Brighter Living

4.0 mi

If you love your family member, absolutely do not send them to River View on the Appomattox. My…read moregrandmother, who suffers from dementia and cannot advocate for herself, has been a resident here for over two years. In just the last 3 months alone, their negligence has resulted in her being rushed to the hospital 5 separate times. The staff consistently fails to provide the most basic, life-sustaining care. She has suffered from severe, life-threatening dehydration and preventable UTIs because the staff simply will not offer her water or change her adult diapers for hours on end. There have been days she was left slumped over and unresponsive in her wheelchair all day, and the staff never even bothered to call her emergency contact. Basic hygiene, like scheduled showers and washing her hair, is ignored for weeks at a time. The turnover is incredibly high, the aides are completely overworked, and management's promises to do better are completely empty. We have officially filed complaints with the Virginia Department of Health and the State Ombudsman. Do not trust this facility with someone's life.

This place is clean and the people that work there are very nice. They have many activities and…read morethe view of the water is wonderful.

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Care Advantage

4.5 mi

I appreciate the care that they gave my grandfather, Ray. They loved the caregiver- she was…read morecompassionate and caring. She went over and about. Kaye was communicative about staffing and I really appreciated the effort that they gave.

We us them to help with our mom. All the people they sent her have been very nice, on time,…read morecaring, and great at their job( Saba, Paulina, Polly, etc) Also Kay , who runs the CH office is a great coordinator, and administrator. Kay does a fantastic job. Highly recommend this company.

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Home Care Assistance Of Richmond

29.7 mi

The quality of the Home Care staff that came out to take care of my parents was much better than…read moreother agencies my family had used. They were friendly and put my Mom with Dementia at ease. After my Father passed away, the main office worked with me on making last minute adjustments and was patient with me as I was transitioning a number of things. I would definitely recommend their services.

From the owner: At Home Care Assistance we pride ourselves on providing the highest quality in home assisted living…read morefor seniors in the state of Virginia. Our live in program is an excellent alternative to expensive assisted living or nursing facility care. We provide care on both an hourly and a 24 hour a day live in basis. We also specialize in home bed bound care for hospice patients or seniors with serious mobility issues. Call us today a free in home assessment of your loved ones needs.

Richmond office located in the Gayton Crossing Shopping Center

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Golden Living Center

1.0

5.6 mi

The care of the patient the smell and cleanliness the staff needs to start caring for the patient…read moreand stop ignoring them the management needs to do better

i have no idea whats going on in this place, but it needs help. i went there to visit a loved one…read moreand as soon as i walked into the building it smelled old, rank, mildewed and out right dirty. The bed my loved one was assigned was not adequate for anyone to sleep on. There was one bathroom that was shared between her, her roommate and the adjoining room patients. So, two persons to a room with one bathroom = four person to one toilet and the toilet wouldn't flush and needed someone to pour buckets of water in it after each use in order for the waste to be flushed away. The food looked dry and old, there was no shower in the room, i had to bath my love one myself while i was there visiting, I truly understand the under - staffing issue due to no funds. I believe this assisted living center is mostley occupied by the poor, those who receive medicaid or some sort of medicare. That's no excuse to give improper care of lack of. Every employee there recieves a paycheck for a service, whether big or small. do the job you were hired to do and do it to the best of your ability and if you have no idea what to do , MANAGEMENT is the ISSUE.. People, we all have to get old one day, or may end up sick and have to depend on this type of service to provide us or a loved one decent, safe and a caring environment., how would you want to be treated and cared for?

Dunlop House

1.0

3.9 mi

I'm writing this review anonymously on behalf of the hardworking employees at Dunlop House Assisted…read moreLiving. If it were possible to give a place 0 zero stars, then know that I would have done so in a heartbeat. From the director of nursing to the so-called administrator, I have never seen a more unprofessional group of people in my working career. Nor have I worked in a more hostile working environment in all my life. Given everything that we have been thru as health professionals last year with Covid-19 and lockdown you would think they would treat staff better. Instead the staff are constantly subjected to lack of appropriate staffing to safely manage/care for residents. The staff is expected to lift heavy residents without the appropriate safety equipment at risk to their own health. Staff are also subjected to punitive actions instead of initial warnings creating an environment in which staff fear making a mistake. The staff also fear for their jobs when making the decision whether to call out if they are ill or have a family emergency because the Director of Nursing has been known to threaten employees to come into work. Never have I experienced a Director of Nursing who seems to only care about the look of being a DON versus the actual work it entails. One could almost say she is on a power trip. If you are unable to put in the work yourself, how can you possibly be an effective Director of Nursing? Her leadership style screams more autocratic then servant leadership. In addition, the supposed administrator is of no help as well, having created an environment where staff cannot express complaints without harsh rebukes. In any working environment staff should feel at ease to voice complaints/concerns. They should be made to feel like their leadership personnel have a welcoming door to come into. However, this is not the case here, instead staff feel unable to address any issues, they constantly worry about facing punitive actions with no warning, and they cannot rely on their leadership to act like leaders instead of dictators. If this was years ago, I would happily tell you to send your loved one here because the staff loved their jobs and the leadership was great. However, BEWARE!!! Until there is a huge shake up and major changes made, I sadly must recommend you don't send your loved ones here!

