I am going to add to the other reviewers who were not happy with their service here. I wish I had…read moreread their reviews before going. It is one of the top choices with insurance as it is a franchise. Perhaps one of the other locations has quality body shop guys but this place is a joke. I had to return twice for the work to be repeated because not only did the technician not do his job or maybe they just dont know what they are doing, but the person in charge of checking didn't do his job. This is just a feeling I had but I dont think they did the work they claimed and charged for it. I have never encountered such incompetence in a repair shop/work . Save yourself frustration and stress.....go somewhere else.

DO NOT GO TO THIS SHOP! I strongly advise against using…read morethis auto repair shop. Your insurance policy allows you to take your vehicle to any repair facility, and if your car is still under its factory warranty, it is best to take it to the dealership. My car was repaired here after a rear-end collision in early 2024. Approximately two years later, I noticed my muffler was damaged and making noise. Remembering their warranty, I brought it in for inspection. They informed me that they had used a non-OEM part that failed and needed replacement. While they agreed to the replacement, they never followed up as promised. After a week of no contact, I had to call to follow up. They then claimed the part had been ordered and would contact me the next day, which never happened. I had to call again. After repeated attempts finally the part arrived and appointment was scheduled, they provided a rental car, but I still had to repeatedly check in throughout the day for updates on the repair. Upon picking up my car, it was not cleaned after the repair, and I was sent home without any paperwork. I called the next day requesting the paperwork, and the manager promised it the following day. The next day, I received an email with outdated paperwork from 2024. When I requested a receipt for the recent work, I was told that they were unable to provide one. I raised concerns about the unprofessional behavior of the client representative, Brian, and how I had to repeatedly follow up, only to be sent home without the necessary documentation. The manager, Damian, responded with, "We have concluded business with you and will agree that from here forward we will not be conducting business with you again."

Kind, honest, fast, same day service, and the price was very reasonable! I am now not afraid to get…read moreinto my car on a hot day because A/C is so cold! Thank you Precision Automotive! Justine Vasquez Morgan

If you're looking for a top-notch, trustworthy, and professional auto repair shop, look no further…read morethan Precision Automotive in Longwood! Car trouble is one of the most annoying and frustrating things, and if you don't have someone trustworthy to help you, it's even more stressful. That's exactly how I felt when my Mercedes GLC suddenly started having major issues. I brought my vehicle to Precision Automotive, and Matt and everyone at the shop were so kind and patient. It's very easy for mechanics to take advantage of people -- especially women -- and they did the absolute opposite. They were honest, transparent, and genuinely helpful. Highly recommend Precision Automotive!

This is my second time coming to John and Sergio's body shop to have my car fixed…read more They are very responsive and friendly and I have found that no where else but here. They may take a little while if your car is super damaged from collision like mines but overall, I recommend them for their family friendly service. Parts are not an easy thing to find right now with our market and they did the very best in my eyes finding all the necessary parts that I needed to have. Everyone is treated like family and hopefully I will be back but only to visit! No more car damages for me please! Lol!

Good as new! I got referred to Sergio's by a friend and I'm glad I did. Sergio and his team are…read morevery responsive & kind. My car looks brand new if you need auto body repair, I recommend this place 10/10.

Came here to fix my horn on "09 C300, the sound quality was really good -- I was surprised when I…read moreused it first time on the road, it was clear and loud (in a good way). Ask how much they charge for the plate lights and they're willingly put new bulbs for me. 11/10 service

What a great family owned business! Jerry gave me a price over the phone for the service I needed…read more I will not take my car anywhere else.

"I had multiple issues when I took my car to Olympic Auto for the first time. They were quick to…read moreprovide an estimate and were beyond fair. What happened next is why I will never go anywhere else, and why I will stand behind them and recommend them to ANYONE! The first two issues were fixed with no problem, but I had an issue with an expensive part. They verified and issued a prompt warranty part, which would be the end of it for other shops. The problem persisted, but instead of giving up, as most shops would do, they dug in. It took a little bit to finish it off as there were some other variables involved, but Jose, the manager and an incredible mechanic, and Aaron, the owner himself, worked with me to ensure that in the end, I was treated fairly. I cannot begin to express my gratitude to this establishment and to Jose and Aaron personally. I am a customer for life."

It's very rare to find an auto repair shop that consistently delivers solid, honest work at a fair…read moreprice. I've relied on them for years and I credit them for keeping my beloved old Jeep in tip-top shape for 300k miles and counting.

We visited this place looking for a vehicle. They had a good selection of vehicles and upfront…read moreprices. This is a low pressure environment that allows you to take your time to shop. Although we didn't find what we needed I feel the service was good and the prices were reasonable.

The sting of having to pay for this dealer's mistake just so I can hold title to my vehicle is…read moredisheartening. I look at the positive reviews and just wonder "where were these folks when I was purchasing my truck?" They've not tried even once to accept any responsibility for their shoddy work and failure to hold up their end of the financing debacle. Contemptable, and just disappointing.

