Not a bad place to tan just do not try to cancel your membership! It is hell. No customer service…read more 3rd time today trying to cancel but still have to pay for another month. I haven't tanned since june 2016. I recommended reading the most recent reviews yelp doesnt "recommend"

The customer service was above and beyond! Thank you for making me feel comfortable with my first…read morevisit. The spray tan was just ok, but that is always hit or miss.

Love metropolitan Sun Spa!! You don't need an appointment and they are open on Sunday, which is…read morevery convenient. The monthly membership fee is reasonably priced, and The staff is very friendly!!

No need for an appointment. Best prices in town with high quality equipment. Open 7 days a week.read more

I haven't been here in years since we moved to Ga but i miss this level of customer service, they…read moremake you feel like a million bucks, the service is great, the prices & products are great. I miss this

This place was bought out and didn't recognize my plan after change of management. Definitely not…read morethe same. I'll never be back. Contracts only for service.

Absolutely a flawless store! All girls are warm and welcoming, ready to greet me right as i walk in…read moreor quite literally run to the front to take care of me! The Manager is the sweetest soul and I completely understand why these girls are so happy, because this is a great work environment that's so welcoming to its clients!

I left Palm Beach Tan almost a year ago to join Glo Tanning, and unfortunately my experience at the…read moreMcKinney location has not met expectations. One of the primary reasons I signed up was due to the advertised "open sun" tanning beds. However, this location only had one of these beds for a short period before it was removed entirely. This was a key factor in my decision to join, so it was disappointing to see it no longer available. Wait times have also been a consistent issue. Regardless of the time of day; morning, afternoon, evening, weekday, or weekend: I almost always experience the same delays. This does not seem incidental, but rather a result of how operations are structured. 20-30 min wait for a tanning bed, and 15-20 mins wait for a sauna room consistently, week after week is crazy. I've been able to write this entire review while in their waiting Lobby, waiting for my bed to be ready, because even the saunas weren't available. The waitlist process appears to contribute heavily to these delays. For example, when a client uses a wellness sauna session and then plans to tan, they are placed "in line" for a tanning bed while still in the sauna. This effectively reserves the next available bed, even though the customer is not ready to use it yet. From a customer standpoint, it would be more efficient to prioritize guests who are ready to tan immediately. Additionally, the variety and quantity of beds seem to limit efficiency. Having only one of each bed type makes it difficult to manage high-traffic periods smoothly. The overall quality and maintenance of the equipment is also a concern. Beds do not feel as hot compared to other salons, Bluetooth features are entirely nonfunctional, and mister canisters are often empty or not working. I also have not observed bulb replacements during my visits, which raises questions about maintenance frequency compared to other salons. I've had great experiences at the Lemmon Avenue location in Dallas. Rarely any wait times, and good they have good tanning beds. That said, I want to highlight that customer service at all locations has consistently been excellent. Overall, while the staff experience is strong, the operational flow and equipment management at the McKinney location would benefit from improvement to better align with customer expectations. Unfortunately, I will be looking into Palm beach tan again :/

As for someone who works in the aesthetics industry and has worked at a tanning salon before…read more...... This place is fantastic. Every detail has been thought of. Love the luxurious touches. The spray booth is thoroughly cleaned. I didn't see any uneven splotches. Which I was nervous about because I wore the wrong clothes and thought I ruined it. The staff could be a little more knowledgeable about products but other than that. 10/10 love my monthly membership which is so cheap compared to my other experiences.

I just went in and I stood there with no one acknowledging me. no hi. no nothing. there were two…read moreworkers. one of them was pretty busy attending a customer and doing her job as one should. the other was chit chatting it up with another girl while they both saw me standing there waiting. I ended up just walking out, called customer service, and cancelled my membership. this is the second glo tanning location that has done this to me. I should have never left palm beach tan

The customer service at this location is extremely poor! Inconsiderate and rude staff.read more

Amazing costumer service! Love all the girlies there and their establishment. The beds also have…read morered light!

I've been a member here for years. Super convenient, never a wait, good tan…read more My concern is - are they open anymore? I've gone 2x in the afternoon on Tuesdays in the past few weeks and the doors have been locked and all the product pulled from the shelves. Thanks!

I bought a package and was told it didn't expire. I had been coming here for 5 years specifically…read morebecause the packages didn't expire. When I returned to use it, they said it had expired and offered no help. Said I was lying. Absolutely terrible service with zero customer service. Also the quality has gone way down from before. No towels and dirty stalls. Theft of 200$ Zero stars

this location is awful! so I haven't tanned in 3 plus weeks and did a full 12 minutes in a 12…read moreminute bed without even getting hot! prior to taking the small break I was going 3 times a week and happened to pop into the Lake Forest location by cinemark and did a 12 minute bed there-- HAD TO GET OUT AT 9 MINUTES because it was SO HOT! I have never EVER had to get out of one of the University/380 beds because it was too hot! Starting to wonder what I'm even paying for!

Everything was a great experience and Laci (training store manager) was very professional and took…read moreher time explaining the entire process to me, first impression is always a lasting impression and may I just say how stunning & gorgeous Laci is!

I am so happy I found this gem and have recommended them on several occasions. From the moment you…read morestep inside, the feeling is incredible! Customer service is clearly a top priority here. The staff are consistently friendly and always greet me with a smile. The two young ladies working the day I started my membership were patient, knowledgeable, and very helpful with all of my questions. And to top it all off, the place is absolutely immaculate!

Beautiful tanning and wellness salon in the Northlake/Argyle area. The interior is comfortable and…read moreinviting, the staff is friendly and knowledgeable on the equipment and they offer several different memberships depending on if you want to do everything, just sunless tanning or just wellness services. The equipment is all brand new and very well maintained. It's also a locally owned, small business!

Awesome place to have as a workout place! I rejoined today after about a 5 year hiatus, Had to…read moreget back into the gym for better health. Also? This company has two locations in Sherman and one in Gainesville, who is where I work!! Justin was super nice along with his co-worker. Excellent customer service with the tour of the facility! Get off your couch or desk chair and come get you some!!!

Clean and well maintained. Friendly staff. Not too crowded. And all ages show up. Well worth the…read moremonthly fee!