Staff super helpful, Anthony was great. The store is like a little community of like minded bike…read moreenthusiasts.

This store is terrible the employees are slow, they can be taking care of you and just turn around…read moreand walk away to another customer. I took my order back for a return they made me place a new order stood with the other items and never processed the return

If I could give 0 stars I would. When dropping off my CBR600RR, I provided a replacement radiator…read moreand the only thing I asked was to get it running smoothly. It took them THREE WEEKS to complete rather simple maintenance on my bike and even still it wasn't completed. Cory had a TERRIBLE attitude and was a complete A hole through the entire process. They refused to give me a quote and charged me 1700$ for basic maintenance. The bike doesn't even run anymore and I have to take it to another shop. I have NEVER written a review for any establishment before until I came to this sorry excuse for a buisness. do NOT come here. You will lose THOUSANDS of dollars and time while dealing with people who have no idea what they are doing. When asked about my bike failing to turn over, he suggested I get new grips. There are not enough words to describe how terrible this shop is and I advise with the utmost urgency to avoid the place at all costs. In the time it takes for your bike to get back you could have fixed it yourself and could easily surpass the very limited knowledge this joke Cory has. DO NOT COME TO THIS PLACE!!!!

Cory (and Jack and JR) kept the shop open late to trouble-shoot my Honda Goldwing after it randomly…read morelost power on the highway. He saved our roadtrip, and shared his wealth of mechanical knowledge. This is a guy who traveled to Italy with a vespa part in his hand to see if he could find a replacement. Very impressed with his whole set up, very grateful for his above and beyond service, and prices were fair.

Strong Warning - Hudson Valley Motorcycles…read more Please, before you even consider going to Hudson Valley Motorcycles, read the negative reviews. READ THEM ALL Because this is exactly what you will get. They are not anecdotal; they are what you will experience. No communication, arrogant, etc. My own experience lined up 100% with the bad reviews, and I'm honestly relieved I never let them touch my bike. Here's what you should know: The staff is dismissive and disrespectful. When I checked in the very next day after dropping off my Ducati, the shop manager snapped back with, "You only dropped it off a day ago." That kind of attitude says it all. After 4 days, I was told they had a lot of "recalls" come in so it would be another 4 or 5 days, and there were two more bikes ahead of mine. Had I not reached out, my bike would have just sat there, and who knows how many other recalls would have come in? I guess "recalls" are the equivalent of "dog ate my homework". The reviews repeatedly point out that their work is hit or miss. In other words, you might not only get treated poorly, you MIGHT also get shoddy work done on your motorcycle. The positive reviews? I can't say for sure, who wrote them sine employees and family can also add reviews. I am not saying they did but, who knows? Be aware. Even their responses to criticism show the same arrogance. One answer to a customer complaint was, "It's Westchester, so it's expensive." Let's be clear: Hudson Valley Motorcycles is in Ossining. Ossining is not Scarsdale, it's not Bronxville, and it's certainly not some high-end part of Westchester that justifies inflated prices. This shop is only seven minutes from my house, but I would never step foot in there again. I'd rather drive an hour to a shop that respects customers and stands by their work. If you want to know how you will be treated for service, watch the Seinfeld episode of "Soup Nazi"! NO SERVICE FOR YOU! Bottom line: If you value your motorcycle, your wallet, and your dignity, stay far away from Hudson Valley Motorcycles.

Bought a used bike from HVM. They were willing to negotiate on price. Very friendly and…read moreknowledgeable staff. They were good with fallow up questions after purchase of bike. They have a great selection of new and used bikes. Thank you for a great ride!!!!

my experience started off via SMS Text the a few calls back & forth. Frank gave me the best…read moretrade-in deal on my bike in the entire Tri-State area! I'm happy with the deal and truly enjoyed the 5hrs round trip ride to get my new to me Harley

I brought my 2018 Triumph Street Triple in for its 6,000-mile service. I texted about a week…read morebeforehand to set up an appointment and the process was smooth and painless. Matt was very responsive. When I got there I went over to the service counter and Matt was quick to help me. They took my bike in right away and Matt told me that the service would take about 2 hrs. While working on my bike they noticed some lights weren't working and Matt made sure to come find me to run it by me before they went ahead and did anything. They also noticed my front tire was on its last legs so he cut me a deal on a new one. Prices are fair and the service is friendly and excellent. I'll return for any of my other motorcycle-related needs.

If you live near here and ride on 2 go immediately!!!!! If it's a ride trip out here take it. This…read moreestablishment is located down on the docks in a cute little neighborhood. I was totally surprised by how much stuff they had in their store. The clothing is amazing! Great selection of vests, jackets, eyewear, jewelry, helmets, patches and leather bags and goods. One of the owners was helping us and couldn't be more accommodating. There's motorcycle parking in front as well. Also, they require masks and that you sanitize hands with provided cleaner when you enter the store. We spent some time in here looking around and kept finding more and more stuff we love ! I recommend you ask to join their email list, as they have some good sales. Don't wait! Visit this great place today

Place is awesome- tag came out of my shorty helmet so wasn't sure the size. I emailed- and they…read morecalled me within 10 minutes. I didn't connect on the phone but they emailed me as well. Great customer service. I ordered the helmets and got a shipping notice a couple hours later. Highly recommend.

