A corporate office that does not have a number where you reach a person only email. A support staff…read morerequiring additional etiquette, training. There is also a lack of transparency when it comes to pricing. If you are paying out of pocket for a crown they expect before work is done they want payment first. I paid approximately 1500.00 for a crown upon leaving to schedule my next appt they informed me that the f I want a porcelain tooth it would be an, additional 200.00. They will offer you a plan for discount services for an additional 99.00, that discounts only certain procedures. I have requested an itemized bill which I have yet to receive. Steer clear of this company, it seems they pad their bills to make up for a possible lack of reimbursement by commercial carriers. This was an excellent dental service but from Liberty, Monticello, to Middletown, I would suggest you look elsewhere for services. Sad considering they were a great company at one time. Their company should be called Great Disappointment.

So just absolutely terrible. Very very rude. In person, on the phone, and to other clients…read more Astonishingly bad honestly. Like why or how? While waiting in the waiting room I listened to how the women at the desk speak to other clients thinking maybe it's just me. Maybe they just don't like me. But nope. Everyone was equally treated with the exact same overwhelmingly rude behavior. Even hanging up on a caller asking a question. She rolled her eyes and yelled "I can't hear you ma'am." Then hung up and all three employees started laughing. Sick, twisted workers

2 of my 3 boys needed braces to correct dental issues. Both had some big challenges with a tooth…read morenot coming down. Dr Eng-Barrett did a great job in not only fixing the dental issues but also with working with their pediatric dentist and oral surgeon to ensure everything went smoothly. Dr Eng-Barrett and her entire Team are absolutely fabulous with the kids and because of this my boys were never nervous or anxious. It's a busy office but you never feel rushed and you know that they truly care about your child. I would highly recommend her to anyone need Orthodontic work done. You won't be disappointed!

Dr Eng-Barrett has the sweetest demeanor and the kids love her. Her office is very clean and modern…read moreand always festively decorated for the seasons. She is thorough but efficient. I highly recommend her. Great techs too.

I must say that I typically do not write reviews whether good or bad. I had visited a few…read moredifferent orthodontic offices for consultations regarding my daughters braces. I would highly recommend this particular office. I was very comfortable with the entire office from the secretaries to the doctor. More importantly my daughter felt comfortable with them. If your child needs braces I would definitely check this office out.

This is great and I'm getting invisiline great job here I love it! The orthodontist is soooo niceread more

Office is extremely professional, clean, and punctual. All of the staff are friendly and helpful. I…read morefelt that all of my questions were taken seriously and answered thoroughly and that I was truly taken care of. I would recommend Dr. Cohen to anyone without any hesitation.

As a very mature adult I decided to investigate Invisalign. After…read moremy first visit at Efros I decided to go forward. A year later I am done and thrilled. The quality of the staff, friendliness, appts always on time, cleanliness of the facility, I could go on and on! Dr. Efros and his team are top notch! Highly recommend! Laurel Sweeney

Efros.. el mejor dentista de Kingston y el personal siempre muy amable, muy económico, si tu estas…read morebuscando un buen dentista EFROS es el indicado para tus frenos.. la forma de pago se acopla a tu economí... gracias ustedes son los mejor!

This place is awesome awesome awesome! Its state of the art and super cool to be in. There are a…read moreton of iPads to consume yourself in games until your time comes to get work done. My son got braces here - The entire staff was super duper friendly and always - you guessed it - smiling! Kids will have no fear here! The staff explain everything in detail and are gentle inside the mouth (according to my son!). There are no isolated rooms - Kids are all in one big room under light and relaxed with some Dr. B sunglasses which they get to keep! I didnt see a nervous or unhappy person in the whole building. I have 2 other children whom I definitely plan without a doubt to take here... And to top it all off - They my son a cool picture in the mail about a week after he got his braces! This place really goes above and beyond!

This is an amazing place! I've been with them for over one year and I am so happy with my results…read more They were great kind and very professional. You always get to chose your colors and they are very financially flexible. It has a great family atmosphere and they take your care and needs to the next level.

I'm still finding that years after my treatment it was a huge waste of money. My one tooth has…read morebegun to shift back to the position that prompted me to attempt correction. The permanent retainer hurts my tongue and there suggestion of wearing my "night guard" during the day is ridiculous. As well, a new tooth has begun to shift back to its original place as the night guard does nothing to protect it. A third tooth has now shifted and is causing a dental issue that needs to be addressed. Pachter took a good chunk of money from me, promised results when the results weren't delivered pushed it on me for not doing things correctly and then on the program not being able to predict patterns and having to be adjusted to just not helping at all because I signed that I accepted treatment was over. Be very aware of stubborn teeth, future results and discrepancies in the treatment plan and do not be guilted into having them recreate trays or replace attachments that they prematurely take off. Had Pachter not attempted to avoid losing money because the computer didn't predict the way my teeth would move, perhaps my smile would not be reverted back to the place it was when I first saw them. Had they took the time to re-assess as well as not cared what it would cost them to fix the issue after I paid for their service, I may have turned out like the other success stories. Be aware as your teeth can place you into the same position I am in. For your sake I hope not, but if you are considering using them - find a different practitioner as they are not about the end result and success of all patients.

I called to try to make an appointment for my daughter who is on the spectrum. someone named Rose…read moreanswered the phone only to hang up on me. I then called back 6 times only to be sent to the automated system each time. one of my children has already been seen and was gonna start treatment in 6 months. when I finally goT ROSE back on the phone she was extremely rude like she didn't just hang up on me. front desk is your first line and braces ARE NOT cheap. People are paying for a service. Lucky for me I didn't start treatment yet. This office should do better when it comes to answering the phone. Just awful.