From the owner: Dunlop House is a family company in Colonial Heights, Virginia, offering quality, independent…read moreliving, assisted living, and specialized memory care in a welcoming, compassionate setting. You will find a vibrant community focused on the individual needs and desires of every person who chooses our worry-free lifestyle. In our community, residents stay active and engaged with a variety of exercise classes, educational programs, art classes, games, outings, and more. Many special events, lectures, and other programs are free and open to the public. Our team and our resident population are dedicated to giving back to the Tri-Cities community through our annual Fill the Bowls fundraiser benefitting the Colonial Heights Food Pantry and many other local initiatives. Families love the peace of mind they find at Dunlop House knowing that their loved one has access to licensed nurses 24 hours a day, seven days a week. On-site rehabilitation is provided through Genesis Rehab and includes physical, occupational, and speech therapy. The Reflections Memory Care Program offers a fresh perspective on memory care. Specialized training, careful selection of caregivers, and a resident-focused approach are hallmarks of the Reflections program. Comfortable apartments and single-floor, maintenance-free living combine all the comforts of home without any of the work...

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Alliance Physical Therapy

(6 reviews)

3.1 mi

I have been using Alliance for physical and concussion therapy for several months. I came in with…read moremultiple ligament, joint and muscle issues on top of my neurological complications from a 3 car pile up. Every step of the way the staff was comforting, knowledgeable and understanding. They provided me the knowledge and the means to work towards my goal of returning me to as close as I can to normal. If I ever need to receive physical or concussion therapy again, I will be returning. Shout out to Trevor and C.J and all the people at the Colonial Heights and Richmond locations. I would say everyone's names but I can't remember them lol. But everyone was great to work with. Highly recommended.

I cannot say enough good things about this place. I had my last day today and I honestly didn't…read morewant to leave! It is a rare day when you go into a business and every single person that works there is just completely kind and knowledgeable about what you need. Each person there is a total delight. I needed work on my hand done and each day it got better over a few months and when they told me it was my last day I was actually sad. It is so refreshing being around people who are smart and sweet. I cannot recommend this place enough!

Phase III exercises (Functional Return): Sled push/pull

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Brighter Living - retirement_homes - Updated August 2026

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River View On the Appomattox Health & Rehab Center

If you love your family member, absolutely do not send them to River View on the Appomattox. My…read moregrandmother, who suffers from dementia and cannot advocate for herself, has been a resident here for over two years. In just the last 3 months alone, their negligence has resulted in her being rushed to the hospital 5 separate times. The staff consistently fails to provide the most basic, life-sustaining care. She has suffered from severe, life-threatening dehydration and preventable UTIs because the staff simply will not offer her water or change her adult diapers for hours on end. There have been days she was left slumped over and unresponsive in her wheelchair all day, and the staff never even bothered to call her emergency contact. Basic hygiene, like scheduled showers and washing her hair, is ignored for weeks at a time. The turnover is incredibly high, the aides are completely overworked, and management's promises to do better are completely empty. We have officially filed complaints with the Virginia Department of Health and the State Ombudsman. Do not trust this facility with someone's life.

This place is clean and the people that work there are very nice. They have many activities and…read morethe view of the water is wonderful.

The Foot & Ankle Center

Great facility and staff--truly the nicest and most helpful group of nurses and receptionists…read more Convenient location for Southside residents, this is a satellite office for the Foot and Ankle Center's Johnston-Willis location, which is also great. The practice is well-organized, works easily with health insurance providers, and has X-rays available at the location. I see Dr. Alicia Mooty, who is one of my favorite providers of any specialty. Because of injury, I have seen a lot of Dr. Mooty, and I trust her implicitly. In addition to being an informed and top-quality practitioner and surgeon, she is exceedingly kind. The atmosphere she creates around her with her staff is really lovely and welcoming.

