for the beautiful rooms which are very comfortable. Great for couples! Probably not for those bringing kids. It's more a romantic retreat from the world. The owner is wonderful and accommodating. We will be making the Deer Head Inn a regular getaway!

We chose to stay at the Deer Head Inn because it was close to the area attractions and semi-…read moreaffordable. We stayed in the Hiawatha room. We were very pleased with the cleanliness of the room and how spacious it was. The food was yummy and the owners were very personable and caring. This is definitely one of we'll come back to!

To be pleased staying here, you must keep your expectations aligned with the price of the motel…read more First and foremost, this venue is a very inexpensive place to stay in Mackinaw City. $87 for a night on October 5th. Off-season and a deal. The location is another stellar draw. It's right on the water. Nice playground, sandy beach, area to wade in if you desire and fire pits. Wood comes at a close by location and you must purchase it and bring it to the site. The view of the bridge at night and the sunrise in the morning is amazing. I enjoyed walking along the water morning and at dusk. The outside of the motel is more attractive than the dated, yet-to-be-remodeled smallish rooms. The outside area is well kept, simple and appears to be safe. Cars close to rooms are a convenience. The check in procedures were quick and easy. Really nice staff. Our cable box was not working. The staff member who fixed it was slow to arrive but polite and efficient. Our room was small. It was "cozy" and met our needs. Most important, it was clean dated. Needs a good paint job and carpet cleaning. The tiled bathroom was attractive. Clean. Small shower with warmish water. Clean towels. The water is well-water and smells like well water. Has also stained the white porcelain, as would be expected. The bed was quite comfortable. Clean linen. We didn't plan on spending time in our room. This venue met our needs. We enjoyed the town and outdoors and then returned to a clean, spartan, inexpensive room in a beautiful location. The traffic during peak season likely overwhelms the staffing resources, hence, the poor reviews. Keep that in mind when traveling. Once you reserve, you are stuck with the room if you don't cancel 24-hours in advance.

My boyfriend and I liked this place a lot. It was worth the price, we paid $264 total for two…read morenights. It was the cheapest we could find. Originally we had reserved the older rooms, but called and upgraded to the two bedroom lakefront room for $20 extra a night. It was very much so worth it. The rooms are nicely renovated, very clean, and right on the water. Because of the lake, there are a lot of gnats and bugs, nothing crazy, but just be aware around the lights in the bathroom. Our TV was broken, but we weren't in the room long enough to care. Beds are comfortable and clean. The water right on the beach was real sandy and rocky, so just be cautious of that, but really beautiful view of the bridge, and town. There's also a fireplace which we loved. There was a person there to check in and check out, and they were very nice. It wasn't perfect, but we enjoyed our stay.

Carol and John were phenomenal at the front desk and made the inbound and outbound process an…read morebreeze, Thank you both!! The property is very clean and well maintained as was the room... The house staff were all very professional and always had a friendly attitude and greeting... An all around great stay and would stay again and or recommend!!

I found this on my latest vacation when googling hotels in Mackinac city. I felt led to leave my…read moreprevious hotel due to a few reasons some of them related to the room and some for personal reasons. This property and its price was a blessing on this day as I took the last room apparently with a single bed. I booked at 3 pm on the day before the property closed for the season. Please express my gratitude to the kind young man at the desk on my arrival on 10/24 for his empathy and kind words to me coming from a unpleasant situation. Arriving here was like a warm hug from a friend, it was warm, friendly and clean. The noise issues that were a major factor at the other hotel were not an issue here. I decided that outdoor corridors and me are not ever going to happen again. It is not what I want from a hotel experience Due to the pandemic, only the pool was open not the hot tub even though it looked good, I didn't go there. Also coffee pots have been removed from the rooms due to cleaning issues, but the lobby had fresh tasty coffee brewing and available. I appreciated the variety of the creamers and sweetners. My room was very large as it was handicap accessible which was ok as it was likely others would have been settled at this stage unlike me. I also like the more spacious parking spots and overall apoearance. It is more centrally licated to popular spots but being October and snow flurries I drove. BC pizza delivers and that is a nice perk as their food is good. Thank you for the grab and go type breakfast which you get at the counter from 7-10am that day I stayed. It is nice to have some options for travelers in the pandemic. I chose apple juice, raspberry yogurt and an apple cinnamon muffin which were all prepackaged. It is a safe and appreciated gesture. The other items offered are pictured below