I brought in my 1998 Expedition. The truck was really in bad shape. Barely running is an…read moreunderstatement. It was so bad that I didn't think it would make it there. It did make, but just barely. I talked to them and explained that the Expedition was making a knocking sound and would sometimes almost stall on me. I told them that I was traveling to Pittsburgh and I didn't think the Expedition would make it there the way it was running. They agreed and looked it over and have me a complete abs through breakdown estimate of what was needed for the repair and the cost of each item and the total. The price was beyond fair. Then I asked them if they could do the repair in under a week. I had to head to Pittsburgh and needed the Expedition to go up there. They said that wouldn't be a problem at all. Which was really surprising. A lot of shops would say it would be a minimum of a week. When I picked up the truck I was surprised at how well it was running. They brought it from the brink of death to have it running like the day I bought it. I was in fact so satisfied with their work and generosity that I brought my baby, a 2012 Mustang GT to get an estimate on how much it would cost to get it fixed. I was unable to pay immediately to fix my Mustang and Alan (The owner) offered to let me store it there until I could afford to get it fixed. A little after I had it there I had contracted Covid-19 and it completely stalled my life. With the downturn of the economy my company lost all of its business and I had to wait even longer to be able to pay for my Mustang. Alan had been in constant communication to see how I was doing. Didn't even bring up about my Mustang sitting at his shop for months on end. His concern was first and foremost was my health. I was in and out of the hospital and the whole shop was just so generous with taking care of my Mustang. I was FINALLY able to pay the shop for my Mustang. I got her back and again they do the best job I've ever had done on a vehicle. My Mustang just ran like a top. Drove as better as its ever been. He even educated me on full synthetic oil vs synthetic blend. He suggested going with what Ford recommends and use a synthetic blend. Even though it's a lower priced oil her recommended that instead of the more expensive oil. They put the customer FIRST at the shop. They not only treat you as a client, but also as a family member. I'll only take my vehicles to The Ford Shoppe for now on. They treat you REALLY well, but they also do some of the best repair work. I've never been so impressed with a business as I am with the Ford Shoppe. I have come to consider them family now. They're the best people you could hope to ever meet. I can genuinely recommend the shop. Everything they do is of the absolute best and highest quality. I'll forever be grateful to them for all they did for me.

If you're looking to be scammed and put out hundreds of dollars without your problem being fixed,…read moreyou've found the place. My problem started back in late July when I came in for a simple CV axle replacement. This was the only problem that I was having and the only problem that needed to be repaired on my car. When I came to these people in July, they told me they were putting a brand new Ford part in my car and that is what they quoted me for.. After leaving the shop, I noticed there was a loud ticking sound in my car while accelerating, which was not there prior to going to the shop . I take the car back the next day, without even looking at the vehicle they send me 1100 quote saying I need new control arms. At this point I don't believe these people at all because the sound was not there prior to the CV axle repair. I took my car to three other mechanics in the area, ALL saying my control arms are in perfect shape along with my lower brushing. Absolutely no movement on them or anything. The first thing we noticed, when putting the car up on the lift was the axle. The axle put in my vehicle was a used garbage part from the junk yard. Immediately we could tell that this was the actual making the sound.. The other mechanics told me to go back to the shop and warranty the axle. After arguing with them and them denying that the axle has anything to do with the sound, supposedly, he agreed to warranty and replace it. He brought the car back and within 45 minutes he came out and apologized, saying the axle was making the sound. After leaving the shop, the sound was gone for about 2-3 days. Quickly it came back. I took my car back to my main mechanic and we lift it up on the lift. These mechanic at the ford shoppe lied right to my face. Still the same old trashy used axle that they put in back in July remained in place. This shop never replaced or repaired it. All they did was tighten some screws and send me on my way when I came back for repairs. These people are well aware the axle is problem and try and scam you out of hundreds of other dollars. To this day, my axle remains unrepaired, and the shop is unresponsive and willing to work with me. Another thing is, I WAS NEVER QUOTED NOR DID I PAID FOR A USED PART. I WAS TOLD I WAS GETTING A BRAND NEW FORD PART. Every single day I have to drive around with the anxiety that my suspension will collapse due to the negligence and carelessness of this shop. Before giving this shop the time of day, consider your local dealers or well accredited repair shops. This place will try and scam you and create problems in your car that was never there.

My husband and I have been coming here for years. They have always been fair and reasonable…read more All I can say about some of the butt hurt people that left crap reviews, how did you all behave? I'd love to hear the other side of your petty issues. ;)

They are professional, and clear about what they are going to do and prices. I have been to two…read morejeep dealerships with my Jeep Renegade. I can't tell you how angry I am with those people. This place fixed it and didn't try BS me in sales I didn't need. With how much work my girl needed the price was fair and reasonable.