What an amazing experience of service and knowledge here! A shout out to Jason who patiently set…read moreme up with the best e bike ever! He was patient kind and knowlegable. I chose the Specialized Turbo Vado SL 2 5.0. I test rode it around the Belmont area so make sure the fit was right. Made some seat adjustments and sold! As he prepped the bike, I took off to Re Raxk and a new bike rack was in order. Just love this place and highly recommend for upscale bikes

Don't know if licenses are mandatory.I never got a response from them.Ebikes seem effective but I…read moredon't know if it's allowable.

I LOVE this place!! I'm a regular at this point, and I will recommend them to every cyclist I meet…read more I came in about 6 months ago with a Ride1Up e-bike that wouldn't turn on, and had been deemed unfixable by a few different repair shops. David immediately accepted the task and the team worked with me over 3 months to troubleshoot every possible underlying issue with my bike. And they fixed it! Since then I've brought the same bike back with a new issue, a different bike for a tune-up, and friends have also brought their bikes in. I will never go anywhere else!! They are always so friendly and accommodating, their labor and parts prices are UNBEATABLE, and their work is thorough and fully explained. THANK YOU TomCat bikes!!! - Miriam

I have counted on TomCat Bikes for all of my bikes and repair needs over the years: I can always…read morerely on them for fair prices and expert work! Picture: new eBike!

I ordered a bicycle to be delivered to this shop, an authorized dealer, from Giant. The shop…read morecontacted me to tell me that I had to pay a fee for assembly directly to the shop, even though assembly was already included in my purchase price. Giant confirmed that in no circumstances should I be charged an assembly fee. Joel spoke to me on the phone and tried to trick me into thinking that I had somehow agreed to potential fees on the Giant website, which I have since gone back and confirmed was not true. Honestly really disappointing and frustrating. The interaction felt like I was dealing with a scammer. Luckily, I was able to move my purchase to another shop.

I appreciate that they were able to get my bike in right away. They also had the repair done that…read moresame day. What I found on my receipt is something I've never seen on any other bike shop receipts nor was I told it was going to be on there. I was told the labor cost, the price of the new wheel, and rim tape. I have never heard of "non-inventory costs". It was explained as "talc for the rim, use of rags, and other non inventory items" -at least that's what I thought I heard when I asked what it was. That's a lot of powder and rags. Maybe it includes pumping my tire up? Which other bike shops do this?

Mitch is a cut above the rest. If you are looking for customer care and quality service, this is…read moreit. I called, and he responded within minutes. An appointment was booked, and he texted to let me know he was on his way and how soon he would arrive. Absolutely on time. He serviced and repaired two 28-year-old Performance Mountain bikes. When he was finished, they were literally better than new. One bike needed no new parts, just a tune up. The other needed a new brake cable and tune up. The work was completed in just over an hour. Mitch test drove both bikes and had us do the same. He also adjusted heights, removed an unwanted set of pedal covers, and gave us tips on shifting. Kind, professional and financially reasonable. Mitch is a rare breed and a breath of fresh air! Look no further.

Can I give more stars?! I've been working with Mitch on various repairs and projects since 2021…read more He's excellent, and so much more convenient than going to a shop. Highly recommend!

Friendly, helpful. No longer does Ebike service. Did provide recommendations of other shops near me.read more

I brought my road bike in for a tune-up and had a one week turn around. My 20-year old road bike…read morehadn't had maintenance in...well, ever...so I took it in to prepare for the Portland Bridge Pedal. The gentleman was nice and quoted me upfront. He said it would be a week and a half, but I explained the timeline. He said they'd get it done tomorrow in time and they did! Did a great job too!

