Floor & Decor is a great resource for your flooring projects. They have wide selection of wood and…read moretile options. I purchased some beautiful tiles (again) for my laundry room remodel. They are absolutely beautiful! The price fit my budget. The return policy is very customer friendly. I had no problem returning the box of unused tile after the project was completed. I highly recommend them for purchase unique affordable products.

Went to make a return of sample materials that was still in plastic and intact when the attendant…read moresaid she could not make a return unless the manager approved. The manager showed up and quickly refused return without any reason that is part of store protocol. When I told her she had to follow store rules not do whatever she wanted, she just refused. When I told her i would make a review she brazenly said yes go ahead! She didn't care and was yelling in the front of the store, I'm torres, Lisette torres, go ahead! So is this a relative? Because more rude customer service from a manager I have never seen in my life! Don't make purchases here, they don't take returns of excess materials or samples. Home depot returns everything.

I'll chalk this experience up to a "learning opportunity." What should have been a simple $2…read moreflapper replacement for a slightly annoying leaky toilet turned into a far more expensive (and stressful) tank replacement. On the advice of a friend, I chose to replace the complete innards of the tank because the new system would make my toilet "more efficient." Efficiency went out the door the second I over tightened the bolts on the tank and cracked the porcelain. For those who haven't cracked a porcelain toilet before, repair is technically possible using an epoxy and a handful of hope, but eventually the crack will worsen and fail. Why would the crack worsen? The water that refills the tank is much colder or hotter than room temp and those temp changes cause the cracks to contract/expand over time and worsen. The net result would be a complete flood once the tank breaks. Why all this background? My first trip to get the tank was to a typically big box home improvement store. There, the solution was only a new toilet (~$100+) and a fair amount of work tearing out the old toilet and installing the new one. At Ferguson's, the extremely knowledgable staff was able to determine a replacement tank that fit my current bowl perfectly. The tank was slightly different than the original, but fit just as well, had all the innards pre-installed and cost only $40. I had the tank replaced within 10min of arriving home and can now rest easy that my tank won't explode or leak while away at work one day. This particular site has nearly every plumbing supply you could ever need. The prices are clearly comparable or better than the big box stores and the staff is definitely more knowledgable. If I ever decide to go all "Tim Allen" on my plumbing again, these will absolutely be the first people I call. And so should you.....

This place has SO much more to offer than the big box! You walk in the door and it even smells like…read morea hardware store. It has everything... quality cookware, small hardware items (nuts & bolts) that you can purchase individually, Yeti items, you name it! And knowledgeable attentive service staff as the bonus. Prices are reasonable too. I saw a pizza peel competitively priced, or better, than the internet giant. I would move to Winter Park just to use this store... and just might! Support this family-owned business.

Friendly staff. Very helpful customer service. Small shop with tremendous inventory. I highly…read morerecommend this store for all your hardware needs and gardening supplies.

Stopped by here this weekend looking for a new Livingroom fan, chandelier and other lighting…read morefixtures for our home. We were greeted at the door and again later during our tour to see if we had any questions. These places all seem to have the same things to offer and the prices are a bit high. We only found one item we really liked; however, it would not go with the motif of our home.

Got impossible to find bulbs for my wife's chandelier. Confirmed by the great staff calling ahead…read more Best of all, $2ea.!

The customer service leaves much to be desired. People don't return calls or text messages. They…read moredon't provide information. They were not honest about how much I needed and ended up with lots of extra ... nearly a slab extra.

New countertops are an extension of a homeowner's personality. Everyone wants the installation and…read morefinal appearance to be perfect. The skilled fabricators at ADP Surfaces did an incredible job installing my quartz countertops. From the day they measured the square footage needed, I knew the result would be stellarbeautifully polished beveled edges, uniform lippage, and, most important, seams I had a hard time finding. No wonder ADP is well-known and respected throughout Central Florida. In-home renovation, we know professionalism starts from the top and trickles down. Co-owner Maurilio assured us a great job and his team came through in spades. Sales Manager Nancy was extremely helpful, knowledgeable, and always accommodating. Need countertops? Tell your cabinet and tile store of choice you know about ADP Surfaces. You can also contact them directly at 407.299.9394. When it comes to countertops of any kind, the competence and professionalism of ADP Surfaces are "over the top!"

