The staff is exceptional but the dentist is extremely rude and condescending. I have been dealing…read morewith a bad tooth for three days and now my lips are numb which everything Ive read indicates a dental emergency. He had the gall to say that was from the antibiotic. Im a 35 year RN and something is very off with this guy. I decided to walk out of his chair when he said "Ill do a root canal but I dont know if its the right tooth" ummm what???? He also said that taking 800mg of advil was too much instead of recognizing that meant I was in significant pain ( along with 1gm of tylenol and 20mg of oxycodone) he was more concerned that my liver would go bad.( that is not gonna happen from a couple doses of advil buddy) He acted like I WANTED a root canal. Biggest jerk Ive ever met. His staff was nice IDK HOW they work with him! Ewe.

Every "quote" you are given is purely to entice you to booking services. When you are up out of the…read morechair the bill is 20-30% higher. More service? Get a quote for that too just to then have it completely change not only when you walk in the door for your next appt but after the work is done again. Just give people an accurate quote the first time

The entire team at Sedation and Implant dentistry was great... from our initial consultation to the…read more2 separate days of procedures, the entire team was kind, understanding, patient and totally focused on our daughters comfort and well-being. We highly recommend them!

I wanted a natural dentist. Dr. Karl Anderson removed 2 root canal teeth and scraped the bone after…read moreextraction. This scraping caused me to need a bone graft in order to have implants put in! I have consulted 2 other dentists since, I and was kindly asked to never go back to Dr. Karl Anderson, he caused me to need more surgical work than I would have needed! He also was VERY chauvinistic toward me during my consultation, I should have listened to this "red flag", but he had all the required education I was looking for. I would NOT recommend HIM at all, I am writing this review to hopefully save someone else the pain & suffering he caused me. Several months after my procedure I found out my insurance company paid them. I called the office, it seems they received insurance payment & had no intention of reimbursing me. (I paid up front for the service!) There are a lot of bad reviews on Dr. Karl Anderson BEWARE!!!

Not a fan of Dr. Carlson. She was not very helpful when I came in for a problem I was having with…read morethe corners of my mouth. She acted like she didn't have time for me, even though I had an appointment. There have been a couple of very unfriendly people at the front desk who act like they hate life and their jobs. Also, we have tranferred to another dentist after several years with this office, due to them telling us we could not make any more appointments because I had to reschedule a few due to school obligations, even though we gave notice. It's our fault we had to cancel, but their hours are limited and not very compatible with school or work hours.

I filled out a form online for a (long overdue) appointment at Stillwater Family Dental as a first…read moretime client. A very friendly receptionist called me the next morning and I was given an appointment the following day. Their schedule is very flexible and I am grateful they were able to see me so quickly. I went in for a routine exam/cleaning and found I had two cavities. They were able to get them filled in that appointment and took scans for retainers so my teeth don't shift (sorry, mom, the dog ate mine from grade school). All in the same appointment! Every staff member I interacted with was warm and pleasant. Special shout out to Paige for her exceptional care and consideration. She was sure to explain everything that was happening or going to happen throughout the entire appointment. Truly a top notch dental assistant! Dr. Christoper Coulter was wonderful as well and made sure I was comfortable throughout the whole process and took special measures to ensure maximum comfort and satisfaction during a dreaded process. Monika was the dental hygienist that cleaned my teeth and she also took special measures to ensure I understood what she was looking for and how the process was going to work. Overall, no one really enjoys going to the dentist, but this place is top notch. By far the best dental clinic I have ever been to. They have set a very high bar for standard of care from the receptionists to the doctors everyone was outstanding. 10/10!

Great hygienist and dentist . Front office always helpful and friendly. Relatively easy to get seen…read moreimmediately if needed.

I just finished my 6 month cleaning with Dental Hygienist Kim and had another all around great…read moreexperience at St Paul Family Dentistry. Kim is quick, efficient, gentle, and thorough. She gives great feedback about what's going well in your mouth and what things you could do differently to improve other aspects of your oral health. Got in at 7am and was out the door by 8am. I love their flexible scheduling. I appreciate that this dental office does not push with upselling or offering unnecessary procedures. I have 1 tooth with mineralization on it from childhood and both dentists I've seen at this clinic have asked if it bothers me, and when I say no they totally back off and respect my decision to keep my weird tooth the way that it is. I have referred several people here. If you forget your chapstick and your lips get dry from stretching them open for so long, they'll offer you one of their custom chapsticks. Vanilla mint all the way.

Clean, modern office, smart dentists, excellent staff. Able to get an appt without waiting 3 months…read morelike others. Recommend.

I scheduled what I expected to be a routine dental cleaning, but the experience ended up being…read moreconfusing and frustrating. I spent about an hour at the appointment and ultimately left without receiving any cleaning at all. After the initial exam, I was told I would need a deep cleaning instead of a standard cleaning, and that I needed to schedule a different day. When I asked if I could just proceed with a basic cleaning as I had waited a few weeks for this appointment, I was told they could do one if I "signed a waiver", after agreeing to this she changed her mind and said she "ethically" couldn't do a basic cleaning on me. To give more context, I am in early stages of perio as most people are when they age. I have no bone loss, and the majority of my "pockets" are in the 2s and 3s with some molars in the 4s and 5s. I am not categorized as someone that desperately needs dental work by far. I've had four cavities my entire life, and was told I had none at this appointment as well. I can't help but think this was somehow a money grab. The staff member was polite and professional throughout, but to be told that without agreeing to a much more expensive treatment, I wouldn't receive any cleaning at all was so strange. I wound up later being quoted about $1500 for the cleaning she said I needed. I understand wanting to provide appropriate care, but I would have appreciated clearer communication ahead of time and more flexibility in options as not everyone has dental insurance or $1500 laying around for basic dental care. I also want to mention that I was surprised to learn this clinic is part of a larger corporate group. It presents itself like a local, standalone practice, so I didn't realize the connection until the day before my appointment when they called to say I had been to one of their other locations previously and therefore didn't qualify for the new patient pricing. That part was fine, but it felt misleading since the other clinic has a completely different name and is in another city. I had no idea the two were connected--especially since I hadn't had a great experience at that prior location--so that added to the overall frustration.

