I had already bought laminate flooring from a big box store and was looking for an installer…read more Though Father, Sons, & Daughters Floor Covering only installs their own products, I greatly appreciated the call back letting me know. We're renovating our house and are finding that people in the home improvement industry are swamped and don't always call back, so wanted to write a quick review for those that do. Cheers!

Great customer service and great products pleasure from start to finish very pleased with our…read morepurchase

We've been working with Class for years at our home in Seaford. They've done our kitchen, bathroom,…read morewood floor refinishing, carpeting, painting, moldings, and a number of other projects along the way. What we appreciate most is that they stand behind their work. If anything ever needs attention, they come back and take care of it. Kevin, Robert, Wilson and the whole team have always been easy to work with and have consistently gone above and beyond for us. Very happy with everything they've done and would gladly recommend them to anyone looking for quality remodeling work.

Excellent job installing carpet on three sets of stairs at my home. Everything was installed…read morequickly with a great end result. They also have very fair prices. I would definitely recommend checking them out if you're in the market.

Manny and his partner did a very professional installation of a new floor . They removed the old…read morecarpet and cleaned up afterwards. They removed the furniture and put it back after. I am very happy with my new floor. I highly recomend Floor Responders tel # 347 821-9922.

Floorr responders did a great job it was a very difficult job to change replace rug in a motorhome…read moreManny and his helper were fantastic was not an easy job and they did a great job

This is my first Yelp review, but this business definitely deserves all the exposure I can give! I…read moremoved into my first NYC apartment a few months ago. I started looking at the usual suspects--Bed Bath & Beyond, Home Depot, and IKEA--for area rugs at my new place. I was getting pretty frustrated with their lack of selection and their inability to accommodate the unique dimensions of the rooms. One of my friends recommend Carpets & Us, which is close to where I grew up on Long Island. It may be a small business, but it has the biggest carpet selection I have ever seen! I cannot say enough about the staff; they are phenomenal! They are all extremely knowledgeable and really took the time to listen to my needs. The first carpet they recommended was exactly what I was looking for and even custom cut it to fit my apartment perfectly! They truly seemed invested in making sure I got exactly what I needed within my price range and treated me like family. Oh, I forgot to mention they even do custom flooring! This is now the only place I'll go for my carpeting and flooring needs.

Carol and Nancy were amazing to work with! They helped us make the right choice for our project…read more Prices were reasonable and we are so happy with the result!

Recently got my carpets done by them. They did a quick job and cleaned up well, Steve the manager…read moreis great and very accommodating. Great color selection, material is nice. Only took one star off since I had to change my carpet the day before due to it being an inspection issue, however steve accommodated me as best as possible. Kelly

Immediately came to measure. Quick sales and installation turn around. Clean, quick and efficient…read moreinstallation team was very friendly and professional. Competitive pricing and the ONLY company on Yelp to respond for a small job like mine, but now they are MY carpet team for the future!

We purchased a remnant carpet for our daughter's room 2 years ago. The staff at Empress was…read moreextremely warm, accommodating & knowledgeable. They edged the carpet and delivered it as promised. As for Duke as he was extremely helpful. On Thursday December 28, 2017 around noon, we returned to Empress Carpet Sales to purchase our 2nd rug. Duke not only remembered us as prior customers, he & his staff were once again knowledgeable & friendly. Pros: knowledgeable, friendly staff, great prices, lots of parking Cons: none, really! (Well, I guess they could offer free back massages). This place epitomizes customer service. Overall, our experience with the Empress Carpet Sales was positive. We were in & out within 30 minutes. Empress has a great selection of remnant carpets which can be edged as rugs. We have no complaints about Empress, and will return for all of our carpet needs. If anyone has any questions Empress, leave a comment to my review and we'll get back to you.

Great service, friendly and helpful. I needed certain smaller pieces for my dog to use on my…read moreslippery floors. They were so accommodating and cut every one to size.

