Updat. This location gets no stars. Theybhave had my car for 2 months for minor number damage. They…read moreremo my engine and it ended breaking my steering and computer in car. it is being transferred to a Acur dealership because they can't fix what they broke. Jeff the gm he encourages his employees to add more damage to vehicles fir more money for his pockets, He cursed at me when I called him about is fraudulent activities.This has been the worst experience in my life. I beg choose somewhere else.They are lazy and doing illegal activities

This Caliper is a definite stay away from. My wifes's car has been there for a month to have the…read morebumper replaced. First the bumper they ordered was damaged and now a month in we have not received any communication on when this repair will be done. We received a text on their service app that showed our car ready for pickup so we dropped off our rental and went there only to hear from the receptionist, Ashley said that the motor is out of the car and they do not have someone scheduled to install the motor. Of course we were angry that no one even attempted to call us and give us an update but why is my motor out for minor bumper damage and the manager Jeff was afraid to come out his office to handle the situation he created by having no customer service skills. Jeff constantly lies about when the car will be ready. Jeff even promised a rental car that we never got. we have had to chew his ass and the low life called the police saying we have harassed him. Oh poor pitiful Jeff. You have our car and keep lying. Jeff admitted that he has no knowledge of cars and he also has no knowledge of customer service skills 101, keep the custOmer informed. Jeff even went as far as asking us not to call anymore because he is afraid of getting yelled at because he is not good at his job. Through this whole process it appears Jeff has not scheduled any part of our repair but just let our car sit there. I noticed that you do not see many cars there. Since there system showed the car was ready and we dropped our rental off, we are in a bind for transportation and had to call our insurance to update them. Jeff also is guilty of insurance fraud for charging our insurance for parts that were damaged. He replaced our engine cradle to replace a bumper. Now after over a month still finding out that they do not even have the bumper which was the actual repair. I would stay away from here because you are guaranteed a bad experience and will be lied to. True unprofessional which is highly unknowable able cars and custome service. Save yourself from a frustrating experience and we expect issues from judging by their incompetence so we have a lawsuit ready for good old Jeff.

Did work on my car without verbal or written consent or approval. Pieces are now mysteriously…read moremissing as well. Surprised to see so many positive reviews but they're probably hiding negative ones. Beware, especially if your insurance company recommends them. They don't take accountability and are smug about their shady business.

I damaged the front bumper cover and foglight assembly of my 1999 Audi, (bought new and kept in…read moreperfect condition for 26 years). A "main stream" body shop said they couldn't get parts anymore and couldn't make the repairs. I was afraid I might have to part out my car over a bumper cover. The main stream shop referred me to Dayz. Dayz did a beautiful and perfect repair re-using the existing bumper cover, somehow making and finding new attachment clips, and also found parts from various online sources to repair the damaged fog light and its socket, the pop up headlight washers, and even plastic welded the cracked washer reservoir. The car was returned fully detailed inside and out and looks showroom perfect. They are very creative, resourceful, friendly and the price was very reasonable. I couldn't be more pleased and am grateful that they were able to fix everything and help me keep my classic Audi up and running.

OMG, like a brand new car. Excellent work and reasonably priced. Will recommend you to all my…read morefriends. Thank you Ken, for a job well done!!!

I simply can not express how satisfied we are with the quality of the work performed at this…read morecollision repair. It is a small, independent, locally owned business by a fair and honest man who takes pride in his work. Our son's Ford Ranger was T-boned on the driver's side by a much larger truck. Door smashed in and cab buckled. We only asked for enough repair to pass inspection. To the untrained eye, it is hard to tell the vehicle has been repaired. I will recommend this gentleman to anyone who asks me about a collision repair. With 3 kids driving, he's my go-to guy!

I took my car to this body shop, and I could not be happier! From the moment I met Chuck in the…read morefront office, he walked me through the process with ease. He handed me over to Keith, a tech who has been working there for over 30 years, who truly understood my desires for improving the look of my car. Wow! Super job...promised on time. Quality of the work was perfect! I highly recommend this establishment for any of your body work needs.

