My dog was sick last week and the doctors and nurses helped with medications over the phone until I…read morewas able to get him to the vet today. Everyone was wonderful and loved Chaos so much.

Not sure yet, lots of information lots of money and so far my doggie is still itching and having…read moregotten complete results Will keep you update

Nice job! Excellent customer service and they take good care of our 5 month puppy from start to…read morefinish. Would highly recommend!

we have a beagle. Her name is Bella and we take her over there at least twice a month for her…read moregrooming and I don't know if she loves it or not but she definitely smells great after they finish in the pictures they said are so cute see attached.

I had taken my dog Chanel Frenchie to get a shot and she had a allergic reaction and couldn't…read morebreathe. Rushed her to the emergency animal clinic and they grabbed her and took 100% great care of her kept it for a week saved her life didn't charge me any extra money and all fell in love with her and gave me the best Christmas present ever by saving her and they all checked on me checked on her so I highly recommend this place

these people called animal control on me because they're so money thirsty i decided to take my dog…read moreelse where to get treated for her little paw. the doctor is also extremely racist. I think he's the one who needs a cast and a xray

There were several tanks with dead fish, some started showing signs of decaying, they need to do a…read morebetter job cleaning tanks and removing dead fish immediately. Maybe hire someone that is responsible and pay attention to detail.

Great selection for puppies! Everything you need for a pet. Great selection of beds and food.read more

Simply the best, my dog can't wait to get back and join all his friend, especially the staff…read more Great place to take your pet!

UPDATE: After posting my initial review I later received a personal call from the owner, Darlene,…read morewho was kind and proactive in addressing my concerns. She explained that my pup had been playing with a 4-month-old Doberman and that the mark was most likely from normal puppy play. She also apologized again for the mix-up with the cat baths and reminded me to bring them in for their complimentary service. Overall, I really appreciate how Darlene followed up personally and took accountability. Aside from the small oversight, I could tell the staff truly cared for our pets. With just a bit more communication and attention to small details, this place could easily be a 5-star experience. I will be bringing our pets back next time we are in need of boarding services. I hope to be able to give a full 5 stars the next time we board with Bass Pet Resort & Spa.

Beware taking your pet to be groomed. They are amateurs and will do what they want. I asked for a…read moretrim and they completely shaved my Papillion down to his skin, even his wispy signature ears. He had a few knots under his legs and his feet needed clipped. They did not listen to my request for a trim. They clearly cannot use scissors and rely on a machine based on how choppy his feet and ears are.

Great grooming place to bring your dog. We always have a good experience there with my dog haircut.read more

Brought my 10 year old pitlab in to get a quote to have a skin tag removed. I was willing to do the…read moreprocedure same day as well. She's been coming for years here for her checkups and apparently they completely lost of both her and my information of past visits and all of her medical records. Regardless, I wanted the quote to have her tag removed. Paid their exam fee. I waited forever to then be told that I needed to wait even further after a basic inspection for my quote. I waited several hours until basically closing time where I just f it, I'm out of here. The receptionist said they'd email to me which to this day after about 2 weeks I still have not received, even after multiple reminder phone calls. They're happy to take the exam fee to then ignore me. Shame, I would have paid them s'more to actually get some shit done had they not ignored me. Whatever. So be it, taking my business elsewhere.

Horrible places please safe your money and time don't take your pets here ! Very unprofessional and…read morehorrible service .

This is a wonderful and clean looking pet shop! We bought both our sons' birds here. They were baby…read morebirds which Mr. Romano continued to hand feed even after we had purchased them. We were able to have our boys visit when they pleased. Mr. Romano then told us when the bird were ready to come home. We highly recommend Romano's Pet Shop.

We Love Romano! We've gotten several little pets from this place and we Love it here. Got to hold…read moreand snuggle some baby sugar gliders this time we went This is a great little spot. Support small business!

Dear Owners of Woof Gang bakery Grooming,…read more I hope this message finds you well. I am writing to express my deep concern regarding an incident that occurred today, October 29, 2025. As a loyal customer of Woof Gang for over a year, consistently paying $130.00, including gratuities, on a three-week basis, I had an extremely disappointing experience under the new ownership. Today, I had to wait for four hours for my dog, Faithy, to be fully groomed, which included a Blueberry Facial. After three hours, I received a text notification, along with two photos, informing me that Faithy had a bowel movement. The message further stated that if this happened again, she would be sent home as is, due to the delay caused by other dogs (eight dogs on the roster and only one groomer). Natalie, the groomer, would finish Faithy's grooming once she got through the others, but it would take a while longer. I am appalled by this subpar treatment and the lack of proper service. Faithy's hair around her eyes and face was not trimmed as requested, her nails were not cut, and the overall service was horrific. Furthermore, the communication regarding the delays and the handling of the situation was extremely unprofessional. As a dedicated customer, I would like to understand your policy on sending a dog home if they have defecated. Additionally, I would appreciate knowing what steps you plan to take to ensure this does not happen again in the future. Your prompt attention. still waiting....no response.

Very enthusiastic and informed employee. They have the exact snack. I wanted in stock and at a…read morebetter price than Amazon! Lots of lovely snacks and other dog supplies as well as grooming. Please keep your prices competitive it keeps me coming back!

I make the drive from Davenport to go to this vet because they always do everything in their power…read moreto make me and my pups feel comfortable. Only tiny complaint is be prepared to wait a while for the vet. Our annual visits always take about 80 minutes and most of that is waiting but I've come prepared now so it doesn't bother me much. Anytime I call they always promptly answer the phone and whenever reception doesn't know the answer they always make sure someone calls me back. They do their best to keep the lobby clear which is really helpful with one of my dogs who is a bit reactive. The techs and the vet both take their time with our dogs and answer my million of questions. I trust their advice and will continue to bring my littles here.

After reading the "clinic's reply" blaming us for being rude, I felt compelled to "reply to the…read morereply"! Update: reply to reply. Of course, blame it on the customer. How can we have taken our dogs to this vet many times in the past few years and we have always been polite and kind to the employees and this time we were "rude" out of nowhere. We've always given the clinic and employees great reviews, and now they have a new employee that treated us like crap because we were asking "to many questions" and her reply was that "if we didn't like it, we were welcome to leave."? Trust me, you will find out how rude your employee is when you or any other customer rubs her the wrong way! There are plenty of other vets that we can take our dogs to. Remember, we are paying customers, we were not asking for freebies. Wanting to see how we can minimize cost (not asking for freebies) is sadly a challenge in this economy, especially as a senior in a fixed income.