These folks are outstanding! I was basically up a creek without a paddle. Another shop in the area…read morehad my 5th wheel for 5 weeks with complete knowledge that I needed it on a certain date because I had reservations in the Keys. They tell me on Tuesday of the week I was supposed to leave and said "I just don't think I can do it". This is 4 weeks after he said it would be no problem! Well I came across RV Service and told them what happened and the jumped on it. They did an incredible job. Keep me update all through the repair and it was ready! Well I am waiting for my wife and we are off thanks to these folk! If you want excellent service and basically no surprises go to these folks.

fast professional service for a fair price. I tore up the blue ox flat tow hitch on our motorhome…read moreand they replaced it on short notice as promised. I couldn't be much happier

Stuck with our Slide outs out. Trouble Shot and found we would be without parts for a week. Help us…read moremanually close the motor home so we could continue home. Tom is the man.

When you are in need they are there for you. Tom and Mark worked hard to find our brake failure on…read moreour new fifth wheel. You need to be safe and diligent they were both. We are thankful for your service. AriOna is a long way from VA

Jeff is the owner, and I am completely satisfied with the work he performed on my National RV. I…read morecould drive my RV to his location. We set up an appointment for Jeff to come to the campground I was in. 10AM, Monday morning and Jeff was there on time. He completed the repair work beyond my expectations and at the price I was quoted. Hopefully, I will need his services again but if so I will call Jeff @ RV WORKS. Thank you, Ed

From the owner: Registered\Certified Rv mobile tech. read more

Just seems that things do not get checked or fully fixed. Was told the generator needed to come out…read morebecause it overheated when the door was closed. Tok it home, pulled the covers cleaned the air intake, works fine . that was a 100 dollar waste. The rv went in for the generator shutting down and an ac that did not seems to work. makes me wonder if the ac was bad. Thought that they were good when we used them before but now, we come out with more issues than we went in with

Blew a tire crossing the Potomac. Put on the spare and did a search for trailer tires. Found…read moreAffordable RV Truck and Trailer Repair. Drove in and they quickly put on new tires and I was on my way. Very friendly and tires were "affordable". All of that only cost me two hours of trip time and the cost of the tires of course.

Outstanding service! Very nice people! Tom is extremely knowledgeable and the lady in the office…read moreis very nice. After being at two other places, the first who could not fix the generator, and the second one tried to rip me off. Kaeser's RV fixed it and saved me thousands of dollars! I highly recommend them, they are honest, even-handed, and very thorough. Lawrence B.

We were traveling across the country and developed a leak in the macerator. They were so helpful…read more First, by ordering the part before we even arrived and then by helping us to get the repair completed in under 1 day. Amazing!!!

Great service and extremely reasonable. We had a slide issue and was worried about the cost of the…read moreservice. It turned out to be a rubber seal caught in the gear. They charged me an hour of time and sent me on my way. I had a new set of stairs installed and had it winterized, as well. Great customer service and quick.

This group is far different than the rest of the RV repair shops and in-house dealership shops I've…read moredealt with over the years. I'm truly impressed with the customer service and quality workmanship. They are busy but comes along with being good. They are the go to people when your needing it done right.

If you want an honest, upfront and reliable dealership look no further. I can't say enough good…read morethings about the crew at Road Trip Camping. No crazy sales tactics no selling you crap you don't need. Just honest to the point help. They have a loyal customer base which of which I am happy to be a part of. I would rather drive 5 hours and past multiple other RV dealers to see the Road Trip Camping crew. It's hard to put my finger on exactly what it is. But I think honest sums it up. I was comfortable giving the a 5k check based on a hand shake agreement

BETTER BUSINESS BUREAU COMPLAINT FORTHCOMING…read more I strongly recommend that prospective buyers use caution before purchasing from Road Trip Camping. My experience after buying a 2024 TAXA TigerMoth Overland has been extraordinarily frustrating, and I am now preparing to file a complaint with the Better Business Bureau. When I purchased the camper, owner Warren and his staff repeatedly emphasized Road Trip Camping's relationship with TAXA, their standing as a major dealer, and Warren's personal relationships with people at the company. Those assurances gave me confidence that if something went wrong, I would be taken care of. Unfortunately, things went wrong almost immediately. First, the air conditioner supplied with the camper made violent gurgling noises and had damaged controls. When I initially reported it, Flo suggested the noise might be normal because her trailer's AC sounded similar. I pushed the issue, submitted a warranty claim, and the replacement was ultimately approved. I was instructed to purchase the replacement myself and submit the receipt for reimbursement. I did exactly that. Months later, I still have not been reimbursed more than $200 for the replacement AC. Then came something far more serious. On only my third trip with the camper, the driver's-side wheel bearing disintegrated while my wife, children, and I were traveling approximately 70 mph. A passing motorist yelled to us that our tire was on fire. We slowed down and pulled over. The bearing had failed catastrophically and generated enough heat to damage the hub components. When the trailer service company arrived, the wheel was precariously positioned on the axle. This could have ended very differently. This was particularly disturbing because I had been told the camper had been serviced and inspected before I purchased it. Warren personally assured me that he would oversee the warranty repair. Because I live nearly four hours from the dealership, parts were shipped to my home so the work could be completed locally. When one shipment arrived, I was required to pay nearly $100 in import charges just to receive the warranty parts. I then paid approximately $585 for the local repair/service work and submitted the costs for reimbursement. Again, I have not been reimbursed. Throughout this process I copied Road Trip Camping on communications and repeatedly asked for their help. At one point Brittany told me they had left a message with Storyteller's main office and that if I wanted additional information, I should contact Storyteller's Accounts Payable department myself. After purchasing the camper from Road Trip Camping based partly on assurances about their relationship with the manufacturer, I found that response astonishing. I am now out nearly $1,000 between warranty-related expenses, repair costs, shipping/import charges, and the replacement AC, while continuing to discover issues with a camper I was told had been inspected before delivery. Most frustratingly, Warren personally assured me that if Storyteller did not make this right, he would. That has not happened. I have retained the emails, warranty documentation, receipts, photographs, repair information, and correspondence associated with these issues. I would welcome Road Trip Camping responding publicly and answering two very simple questions: 1. Why have these documented warranty expenses still not been reimbursed? 2. Will Road Trip Camping honor Warren's personal assurance that these issues would be taken care of? Until that happens, based on my experience, I cannot recommend purchasing a camper from Road Trip Camping.

It's a shame that Sebastian has resorted to not giving people good service. There was a time when…read morethis man was very good and honest. I regret to say that is no longer the case. He took my money and did not give any service or product for it. I am sorry it has come to this for the people he took advantage of and for him as a person.

I paid Sebastian to correct a list of items on my Super C. Some of the items were missed by him…read morewhen he performed the inspection. He had my RV for 4 weeks providing several excuses for why it was not ready on the dates HE selected. When he finally told me it was ready for pickup, I arrived to find him rushing to correct items he'd previously claimed had been fixed. The next day, I unfortunately learned that he had not corrected items as he represented. I contacted him and he offered to come to me to correct the items. After he missed two dates that HE selected, I finally loss trust and faith in his ability to perform as promised. He agreed to refund 1/2 of what I paid him by Tuesday, April 8, 2025. It is now Saturday, April 12, 2025 and I haven't received a refund. Oh, did I mention he installed a used TPMS on only 4/6 tires and represented it as new! Do yourselves a hug favor and avoid the headache of using him.