This is another assisted living facility that will promise a wonderful experience for your family…read moremember and they just end up taking your money. We moved my father out after six months of being there. We paid the up charge for enhanced care. He was not given his medication at the times passed necessary. Parkinson's medication's need to be delivered in a very timely manner. This has ramifications on lucidity of the person. On more than one occasion when a family member was there, they were late with his medicine. Sometimes we had to request it after the time had passed. We purchased mattress pads in case of him, soiling his bed, and they never used them. They promised he would be taken out of his room, plenty and given activities to keep him busy. This happened rarely if ever. He was often sitting in his room with the TV blaring, wearing soiled undergarments. While he was in the hospital, we went to go retrieve his things, and the room had not been cleaned or touched. Dirty bedding was left on the floor and the room was a mess with the garbage can full. I almost forgot to mention that they lost most of his wardrobe in the laundry! Instead of someone running and getting him some pants from target or somewhere, they told us we needed to do it and then bring them by. I understand it was up to us to replace the entire Wardrobe and they would reimburse us, but that is ridiculous. The only thing I can say is that the place looks clean and is fancy like a four star hotel. The food is decent. I would not send a loved one here. Be prepared to pay River Oaks prices.. also be prepared for big promises with very few being kept. They are all about the sales pitch.

From the owner: MorningStar at River Oaks offers premier senior living in Houston with independent, assisted…read moreliving, and memory care under one roof. Residents enjoy resort-style living with high-end apartments, 24/7 care managers, licensed nurses, and specialized dementia care through our Lavender Sky philosophy. Our Type B license ensures overnight emergency assistance, and SafelyYou AI technology helps prevent falls. Amenities include all-day dining, salon, massage room, fitness center, sky terrace, courtyards, and transportation. Located minutes from Memorial Park, we provide comfort, wellness, and a vibrant community.

if you notice, all of the reviews are old. This place has changed, poorly maintained, barely…read moreadequate dining options.

My mother in law has been there 5 yrs. she's been very happy. Good food. Lots of activities…read more Last fall she was out of the apartment per a hospital stay after a bad fall. The staff at Brookdale updated the apartment paint and flooring with a few days notice that she'd be returning. The support could not have been better. Plus Quick and detailed responses to our queries for supplemental care.

The only reason I gave them five stars is because I couldn't give them six!…read more The representatives, chaplain, Doctors, nurse practitioners, nurses, CNA's were all very professional, caring, open and very easy to work with. Always taking my concerns seriously and coaching us through the stages of my wife's hard fought battle with end stage dementia all the way to the end. It was hard to do the heavy lifting in being a care giver for my girl, but they were with me every step of the way. I couldn't have done it without them! Special thanks to Rosaline, Monique, and Medina who cared for my wife like she was one of their own! These people are angels among us and should be praised for the hard, gut wrenching work that they do every day to help our loved ones transition to their rest in heaven! THANK YOU VITAS!!

The journey of passing is never a pleasant experience, but VITAS has made this experience peaceful…read moreand very caring. The staff and facilities deserve 10 stars. Our loved one is at peace and the care they give was warm and sincere to the end. Thank you VITAS for your passionate service.

HeartKeepers provided skilled, compassionate, and personal in-home care throughout the final years…read moreof my grandmother's life. I would recommend their services without reservation.

Heartkeepers took phenomenal care of my mother for the last years of her life. They became extended…read morefamily to us. They were always very professional when dealing with her physical and medical care, but also thoughtful, engaged and committed to her emotional wellbeing. She was safe, happy and content in their hands. We never received a call asking us to solve a problem or issue that arose. Instead we would receive a call describing the problem and what had already been done to resolve it. Their care for our mother was remarkable.

This place does not respond when patients use their call button. I have visited a relative several…read moretimes and patient call buttons going off patient hollering for help and no one responding for at least 40 minutes. The greeters at the front desk on 2/15/25 at 1:50 pm did not even speak and when I spoke the lady still did not speak . Totally unacceptable.

I don't know why this place gets such low reviews. Compared to others I've seen, it's DEFINITELY a…read morecut above. ALL the staff I've come in contact with while staying with my mom are friendly and helpful. Food - Your loved one can order from the menus, there are snacks placed out which at night, I find particularly helpful for my mom. . Fruit is always available in any of the cafeterias which are on every floor or take out/delivery is available. They also have spa type fruit water and tea available 24/7. *I mean, they don't have to put orange slices in the water dispenser or lemon in the tea...but they do, little things make a difference.* There's also plain still water and ice is available 24/. I saw a review saying the food isn't that great, I totally disagree with that; so far everything my mom has had has been really tasty. Amenities: There is free valet, a nice pool area, lots of scheduled activities, lots of vignettes for visiting, reading, etc. They even have happy hour. . There's a nail salon, hair salon and they do "field trips". They have tech time where I assume they help residents with their devices, different types of religious service (Jewish, Christian, for ex.) There is karaoke, bingo, afternoon snacks with lively upbeat music. Staff also engages and anticipates needs of residents in the times. Security - Everyone signs in and out on a kiosk at a staff manned desk to receive a printed sticker badge. Every single time, so far without exception. The first time you have to provide your ID and take a pic. Living arrangements: Assisted, Rehab and fully independent. I have yet to see a disgruntled resident, though there probably are some, the vibe is happy, helpful, upbeat. I've not seen/heard a single staff speak less than kind and caring to any resident. Physical/occupational therapy, certified nurses/doctors are also on staff/available. You can have your own personal sitter to be with your loved one. It's in the heart of the Galleria area, a block/two from Nordstrom and Dillards. So, everything is literally at your fingertips. Concerns: one so far. They don't really seem to have enough staff for moving low motility weaker patients say from bed to wheelchair or bedside potty. So, if you're not able to assist for some reason, that might be an issue for you. I am so glad we decided upon Brookdale. I've seen many others with other family members, this one is a blessing.