Last year, our experience was not the best due to some issues with the toilet being clogged upon…read morearriving. This time we arrived early and asked for a floor level room due to having a wagon and two kids. They graciously allowed us to have a floor room but informed us it wouldnt be ready until 2:30pm which was fine because the check in time did state 4pm. We ended up come back around 4pm from the island. The room was 2 queens and it was massive! Insanely massive and better than the king one we had. The room was clean and thankfully the toilet worked. We went to the pool and it was nice and warm and empty at that time. Only sad thing was there is no tub in this room so it was hard to wash the kids but we managed. Breakfast is upstairs and sadly no elevator nearby. The food wasnt too bad. The kids ate a little and then we checked out. I will say that the staff was super nice. He was nice when checking us in an out. He had such a positive attitude.

My family and I stayed at this Best Western location in July for two nights. We chose it because it…read morewas one of the better-priced options close to Mackinac Island. Unfortunately, while the location and price were convenient, the hotel itself could definitely use a facelift and a major upgrade. The rooms we stayed in felt very dated and musty. The furniture looked like it was from the early 2000s and was definitely showing its age. The overall cleanliness of the property was also disappointing. I noticed dead bugs throughout the property, marks on the walls, and paint that looked like it hadn't been updated in years. Overall, I would give the hotel a C- for cleanliness and condition. The service was just okay. During check-in, the front desk staff seemed more focused on their own conversation than assisting guests, which made the experience feel somewhat unwelcoming. I understand that this was one of the more affordable options in the area, but I think the hotel has a lot of room for improvement. If I find myself back in the Mackinaw City or Mackinac Island area, I would probably choose to stay somewhere else. Unfortunately, based on my experience, I also wouldn't recommend this hotel to friends or family.

Oh no! What could we improve? This is what they asked…read more Best bet is it should burn down. One guy wrote it's like the motel's of the 60's and he's right. I think the carpets are from then too. Our room still has the burn mark of the iron in the carpet. At least have the carpets replaced or cleaned professionally. This place needs to start putting money into upgrading the rooms. We had to check in next door Thunderbird motel so I assume they own that one a maybe another ( not sure of name ) so I bet they are all in same condition. Not sure on pool situation but the outside pool was empty and did not look to see the building beside it. Your best bet is to spend the money and pick a better hotel.

Recently stayed at Great Lakes Inn, Mackinaw City, Mi., for a quick turn-n-burn weekend. Initially…read morewas to have stayed at America's Best, their sister motel, but my booking was not in the system. Jamie, was able to see I was about to blow a neuron after calling to verify earlier with the desk and after a 7 hour drive from Indianapolis, I was in no mood for a screw up (Mike). Jamie immediately called over to Great Lakes Inn and turned this over to Brandon who was nothing short of sweet, kind, professional and truly amazing! The room was cute, the motel is a throwback to 60's highway rest-stays where you park your vehicle in front and you have a one bed efficiency room. The stay included breakfast, which allowed for me to carb and protein up for the day. I cannot say enough good things about Brandon and Jamie, both my kind of people. Brandon was driven to make a wrong a right, he delivered, and in addition, he also earned a friend in me. Just a chill place, away from the high cost of Mackinac Island, and perfect to lay your head and recharge before heading into the UP or continuing your drive back home below the mitten. Whatever your choice may be, make it Great Lakes inn and tell Brandon and Jamie that Andrew sent you! Sincerely, Andrew H. Cirner, MPA andrewcirner@gmail.com