I had a very disappointing experience at Leslie's Pool Supply. Last week, I spoke with a manager…read moreregarding a filter I purchased that caused my pool system to stop running. He told me I could return it for store credit. When I came back today, I stood at the front of the store for several minutes without anyone acknowledging me. After repeatedly calling out for assistance, Joey finally came out. I explained the situation, showed him my receipt, and provided the filter. He immediately accused me of bringing in an old filter and repeatedly insisted it wasn't theirs, despite the receipt proving otherwise. A manager named Mary came out and confirmed that the filter was in fact sold by Leslie's, but she and Joey continued insisting it looked "years old." Of course it looked dirty--I had installed it in a dirty pool, and the entire reason I was returning it was because it caused my system to stop working. I explained that I had no reason to try to deceive anyone over a $56 filter, but instead of handling the situation professionally, Mary began yelling at me and even pointed her finger in my face. At that point, I started recording because the interaction had become hostile. She then told me to leave the store, even though I had been the one treated disrespectfully throughout the encounter. Eventually, they issued the store credit that another manager had already approved, but because of the chaos I wasn't even able to complete the rest of my business, including having my pool water tested and purchasing chlorine. I expect better customer service and professionalism, especially from management. Questioning a return is one thing, but yelling at customers and treating them as though they are dishonest is completely unacceptable.

Love this store! Dylan and Steve really go above and beyond helping me and guiding me. I'm new to…read moretaking care of a salt water pool. They take their time to help me understand the steps. Love the free testing to find out where we are with what the pool needs.

I visited The Tile Shop and had an outstanding experience thanks to the help of Dan at the…read moreAltamonte location. From the moment I walked in, he was welcoming, knowledgeable, and genuinely invested in helping me choose the perfect materials for my project. Dan took the time to understand my style preferences and space layout, then guided me through multiple options without ever making me feel rushed. Their expertise in tile types and flooring durability considerations made my decision-making process so much easier. I appreciated Dan's eye for design combinations I wouldn't have considered on my own. Throughout the process, he was patient and professional, making sure I felt confident in my choices. Thanks to his guidance, I left with products I love. I want to give a huge thank you to Dan at The Tile Shop for his exceptional help with my returns. The items I needed to bring back were far too large and heavy for me to manage on my own, but Dan handled everything with professionalism, patience, and a genuinely helpful attitude. He went above and beyond--taking care of the heavy lifting, guiding me through the return process. What could have been a stressful experience turned into an easy one thanks to his support. Dan's customer service is outstanding, and I truly appreciate the extra effort he put in. If you need assistance, he's definitely the person to ask for!

Such a cool shop. Loved looking around here and the staff was super friendly and welcoming. I…read morewalked around looking at all the demo areas and taking it all in. One of the sales associates came over and we talked for a bit. Been considering redoing the flooring and walls in our guest bathroom as it just needs an update to look a bit more modern. The staff was really helpful and didn't hover after our chat - just gave me his name and offered help if needed after I looked around. Took pictures of all the things I liked to show the husband and start the talks about the direction we want to go in. Overall: A Great store with tons of demo areas to get plenty of ideas!!

Awesome service !! Awesome team!!! Very professional, courteous and most of communicative. We…read morestarted the process about e weeks ago and Leslie and Renee kept me in the loop weekly and just today the. linds were installed. They are amazing... Anthony installed the blinds and stayed to ensure the electrician had what he needed, they worked together and finished the job with great teamwork!!! I highly recommend Budget Blinds!!!!

Excellent experience from the sales rep. to the installers. The quality of product and total…read moreexperience was a 10+