So, we walked in to All Carpet in Seaford today, just to get an idea for our stairway carpet...we…read morelooked at a LOT of rolls, and picked one we liked...Chris said he would call us back with a price. In the meantime, we checked the competition in Wantagh...nowhere NEAR the quality... Chris was on our answering machine when we got home...gave us a price and came to install it half an hour later. Chris and his brother did a FANTASTIC job...very professional (they are the owners' sons) and we were amazed at how quickly our old carpet was a memory and our new carpet installed. HIGHLY recommend!

The people in the store drove me out the front door with their rude behavior- literally ripped a…read moresample out of my hands and tells me it's too expensive. You don't want this. They don't tell you the price of the carpet. They just throw figures at you that are astronomical and ridiculous and they lost a customer I would never do business with these people. I've never been driven out of a store by a person's behavior. Do yourself a favor people do not go near the store.

UPDATE II: having had an exceptional experience with our…read moresalesperson, Nick Giberti, when looking to install laminate flooring in my daughter's new home, we contacted him again when looking to have carpeting installed in a basement Office/playroom and a sunroom......as was our experience with Nick the first go around, he came through with flying colors once again, this time......in coming to the house to measure and to give us an estimate, he discovered that he basement floor had asbestos tiling on the floor that needed to be removed priro to the installation of the carpet.....what we thought was going to be an insurmountable hurdle, Nick took it all in stride and recommended an asbestos abatement company that came in two days later and did a fabulous job at removing all of teh asbestos tiles at a most reasonable price......the floor is now all ready for the carpet installation.......once again, Nick Giberti came through and clearly went beyond your customary salesperson......

The two installers were great. Everyone else was an embarrassment…read more Let me start with the only positive: the two young guys who actually installed the carpet worked hard, efficiently, and did a fantastic job. They showed up, got it done, and were genuinely excellent. This review is not about them. Everyone else at Empire Today? An absolute disaster from start to finish. Strike 1 -- The sales rep. He called and asked if he could come early for the in-home consultation. I said no -- I was on a work Zoom call. He showed up 15 minutes early anyway. You called. I said no. You came anyway. That's the level of respect Empire Today has for your time right out of the gate. Strike 2 -- Installation day (Saturday). Per their own policy, they're supposed to call the morning of with a time window. No call. I called their call center around 9:30 AM, who called the installer -- voicemail. Called the dispatcher -- voicemail. "Someone will get back to you in an hour." Two to three hours later, still nothing. Finally a manager calls with the explanation: "unforeseen circumstances." No. That's not what happened. I was a contractor. I understand actual unforeseen circumstances -- a guy gets hurt, a truck breaks down, a job hits a hidden problem. I get it. Things happen. But that's not what this was. You overbooked your crew on a job that was too big for the time window, and my Saturday paid the price for your scheduling failure. Own it. I asked them to send another crew -- "we don't have one available." I asked for a discount -- "we can't do that." Meanwhile, if I had been unavailable, I'd have been hit with a 25% cancellation fee. But Empire Today can blow up your whole day with zero accountability. They offered to reschedule to Easter Sunday. I said absolutely not -- I'm spending Easter with my family, and frankly, your installers should be spending it with theirs too. The fact that Empire Today would even suggest that tells you everything about how they value people -- customers and employees. Strike 3 -- The reschedule (Tuesday). I took a full day off work. Again, no 8 AM call with a time window -- their own policy, ignored again. Same dispatcher runaround. Same non-answers. The installers finally showed up at 5:45 PM. The grand finale. After all of it -- two days blown, hours on the phone, a Saturday and a full vacation day gone -- the manager agreed to credit my card $50 as compensation. That $50 has never shown up (ts been almost a month). To summarize: I paid in full, blew two days, spent hours chasing people who wouldn't pick up their phones, got stood up on a Saturday, was offered Easter Sunday as a make-good, fought to get someone through my door before dark on a Tuesday, and was promised a $50 credit that never materialized. The carpet looks great. The two installers deserve a raise and an apology for being sent in at 5:45 PM. Empire Today as an organization deserves worse than one star -- but Google won't let me go lower.