I'm sure the care at Wiley is stellar, but my family has had a horrendously unprofessional…read moreexperience with admissions and social services. We were told for two days that my Father had a bed for sub-acute rehab. We were even given a room number. The holdup to transferring him was supposedly insurance authorization. I spoke with the insurance company at least six times and they assured me that they had not received an authorization request from Wiley nor had Wiley contacted his current facility. At the end of the second day we were told by admissions that they will not have a bed for my Father and they could not tell us why. The head of admissions told us that they were just 'the messenger'. I've yet to hear an explanation or an apology for keeping us hanging for 2 days when we could have been working to have my Father placed elsewhere or moved to a private room at his current facility, which are now all filled.

This a a great community. I moved my mom from Delaware after her husband passed away. They are…read morecaring and attentive to their residents. My mom still lives in independent living. But the times that she needed their services they were right there for her. She was recently transported to the hospital, a nurse from Wiley's took the time to call me and advised me she was admitted. Even tho I had just gotten off the phone with my mom this meant a great deal to me. My husband has COVID so I was unable to be with my mom. I am beyond impressed with Wiley's and how they treat their residents and their family members. Thank you Wileys.

to move out at the end of last year because the prices were staggering, and it went through my…read moresavings so quickly. It sounded good that I was going to get the different things. They said they offered and the dinner meal, which ended up being subpar, child sized portions of the main entrée, some your choices were a sandwich or another kind of sandwich the only meal I enjoyed was Sunday brunch with their great omelette station. was the only meal of Sunday. And bingo and other activities like cornhole, Or horse racing were fun, but No one really participated in the other things offered There's a beautiful pool table in there that nobody ever uses. So I am now in a bigger apartment with rent half of what I paid there. It is twice as big and even though I pay my own electric now I am saving so much money that I wish I had decided that three years ago before the Fountains drained my bank account!

Once you move here, you are completely on your own. After 8pm on weekdays,there is no one answering…read morephone. Today Saturday, you get answering machine.this is about all I care to say. Try it yourself if you're looking for a bargain monthly rate.

I visited my friend's mom with her…read more I was impressed both when I drove up and when I entered. Beautiful chandelier, artwork, and decor. The individual rooms are nice, spacious and clean. However, the care is subpar in some aspects. Poor "J" hasn't had a phone in days and my friend is getting the run around in regards to it. . . Not acceptable!!! Hopefully once she's settled in more, things will be improve!

Outstanding Memory Care - Compassionate, Beautiful, and Truly Exceptional…read more From our very first conversation, Rachel Rivera, Director of Community Relations, demonstrated a level of professionalism, compassion, and dedication that truly set the tone for our experience at Brandywine Senior Living. Navigating the transition into memory care is never easy, but Rachel made it feel less overwhelming and more like a step toward comfort, care, and community. After that first visit It felt like Rachel was a sister. Her empathy, kindness, and compassion eased the grip that had taken hold of our hearts. Rachel's deep knowledge of the facility, patience in answering every question, and sincere concern for our loved one's well-being, gave us a sense of trust and peace that we didn't expect to find so easily. Rachel took the time to understand our unique situation and guided us through this difficult and emotional time, with clarity and warmth. Rachel's combination of heartfelt empathy and expert understanding made us feel completely supported and reassured." It's rare to find someone who is not only highly skilled at what they do but also leads with heart. We could not be more impressed or grateful for the incredible environment provided by the memory care unit at Brandywine Senior Living. From the moment you step inside, the attention to detail is immediately apparent--the space is not only immaculately maintained but thoughtfully designed to be both comforting and dignified for residents. It feels less like a facility and more like a peaceful, welcoming home. What truly set Brandywine apart, though, is the staff. Every single team member we've interacted with has been warm, empathetic, and fully engaged. You can tell they're not just doing a job--they genuinely care. The way they speak to and interact with residents shows deep respect, patience, and kindness. Whether it's a gentle smile, a calming word, or simply taking the time to listen, the compassion here is unmistakable. One of the highlights during our tour was the live music event that takes place every Saturday. It's more than just entertainment--it's a vibrant, joyful experience that brings everyone together. The energy in the room was incredible. Residents light up with recognition and delight, and the staff are right there in the mix, encouraging, dancing, and singing along. Watching my mom sing and dance with such happiness and freedom was a moment I'll not soon forget. It was a moment of pure connection and joy--not only for her but for everyone there. The atmosphere was warm, inclusive, and full of life. The activities director approached my mom, hugged her and told her how much she enjoyed my mom's singing (mom was a singer). My mom's face lit up, and that moment of pure happiness on her face, let me know we were home. We were also impressed by how well the staff knows each resident--not just their medical needs, but their personalities, routines, and histories. This personal connection makes all the difference in memory care, and it's clear the team takes pride in creating meaningful moments every day. There's a quiet beauty in how everything is run--from the layout and decor that feel safe and uplifting, to the daily activities that are not only engaging but tailored to each resident's abilities and interests. There is a real sense of joy and community here. Knowing our loved one is surrounded by this level of care, empathy, and thoughtfulness brings us immense peace of mind. We are truly thankful to have found such a remarkable place. If you are looking for memory care that combines clinical excellence with heartfelt compassion and an environment that feels like home, Brandywine is second to none.