UPDATE: After receiving a full refund of the purchase price of my bike from the manufacturer…read morefollowing this incident, I have increased my one star review to three stars. This is because I still have to ding the place two stars for two things. NO ESTIMATE The Beeline confirmation email promises an evaluation and an estimate before work begins. I never received an estimate. This whole dispute began as a billing dispute after Lectric eBikes refused to pay for all the warranty work and additional work was done. Had I been given an estimate listing additional jobs I could have objected then and a lot of confusion could have been avoided. Had I been given an estimate listing work Lectric was refusing to pay for I could have complained to Lectric. Instead, I was told how much Lectric would pay but not for which items or why they refused. This effectively leaves consumers in my position unable to constructively contest the bill. For promising estimates and not providing them I am subtracting one star. CALLING THE POLICE When I refused to pay a padded bill that Lectric had already agreed to pay, this shop tried to hold my bike hostage in order to get the money. That is highly inappropriate when dealing with manufacturers that you have a service partnership with. Everything Lectric and Beeline sends out in reference to shops like this uses the phrase "service partner" or similar language. Eventually I just took my bike and left only to get a call from the police later saying that this seems like a civil matter but that I will get arrested for trespassing if I ever go back to Nomad Cycles. The police blotter recorded the call as a theft complaint. That might have been appropriate had I not taken my own bike and the bill in question not included a combination of unauthorized charges and charges their service partner agreed to pay for in advance. Plus, I called Lectric the following Monday and tried my best to get them to pay Nomad Cycles what they claim to be owed. Thieves typically don't walk into a shop in broad daylight with no disguise, let the staff know exactly who they are, and try their best to get any debts owed of any paid by those that actually owe the money. For calling the cops I am docking this shop one star. CHANGE OF HEART I received a full refund of over $1,000 from Lectric eBikes because I took the bike from the shop and rode it just 4 times afterwards. That was all it took to suffer catastrophic drive train failure. Despite that, the bike still works in throttle only mode with no chain. It turns out that such failures are common when combining a new derailleur with an old worn out chain but nobody ever told me that. Unfortunately, the next time out the folding latch on the frame opened up on me 4 times. This was enough for Lectric to declare the bike unsafe to ride and offer the refund. I also think there may have been a misunderstanding with the owner of Nomad Cycles. When taking a glimpse at his internal notes it looked like he was accusing me of abusing the bike. That could explain why Lectric wasn't paying for all of it or why he wouldn't explain himself, but absent further proof those are just theories. What I do know is that Lectric promotes the bike for uses it wasn't built for which could make a reasonable professional in his position think that the customer had abused the bike. Lectric promotes its XP 3.0 model as an all terrain vehicle. Intended use is legally defined not just by product descriptions and what the bike's design is capable of. It is defined by what the manufacturer says it is for and how they promote it. For instance, Lectric shows XP 3.0 users riding offroad on sandy saltwater beaches, on gravel, in the desert, and across grass fields. That establishes that the bike is promoted for general offroad use. Then you have the blog post announcing the XP 3.0 which specifically says "tough terrain? no problem!" before saying that they're now adding tire sealant just in case. This makes reasonable consumers think that the bike is built not just for tough terrain but terrain so tough you need sealant just to avoid flat tires which makes the intended use of the Lectric XP 3.0 all terrain.

Looked around for a place to get my E bike tuned up and landed on Nomad. I went to my bike…read moremanufacturing website and they listed Nomad as a suggested service shop and had a link to make an appointment. So I made an appointment through the link on the bike company website. Good thing I called Nomad because they had no record of it even though I had an email confrontation! But luckily they were able to get me in a few days later! I brought my bike in and after my initial encounter with the employees, I knew they were going to get a 3-4 star review. I had never been to Nomad, or literally any bike shop ever! And they were not very warm and welcoming. In fact, the mechanic who was working on a woman's bike seat when I walked in seemed very frustrated and not very nice at all. And I remember immediately thinking "it's 12:15 PM, they opened 15 minutes ago, how can this guy be so irritable so early in the day!?" Anyways I left my bike there and before leaving asked how long it would take. They said a few days. It ended up taking a week. However, when I picked the bike up, the two people working that day were super friendly and my bike is working great so they get a five stars! I'm hoping I just caught them at a bad moment the day they made their first impression on me.

My spouse and I came to this store after falling down the research rabbit hole. Isaac listened and…read moremade us feel seen and heard- We are seniors somewhat experienced in bikes.. but e-bikes was a new world. At the end of several visits and test rides we purchased two bikes and couldn't be happier! For others worried about switching to e-bikes- this is the store for you.

Repaired my tire tube in like 15min, super clutch. Seems to be one of the few bike shops around…read morewith reasonable hours as well.

Nice humble bike shop with personalized service from owner/mechanic....highly recommended.read more

So after many years of neglect, I finally took my bike in for a tune up. I basically chose Oregon…read moreBike Shop because it was close, and had good reviews. I took a previous bike, to another local chain and was charged for everything - new brake pads, cables, tires, and on and on - kinda like going to Jiffy Lube! So I was expecting to buy a lot of stuff, but it would be worth it. Turns out I couldn't be more wrong - the folks there are just like...yup we'll tune it up. Call you Wednesday. And they did. and charged me $95. That's it. I asked if anything was replaced, or new cables or anything, and they said everything was fine, just tuned it up! The brakes work great, the gears are smooth, the tires hold air, so hey! I am super happy. And they have a super cute doggo.