I actually can't even figure out where to take my trash. What is happening with collection? The…read moreproperty looks neglected, we have no sign of a mail room, there is a door leading in that people have complained about for years that is still busted, the package thief is still here, and overall the place is not what any of us have been promised. Although I do not have a lot of power, I plan to make sure that every apartment platform is made aware of how awful things are here. Also, I'll will have a regular post on apps such as Nextdoor discussing these issues and reach out to city council. This company is lying to its residents. I'll take action in two weeks if I do not get a realistic response. It is insane that I literally can't even take my trash out.

I've been at the 501 Apartments for 2.5 years. This company just took over, and the property…read moremanager assigned to this building, Tameka, is RUDE, DISMISSIVE, unavailable, and unwelcoming. And mean. Also refuses to communicate important building information or unchesfuled charges to my account. Just waits for me to be late after I paid my rent 3 days early. Charges get added after the 1st but with no notification. I've been at the 501 Apartments for 2.5 years. This company just took over, and the property manager assigned to this building, Tameka, is RUDE, DISMISSIVE, unavailable, and unwelcoming. And mean. Also refuses to communicate important building information or unchesfuled charges to my account. Just waits for me to be late after I paid my rent 3 days early. Charges get added after the 1st but with no notification. Her office door is ALWAYS closed. She's not interested in hearing from tenants, and when she does she rushes them out with, "I manage multiple properties, I'm too busy for this." She says to send her an email, but she doesn't introduce herself (and never has), she doesn't offer an email address, and doesn't send out important updates such as "EVERY LAUNDRY ROOM is down until further notice" or "the coffee machine is broken again and we don't know when it will be back up" or "hi I'm new here and here is how you can reach me if you need something." AWFUL, and a NIGHTMARE. I paid my rent on Jan 29 and then had to submit a work order for roaches on Feb 6, only to find I had a LATE balance due for a water bill from December. Had I not gone back, I would have never known AND been hit with late fees. Breaking this lease as soon as I can find another one to sign, and it WONT be with this company. Stay away.

Shawn Carbaugh and his crew quickly came to the rescue when a tremendous tree fell during a storm,…read morecrushing a large section of our fence. They removed the tree, the branches, and replaced the boards, to keep our horses safe.

DO NOT CHOOSE THIS COMPANY!!!! YOU WILL REGRET IT!!!!! I am a US Army service member and because I…read morechose this company. I am in debt over $13,000 in unpaid water bills, rent, damages to my property because of poor management of the company. This company does NOT care about you or the financial situation they leave you in. They NEVER did a walk through of my property while the tents were there. Did not even know the tenant had moved out until I insisted they go check. You will have to call, text, and email asking for your payments. And if they return your call or email they will let you know the tenant did not pay again and take no action. Beware of this company unless you have money to lose. Below are pictures of how the tents this company put in my property left my house.

This place is a scam they will take your money and you will not hear from them again. They took my…read morehusband and I app fee said they couldn't get a hold of my landlord . My landlord said they never received a call . Mind you I put 3 landlords down and they all said the same thing.DO NOT DO ANY BUSINESS WITH THIS COMPANY YOU WILL REGRET IT!!!!!

I signed my lease for my private entrance studio apartment in Rossbrooke area back in March of 2013…read moreand moved in late May 2013. I had lived in over 5 locations throughout the past 7 months and was really excited to just have a solid place to live for 12 months. I came from a small town in Indiana were money wasn't really a priority or really a commodity which made living very difficult. I moved to Maryland over 4 years ago and as previously mentioned, lived in several locations. Henderson-Webb has to be one of the most unorganized and very behind technologically and generationally. They make us pay with coupon cards that you have to put into envelopes and turn into a small drop box every month. There are many other apartment communities that offer online payment options or even a 5 to 6 month chunk payment method. It's really inconvenient. The price you pay compared to the experience you get is awful. I pay for Comcast and BGE. Henderson-Webb provides everything else, garbage and water. If it's anything I really have to complain about it's the amount of times my hot water goes out every single week. I've had to call maintenance at least once a week about the hot water issues. For a last minute resort, I chose Henderson-Webb. They told me I would be incredibly satisfied with the company but I guess that's up for argument. I really want to put nice and enjoyable things about the company but I can't honestly find any. The face-to-face customer service is fantastic, but that's because it's face-to-face and they have to be as nice to you as they can but when you call them on the phone they absolutely don't care about you. Anytime I have to call maintenance for anything or the leasing office for a question, they don't care about me and have no answers for any questions I may have. I would recommend checking out another apartment complex and company before coming back to Henderson-Webb. I have lived in one other very well esteemed apartment complex in Towson, MD that really trumps Henderson-Webb and I'm pleased to say that my next years lease has been signed with them again.

