My husband and I were on our way back to Delaware from Florida. We had been without electricity for…read more3 days. The owner of this company is a solid guy. We had called him first and then continued to calll around. He was the only one who was able to come out the next day. He is a hard worker who was determined to solve our problem. Rocky is a genuinely nice guy. I urge you if you are in the Richmond, VA area and are in need of assistance to reach out to this company. He spent 5 hours with us and was able to restore our electricity. We are so grateful.

These folks are outstanding! I was basically up a creek without a paddle. Another shop in the area…read morehad my 5th wheel for 5 weeks with complete knowledge that I needed it on a certain date because I had reservations in the Keys. They tell me on Tuesday of the week I was supposed to leave and said "I just don't think I can do it". This is 4 weeks after he said it would be no problem! Well I came across RV Service and told them what happened and the jumped on it. They did an incredible job. Keep me update all through the repair and it was ready! Well I am waiting for my wife and we are off thanks to these folk! If you want excellent service and basically no surprises go to these folks.

Stuck with our Slide outs out. Trouble Shot and found we would be without parts for a week. Help us…read moremanually close the motor home so we could continue home. Tom is the man.

When you are in need they are there for you. Tom and Mark worked hard to find our brake failure on…read moreour new fifth wheel. You need to be safe and diligent they were both. We are thankful for your service. AriOna is a long way from VA

Jeff is the owner, and I am completely satisfied with the work he performed on my National RV. I…read morecould drive my RV to his location. We set up an appointment for Jeff to come to the campground I was in. 10AM, Monday morning and Jeff was there on time. He completed the repair work beyond my expectations and at the price I was quoted. Hopefully, I will need his services again but if so I will call Jeff @ RV WORKS. Thank you, Ed

From the owner: Registered\Certified Rv mobile tech. read more

Just seems that things do not get checked or fully fixed. Was told the generator needed to come out…read morebecause it overheated when the door was closed. Tok it home, pulled the covers cleaned the air intake, works fine . that was a 100 dollar waste. The rv went in for the generator shutting down and an ac that did not seems to work. makes me wonder if the ac was bad. Thought that they were good when we used them before but now, we come out with more issues than we went in with

Blew a tire crossing the Potomac. Put on the spare and did a search for trailer tires. Found…read moreAffordable RV Truck and Trailer Repair. Drove in and they quickly put on new tires and I was on my way. Very friendly and tires were "affordable". All of that only cost me two hours of trip time and the cost of the tires of course.

Outstanding service! Very nice people! Tom is extremely knowledgeable and the lady in the office…read moreis very nice. After being at two other places, the first who could not fix the generator, and the second one tried to rip me off. Kaeser's RV fixed it and saved me thousands of dollars! I highly recommend them, they are honest, even-handed, and very thorough. Lawrence B.

We were traveling across the country and developed a leak in the macerator. They were so helpful…read more First, by ordering the part before we even arrived and then by helping us to get the repair completed in under 1 day. Amazing!!!

Great service and extremely reasonable. We had a slide issue and was worried about the cost of the…read moreservice. It turned out to be a rubber seal caught in the gear. They charged me an hour of time and sent me on my way. I had a new set of stairs installed and had it winterized, as well. Great customer service and quick.

This group is far different than the rest of the RV repair shops and in-house dealership shops I've…read moredealt with over the years. I'm truly impressed with the customer service and quality workmanship. They are busy but comes along with being good. They are the go to people when your needing it done right.

If you want an honest, upfront and reliable dealership look no further. I can't say enough good…read morethings about the crew at Road Trip Camping. No crazy sales tactics no selling you crap you don't need. Just honest to the point help. They have a loyal customer base which of which I am happy to be a part of. I would rather drive 5 hours and past multiple other RV dealers to see the Road Trip Camping crew. It's hard to put my finger on exactly what it is. But I think honest sums it up. I was comfortable giving the a 5k check based on a hand shake agreement

We brought our pop-up here to be fixed. Unfortunately, the next time we went to use the camper,…read morethere was some minor damage that wasn't there when we dropped the camper off. Since it was a Sunday, I sent a message via Road Trip's website. Warren responded quickly, took responsibility and offered to fix the problem free of charge. They truly have been great to work with. Normally, I would remove a star (or maybe even two or three) for the damage to the camper; however, in today's society, where service people often give excuses or refuse to take responsibility, Road Trip's response was a breath of fresh air. Hey - we all make mistakes, but when we do the RIGHT thing to do is take responsibility and fix the problem. That's just what they did!

I called Sebastian on an emergency and the next day he was at my RV he troubleshot it found out…read morethat the unit was bad contacted suburban. They sent him the replacement core and int seven days later he was back out again and didn't even charge me a service call he also fixed some water leaks that were noticed during his install and also repaired my toilet that had a cracked flange on it. Sebastian went out of his way over an hour and a half each way to provide services for me. He arrived when he said he would arrive and he took care of me. Sebastian's work is very professional and he pays attention to detail and cleans up so you don't have to worry about it as Mr. Ford would say job well done I fully endorse him for any RV Repair that you may have and he's a great responder to people in destress.

It's a shame that Sebastian has resorted to not giving people good service. There was a time when…read morethis man was very good and honest. I regret to say that is no longer the case. He took my money and did not give any service or product for it. I am sorry it has come to this for the people he took advantage of and for him as a person.