A rude worker named "Jeremy" very tall , goatee & gray hair .. guess he doesn't care to sell any…read moreproducts .. 2nd day in a row I was treated like shit & "Jeremy" was zero help & have smart comments about choosing helmets .. the guy should be doing Uber eats where he doesn't need to speak to anybody .. cycle gear lost a good customer , went there to buy 2 helmets so they lost out on over $600.00 as well ... get better employees that actually want to work & help customers & not just stand in a store all day not helping.

The salesman at this location was very knowledgeable on everything in the store. He gave me great…read morerecommendations on clothing, gloves, helmets, etc. I do not live in NJ, but I will be visiting this store again.

This store is Awesome. Every Biker needs to stop in. There Leather jackets,vest, wallets,gloves…read more Great Store. Awesome young Lady. And great Prices . A selection of knives and scissors for everyone I will be Back Craig C.

Just purchased 2 beautiful leather jackets. Family-owned small business, the owners were super…read morehelpful in getting the right size and fit for both of us. Highly recommend for all your leather needs.

TLDR: Heroic makes a good suit, but their post purchase product support is better than any company…read moreI've ever seen in any industry. I discovered Heroic online after realizing one of the major items holding back my motorcycle riding was the poor fit of my motorcycle gear. If it was properly sized in one place it was off in another, and I was tired of trying to make compromises. I'd never heard of the brand (they're still unknown out west mostly) but came up in searches. After researching the brand and seeing a solid reputation I decided they were who I wanted to do my suit. I'll jump forward and say after receiving the suit my support has been amazing. I have spoken with Todd, the owner, a number of times. A few issues came up (a seam on my gloves I wanted reinforced, the 'grip pad' on the inner knee getting beaten up by my StompGrip) and he had ready solutions at hand. Then I ended up in New York and ran by the shop -- this was an amazing experience. He did all my measurements himself to update my sheet and make sure they were done right, and we went over my suit together to check the fit and see if there was anything else he might want to adjust. Once riding season is over, I'm sending the suit in for a polish pass. That polish pass isn't needed, the suit is great, but I'm looking forward to every improvement he can make on the already great fit. The downsides: When I ordered the suit business was super busy. I had a fairly specific/unique design in mind and it took a while for the two of us to get on the same page. This was frustrating but ended up working out and now that I have my suit I understand how much attention he pays to making sure his existing customers are able to keep riding. My recommendation: Heroic is amazing, hands down. I'd highly advise that you head to his shop, if possible, if you're getting a suit. He knows how he wants the measurements done and hashing design details out in person is far faster than via e-mail. Even if you do it all online though, the resulting product is still top notch.

Had the pleasure of meeting Todd McNabney last night. I had been meaning to stop in for a while. So…read moreglad I did. Excellent establishment. The level of detail and the quality of material within his gear is incredible. Todd even let me try on one of his suits, and the weight difference from my suit, is night and day, i was shocked. He has everything you need to ride safe and look good doing it! Well Done!!!

Came in to get outfitted for the MSF course. Store gives 20% off on 1 item if you have your MSF…read moreproof of enrollment, so big savings on a Shoei helmet!. Alec was super helpful & made sure I had properly fitted boots-even though we went through multiple pairs. Reasonable prices. Convenient location & hours.

I have been to this Cycle Gear a few times, however, this last experience prompted me to write a…read morereview. I go to Cycle Gear/Revzilla for all my gear. 365 Rider, the discounts are great, but the employees keep me coming back. The staff is so friendly and helpful. I ask newbie questions and they answer them respectfully, never making me feel bad and their recommendations have always been spot on. Victoria helped me purchase some heated gloves and even helped me install it on my motorcycle, even though it was so easy I could have figured it out myself. 10/10 can't wait to make more money so I can go spend it at Cycle Gear.

What can I say the store manager Erwin along with the entire store crew are outstanding. When…read moreCycle Gear was located at there old smaller location down the street from this new location they were okay not bad but definitely not the caliber of the current crew now I had purchased a Scorpion Covert F/X helmet at the old location upon Erwin's recommendation I just recently purchased an Arai Corsair X in matte black and additionally purchased a dark smoke visor and a DF-X2 diffuser and this helmet is not a good helmet it's an phenomenally amazing helmet. It's lights years ahead of my old helmet. The stability it gives you when riding at highway speeds its simply beyond amazing. The fit and comfort this helmet gives you is unlike anything else. My old helmet gave a huge amount of buffeting so much so that the road would become blurry. The entire crew is just simply amazing and they need to get credit for their great effort.

Cycle Gear in Hicksville off Broadway 107 ; what you see is a mattress company on the East Side…read more Note the right turn onto street into the left Cycle Gear parking lot is just before the start of the building. Louis was a very helpful employee. I needed an adapter for side mirrors on a scooter. He examined the scooter and mirrors and found a part to do it. A few other associates were kind and held the item at the register for purchase. They do have a sign up program if you wish to do further shopping there as well.