I recently purchased a Sprinter conversion camper van through NFI Empire on a long-distance…read moreconsignment sale, and the experience was fantastic from start to finish. The team was extremely helpful throughout the entire process--they coordinated transportation and had the RV delivered from western PA to NJ in perfect time for an event we were planning to attend. Even after the sale was complete, they continued to go above and beyond. As they located additional keys and documentation, they promptly forwarded everything to us without hesitation. It's clear they truly care about their customers. I would definitely recommend NFI to anyone looking for a trustworthy and professional dealership, and I'd happily work with them again if the opportunity arises!

I am not a hater - not a troll - and spread plenty of love when deserved. But if you intentionally…read morescrew me over - I'll get around to recovering my 400 dollars one way or the other. Which leads you into this tale about NFI Empire. In 2024 I was selling my 1996 F150. - Under 75,000 miles Under 10K for a pretty - truck that I loved but never really trusted. Ryan from NFI Empire called me expressing interest in my truck. We discussed my price point - he felt it was in the ballpark of fair AS-IS - depending if serial numbers, VIN, and mileage all checked out...and there were no unobvious concerns. He offered his services in helping to sell my truck and I declined his offer. A few weeks later Ryan called back and convinced me to drive the truck out to North East for them to take a look at and see if they were interested in selling it on consignment. They gave me the impression they were going to give the truck a fine point inspection and cleaning...and then talk about a consignment. I needed to place a 400 dollar deposit. I agreed. A few weeks later they called me back and said- dude love the truck- as is you are right ou could probably get 8-10 for it as is...but we don't want it that way. We want to put a lift on it and restore it back to better than it was when it came off the line... We want to put like 15 K into it to try and get a ton of money for it. I did math and was like well fine- buy it from me for 8 do all that shit you want to do- and make all the money y'all want. Naw- they want me to have them fix it up on my dime; list it there....and then we are both in the making it rain business. I expressed my dissatisfaction with the waste of my time... Asked for my 400 dollar deposit back - and was told no. So I got my truck back- not cleaned up in the least... Not treated all that well.... And sitting in their office for a few hours waiting on them to play games - I got to sit an listen to how - not so above board these gents are. Unfortunately for them - I counsel quite a few kids with a bunch of money and independence - Guess where I steer them away from...just like I am steering you away from. Definitely do not list your vehicle with these guys. They will use you, waste your time, and rip you off for a few bucks. Their vehicles look incredible and they may be...but there are hundreds of places to buy cars. You should probably do that somewhere where you aren't worried about getting taken advantage of? Hope that was with the 400 bones NFI Empire. BTW got 7,700 for the truck - got it to a 17 year old who is loving it...and it has been in now more than a few senior pictures on the interweb. That feels way way way better than NFI to me. Cheers

We were traveling on a road trip across country when we hit a deer we came into Gerber collision…read moreand Jim helped us determine if our car was safe to continue traveling home to have the repairs done at our local repair shop. He was so gracious to take time to check out our car and make sure it was safe and we could continue onto our next destination. Thank you so much, Jim.

The staff here is very friendly and accommodating. I went there because my daughter had a positive…read moreexperience first. They take care of getting you your rental and it's usually there when you drop your car off. The side of my car that they fixed looks brand new. I couldn't be more pleased.

Family member took a car in for a normal transmission oil service. The vehicle was fine prior and…read morethen after the transmission failed within 150-200 miles. A 2016 model Nissan, but was entirely fine prior. At least the so called mechanics there would recognize a problem or known issue and recommend not to do the oil exchange or check out the transmission prior to. Unprofessionally unprofessional by any standard of mechanic. Go to a back yard guy.

Just upgraded our Nissan Pathfiner Platnium to a newer one...we love it! Alex was fantastic to work…read morewith. He was patient and thorough willing to take time to ensure that we found the perfect vehicle for us. Do yourself a favor and head to Interstate Nissan in Erie and ask for ALEX! Bonnie and Tom

I was on vacation with my husband and our 2023 Tahoe broke down. Despite no openings for several…read moredays, they worked us into their schedule. Part was back ordered so they gave us a few loaner. More importantly they coordinated with GM to get us a long term rental back home as part wasn't available. This dealership coordinated with GM to get our vehicle back to us (11 hours away). They also followed up to make sure we got our truck back. You don't see this type of customer service anymore. Highly recommend this dealership

Awesome customer service, Tim was great! I was in a pinch and needed a battery. They got me in and…read moreback on the road in no time!

Very disappointed in management and the estimating agents was given the runaround for weeks on a…read moresimple estimate that could have been resolved in few days. Would never recommend this shiesty company to anybody. It seems like they want to pick and choose what vehicles to work on. I have a rust free truck that they would not even do an estimate on. Stay away!

Attempted Insurance Fraud on august 28 2018 i had the…read moremisfortune of encountering a bonnell's chevy pick up truck driven by employee edward taylor. he brainlessly ran through a stop sign and into the front end of my jeep wrangler. upon pulling over he immediately became hostile and claimed i "rear ended" him. this is the same story he later falsely told our insurance companies. fortunately for me, due to the type of damage (it was not to the "rear" of the truck), it was evident to the insurance companies that i did not rear end him. he was subsequently found 100% at fault for the accident. later my insurance agent relayed to me that shop manager Jodi was quick to verbally harass her over the phone after he found out their insurance would be accepting fault. these employees were not only profoundly unprofessional in their demeanors, they were blatant liars. i hope to never again have the misfortune of interacting with bonnells or any of their incompetent, dishonest employees

The service was quick. The markup price for parts was a bit disheartening and outrageous. I was…read morecharged $697.84 dollars for 2 front-mount struts ($348.92 per strut) The labor isn't included in this price. Make sure you buy your parts yourself and then get them installed. Or you will pay double the price. In total I paid $1105.41 to purchase 2 struts and get them installed. And an alignment he said I needed. I have a mid-size car.

My mother and grandmother used to take their cars to him and when I got my license 30-ish years…read moreago, I took my car there too. Mark has been honest and amazing every time. He explains everything to me in a language I could understand and I never feel like he's taken advantage of my lack of knowledge about vehicles. He was understanding when I was a 'kid' and struggled to pay for necessary repairs and told me when he thought it was time to trade in the vehicle. He's watched my grow up while my mother was a customer and I won't take my car anywhere else.

Because of their excellent customer service, fair pricing and having a high degree of integrity -…read morestrongly recommend Enormis for auto electrical needs. Needed to replace single electronic door key. Compared to dealership quotation - Enormis took half the time and was 5X less expensive, saving me hundreds of dollars. Earlier in the year I was under the impression that only a dealership can repair a failed horn for PA inspection. This organization can do the work. I paid way too much for that dealership repair. Tony, thanks for the outstanding service!! Bill Pentz

Brought my vehicle in at 8 am without an appointment. They handled my problem satisfactorily and…read morewas done by 430 pm.

Had my car towed there on a Sunday, by mid morning Monday it was repaired and for much less than I…read moreexpected. Great service and great communication.

Very reasonable prices and they are extremely quick. We take our cars there to get inspected and…read morethey are done within a few hours. We took a totaled car there and they worked with insurance company quickly to get it resolved. Very trustworthy and won't rip you off. Highly recommend.