To give this Dentistry by Design a 1-star rating is very generous on my part. This is a horrible…read morevendor on so many levels. I obtained a treatment plan and the cost of this plan from my dentist in Florida. Since there was extensive work required the amount of this plan was very high. Before, I committed to starting this treatment, I was going to obtain two more estimates and obtain additional treatment plans. Dr. Rizvi is a dentist in my insurance network. Although I had been to this facility in the past, I was not overly impressed with it. However, in reviewing Dr. Rizvi credentials on the website, I was impressed with him. I was led to believe from his website that he could do the extractions and do the implants. I emailed Dr. Rizvi from Florida and told him I wanted another opinion and could he give me an opinion and a treatment plan. Dr. Rizvi agreed to meet with me and said this visit would be of no charge. Not only did he charge me for this visit he did not give me a treatment plan and an opinion. His solution was to make referrals to an oral surgeon for extractions and a periodontist for implants. I declined his referrals as my current periodontist would do the extractions and implants. I went in for a cleaning at Dentistry by Design. The hygienist was planning to do x-rays which I declined, and I explained to her that my periodontist had done x-rays and in the past week and that I had paid $596 for this work. I had given Dr. Rizvi a flash drive of these x-rays. She appeared to be miffed at my refusal for x-rays and asked the dentist if she should proceed with the cleaning without x-rays. She did proceed with an abbreviated cleaning as it only took 15 minutes, and cleaning usually takes about 45 minutes to an hour. I emailed Dr. Rizvi and requested that he not invoice my insurance. I explained to him that since the hygienist had done such a shotty job, I was going to have to have them recleaned. Dr. Rizvi did not call me to further discuss this matter, but he did bill my insurance company. Not only did they invoice the insurance company, but the explanation of benefits showed that they showed a tax on the service. I called the business agent and told her I did not think taxing me for this service was legal. She assured me that it was legal. I contacted my insurance company, and I was informed that I should not be taxed. I again called the business agent at Dentistry by Design, and I was told it was a provider free even though on the explanation of benefits it clearly states it is a tax. I again called the insurance company and was told that a provider fee was not legal if it was an in-network provider. The insurance company said they were going to file a complaint against Dentistry by Design. Another concern is with the appliance that was made when my front teeth were extracted. This appliance is poor fitting, and it is causing multiple sores in my mouth. In a recent visit to another dentist, she filed the appliance and so it fits better. A lesser concern is their poor communication with me. They were to call when my appliance was ready, which they never did. I had to call them and when I asked if the appliance was in, they said they needed to check and was told they would call me back, which they never did. I had to call them, and they told me it was ready, but I needed to wait to see if I could pick it up. Once again, I had to make another call about the pick up of the appliance. Another concern was bad information about pricing. I also inquired about the cost of crowns for my implants, and I was told $7,000 per implant. This seemed to be an extraordinary cost as most crowns range from $2,300 to $3000. I again questioned the fee and a different person said she thought the original quote was for a total implant even though when I questioned the first person about the crowns, I made it clear I was only talking about the crowns she gave me this very high quote. It should also be noted that my experience with Dr. Rizvi reveals that he does not do implants. It should also be noted the internet shows Dr. Rizvi as an oral surgeon, and yet he was going to refer me to an oral surgeon for my extracts. Mary Ann

I was in Minneapolis from out of town when I broke my tooth. Dr Rizvi took a same day appointment,…read moreand gave me excellent treatment. He knew exactly what to do to enable me to implant a tooth later. Both he and his staff were friendly and caring, even for a stranger like myself.

Fuck them!! Shitty service they assume everyone is a kill popping looser so they don't give you the…read moremed you need! Ended up in the emergency room! F them

My molar fractured and I had a ponderous hole in my tooth. My niece recommended this office and I…read morewas deeply impressed by the ease of making an appointment on a Sunday and the quality of the care. It was a long procedure and the dentist and his assistance checked in with me multiple times to see how I was doing and helping me to be comfortable. Initially the front office had told me that they would not be able to verify my insurance because it was the weekend (and even suggested that I might come back the next day), but when the crown procedure was diagnosed and recommended they were able to verify the insurance (which covered 50 percent of the cost). Very glad to have landed in this office and might choose to use them for non-emergency dental work as well.

I am a long-time patient of St. Paul Dental Center and highly recommend them. Great staff and…read moredentists and easy to work with. If you live/work in downtown they are a great resource and place to find great care. No one "really" likes going to the dentist - but they are great.

My dentist, Dr. John Burnham, retired and sold his practice to these folks. I have been amazed at…read morethe high level of care I receive there. Just had a crown today, and the amazing technology they used for the temporary made the experience a whole lot more pleasant than I expected. I have been seen by Drs. Sass and Jensen, and they are both first-rate. All the hygienists and assistants are friendly and professional, also. I highly recommend!