Children and Adolescence Clinic

Have come here since I was a little girl, as well as my siblings. Now my son goes here. Dr. Licen…read moreis always helpful everyone is cheerful. I'm never disappointed when I come. Everyone is super understanding and I never feel like I'm being judged.

Great place for children. Friendly staff. They are very attentive to our needs. Front desk is super…read morefriendly.

Nadine Mills Concierge with A Smile

When I had my knee surgery Mrs mills helped take care of me. She was very professional and…read morecompassionate. I would definitely recommend her. If I have to get any future surgeries and need help at home I would definitely call her again.

Having Nadine come and stay with me after my back surgery helped a lot with my recovery. She was so…read morekind and calm as well as diligent with keeping me on schedule with my pain medicine. I highly recommend her if you need some help after having surgery! She was not only delightful but very helpful!

Children & Adolescents Clinic

took my newborn daughter here . worst service EVER . front desk and doctor were RUDE . wouldnt…read moretake my dog here .

They are very kind towards children. My kids love going there to play with the toys and read the…read morebooks. My son loves the Trolls stickers at the front of the office.

Kidmed - Pediatric Urgent Care

(34 reviews)

Heaven forbid you question what they are doing and how you feel. If I show up on a Sunday I promise…read moreit's not for a damn cough. My kid had a high fever over 102.3 and all symptoms of strep and was my fourth kid!!!!! They couldn't push me out the door fast enough because it was negative but we have had false negative before and refused to treat her nasty looking throat.if your 25 and younger or a nurse practitioner with no kids get out of the pediatric care units

The employees at this location are so nice & accommodating to parents bringing in there sick kids!…read moreIt's super helpful to check wait times, available appointments, fill out paperwork online; prior to coming to coming to appointments. The wait time is always little to none when I've visited this location and the x-ray tech was super gentle with my child as they were in pain from an injury. They also offered my child a popsicle while waiting. My child loves coming here vs there pediatricians office with screaming kids in every other room.

VitalCare Family Practice

(16 reviews)

I've been coming here since I moved to the area, but lately, the experience has been disappointing…read more It is nearly impossible to get a sick visit at this home location, and I am constantly redirected elsewhere. Their technology is also a major hurdle; the check-in texts send you to forms that don't work, and their app doesn't actually facilitate insurance uploads or check-ins as promised. Combined with the high staff turnover, it's lost the reliability it once had. I'm hoping things get better soon.

I went to their office for chest congestion a few weeks ago. I was told I could have antibiotics if…read moreI wanted them, but I chose not too. I was told to call back if I was still feeling bad. Today I called in to ask for antibiotics because I am still having the same chest congestion and was told by my doctor's nurse to go to urgent care and ask them for antibiotics/xray. I was under the impression the point of having a primary care doctor was to have the same people taking care of you. Also since I already had a visit for chest congestion it does not seem fair not to help with that as apart of that appointment.

Heaven Sent by Home Town Health Care

3.0

My sister was injured in an accident and I'm so glad I found this place on here! The social worker…read morecame in and was right off the bat just rude! At one point she told my mother to stay out of the conversation she was having with my sister after asking a question. She was completely unprofessional and in no way acted like she cared! After such an unfortunate accident, you would honestly think people (especially nurses) would have some compassion! Unfortunately I do not know what her name was but I just want to warn everyone of this place.

I had Heaven Sent come and care for my husband and they were professional, kind and knowledgeable…read morepeople. I was very satisfied with their work. I would recommend them to anyone.

Primecare Family Practice

3.7

(13 reviews)

Tami Rickey is my provider. She is thorough and kind. I've been seeing her for about 5 years. 10/10read more

I've been a patient for 20+ years and I am 100% DONE! It has steadily gotten worse to the point the…read moreonly thing they care about is billing for office visits. I desperately needed to see someone for a severe allergic reaction to poison ivy, my dr is never available anymore and no one would see me. This is not new for me, my record would show I simply need a prednisone prescription. So I will be pulling my records and finding a new office. Amazon virtual visit was the only doctor I could get! After more than 20 years there!!! My husband got the last appt (same issue) and the nurse practitioner (even though I was willing to pay) and was there with him l, did not need a whole separate appt time, would not even consider treating me. It is literally over my whole body. I have had terrible terrible experiences at urgent care facilities. Prime Care has steadily become less about the patient and more about the billing.

Complete Care For Kids