After speaking to Darren the store mgr about a small issue, he made me feel like a valued customer…read moreand I am happy to continue shopping here as I have many years! He took time out of his busy day to spend time on the phone with me to resolve the issue.

Great location and small town feel. Love that I can run in quick, grab my goods and be on my way…read more Friendly knowledgeable staff, too.

Fun place with some cool stuff. Very disappointed though that they refused to offer a coupon I had…read morethat was FROM them. Definitely decreases the positivity of the whole experience. The lady didn't offer to ask her manager or anything, just said, I haven't seen that before so I can't use it. They have specialty dog foods which is great for some people. But good grief work on customer service. We did buy a few treats for my pup that were reasonably priced. DO NOT come here thinking you can use a coupon, apparently they can straight up refuse them after they ring you up.

This place is a pet parent's dream! The staff is knowledgeable and extremely helpful! I went in to…read morecheck it out and left far more knowledgeable than when I entered! The store is full of wonderful toys, food and ideas! I will always shop there! My puppy was treated like royalty!

A couple of the workers here are friendlier and more helpful than at your average chain pet store…read more Plus they have a larger selection of animals to choose from than Petsmart. Fish tanks are clean, and they have salt water fish, coral frags and live rock! First time I've seen the latter two at a Petco before. Only negative is on average, pet supplies are priced a bit higher than Petsmart and Walmart, and they run fewer sales on potential pets. I've never had a dog groomed here, so I can't comment on that. But the service we had was excellent and they let customers interact and touch a lot of the animals here, which was very helpful in deciding which pet to take home with us. Just ask and they will get an animal out for you. It is sad we have no locally owned pet stores, especially in a city of this size. And I know Petco and Petsmart were the cause. But in this post-LFS world, this is a pretty decent Petco location. If you do stop in, be sure to say hi to 'Heihei' the feisty Green-cheeked conyure.

This is a dog friendly place. They have quite a variety of food and clothes for dogs. There is a…read morelarge variety of things for cats too. They also have guinea pigs and reptiles and rodents. I love ordering from them online. I've gotten all of my dog furniture from there. However, I feel like their dog food prices are high. I generally buy dog food at local pet food stores for less than they charge.

This is my dog's favorite store - more than Petco. They have a wide selection of dog goodies…read more Everyone on the team is so nice. Shout out to Rachel! This is a go-to spot for a date with your dog baby.

We absolutely adore the staff at the Nichols Hills Hollywood Feed! My girl and I are regulars at…read morethis location and always find what we need. Anything from singular specialty treats to probiotics to large bags of dry kibble! Big toy selection, beds, leashes and collars. Highly recommend this local pet store for dog and pet owners!

The older woman that's almost always on the registers is rude and has very poor customer service…read moreskills. Rude to kids and dogs! And i called for help at the cricket area where another associate asked if I needed help I told her yes and she proceeded to stock a shelf and did not help me. wild because I usually only have issues with the cashier, the older lady has been here as long as I've been coming to this store and I come weekly. I'm honestly tired of having to deal with her and her crappy attitude but petcos bugs are always dead. I'm just going to order online through other stores for dog food, cat food, fish supplies and bearded dragon care because waiting for delivery and lost packages seems way better than having to go another week with someone else's awful attitude ruining the day.

I don't know if their service is any good as I never got to experience it. I walked around of the…read moreaquariums for a full 10 minutes and no one came and asked me if I needed help and no one was standing there to ask for help. So I walked around a little and noticed there was only someone at the and at a register other than that there were no employees that I could see. After five more minutes I left.

My mini schnauzer, Murphy, will turn 3 on Saturday and I have always been a loyal Paws Around Town…read morecustomer. Susan goes above and beyond to make sure that your pet is taken care of. Every time I bring Murphy in the store he is welcomed with treats and smiles. Of course- things are pricey, but you get what you pay for. :) I recommend Paws Around Town to all of my friends and will continue to do so.