June 2026 (3 night stay) - Rooms: Nice size. Bathroom small. Room was dusty. The base boards had…read moreclusters of thick dirt and dust. The all in one tv/closet/cabinet was very dusty/dirty on the bottom outside of the refrigerator. One of the handles bars in the washroom was rigged to stay up. The balcony is a decent size with table and 2 chairs. They could use a wiping. You can visibly tell the balconies do not get wash down periodically as there were huge and plenty spiderwebs with trash and dirt in them. They do not spray for bug as they were visible. Bring a can of out door bug spray. Beautiful lake view, beautiful beach.The bedspread was worn with stains but it was clean. The sliding door to the patio did not lock properly. Only 1 elevator for this massive size hotel. Plenty of carts to transport your luggage. The Comfort Inn Motel is connected to this hotel as well. Dining hall: buffet style. Plenty of options (powdered eggs, Canadian bacon, cereal, breakfast bars, fruit coctails, pancakes, waffles, muffins, coffee, juice, y3a, etc.) Dining hall is huge as it is shared by both hotels (Comfort Inn and Hamilton Inn). Its a bit dark and gloomy in the room. Hall ways are sometimes blocked by large cleaning carts and some of the house keepers look at you strange when you move them out your way. They do not have any room door signs for do not disturb. The swimming pool water was not clear. Very cloudy. The hot tub at one point had lots of suds. Its wasn't the cleanest area. Plenty of parking. Side and outter doors need better security as anyone could walk in off the parking lot or beach and enter the facility. Desk Service (3 women). They are not the friendliest. The supervisor is the worst of them all. She appeared to be very bossy and boarderline unprofessional to her coworkers. They talk to you like you did something wrong if you ask a question. They were all well dresses and groomed. Again, they should not be the face of the resort with bad atritudes. The hotel is walking distance to the Ferry that you will take to Mackinac Island. All the hotels are next door to one another (like the Las Vegas strip) so everything in walking distance (2-4 blocks). Shopping, activites and restaurants are also walking distance in this same area. They hotel had lots of guest as it seems to stay very busy. Overall, I would stay again if 1 or 2 other hotels were not available as I now know what to expect here at the Hamilton. The owner just need to invest and address a few minor and cosmetic details and it could easily be a 5-star hotel. Due to the flaws identified, the price needs to come down a bit and should never be over $160 a night. I paid $217 - $237 a night.

Clean and comfortable stay for 2 nights. Front desk can be…read morea little snippy so be aware in advance. Other than that we slept well there.

As a frequent visitor I have to say I just love this property!…read more The staff are always very friendly and the rooms are very clean. On this visit I was treated to a wonderful room with a fantastic view of the Mighty Mac! I really enjoy the breakfast buffet they offer, it will fuel you up properly for a day of exploration. The only negative thing I can say is you do hear a bit of semi truck "downshifting" as they approach the bridge, but that is easily fixed with the white noise app on my phone.

my family stayed here for three nights on family vacation to Mackinac, and it was a blast! CINNAMON…read moreROLLS FOR BREAKFAST! The staff was so incredibly nice! The only small thing I would have to add is some of the rooms on the fourth floor have poor plumbing, our toilet got clogged three times....... but other than that, everything was great!

