I've never dealt with a more difficult company to do business with. It was by far the worst online…read moreexperience I've had as a consumer. I attempted to purchase an air cleaner for my Yamaha Stryker. At the initial onset of finding SS Customs, I was extremely happy because its difficult to find unique aftermarket parts for my bike. I called to Shane to discuss the product i was interested in then I submitted my order via SS Custom's poorly designed site, which primarily consists of unsecured free form text boxes. I received an email from Shane notifying me that my order was canceled because my credit card billing address did not match my mailing address and the processor he uses doesn't allow that. I explained to him that I have two places of residence and then he said the IP address for the CPU that I placed my order from did not match my shipping address because I was at my other address at the time. Unfortunately Shane doesn't understand that the IP address is tied to the server not the physical location of the CPU and since I placed the order from my work CPU, it showed the location of the server. I called SS Customs to try work through the ordering issues but found Shane to be rude and unreasonable. I shop online regularly and I've never had any challenges ordering from any site from Amazon to Low & Mean or other local businesses. My advice to Shane is to get PayPal where the payers info is already verified. Avoid this place! I can't recommend SS Customs.

I've made several purchases from SS Custom Cycle and I'm extremely pleased with the service,…read morequality and pricing. I found Shane to be very knowledgeable and helpful with several questions I had concerning installation on some issues I've had with my motorcycle. I placed another order this Monday and the items are to arrive on Thursday according to the tracking information that SS emailed me - just three days to Boca Raton, FL, so I think they shipped out the same day! I am eyeing several more custom products and would not hesitate to make a purchase from SS Custom Cycle. I am very active on the Yamaha Star Bolt Forum, and SS is always getting great reviews and seems to be a favorite for custom as well as stock parts. Dave B.

Dropped my grandsons quad off In February of 2025, for warranty work now it's now the end of June…read more2025 and they said come and get it. They were unable to repair it so much for factory authorized repair facility Nothing changed except them running out the quads warranty. It was brand new with a check engine light not going off. It was beyond their mechanical abilities to resolve. Maybe a good place to have a tire repaired not much more

They charged me for a service that wasn't requested and proceeded to charge me for it, I called ask…read morethem what happened and why they did it when I did not ask for it, they agree to refund me and the call ends. 3 minutes go by and the owner of the business calls me and starts yelling at me to bring the bike back and tells me to never come back, horrible people takes much to long to do and very over priced for knock off materials they sell wouldn't recommend

It is on a highway that is a fun ride especially in the fall. Also the only place to get a tie dye…read moreHD shirt

I belong to an organization that is called Stilettos on Steel. I had never been to Woodstock,…read moreHarley Davidson before. There was a fund raiser held there last September, which I decided to go to. I parked my motorcycle and walked into the showroom. I was greeted immediately with a "Hello and how can I help you today". I can honestly say I almost fell over. I have been ignored in several Harley.Davidson stores. Yes, it is upsetting! Woodstock Harley Davidson was extremely helpful with my questions. I was not pushed to buy anything. And I wasn't ignored. Hell yes! I will be spending my money there from now on. Ladies they even have classes that are centered around maintaining your bike. Bravo!!! Keep the shiny side up.

Came in to get outfitted for the MSF course. Store gives 20% off on 1 item if you have your MSF…read moreproof of enrollment, so big savings on a Shoei helmet!. Alec was super helpful & made sure I had properly fitted boots-even though we went through multiple pairs. Reasonable prices. Convenient location & hours.

I have been to this Cycle Gear a few times, however, this last experience prompted me to write a…read morereview. I go to Cycle Gear/Revzilla for all my gear. 365 Rider, the discounts are great, but the employees keep me coming back. The staff is so friendly and helpful. I ask newbie questions and they answer them respectfully, never making me feel bad and their recommendations have always been spot on. Victoria helped me purchase some heated gloves and even helped me install it on my motorcycle, even though it was so easy I could have figured it out myself. 10/10 can't wait to make more money so I can go spend it at Cycle Gear.

I am a newbie to motorcycles. Came to the shop to get a feel for the place, because...I'm a newbie…read more I need a place to get service done, to order stuff, have things installed, and winter storage. I won't be going anyplace else. Friendly, reasonable, good hours, a wealth of knowledge with a willingness to share (without talking down to the, you know...newbie), close to my home...I'm sold!

If I could give 0 stars I would. When dropping off my CBR600RR, I provided a replacement radiator…read moreand the only thing I asked was to get it running smoothly. It took them THREE WEEKS to complete rather simple maintenance on my bike and even still it wasn't completed. Cory had a TERRIBLE attitude and was a complete A hole through the entire process. They refused to give me a quote and charged me 1700$ for basic maintenance. The bike doesn't even run anymore and I have to take it to another shop. I have NEVER written a review for any establishment before until I came to this sorry excuse for a buisness. do NOT come here. You will lose THOUSANDS of dollars and time while dealing with people who have no idea what they are doing. When asked about my bike failing to turn over, he suggested I get new grips. There are not enough words to describe how terrible this shop is and I advise with the utmost urgency to avoid the place at all costs. In the time it takes for your bike to get back you could have fixed it yourself and could easily surpass the very limited knowledge this joke Cory has. DO NOT COME TO THIS PLACE!!!!

I've noticed this place is packed during the riding season. So I stopped in to check it out, and I…read morewas immediately greeted and asked if I needed help. I decided to have them clean my bike, and see what they could produce. To say my bike was immaculate would be an understatement!! These guys know how to clean bike, and clean them to showroom condition!!! I made sure to pick my jaw back up before the guy cleaning my bike saw me. When I rang out at the register I was shocked that it was reasonably priced as well!! I can now see why people take time out of a beautiful day to have these guys clean their bikes!!! I will definitely be returning for a cleaning and later I'll review their service dept next :)

I recently had my '04 HD Dyna serviced (brakes / battery / state inspection) by JR Motorsports…read more The service was done quickly and the price was very reasonable. Easy to work with and clear communication for scheduling, drop-off, and pick-up. Highly recommended!