Lorenzo Garcia was awesome. The looking to buy a hot tub or above ground pool he is the one to go…read morevisit.

Just purchased and had delivered my second spa from them . Again, another pleasurable experience…read more Great pricing, service and fantastic deliver (all the way to Gainesville). Thanks, Big Al!, I like doing business with great people! Jack Sheehan

The reply from AP&S is more BS from them. They were even saying the circuit breaker panel on the…read moreside of the house was one they installed. No it wasn't, the home builder installed it. I have pictures and them saying the panel was installed by them. Then they blamed the issue on solar panels being installed after the pool was completed. The panel they installed had a loose hot wire and that caused a SHORT which back-feed power to the main circuit breaker panel on the side of the house and that caught on fire. Look at all the yelp ratings, most are one star for a reason.

I thought I had chosen a good company to build my pool, but I was extremely disappointed with the…read moreservice provided. There were basic errors--inexcusable for a pool company--such as forgetting to install the gas infrastructure for the summer kitchen, poor flooring drainage, and the use of second-rate materials for the summer kitchen. I regret hiring this company. The project also took a long time to complete. Customer service is terrible, though they are certainly efficient when it comes to billing. Unfortunately, I do not recommend this company.

So you're in the market for a hot tub, you've done your research, and have your budget. It's a…read morepretty major purchase for most people and should be given quite a bit of thought. In your research you've probably found that the dealer you purchase your tub from is just as important, if not more important, than the tub itself. That's why I can wholeheartedly recommend going with spas etc. Not only are we completely enamored with our tub, but the service from the moment we first walked into the store until now, has been first rate. We waited around 6 months for delivery and now that we have our tub we sleep better every night and our general well-being is significantly better. We had a few minor hiccups after our delivery and Dan and Kevin were on it from top to bottom. I have never experienced better customer service from any company, especially post purchase. They not only stand behind their products at 100%, but also their word. I'll also mention the fact that they're significantly cheaper than their competitors.

6 years ago we bought a new hot tub from Hot Springs Spas. We've been very happy with it; no…read moreservice calls, just routine maintenance by me. The cover eventually started to go. Ordered another one (Black Prodigy 14-22 Weatherproof). I had an appointment for Service to deliver, remove the old one, install the new. On that day, I unexpectedly couldn't be home. But the Hot Springs technicians did exactly what was required without me being here. Got the new cover installed and took away the old one. Surprised me when I got home. Great initiative, and I appreciate the effort.

We had decided to wait for our next hot tub, until we had our patio refinished and now that we've…read moregot it we're LOVING it! The whole thing is so relaxing and therapeutic at the same time Malcomb at Spas Etc. was so great to work with!

Great products and more importantly; great installation and service. Very happy with the…read moreprofessional installation and sales support.

Went into their location off 17/92 asked if I could buy some pool tiles. Sales rep didn't want to…read moreget out of his chair. He directed me outside and said you could probably buy something out there. Wanted to buy some travertine he said he would call me and let me know. Went back the next day because I didn't get a call and he said no we can't sell it to you we may need it in the future. I asked him if he could at least direct me to where they purchased it. He threw his hands up and said I don't know. If that's how they treat someone looking for a small order I can't imagine how they would treat someone who's pool they installed that had issues or may need repairs. Best part is- I'm looking to put in a nice pool for my main home. Not friendly, not helpful, and definitely lazy. They won't be around long.

Very poor customer service and workmanship. Took 2 attempts to put in a liner and it didnt even…read morehold up a year. They dont return phone calls or emails. They dont stand by their work. Do not recommend at all.

Everyone in the showroom is great! Answered all my questions and we were even able to get in a hot…read moretub to feel it out. They have several with water in them on their showroom floor. So excited to use our Dream Maker Cabana. Just got delivered today! By the way the delivery team was amazing! They put everything together and took away all the trash! Best place in town. Go check them out!!

The showroom is great. Lots of choices. Just know you get what you pay for. We had a fiberglass…read morehot tub for 15 years that worked great and easy to stabilize. This new one we purchase 9 months ago is the hard plastic and it is a nightmare. Nothing but hassles. We are very disappointed. It's hard to stable use the chemicals, had to have it repaired twice under warran Ty and now the heater went out. We are extremely disappointed with this purchase.

Jason is the king of the pool water . Has been helping me for years . Ask for him when you have an…read moreissue with your water - the best !

Great guys .very helpful and always courteous. They answer all my pool questions and handle their…read morebusiness very professionally. I couldn't take care of my pool without a cleaning company without them all year-round.

After having a very disappointing experience at another Leslie's Pool location, I decided to visit…read morethe Sweetwater store, and I'm so glad I did. Dylan provided outstanding customer service from the moment I walked in. He took the time to listen to my concerns, answered all of my questions, and explained everything clearly without making me feel rushed. He was patient, knowledgeable, and genuinely wanted to help me solve my pool issue. Not only did he help me complete my purchase, but he also recommended a product for my cloudy pool that worked exactly as he said it would. He even went above and beyond by helping me out with my chlorine purchase, which I truly appreciated. Employees like Dylan are the reason customers come back. His professionalism, kindness, and willingness to help completely restored my confidence in Leslie's. Thank you, Dylan, for turning a frustrating situation into such a positive experience. Leslie's is fortunate to have someone like you on their team!

Once again, I thought I would try Leslie's as I assumed they had more technical help than a Pinch A…read morePenny would. The problem is I can't even get a hold of the people. So I called Pinch A Penny (on Semeron in Apopka) and I spoke to somebody right away. I texted some pictures of my pool equipment. They checked on the part, had it in stock and I'll be heading that way. Once again, I tried to give Leslie's some business, but it just didn't happen.

We could have bought a spa for our home at any store. We bought ours from Hallmark pool and spa in…read moreKissimmee. We are glad that we did because after almost a full year one of the large jets in the spa broke and pieces appeared in the bottom of our spa. I took the pieces to the store and the owners' son, Ryan Crotty immediately contacted the manufacturer for replacement parts. Unfortunately for me, the parts were back ordered. I waited for over a month. The parts finally came in and this family owned business promptly sent one of their other sons, Marshall, who was also a service technician to fix our spa. Marshall who came over to fix our spa is an expert who took less than 30 minutes to fix our jet. He inspected the other jets as well and said another one other jet needed replacing and promptly replaced it too at no cost to us. There are many spa stores you can buy from. It's not what brand spa you buy, ITS WHO YOU BUY IT FROM THAT MATTERS. We would strongly recommend Hallmark pool and spa for all you pool and spa needs.

Amazing company. Very helpful and knowledgeable. RC and his staff are awesome!! Highly Recommended!read more

They replaced two pool lights for me. The technician was prompt and professional. They offered the…read morebest price on the lights, best price on labor and provided a three year guarantee. I am very pleased.

I didn't end up going with Blu magic pools But I have to commend them on their great communication…read moreand a really good quote. I had multiple quotes and many tried to gouge me. Blu magic did not I would highly recommend them.