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    BrookBelle Alternative Healthcare

    5.0 (3 reviews)
    Closed • Closed

    Services - BrookBelle Alternative Healthcare

    Chiropractic bodywork

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    8 months ago

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    New Britain Podiatry

    New Britain Podiatry

    2.9(15 reviews)
    0.1 mi

    I had a follow-up appointment with Dr Burian scheduled, but an emergency came up at work. I work in…read morea hospital, and I attempted to call the office as soon as I knew I wouldn't be able to make it. Unfortunately, there was a long wait to reach the front desk, and I couldn't remain on hold because of the emergency. I called back about 30 minutes later to reschedule, only to be told that I could not make another appointment until I paid a $50 cancellation fee. I explained my situation and asked if they could make a one-time exception since I have never missed or late-cancelled an appointment before. They told me they were unable to help. I understand that offices need cancellation policies, but I was disappointed by the complete lack of flexibility or consideration for an unforeseen emergency and a patient with a good attendance history. As a result, I'll need to find another podiatrist to continue treatment for the issue they had already begun managing. I was hoping for a more compassionate and patient-centered approach.

    I had my first appointment with Dr. Burian yesterday and it was one of the best interactions I have…read morehad with a healthcare professional in a long time. He was thorough, knowledgeable, and easy to talk to. He took his time to learn about my history, and made me feel confident in his diagnosis/prognosis. He spent a good half hour with me completing a physical exam, providing education, and explaining how my issue can be addressed. I was worried that my pain would lead to long-term changes in my functioning level, but he made me feel so at ease. Also, from the first call to schedule, the office staff were consistently attentive & kind. I would highly recommend New Britain Podiatry.

    Chalfont Family Practice

    Chalfont Family Practice

    2.8(17 reviews)
    0.5 mi

    Worst Managed Practice I have ever experienced! Started going to them about twenty years ago, but…read morein the past two years they have become so unprofessional. Calls are never returned, ever. it takes weeks to get the simplest of approvals leaving dozens of messages to get an answer: what should have been a routine order for lab Corp for blood work for physical was not issued two days before the appointment because they "were waiting for doctors approval". Having experiences this in last years physical I started calling them ten days prior to the appointment, two days before the appointment still no returned call. Another time the doctor ordered a procedure and when I went to schedule it the hospital said they needed pre-approval. The insurance company said the approval had to come from the doctors office. Dozens of calls to Chalfont Family Practice, no call back even once, finally I connected and was told "oh we should have given you that authorization number when we gave you the order". When you visit, there are half a dozen people mulling around; but no one seems to return calls or listen to messages. Archaic and old fashion office that does not use email or texts to communicate with clients; everything is menu and voicemail and they do not return your messages. Don't expect much here, the office is busy making the patients jump through hoops; and they seem to enjoy it.

    most staff are top notch. avoid Elizabeth. she diagnoses and gives recommendations based on what…read moreshe googles in the room with you. she doesn't listen to the patient or take into account past treatment administered from other staff

    BrookBelle Alternative Healthcare - chiropractors - Updated September 2026

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