My 2000 BMW M5 was in possession of FlimFlam Speed from March 2021 to November 2022. There was a…read morebig scope of work totaling just over $15,000.00 which was paid for promptly across three payments at each appropriate time of payment (stages of work). The car was needing quite a bit of overhaul and maintenance. The entire scope of project revolved around taking a car that needed some work and making it 100% road legal and state inspected at pickup. This was acknowledged and agreed upon by both parties at the onset of the project. The Good: The inspection of the vehicle, along with the estimates and attention to detail of documentation of work (dropbox photos) appears to be very good. The mechanical improvements to the car seemed to be apparent and the car felt great on the return drive. The engine, transmission, braking, cooling, suspension all seemed to work great. I didn't witness the work myself and I'm not an expert, but I would say the mechanical dynamics of the vehicle feels like it was probably above par and very competent. The Bad: The communication, from my perspective, was very poor. Months would go by without any sort of update. There would be ignored texts and emails. Phone calls would go to a full voicemail box. As a paying customer with an incomplete project I felt like I was on an island with no recourse and no way to help myself get out of the situation I was in. I was completely at the mercy of whether someone cared enough to reach out to me. It was a horrible position to be in and I'm grateful it's over. There were lots of reasons the car wasn't complete, which was not limited to: VIR, Pikes Peak, SEMA, Racing Season, Bimmerworld, illness etc. I can applaud an entrepreneurial spirit, but I felt that it severely limited the probability of met promises at FlimFlam Speed. I ALWAYS felt like I was on the backburner and never once felt like I was appreciated as a customer. I say this knowing that I carried myself in the complete opposite manner - I was always respectful, kind, understanding and tried to have some grace in the moments of frustrations. I paid all of my bills up when asked and continued to have faith in a situation that did not bode well for me. I never once inquired if the work could be done for cheaper as I felt the price was fair for the estimated work if I had a car I could drive as agreed upon at the onset of the project. The mechanical side appears to be excellent, but the office management appears to be extremely poor in my opinion. The REALLY Bad: After 18 months and $15,000.00, the same check engine lights that were on when I dropped the car off are still on. This includes SES, ABS, Brake, Airbag and Traction Control. I now have an oil temperature issue that was not on the car when I dropped it off. At one point, I inquired if the car was just "sitting outside" I was told through correspondence that the car was moved inside and out off and on and driven a couple times. I was told there was one trip that was around 10 miles (this was all to work on the headlight issue at a BMW dealer). Well - I dropped the car off with 112,258 miles and picked it up with 112,263 miles so let's do the math. I saw numerous stories on Instagram where my car was in the background of the parking lot over the course of the time it was at the shop. I also saw the vehicle sitting in the background of a couple of videos of the East Coast Mustang Tour on YouTube, which had a meet-up in the parking lot of this garage. I now have to take this car to someone else entirely to figure out the dash lights (which were supposed to be fixed) and the headlight issue that took 11 months only to be unsolved. I really felt that once I wasn't making money for this shop that I became a very low priority. That's my personal feelings but I'm entitled to them. The simple fact that I didn't hear back for months after multiple follow-ups and then I when I get so sick of the situation, I ask to pick up the car, I then get a reply the next day that that would be fine tells me a lot. I've followed up with Kevin to tell him I'm not satisfied with his lack of fixing the issues. He told me he would be willing to take another look at the car (knowing I have moved out of state). With the knowledge that he took 18 months with the car the first time and I left with some of the same issues I arrived with, why would I take it back to sit for another 18 months? I'm sorry but the confidence just is not there. I asked Kevin for a partial refund on the work not completed but I was ignored with no response.

This is the best place to take your Mustang/BMW for anything from maintenance to full on builds. I…read morehave a 2018 Mustang GT that he's been working on. Kevin is the best in the business and always provides great advice/guidance on your performance needs. He does top notch work, hands down!

Saw them working on the fiver next to us and decided to get a quote. Was told they could work on…read moreour fiver when completed. What a great job they did. Deep cleaned the roof and cleaned the streaks from the awning. Did the exterior including the windows and treated the rubber. Then put a protective sealed on the roof. We are very pleased. Highly recommend.

Joe and his team did an outstanding job of detailing my travel trailer. It hadn't been washed since…read moreI bought it and it now looks brand new again. The best part is that they came to where the trailer was in Thousand Trails Chesapeake Bay. The retailers were very professional and courteous. They even cleaned the awning and put UV protectant on the RV. I will definitely have Let's Keep It Clean LLC do the detailing when it needs it again. Definitely 5 Stars!

Just got back from a very satisfactory visit to the Body Shop. It was recommended by Sherman White…read moreof Lotsey & Hardy. I was not expecting such expert technical service and the top notch personal service as well. Doug Sipe the Estimator and Crystal Seay took care of me and the other customers while the crew took care of my car. They were fast and provided impeccable results. Hard to say something so damaged could become as good as new but it happened right in front of my eyes. The best was yet to come because the cost was less than estimated so I was able to leave a big tip to cover the difference. Five Stars for a most unlikely body shop Five stars for Sherman White at Lotsey tire as well.

Friendly and fast service. I was able to get an earlier appointment than I expected. Staff was…read morefriendly and I was in and out in no time.

Truly cannot speak highly enough of this institution. Looked high and low and NO ONE would…read moreweld/repair the frame on my truck - without it, said truck would have been immobile, and not passed inspection. Thankfully was told to try Lightning Auto. Took it there and with a quick turn-around got my truck back with a new-looking frame.

I'm very glad we decided to go here for body work after a collision with a deer. They did an…read moreawesome job on our Subaru and they even helped turn around the repairs in just three days so that I could take the car out of town to visit my family before the holidays. Great people and great car work - I recommend them

Lee is an absolute perfectionist. I have been going to his shop for years. My vehicles come out…read morelooking better than they did before the accidents.

Very honest! We took our vehicle there, and they assessed the condition of the entire vehicle, not…read morejust the one rust spot. Their recommendation was that, based on the age of the vehicle, that we take no action, it wasn't worth fixing. The fact that they were willing to talk themselves out of a sale demonstrates their trustworthiness.

Great father/son team. Recommended by a friend and glad he did. They took extra good care of our…read moreclassic Mustang. Trustworthy, friendly, knowledgeable. Will highly recommend to others. Donna D

Bruce and his son always do me right. They have been working on our vehicles for many years. If an…read morehonest service facility is what your after, then look no further.

Would highly recommend Detail Dudes for a car detailing! I got an interior detail + a headlight…read morerestoration. They provide mobile services so you don't have to leave your house, and they're very kind. My car is almost 20 years old, and it looks so fresh and new (as new as a 2006 car can be). I included a couple photos of the finished look! Thanks again guys!

They did a great job on my nissan titain pickup. I would have never thought it would look like it…read moredid before it was wrecked. I found Steve the owner to be a honest person and his word was good. Always remember your word is your bond!!! Thanks for a great job

FRAUD AND DANGEROUS. Steve Robinson never installed the parts I paid him for, and the little he did…read moredo he did so wrong that I almost crashed on th highway, also endangering everyone else around me. He is refusing to respond. He ignored his court summons and there is a judgement issued against him now. Best part? I only know he exists becasue *I* helped *HIM*. So he's willing to steal from and endanger not just random people, but people who have gone out of their way to help him. Awful human and absolutely terrible, unprofessional work.