Illegal needy there at 8 pm, the door and website said close at 9pm. This unbelievably rude…read moreemployee opened the door and said we're closed and slammed the door shut in my face. Meanwhile there were 5 other parties walking around shopping. I went in anyways and continued to look for the items I drove there for. Absolutely disgusting and rude. Don't ever shop at this location.

My son and I went to purchase new shoes and we went to Shoe Palace on Northern. We walked in and…read morethere was only one other woman inside of the store and two employees just standing behind the counter chatting. No one greeted us or asked if we needed any help. We continued to walk around the store and still no one said a word to us so we left. I don't know what is going on with businesses today but it just seems to be the policy to ignore customers. I will not give my business to anyone who ignores their customers that bring them business. It's right down rude! So, if you're ok with rude to no service this place is for you other than that do not buy from Shoe Palace.

Customer service over the phone sucks. The store manager on Sat, May 24th sucks.Not helpful at all.read more

I had never been to this location, but I will never go back! I was treated soooo rudely by the…read morecashiers. A floor associate had told my friend and I that there was a promo that if you buy one pair of shoes, you get the second one 25% off. I did think it was weird there was no signage about this deal. I was buying my daughter a present but then I saw a pair I liked as well, so I thought maybe I would buy the second pair. As I was about to check out, the woman in front of me just had one pair to buy. The cashier told her about the special and asked if she wanted a second pair and the lady said no thanks. Then the cashier said well what if I offer you 50% off And she still said no. While I was waiting, I was wondering if I was going to get the same offer. When I got up there she didn't say anything so I asked if I could get 50%. She said no because that was only offered because she didn't already have a second pair. I was so confused, I nicely stated that it didn't really seem right and I'd like the same offer. She then asked the other cashier (not sure if it was a manger,) and I'm not kidding, she looked me up and down and said, "not for her!" I was in shock. I was about to leave the store without anything, but I wanted the shoes for my daughter so I at least got those. However, I have never been treated so rudely at a store and will NEVER go back!!

I have a friend with special needs. She cannot go into a store because of her medical issues. The…read moreGM, Bree, set up a special appointment for my friend and hour BEFORE the store opened and she met us in a shaded area beside her store. She set up chairs for us and then she brought out her measuring devices to find what shoe size and style were best for my friend. THEN Bree brought out several pairs for her to try. She let my friend walk around in the shoes to make sure they felt right and accommodated her needs. I have not enough words to express our gratitude for the extreme effort Bree went to in order to assist my friend in buying the best shoes for her. I will now be a loyal customer myself and tell everyone about the kindness and care we received at this store.

I'd give this shop six stars if I could! We've been going here for years to equip our runners with…read morethe absolute best selection of runner's gear I've found in the Valley. Absolutely fantastic customer service... EVERY SINGLE TIME!!! You can expect them to happily receive you, size you, and then fit you for the perfect shoe for your running needs. And trust me when I say this, they know the sport and can advise you on every nuance you require!

I wouldn't normally review a shoe store, but the cleanliness, organization, and staff friendliness…read morewere beyond other Skechers I've shopped at. I walked in, told the young lady working there what I was looking for, and she pointed me to the exact item I ended up purchasing. They happened to be having a "Buy One, Get One 50% Off" sale, so my wife picked up a new pair of shoes as well. Overall, a fantastic experience!

Dirty bathroom that has not been serviced in a very long time! Both men's and women's no seat…read morecovers, no toilet paper.

Love the Bell location! It's always so well organized and tidy. They usually have a great selection…read moreof shoes which is what I love to shop for at The Rack!

I love the Nordstrom brand. This store represents in their store layout, cleanliness, stock…read moreshelves, knowledge staff, and pricing. I always find something that I just cannot live without. Lol. There is plenty of parking. They're are accessible parking spots and entrance.

Adam did a great job helping me. He understood my feet issues. He was so knowledgeable.read more

Not much shoes to choose from…read more They are pricey. They do have a catalog to pick shoes from and they can order it and be brought to the store.

Drove 40 minutes out of my way since this is the only OluKai in the area. Saw the workers lock the…read moreplace up and walk away at 7:50pm when their posted times said they closed at 9pm. Very unprofessional and wouldn't recommend. Update your times instead of keeping up this false advertising!

Yes! Olukai right here in the valley! So exciting to see a good selection of their awesome…read moreproducts! You won't be sorry you bought a pair of their flip flops. I'm on my 4th year of sand and sun in the Bahamas on a catamaran for weeks at a time - it's great to have shoes you can depend on when space is limited!

The employee was mean and didn't help and she was talking bad about the customer and I went to get…read morea shoes since there was nobody around helping so I got the shoe and she was being mean about it because I use the leader

Dnt get me wrong...loads of deals and great pricing. BOGO is always perfect when you have various…read morekids. But inventory is always available so linda a downside.