I I was illegally locked out of my apartment for three weeks. I'm being sued for over $27,000 even…read morethough they've been paid by insurance. some of the pictures they are using to justify this all bogus. No apartments has cinderblocks behind the brick. no one from Henderson Webb Lawyers or management have ever even spoke to me to find out what actually happened. no second chances with Henderson Webb.

I wish I had known about these Yelp reviews... I've owned rental property for over 30 years and…read morehave managed several of them by myself, some out of state, so I am no newbie. I also renovate homes, so I am not uneducated in the realm of home repair. This property, in a desirable waterfront area, was our family home which we renovated top to bottom. Many contractors who did work on the property were very complimentary and several people said we would have no trouble renting it out. I spoke to Linda, the owner, at length before I signed the contract. Little did I know that I should have been taking notes and had those notes verified and signed! One thing that Linda told me was that she and her spouse also run a handyman company that does repairs at a reasonable rate. When a very minor repair was needed just prior to putting the house on the rental market, CPM denied making the statement about the rate. If they tell such boldface lies, what else is in store? Inexplicably, they did not put the property on the market for FOUR months. After one month of finally being on the market, they recommended a rental reduction. I asked to wait and, lo and behold, a desirable tenant signed the lease. Since the property sat for so long, landscaping needed to be done before move-in. CPM got a quote for over $200. I shit a brick and called the landscaping company, who obviously had no idea what the scope of work was. When I explained what was needed, the cost was reduced to $80. So, don't expect this company to work for your interest. Pre-move-in cleaning was also outrageous (and mandatory) especially considering that I had it cleaned when I handed over the keys four months prior. Heather (in the office) has been sometimes helpful and patient but there are questions that I've routinely asked again and again with no answer. I cannot trust this company at all and am biding my time to make the switch to another property management company.

I highly would not recommend to rent to this property management. They provide poor service. The…read moreMaintenance Person does the bare minimum to repair household items, have to come to the property multiple times due to lack of knowledge. I had move in the property January 2022, the house was not professional clean, had trash in the closet, house was not painted had stains in the bathroom. Please read your lease agreement thoroughly. You are required to hire Chesapeake Property Management preferred Cleaning Company when it is time to move out of the property. The prices ranges from $200 and up. If you decide to move in one of Chesapeake Property Management, make sure you take pictures of the property prior to moving in and after. Document everything to ensure you are not liable for anything

#1 Management company in Maryland!! They Strive For…read moreExcellence!! Great Customer Service Extremely Knowledgeable If your in the market for a property management company this is the place you want to be!!

If you are a landlord seeking property management, DO NOT work with HomeWorks Property Management…read more Initially, I worked with Lizza; she was very responsive, and things were fine. It took them six months to find tenants for my property. I'm unsure what systems they use to do background checks, but it isn't good. The tenants only paid their first month's rent, and after that, they were late and never paid the full amount. Then stopped paying altogether. My biggest issue with HomeWorks is their lack of professionalism. It seems like they use a third-party receptionist, so you have to schedule a call with your actual property manager. The property managers constantly miss the scheduled calls, and getting information that should only take a few minutes can take days. To date, I have had eight missed meetings with Christine and Zaphyr. To make matters worse, the portal is never up to date, so you have to call to know what is going on with your property. It has been a complete nightmare working with this company. Save yourself the headache and find a different property manager.

Pitina is a fantastic realtor and I recommend her fully. She and her team have an incredible…read morededication to her clients and her work and it manifested for me in a process that was very smooth and easy despite a compressed timeline. What struck me the most about working with Pitina and Christina is that they had no hesitation about working late into the night to get stuff done on time. I had several late-night interactions with both of them and that's a level of dedication that's rare. If you're looking to make sure your home buying process runs smoothly, look no further.

A fantastic and kind-hearted agent who diligently helped us in every step of the home purchasing…read moreprocess. Before we met her, we knew very little about buying a house. Pitina patiently educated us about all the steps of purchasing the best house for us. Pitina and her assistant, Christina, were hard-working and timely. Even during stressful times, we trusted them to solve any issue. We just wanted to thank her for all she did. We, now homeowners, highly recommend the service of Pitina and her team.

Matt and his crew have helped with routine cleaning for my rental property. He is responsive and…read moreaccommodating, even on short notice, which is very important when dealing with rentals. He and his staff are a pleasure to work with.

Attentive thorough service. Matt is highly responsive to client needsread more

id give this company 6 stars if I could! I have rented from them since nov 2023 and have had…read morenothing but great experiences, Gloria has been great with communication, and fast with getting things repaired or inspected! they take good care of the propertys and they are clean! the online portal is an added bonus as it's super easy to pay rent online and submit tickets! one time in particular a hired company came in and inspected our fireplace and the guy was giving me the creeps and Gloria stayed on the phone with me to make sure I was ok until my husband came home! this company consists of great people who care! I could go on but I'll let you experience it for yourselves!

Dawn is very easy to work with! She takes all the hassle out of being a landlord. I'm really only…read morecontacted when absolutely necessary. Her rates are extremely reasonable too.