Called on a Saturday morning and stated I needed a estimate for my insurance co. And asked if I…read morecould come in today. The guy on the phone said sure come on in. I drove there (approx 20 min) pulled up and walked inside. I told the guy at the desk that I need an estimate and he asked if I'd like to drop off my truck. uhhhh no I just need a estimate. Well we only do estimates with appointments... what? There are literally 6 employees sitting at desk or chatting with each other in the office, can one of them do a estimate I inquired? No they don't do estimates he replied. Well why the hell is a body shop open on a Saturday with 7 employees and none of them can do a estimate? Obviously wearing polos and khakis they're not fixing cars so what are they here for? He was kinda standoffish at this point.. so I said you know what Nevermind I'll take my truck to someone who wants my business and walked off. While leaving a customer that was standing outside informs me that he's been there for a hour because they told him to come pick up his car and then lost his keys.. yeah not the shop for me. I don't know about their work but just this experience was enough for me to say no thanks.. don't expect to get anything done on a Saturday at this business.

We visited English Body Works later in the day and even though it said appointments needed for…read moreestimates, we walked in anyway and were welcomed by the owner and his daughter. We explained that a 3'x4' piece of plywood flew out of the back of a hauling truck on the Chesapeake Expressway and hit our front windshield on the passenger side and then flipped and sheared off our passenger side mirror. Even though we hadn't asked for a formal estimate, they went outside and took a look at our car and then started making calls to see if they could locate the parts. They went out of their way to help us. So, they replaced the windshield and the side mirror and they both look/work great. We couldn't be happier with the quality of service that we received. They went above and beyond for us. Thanks so much!

I needed a bumper repaired. I was able to get an appointment for a quote the very next day and the…read morerepair appointment the day after that. The work was done in under an hour while I waited. This is a family owned business. The price of the repair was very reasonable and the people were great to work with.

I took my SUV to Roy's to repair damage to the front and side of my vehicle. They told me it would…read morebe 9 days and it was 8.5 days. The work was excellent. Customer service and communication was smooth. Newly repaired and painted areas looked flawless. I hope to never need them again...but if I did, I would gladly return to Roy's.

I've been to Roys for two separate incidents now and I can only say good things. First of all, they…read moreare so easy to work with, everyone I've talked to has been kind & Madi especially was so helpful when dealing with insurance companies. They did a great job on both my hood & bumper AND on a separate occasion my drivers door. A metallic silver, to my knowledge, is known to be one of the harder colors to paint match.. but as you can see they do an excellent job and the work speaks for itself. They truly deserve every 5 star rating for what they do. If I need additional work in the future I will be back!

Took Outback to Hyman to avoid the "Broad Street Attitude". After driving 5000 miles from Seattle…read moreand pulling a uhaul, the service team recommended a standard check. Their only advice: tires are too worn to be rotated again. They put on new winter windshield wipers. I should have read reviews before going, but it's done. Next time I'll test Subie.

Do not work with this dealership. They are not at all ethical. They enticed me to make over an…read morehours drive to come there because they could do better than the prior price/financing offered. I took essentially an entire day to go there only to find out they were not honest and did not function in an ethical way. They try to bring you in and rip you off on price/trade/financing. Forget any promises they make regarding deals: they are fraudsters.

Due to insurance claim, I was led here. They were fantastic! The staff knew what was going on,…read moreadvised me what to do, evaluated my car damage, and informed ins co fast. I got paid out shortly after.

I took my truck to caliber per my insurance agency's recommendation. I was told the deductible…read morewas not due until work was completed. I showed up for the estimate, and was told I had to pay the deductible before any parts were ordered. I said that I didn't have to pay the deductible and was told again parts would not be ordered if it wasn't paid. When I dropped the truck off for repair, I took a picture of my mileage. When I picked my truck up, I took another picture of the mileage. You leave your vehicle for repairs and someone drives it 11 miles. Parts were already there. Is it just me they treated like this?

Had three different vehicles repaired here. Outstanding work, service and fair price. Highly…read morerecommend.

Friendly and professional. Easy to schedule and the work was completed quickly. The did a great job!read more

Conner Bros did an awesome job on my car after I got rear ended in November. All of their employees…read moreI spoke with, both in person and on the phone, were polite and helpful throughout the entire process of getting my car repaired. When I got the car back, it looked like it had never been in an accident, and drives like the day I got it. I also accidentally left several things in my car when I dropped it off, including some nice sunglasses, and nothing was taken or disturbed. I hope to not have to get repairs done again anytime soon, but if I do, I will surely return to Conner Bros. Great shop with great people!

Excellent work. No job is too small for them to take, and the 24 hour turnaround in my paint work…read morewas absolutely lovely. I had the part in hand, which I'm sure helped, but it matches my car perfectly, and the paint is as sleek as I could wish. The staff is the sweetest, too.