I have been a Moroney's customer for years and every experience I have had has been fantastic. The…read moreservice, the professionalism, the knowledge of all aspects of my Harley, the courtesy, the prices, et al. Always ready to help you no matter what your situation is. Moroney's goes out of their way to meet your needs in my experience. So to answer your top question, EVERYTHING went well.

Kacey was my cashier today! she was so helpful and knowledgeable on everything. i would definitely…read morerecommend going to her if you need advice especially if your a girl who doesn't know what to get her dad for christmas!

I am a newbie to motorcycles. Came to the shop to get a feel for the place, because...I'm a newbie…read more I need a place to get service done, to order stuff, have things installed, and winter storage. I won't be going anyplace else. Friendly, reasonable, good hours, a wealth of knowledge with a willingness to share (without talking down to the, you know...newbie), close to my home...I'm sold!

If I could give 0 stars I would. When dropping off my CBR600RR, I provided a replacement radiator…read moreand the only thing I asked was to get it running smoothly. It took them THREE WEEKS to complete rather simple maintenance on my bike and even still it wasn't completed. Cory had a TERRIBLE attitude and was a complete A hole through the entire process. They refused to give me a quote and charged me 1700$ for basic maintenance. The bike doesn't even run anymore and I have to take it to another shop. I have NEVER written a review for any establishment before until I came to this sorry excuse for a buisness. do NOT come here. You will lose THOUSANDS of dollars and time while dealing with people who have no idea what they are doing. When asked about my bike failing to turn over, he suggested I get new grips. There are not enough words to describe how terrible this shop is and I advise with the utmost urgency to avoid the place at all costs. In the time it takes for your bike to get back you could have fixed it yourself and could easily surpass the very limited knowledge this joke Cory has. DO NOT COME TO THIS PLACE!!!!

A rude worker named "Jeremy" very tall , goatee & gray hair .. guess he doesn't care to sell any…read moreproducts .. 2nd day in a row I was treated like shit & "Jeremy" was zero help & have smart comments about choosing helmets .. the guy should be doing Uber eats where he doesn't need to speak to anybody .. cycle gear lost a good customer , went there to buy 2 helmets so they lost out on over $600.00 as well ... get better employees that actually want to work & help customers & not just stand in a store all day not helping.

The salesman at this location was very knowledgeable on everything in the store. He gave me great…read morerecommendations on clothing, gloves, helmets, etc. I do not live in NJ, but I will be visiting this store again.

Staff super helpful, Anthony was great. The store is like a little community of like minded bike…read moreenthusiasts.

This store is terrible the employees are slow, they can be taking care of you and just turn around…read moreand walk away to another customer. I took my order back for a return they made me place a new order stood with the other items and never processed the return

Bought my first bike from them, made everything nice and easy. Quick, efficient and informative…read more Scott and Alexa are great!

Reading through the reviews I see a lot of negativity. I setup an appointment and had 80% of my…read morepaperwork done before I arrived and my machine was prepped. I would say just because you walk in with cash doesn't mean everyone is going to drop what they're doing, it was apparent this is a high volume dealership. My salesman Scott was punctual and helpful, Barb in finance was swamped and maintained her professionalism with two finance managers out, the owner Don was polite and I asked for water brought me into the back break room and provided water. With buying a new machine I needed some new gear, I didn't catch the parts guys name but super nice and got all the boxes together for me.

I had an unfortunate experience with a recently bought bike from another NY Ducati dealership…read more Mechanical issues had me stranded and in need of a tow on 2 separate occasions (not the bikes fault it was due to mishandling at the dealership/ improper assembly after service). Both times I had the bike towed to HVMC and Steve and the crew were able to diagnose the issue and have me riding again incredibly quickly. Despite the issues not being their fault they went above and beyond to rectify the situation and make sure I was happy. They've definitely won my business (I should have purchased the Ducati there to begin with). Extremely professional and polite, as long as I have a motorcycle I'll be returning to HVMC. Thank you!

Strong Warning - Hudson Valley Motorcycles…read more Please, before you even consider going to Hudson Valley Motorcycles, read the negative reviews. READ THEM ALL Because this is exactly what you will get. They are not anecdotal; they are what you will experience. No communication, arrogant, etc. My own experience lined up 100% with the bad reviews, and I'm honestly relieved I never let them touch my bike. Here's what you should know: The staff is dismissive and disrespectful. When I checked in the very next day after dropping off my Ducati, the shop manager snapped back with, "You only dropped it off a day ago." That kind of attitude says it all. After 4 days, I was told they had a lot of "recalls" come in so it would be another 4 or 5 days, and there were two more bikes ahead of mine. Had I not reached out, my bike would have just sat there, and who knows how many other recalls would have come in? I guess "recalls" are the equivalent of "dog ate my homework". The reviews repeatedly point out that their work is hit or miss. In other words, you might not only get treated poorly, you MIGHT also get shoddy work done on your motorcycle. The positive reviews? I can't say for sure, who wrote them sine employees and family can also add reviews. I am not saying they did but, who knows? Be aware. Even their responses to criticism show the same arrogance. One answer to a customer complaint was, "It's Westchester, so it's expensive." Let's be clear: Hudson Valley Motorcycles is in Ossining. Ossining is not Scarsdale, it's not Bronxville, and it's certainly not some high-end part of Westchester that justifies inflated prices. This shop is only seven minutes from my house, but I would never step foot in there again. I'd rather drive an hour to a shop that respects customers and stands by their work. If you want to know how you will be treated for service, watch the Seinfeld episode of "Soup Nazi"! NO SERVICE FOR YOU! Bottom line: If you value your motorcycle, your wallet, and your dignity, stay far away from Hudson Valley Motorcycles.

Dropped my grandsons quad off In February of 2025, for warranty work now it's now the end of June…read more2025 and they said come and get it. They were unable to repair it so much for factory authorized repair facility Nothing changed except them running out the quads warranty. It was brand new with a check engine light not going off. It was beyond their mechanical abilities to resolve. Maybe a good place to have a tire repaired not much more

They charged me for a service that wasn't requested and proceeded to charge me for it, I called ask…read morethem what happened and why they did it when I did not ask for it, they agree to refund me and the call ends. 3 minutes go by and the owner of the business calls me and starts yelling at me to bring the bike back and tells me to never come back, horrible people takes much to long to do and very over priced for knock off materials they sell wouldn't recommend

This store is Awesome. Every Biker needs to stop in. There Leather jackets,vest, wallets,gloves…read more Great Store. Awesome young Lady. And great Prices . A selection of knives and scissors for everyone I will be Back Craig C.

Just purchased 2 beautiful leather jackets. Family-owned small business, the owners were super…read morehelpful in getting the right size and fit for both of us. Highly recommend for all your leather needs.