Excellent body shop!! They did a wonderful job repairing my vehicle! All fair and square too! I…read morehighly recommend this place!

We visited English Body Works later in the day and even though it said appointments needed for…read moreestimates, we walked in anyway and were welcomed by the owner and his daughter. We explained that a 3'x4' piece of plywood flew out of the back of a hauling truck on the Chesapeake Expressway and hit our front windshield on the passenger side and then flipped and sheared off our passenger side mirror. Even though we hadn't asked for a formal estimate, they went outside and took a look at our car and then started making calls to see if they could locate the parts. They went out of their way to help us. So, they replaced the windshield and the side mirror and they both look/work great. We couldn't be happier with the quality of service that we received. They went above and beyond for us. Thanks so much!

I had some front end damage and needed to have it repaired. I was referred to beautiful bodies by a…read morefriend. I called them made an appointment and and they estimated the damage and the parts needed to repair the truck properly. As soon as the parts came in a few days later, I was called so I dropped my truck off and it was done a few days later. When I picked up my truck, I was pleasantly surprised you couldn't even notice there was any damage at all. The workmanship and the attention to detail along with having all the parts prior to me dropping off my truck made this entire experience much more pleasant than I expected. I would absolutely use them again and recommend them to anyone

Brought my 1996 Honda Civic with body damage to my front bumper. It was done on time and on budget.read more

Absolutely horrible experience. My car was taken here, and no actual repairs were completed, yet I…read morewas told I had to pay thousands of dollars just to get my own vehicle back. They charged excessive fees for things like storage and teardown, even though nothing meaningful was done to fix my car. None of these costs were clearly explained upfront, and the total kept increasing without proper communication. I was never given a fair or transparent breakdown before the charges piled up. On top of that, they tried to claim there were additional damages to my vehicle that were never there from the accident, which raised serious concerns about the accuracy and honesty of their assessment. They also never contacted me directly about these charges. Instead, they told my insurance company that anything not covered would be billed to me personally, without giving me any notice or chance to approve the costs beforehand. It honestly felt like I was being taken advantage of simply because my car was already in their possession. Being forced to pay a huge amount with no real work done is completely unacceptable. Do not bring your car here unless you want to risk paying thousands for little to nothing. Get everything in writing and be extremely cautious.

Worked with Stuart on my car repairs and although it took longer than expected (no fault of the…read morerepair shop) he kept me updated and did a fantastic job on my Audi. I would recommend

I am fortunate enough to have some decent sports cars. Fortunately, I have only had minor, but…read morecomplicated issues. Burleighs always fixe things to absolute perfection. I would not go anywhere else.

Burleigh's has a contract with Ourisman Toyota to repaint Totoya vehicles due to a Toyota recall…read morefor peeling paint. Ourisman inspected my Toyota and said yes that it fit the recall notice. Said Burleigh's would call me. They sent my info to Burleigh's. Burleigh's did not call me and would not even consider bringing my car into their shop to have it painted when I called them. I called them twice and the manager gave me a line of bs. I even asked for an appointment a year in advance to accommodate their "huge workload" and he refused that. He did not live up to the contract he has with Toyota. Do not recommend this shop to anyone because he will not honor his contracts. Only looking for $.

Bimmer Rescue is my shop for my 2016 535i and my 1991 E30. I take my car there because they know…read morewhat they're and I have trust in good service.

I brought my 2015 Audi A7 to this shop for a coolant leak/overheating issue and ultimately spent…read morearound $3,000 on repairs including water pump-related work, belt/tensioner, hoses, diagnosis, etc. Initially, the staff seemed knowledgeable, and I appreciated that they identified an active coolant leak. However, after getting the vehicle back, the car continued losing coolant rapidly -- even while sitting parked overnight. I also experienced smoke from the exhaust at startup and additional oil leakage concerns after the repair. What became frustrating for me was the diagnostic process afterward. Once I returned with continued coolant loss concerns, the conversation shifted almost immediately toward "internal engine damage" and engine replacement, despite no combustion leak test, leak-down test, or follow-up compression testing being performed to confirm catastrophic engine failure. I understand overheating can potentially damage an engine, and I'm not disputing that possibility. My issue is that I did not feel there was enough confirmed diagnostic evidence presented before recommending something as major and expensive as an engine replacement. I also physically observed dried coolant residue and evidence of external coolant spray/leakage around the engine bay, and the vehicle was still losing coolant while parked and not running, which I felt deserved further external leak investigation before jumping to the conclusion of full engine replacement. To be fair, the staff did communicate concerns about possible overheating damage from the beginning. However, I left feeling more pushed toward a worst-case scenario than guided through a complete and confirmed diagnosis process. At minimum, I would strongly recommend that future customers request: combustion/block testing compression/leak-down testing and clear confirmation of leak sources before agreeing to major engine replacement recommendations.

Just got back from a very satisfactory visit to the Body Shop. It was recommended by Sherman White…read moreof Lotsey & Hardy. I was not expecting such expert technical service and the top notch personal service as well. Doug Sipe the Estimator and Crystal Seay took care of me and the other customers while the crew took care of my car. They were fast and provided impeccable results. Hard to say something so damaged could become as good as new but it happened right in front of my eyes. The best was yet to come because the cost was less than estimated so I was able to leave a big tip to cover the difference. Five Stars for a most unlikely body shop Five stars for Sherman White at Lotsey tire as well.

Friendly and fast service. I was able to get an earlier appointment than I expected. Staff was…read morefriendly and I was in and out in no time.

Simply put, the very best in the business! We have all of our vehicles serviced here and have for…read moreten plus years. We appreciate the professional friendly staff and cherish their honesty and genuine concern. Huge value from them. Major ROI with proper maintenance and service. I'd like a sixth star, for these guys please.

Highly recommend Certified Auto Repair for any of your car needs! Great job explaining everything…read moreand a good value!

My first time at All Good, and "I'll be Back". Chris was a pleasure to deal with, great…read morecommunication and his honesty saved me 200+ bucks. He could have sold me a new Battery but found a simple solution. Great Service and I highly recommend giving them a try.

I was not allowed to sit in the waiting area during the vehicle estimate inspection…read more I was instructed not to pass by the shop when they were working on my car. I was over priced.