2022 Update: I went by to pick out the fabric for our 20 year old Natuzzi couch and loveseat. The fabric was twice as expensive as two other long time upholstery shops in Austin. As a result, their quote was significantly more than others well-known shops. Note: Mr. Briley has since retired and it is under new management. All that said, they still do great work. read more

They did an excellent job on some down cushions that I needed re-filled. The person I spoke with on the phone was friendly and very responsive. However, when I dropped my cushions off, as I was instructed to do, the woman who finally came out of the locked offices (covid) was unfriendly, and made me feel quite unwelcome. When I checked my e-mail, apparently, their system auto-generates invoices that read "past due", even if you haven't been advised that your items are ready. In my case, the invoice was wrong, and was trying to charge me for items I didn't receive, and had to be adjusted before payment, all the while continuing to dun me as though I was refusing to pay a bill. They did a very nice job, and it's unfortunate that they don't offer anything resembling a smile as part of their service. It's my guess that there are plenty of places where I can find adequate service. read more

Briley's was recommended to me by a friend. I had been wanting to get kitchen chairs recovered for some time but was unsure who would do the best work at the best price. They were just amazing. Very helpful. So prompt. Not one issue. I chose fabric from their large selection. I would definitely recommend them for any upholstery work. AND - they are just lovely folks. Barb. B. read more

I could not wait to write a review for Briley's Upholstery Shop. The people are helpful, and the work is exceptional. I took a 100 year old rocker that had been my Grandmother's in for repairs and upholstery. The staff assisted me in finding the right fabric and it was all so easy. I have an amazing and beautiful rocker in my home right now. The work was done on time and the cost was within exepectations. But my rocker - priceless. Kathy Severa read more

I called upon Briley's to help with some pillows and they did an excellent job. 2 pillows I have needed to have zippers added. The old stuffing had become lumpy & clumpy, so I had opened the seam to empty them out. I realized that sewing them closed would be short-sighted & that they should have zippers. Not being talented with a sewing machine, I brought the empty pillows to Briley's and had long zippers added. They did a nice job - I had a hard time even seeing the new zippers they were so well-concealed. Now I can refill the pillows whenever they need a boost. I also brought them fabric for 2 more pillows of the same size as the original 2. They made me new pillows, complete with zippers and the edge treatment of my choosing, and I could not be more pleased. Since my pillows are non-standard sized rectangles, I opted to stuff them myself, but I could have had Briley's create custom fit pillow inserts for me as well for an extra fee. I prefer to have the firmess be adjustable to my liking so I didn't go for new inserts. Therefore, any lumpiness in the photo is attributable to my stuffing, not to Briley's work product. I was not in any rush and the work took about 10 days. Cost was around $100 for the whole job which I consider very reasonable. Highly recommended! read more

Briley's Upholstery Shop - My dog definitely approves of our new pillows! - Furniture Reupholstery Near Me - Austin, Texas

Attention to detail is poor. This is what you want in this business but the person running the machine is lacking this desire. read more

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Briley's recovered a beloved "vintage" Room & Board sofa that we've had for almost 20 years. Our new puppy chewed a hole in the seat! It took a while from beginning-to-end, but our new couch is gorgeous. We chose a different fabric, but the couch is the same, but better. For us, Briley's made it worth it to recover rather than purchase a whole new couch. read more

It took them a few days to respond to my inquiry through their website, but once they did I had a pretty good experience. I needed a very minor repair and they had me fixed up within a day or two. Price seemed reasonable enough to me but I honestly have no idea what the going rate is for upholstery work is. They are right next to Amy's so that is a plus in my book. read more