Our family member experienced a pedestrian accident trauma in 2025, requiring extensive…read moreconvalescing care and physical therapy. After two disastrous stays at other deceptively rated PT facilities in Moorestown (Cambridge) and Voorhees (Autumn Lake), I can't praise the Medford Leas Physical Rehab facility enough. We experienced a clean, friendly, unpretentious environment, a very high quality of care, highly skilled English- speaking staff, a generous hotel grade menu, and a "go the extra mile" attention to individual patient needs. Medford Leas Physical Rehab not only gave our family member the encouragement one needs when they are down, but they restored our family's faith in humanity after experiencing two prior facilities that can only be described as "holding facilities for the unwell." Kudos and thank you Medford Leas. One final, unfortunate word, care like this is obviously more costly than those understaffed Medicaid warehouses that now represent the majority of residential PT/convalescing facilities. Your private insurance carrier may balk at the rates and your co-pay may be prohibitive if they consider Medford Leas "out of network."

This place thinks they can accurately determine which level of care a resident needs without doing…read moreany screening or meeting the person. I called to set up a tour for my parents, and upon hearing that my mother has a memory diagnosis, they immediately told me she would have to move into assisted living -- independent living was not an option, in their view. This despite that fact that my mother is still early in her diagnosis and functioning independently, and a higher level of care than she actually needs would definitely compromise her health rather than improve it. When I said I thought there must have been some miscommunication, I was told no, that's just how their "qualification process" works. That's actually the *absence* of a process. If they think they know what a resident needs without actually taking the individual into account, I hate to think how else they may discount residents' individuality there. All other CCRCs we toured (4 of them) were in agreement that my parents are both a fit for independent living. I feel like we dodged a bullet by not getting any further with Medford Leas. Especially if you have a loved one with a memory diagnosis, make sure you find a place that wants to ask you questions or meet your loved one *before* determining their level of need.

I highly recommend Brandywine Living at Moorestown Estates as the facility, management and staff…read moreare great at their job and are warm, loving and attentive to their residents. My husband and I moved my mom (Mercedes) into Brandywine in August of 2019 and everyone at Brandywine made mom feel so at home. She was very happy living at Brandywine and she built a lot of great relationships. But more importantly, several months after mom's move into the she was diagnosed with terminal cancer. Mom was placed in their hospice program which was exceptional. The nurses, aides and management were so attentive and cared for her in such a loving way. I will forever be grateful for the amazing care mom received at Brandywine from everyone. Linda Goldberg

Our 94 year old mother has lived at Brandywine for a year. She was reluctant at first, and just…read morewanted to stay in her room. She is in a wheelchair, so mobility, and assistance is key for her daily routines. Within a short time, the staff at Brandywine have become her family. Every department makes resident life their priority. When covid started in the spring, the staff quickly introduced new protocols, and have done a remarkable job keeping everyone safe, and healthy. We receive weekly status updates on staff and residents, and more if necessary. Although the pandemic has created anxiety and concern, our family is grateful everyday she lives there. We cannot imagine her living anywhere else. Now, our mother plays bingo, poker, attends happy hour, and is involved in most activities. All done with small groups, scheduled, distanced, with masks. Our mother is living the last years of her life happy, healthy, and safe.

I had a to debate with to put five stars or four stars. Five stars is for perfection and I…read morewouldn't give this a perfection. However, I think that needs to be understood that the care here has been above average for the south jersey area.We have had a rough few years in and out of hospitals and rehabs but the care here has exceeded many other facilities . Most employees seem to care. Many are very kind and loving to my family member and their needs. I would like if the rehab floor was more involved with the rest of the building activities but there is a level of socialization that isn't being trapped in your room 24/7 unless you choose to be.A bit of renovation and putting a sound proof divider between the sides of the shared rehab rooms would be an improvement. The facility feels a bit dated but it is kept clean. When it comes right down to it, I've had a loved ones in places that looked much better, but were much worse when I came to Care and that is the most important factor with a loved one Rehab.

I applied to work at this facility and it was the worst hiring process Ive ever had. The hr consist…read moreof one incompetent, rude lady who wasted my time. I met two other people who have had almost identical stories when trying to get a job at this place that's when I realized I wasn't the problem. 0 stars and nothing but bad things to say the entire process was unprofessional. Actually was a good thing I didn't get the job.

Rashonda Ambrose at OSA is amazing! I read the Google reviews before I contacted her, as I had had…read morenot such a great experience with another agency. I completely agree with all the good things that were written in the reviews about her. She went above and beyond in helping us, even going on Independent Living and Assisted Living tours with us and asking questions that we would never have known to ask. She is so down to earth, genuine, easy to relate to and communicate with, so knowledgeable, helpful, kind and gracious! We could not have asked for better support during what can be a complicated and intimidating process.

Wonderful staff, engaged department heads, clean and over all fun! Perfect for Twp !read more

They're lucky I'm giving them just one star. If I had it my way I wouldn't give them any stars at…read moreall. I was there for a job interview and Julianne and her staff were very rude when I was speaking of my old DON and how she passed away so the one nurse that was talking to me. She had the same name and the other nurse kept saying don't walk over the threshold or you're gonna die and they start laughing. I don't think that's funny. I think their staff is very unprofessional. They didn't have everything all together either as I was there! Very unprofessional! They also don't have enough staff.