I bought a bike 18 months ago (Trek Checkpoint ALR5), from a different bike shop, but since then…read morehad heard that Bike Gallery had a good service and repair shop. During that time, I managed to put 3300 miles on the bike; and on my last ride, I had two spokes break on me. I briefly thought about doing the repair myself, but I've heard truing a wheel can be a tedious process, so I decided to look up Bike Gallery. They had an opening the following Thursday, so I dropped it off one Saturday, and picked it up the next (I live 40 min. away). While it was there, I also had them do a "Deluxe Tune-Up" and replace my chain (which I had purchased, but hadn't installed). The work was completed on Thursday, as expected, and they called to let me know it was ready; and that everything went as expy. I had calculated the total based on rates listed on their website, and was pleasantly surprised to see the total bill was lower than expected. A drivetrain cleaning was part of the tune-up, so the bike looks great; and they have a 30 ride warranty, should any issues pop up with their repair work. I'm very happy with my experience, for sure.

told me not to buy a bike, pretended like everyone around here is idiots and not good, not knowing…read morewhat bikes are good and that all their bikes are bad and not appropriate on any road. as if it matters. sell me the bicycle don't EVER anti-sell, yes you'll get more business, but guess what, you broke my heart.

I have counted on TomCat Bikes for all of my bikes and repair needs over the years: I can always…read morerely on them for fair prices and expert work! Picture: new eBike!

Haiku for best bike repair in Portland!…read more They wouldn't give up Serious problem solvers Good people all 'round

I'm a serviceman overseas in the Middle East. I wanted to…read moreget my son a bike for his birthday, Sterling and his shop helped me get him into a cool Trek mountain bike and he really liked it. It's hard missing birthdays and I'm in debt to them.

These are good people! They took their time and were patient while I took several test rides before…read moresettling on a Checkpoint. This bike has been the best bike I've ever owned, and I've been riding for over 35 years. They're always friendly, deliver great customer service, and I'm extremely impressed.

Great service! John and Griffin were able to replace my bottom bracket on my Kona Major Jake…read moreduring lunch...not an easy switch as that BB replacement was well overdue. My fault. John was able to rethread and clean...and got me back on the road for the rest of my smoother and faster commute home. Well done!

The great experience at Lakeside Bicycles continues. After receiving a call from Mark, whom I had…read moreplaced my bike order through, that my new bike was all assembled and ready to be picked up; I stopped in as soon as I could to test ride and take it home. Lakeside doesn't keep all of Giant's line in stock, but they can order them in for you. Based on reading / watching many glowing reviews for the Defy endurance bikes, I had Mark order up a 2025 Advanced 0 model for me -- comes with carbon frame, components, and wheels, as well as Shimano 105 Di2 electronic shifting drivetrain (along with 11-36t cassette for hill climbing). Mark was amazing throughout my purchase experience. He installed my pedals for me, adjusted the seat height and tire pressure, and showed me how to use the electronic shifting. After a quick test ride around the area, there seemed to be some front derailleur noise, so they made some quick adjustments to keep the chain from rubbing. I was able to take the Defy for a 20 mile ride last night, and I'm really enjoying the smooth ride of the carbon frame (coming from an aluminum frame gravel bike with road tires). I plan to bring it to Lakeside every off-season for a tune-up, and also hope to have an actual bike fit done, too. In this age of ordering everything online, I highly recommend purchasing a bike from an actual brick & mortar store with some customer service. I'm very happy with my Lakeside experience!

James is the man! Brought in my girl and I's bikes in for routine maintenance and tune ups…read more James went above and beyond and made sure our bikes (they are quite old) were as safe as possible and even called me later today to let me know he lowered my girls handlebars on her bike because there was a safety risk with how high they were. Genuinely appreciated the consideration for my girl's safety and really appreciated him going above and beyond for us. Also gave us a great price! Thanks James!

I got into a conversation with the owner about bike packing. after giving me a bunch of awesome…read moretips he sold me his old tent for 45 bucks. I just set it up yesterday and no leaks or tears or smell. looked up the tent witch is in like new condition. they go for over $200. awesome honest bike shop!!!

Wonderful shop! The selection of bikes is impressive…read more Prices are well within reason for the quality. Repairs are fast and not overly expensive - and done by professionals. Cordiality of the staff and knowledge is top-notch! Couldn't ask for more from a bike shop. Highly recommended!

These guys are great! They are so helpful and knowledgeable. I recently purchased an Amflow PL…read moreCarbon, and couldn't be happier with the service and reliability of this shop. I highly recommend doing business here.

Just moved to the area and my 30+year old bike with 8 speed Campagnolo needed a tune up. I was not…read moredisappointed and happy that they were recommended. They known what they are doing and have a great cu service and knowledge base. I will be back

My go to bike shop when it comes to maintenance, repair and all the basics for my bikes. Every…read moretime I ride after a tune up on my campy drive trains they are dialed in and run perfectly, Mark and Glenn are great people to work with, excellent service, quality work and it is a nice contrast to the scene that you sometimes get at River City. It's also a blast to see the great range of vintagish bike they have in their shop.