I gave this hotel a 2 star instead of a 1 star because of two reasons. First the staff at the front…read moredesk and the cleaning personnel were very nice (not the manager, who was extremely rude). Second it's right on the beach and located in a very convenient spot. A group of 12 of us (separate rooms) stayed for two weeks on government business (orders). 2 colleagues had to leave halfway through the stay because their orders changed. They went to check out and the staff at the front desk told them they could leave but would still be charged for the entire two weeks. The reason was because we signed and acknowledged that we could not cancel any part of the stay. We asked to talk to the manager and when we brought up the situation she was very rude about the entire thing. Continued to repeat that we had signed a contract and they wouldn't budge. I asked to talk to her supervisor but she said her supervisor was the owner and that she was the liaison between the owner and guests. She also informed me that the owner would not say anything different because it was his rule and he wouldn't budge. Needless to say, we will not be staying at this hotel and we will work on getting them taken off the government list of approved hotels. The room is very outdated, looks like something from the 70's. Has not been updated in a very long time. The outlets in the room are all in a very inconvenient place, and the WiFi is terrible (bare minimum WiFi). The door didn't want to close and I had to redo my key 3 separate times. A colleague changed his key more and they finally had to come and change the entire lock out. They advertise breakfast but it was a joke. All they had was ham in water (taste was terrible), rubbery pre-made pancakes, hard boiled eggs. The Coffee was good, but breakfast was only from 7-9 which was very inconvenient such a short amount of time. The pool and hot tub not very clean but at least they were open. Gym was small but ok. Their washer/dryer's (laundry room) was out of service so we had to walk down to the Hamilton hotel and do laundry. Then when we finally checked out, the hotel charged us tax even though it was supposed to be tax exempt. And my choice reward number had been removed so I wasn't getting credit for the stay. I had to call and get it added back again. The tax issue is on going, I had to send an email to get it removed. All in all I would not ever recommend staying at this hotel. When the owner has no concern for the customers/guests and really only cares about how much money he makes. The same family owns all of the hotels and most of the Restaurants in Mackinaw City so they don't care about their customers or the military. I recommend stay at Holiday Inn, Lighthouse View Motel, or Rainbow Motel.

OMG this place is the worst Clairion I havr been to! The wallpaper is peeling off the walls, holes…read morein the walls from,diy jobs gone bad, the AC vents have not been cleaned since they were installed. Let's not forget that the carpeting was replaced with flooring but they were too cheap to replace the baseboards and used the old carpeting. I could go on... It's only getting 1 star because it was a roof over my head and no bugs. I looked

***Our visit was at the end of March, which is the off season for this city. A visit during…read moreMay-October will offer much more to do in Mackinaw City. There were only 2 restaurants and 2 stores open during our visit, which made it very difficult to get the most out of this trip. I included this note in the review because you will probably book through the Mackinaw City website, which does not fully emphasize how many businesses and attractions are closed November-April. If you visit during the off season, plan on crossing the bridge to St. Ignace or driving 45 minutes to Petoskey for more food/shopping choices.*** [Staff/Service] Check-in staff was friendly, but not particularly helpful. We were given wrong directions for accessing the waterpark, which resulted in taking an elevator to the third floor only to walk back down three flights of stairs to the park when our room was maybe 200 feet from the main entrance. The other desk clerk we interacted with was new, but helpful when we needed batteries for a TV remote. [Cleanliness] The room was very clean. However, my son did find a leftover marijuana cone in the back of a dresser drawer. [Space] The room was very spacious. We booked a suite, and 3 adults + 2 kids were comfortable the whole stay. [Decor] Room decor was minimal and outdated, BUT the low prices of this hotel also don't attract the kind of clientele who respect the property. More modern decor would be nice, but I understand not investing in too much here. [Furniture/Bedding] The mattresses seemed new. Bedding was very clean and comfortable. The furniture is outdated and worn, but sturdy. As with decor, I don't blame the owners for not investing heavily in new furniture. [Noise] It was still the off season, so it was pretty quiet most of the time. A few other guests did get loud sitting on the balconies, but again... the low prices attract a "variety" of visitors. We saw a lot of empty alcohol and cigarette trash around the parking lot every morning, and saw multiple families (with children) carrying baggies of marijuana into their rooms. So... [Location] It's Mackinaw City... During the regular season, it has great access to everything. In the off-season, expect to travel to St. Ignace or Petsokey for food/shopping. [Price] Incredible value! A 2 bedroom suite with waterpark included for three nights was HALF the price of a one-night stay at most other waterparks. It is very budget-friendly, and perfect for kids up to probably 13. The pool is large, and the hot tub is basically a pool itself, so great for adults. [Food] Huge disappointment here. The website for this specific hotel states "updated breakfast room", but there is NO breakfast at this hotel. In the off season (Nov-April), there are only two nearby restaurants with breakfast, one of them being a high-priced saloon. Plan to pack breakfast items or drive across the Mackinac Bridge to St. Ignace. [General] It's a budget-friendly, family-friendly hotel with a nice indoor waterpark. A bit outdated and in need of some repairs, but don't let that deter you from visiting. In the future, we plan to visit after May, when more attractions are open.