RUDE! ELITIST ATTITUDE! Here is the story, I'll admit I have shopped here for four years despite…read morenever really feeling comfortable. It just seemed like they were doing me a favor to let me buy something from them and note to self, perhaps I should dress for Neiman Marcus next time . Ok I can take it, I'll be back because where else could I find such unique pet gifts for my friends when they get a new addition to their family. I'll pretend like I'm shopping at Barney's in New York, they really have something to be elitist about. They finally pushed me over the edge when they were mean to my toddler! We will not be back ! I was hoping to avoid going in because they have a sign saying something about no one under 16 is allowed without an adult and something else about keeping human children on a leash, which is real funny until you discover it's not a joke. Even worse, they have two adorable puppies wearing tutus and feathers, jumping around at the windows and trying to escape whenever the glass doors open. I took her hand and went in, sporting my best smile and flashing a credit card suggesting I can pay, really I can. Needless to say, my toddler slipped her hand away and dropped to the floor, playing with the puppy which was now licking her. Now it would seem I should be the miffed one, what with her nasty dog licking my child but what the heck, we have a dog, then the other cute little dog runs over and the three are happy and the child is not touching things. Then I asked the older lady at the register a question as I attempted to pay for my expensive purchase and she glared at me with a kiss my grits expression and walked away. Hmmmm....whats that term for a female dog.......? Yes, that is what she was. As for my dog, he shops at Pet Smart where pets and people are welcome! This Is truly one store I hope will go out of business. PS - You can get trendy pet accessories on the internet.

It's been three years now, but after reading my review over again it's time to update the rest of…read morethe story. It wasn't just my puppy that was sick. And according to my vet they still are seeing the same thing with recent puppies from Petland. You have a warranty when you leave but you must use the "Petland" approved vet only. The warranty we paid for only paid for one visit, the first one, when she was diagnosed with the two parasites (Giardia and Coccidia) after that the warranty was voided. Why? Well, it's a fact, a lot of puppies sadly will eat their own poop. Especially if they are kenneled with other puppies. So she sadly reinfected herself because she would get into it as soon as it came out. I know gross but again this happens with so many puppies. Why was the warranty voided?!? I get that she reinfected herself, but it's Petlands fault that she was sick to begin with. We spent over $3k to buy her from Petland and then over $7k to get her over the parasites and healthy. Multiple vet appointments, tests, subcutaneous fluids due to dehydration, medications, cleaning supplies, and so on. It took over 6 months to get her over everything and healthy. When we realized the Petland vet would no longer cover the costs under her warranty she was immediately moved to our regular vet. Thank God because they changed the entire treatment plan and Saved her life. Get this! When I called and schedule her appointment my vet immediately said, "You're kidding me! This is the 5th puppy this week with the same parasites from that Petland store!" The alarm bells went off. I called the store again and told them my concerns. Their puppies were very contagious and very ill and they were spreading the parasites. Customers and kids visiting puppies were at a huge risk of contracting these parasites. The Petland staff was even at risk. My puppy lost over 2 pounds in the three weeks she was in the Petland store. That's a huge weight loss when she was 7.5 pounds when she arrived. They had notes saying they were treating her for a gastrointestinal illness but didn't tell us when we purchased her. Our vet was concerned she would not make it. She cried and trembled in pain. This is wrong!!! You bet I called animal welfare and reported this. Now I've been told again and again by our vet that they continue to see these same problems with new puppies that come in from this store. I was never contacted by Petland. No one checked on us and the situation. They didn't care when I called. It was like out of sight, out of mind. I was lied to about her registration. They charged me extra saying oh she's double registered with the AKC and ICA. Truth is she was not AKC because her mother was not. Upon further investigation I learned that She came from a puppy mill and they sent her home with us knowing she was very ill. I will continue to advocate for these helpless puppies. I'm thankful today to have a happy, healthy girl but hate that she had such a rough start to life. She didn't deserve that. Again, I feel like I rescued her from that pet store three years ago this past August. Please do your research. A good place to get puppies is with a third party called good dog. They are health tested and come with true guarantees. Of course you can always adopt as well. I wouldn't trade my girl for any other dog but I'm truly sad that I supported this store and the puppy mill she came from.

Despite my better judgment, I bought a dog from Petland. But guess what? It's been nothing but…read moretrouble! This dog has a tongue that sticks out on one side because of her jaw being sideways. She's also lost a lot of hair and sometimes acts crazy. Turns out, this is a hereditary jaw issue. I took her to the vet that Petland requires you to visit because you're not allowed to use your own vet if you want to be covered by their warranty. However, they want to send me to a specialist in Tulsa. And here's the kicker: Petland doesn't pay for anything until I've spent all my money and time getting a diagnosis. I highly recommend not trusting the sales team at Petland again. They're not very trustworthy.