3/12/15 Summary: After wasting 3 weeks of my time, I finally find out that Briley's doesn't want my business, and I'm pretty sure they never did. It couldn't be that they're too busy, because I told them I'd be happy to wait until there's an opening in their schedule. I don't think that it could be about money, because I fully expected the repairs to be in the thousands. I really have no idea why they flat out do not want my business. Now that I'll be starting from scratch with a new company, I suppose I'll do what Briley's suggested multiple times; use Spruce or Long instead because they actually want new business. Unless you want to waste your time, I suggest you do the same. If you'd like the details of my interaction with Briley's, keep reading: Forgive me, it's lengthy, but I feel that people should be forewarned. On 8/28/14 Briley's (Rebecca) came out to inspect my sectional sofa & two chairs so that they could create a quote for repairs needed. Briley's created the quote for Build a Sofa (the company that built the furniture & delivered it with multiple defects). For some reason, Build a Sofa decided to contract out the repairs instead of fixing them in-house. On 2/17/15 I was told that Build a Sofa wasn't going to pay to repair the furniture defects. So, since I couldn't leave the furniture as is, I decided to contact Briley's to do the repairs for me. They have a great reputation on Yelp and they'd already inspected the pieces so they seemed like the obvious choice. On 2/18/15 I called Rebecca and asked her if she could send me a quote for the work. I never saw the quote they created for Build a Sofa, so I had no idea what it might cost. Rebecca said "Sure" and asked me to send an email to their estimates department, detailing our conversation. I sent the email right away. A week later, on 2/25/15, I called Briley's for an update, because I hadn't heard from them. The receptionist told me that she was sorry; they were really busy; and she'd inquire about my quote and have someone get back to me. The following week, on 3/6/15, I called back for an update, because I still hadn't been contacted. I was told (by a different receptionist) that she was sorry and that she'd speak to Rebecca about it right away. I was put on hold and when she came back, she told me that "Rebecca says she'll finish the quote and have it to you by the end of the day". An hour or so later, I get a call from the same receptionist. She says that Rebecca suggests that I might want to find a different upholstery company because they're too busy to fit my sofa into the schedule anytime soon and that it would be a few months before they have an opening in their schedule. I told her, "Okay, I understand. Having to wait is totally fine by me. I actually wouldn't be ready to jump right into it anyway, so waiting a few months won't make a difference to me. But I do need a quote for the work now, because I have no idea how much this will cost and I need to be able to plan." She agreed that made sense and that she'd let Rebecca know. The third week, on 3/12/15, I called again because I'd still never heard back from them. I spoke with Diane, and explained the situation, and she said she'd call Rebecca. I reiterated that I understand they won't be able to work on my sofa for several months. And that I just need for them to forward me the quote, that they'd already created, so that I have some idea of how much money to set aside. Diane called me back about 20 minutes later. She said that Rebecca suggested that I use Long or Spruce instead and that Briley's was too busy to get to my furniture anytime soon. I told Diane that I know they're backed up and I'm totally fine with waiting; that it's really no problem. Diane seemed like she didn't know what to say in response. I asked if there was something wrong and she said that she was just relaying the info that Rebecca told her. She seemed very uncomfortable, like there was something she wasn't saying. I thought about it for a minute and asked her, "Let me ask you... if I wait until the schedule opens up, are you still not going to be able to fit me in for some reason?" She paused and said, "I don't know, Rebecca just thinks that you should use Long or Spruce instead". Dumbfounded, I asked her "... Is there something wrong with my business? I'm saying that I have no problem waiting until your schedule is open. I am only asking you to forward an email." (Silence). I tentatively asked, "... Do you not want my business?" She seemed like she didn't know how to respond and she just said "I'm just telling you what Rebecca said". After another weird silence, I quietly said, "Okay... thanks..." and we hung up. It's got to be the weirdest experience I've ever had with a company. I felt like I was actually begging for Briley's to take my money, and they didn't want it. read more

Fast and seamless (ha ha) craftsmanship. Turnaround time was within a day but it just took them less than two hours. Thank you Briley's

I am very pleased with the upholstery work that Briley's did on my 10 dining room chairs, 2 slip covered club chairs, and single seat cushion. All the pieces look better than they did when they were new. Especially the striped, slipcovered club chairs. Instead of running another piece of noticeable Velcro up the back, they put a zipper in the side seam that is not even noticeable. Amber was very easy to work with (via e-mail/pictures), great young men that picked-up/delivered the pieces, and the price was what they quoted. I would definately use them again and highly recommend their talents. read more

Briley's does excellent work and their prices are very fair. Very easy to work with!

Love this little shop. Have had them re-up several couch pillows over the past couple of years. Very satisfied with the finished product and the fair cost. Thanks read more

No one is perfect at anything, especially in the Decorating word....... Things happen and mistakes will be made at times. It is how those mistakes are handled and made right that I care about. I am impressed with how Briley's does business and will always use them as my go to upholstery work room. They are a great team! They are very detail oriented and I appreciate the way I am treated everytime I visit the shop. read more

Briley's reupholstered 17 exam chairs for us and did it in record time. They gave us exactly what we asked for and worked around our schedule. They were such a pleasure with which to work. I would recommend them highly! read more

If you are looking for a real upholstery shop, this is the place to go. Their work is excellent, the prices reasonable.

I cannot be more pleased and I am one of the pickiest people regarding craftsmanship and the final product. Briley's delivered a beautiful headboard today, it was my design and it was over the top! I am a believer and will be returning with my next project. They told me it would be a 5-6 week wait but it was worth every minute. Thank you Briley's! read more