We did not have a good experience. We just stayed from a Thursday through a Sunday about 1 week…read moreago. On Friday night, the toilet plugged up. There was a plunger in the bathroom, and I tried unplugging it a couple of times but was not successful. This was late at night, around 10 or 11. We waited for 45 minutes, but nobody came up in that time. I went down to the front desk and asked again if someone could come up to take care of the problem. There were two ladies in the lobby, one was busy dealing with other guests. I asked the second one about the bathroom. First, she told me that the other lady was taking care of it. Next, she asked me if there was a plunger in the room, I told her that yes, there was. Then she asked me, in a very rude and exasperated way, why I hadn't taken care of it myself. I told her I tried twice and it didn't work, but also that I was a guest, and I should not be responsible for fixing a problem in the room. I paid money to be taken care of, so to speak, not to be fixing problems. The lady became very upset and rude and started telling me that yes, I should be fixing it, since the plunger was there. She then left in the middle of the conversation. She must have taken about 30 - 40 minutes to return. I was about to leave back for my room when she came to tell me that she had gone to the room and fixed it herself, and told me it was hilarious that I could not take care of this myself. I was upset and I told her that she was raising her voice, and she said "No, I'm not!", and I again told her that this was her job, not mine. I ended up leaving after telling her to expect a formal complaint about this. When I came back to the room, it turns out that she was rude also to my wife, complaining that I had not been able to take care of the problem. She leaves the plunger in the room. The next morning we get woken up at 7:50 despite the fact that there's a "do not disturb" sign hanging. We were woken up because we "never returned the plunger", never mind our angry friend left it behind the night before. and never mind that everybody in the room is sleeping. The toilet plugged again on Saturday, and several calls from our room were not picked up, but were picked up once my wife used her cell phone. This time a very swet plumber came and took care of the problem without all that fuss. They have a lounge area in the 5th floor, with a pool table, and an arcade. The pool table does not have a triangle to arrange the balls, and the arcade ate some of the coins. These are minor issues. Most importantly, the toilet in the area was unusable because there was a 10 cm turd stuck in it which had not been cleaned by the time we left, so at least 3 days. The staff was rude, and condescending, and they certainly did not show consideration to our concerns and requests. The hotel seems to be decaying, which is not their fault. But what I consider their fault is their horrible attitude toward their guests. Do not stay there. The place is a dump. If anyone from the corporate office is reading this, I can provide additional details. Jaime B

Staying in Mackinaw City for 2 nights, booked the Ramada due to price only because most other…read morehotels were pricey. This hotel was not worth the room rate to me for several reasons. Shower head had mold growing on it in several places. Shower curtain also moldy. Sheets on both beds were torn or eaten by bugs and stained. There was a good selection of pillows, which was the only positive experience. Hotel Internet was spotty. Hot tub ok, some broken jets. Beach area needed to be raked. It did not seem any attention us paid there. Front desk was cluttered and sloppy. Would never stay here again. I can tolerate dated. I won't tolerate dirty. That's an ongoing lack of management and ownership.

This hotel is terrible. I recommend do not go in here. The mattresses are dirty. The blankets have…read morebed bug on them had to sleep in the car. The gym is broken. The pool closes at like 5 o'clock. My whole family is getting allergies from the hotel. Bugs in the AC. The room smells very. Bad smells like contraband. walls are very thin. there was zero stars I would put it if u want bugs crawling around u this is the spot to go