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    Brookdale Lodge

    3.1 (195 reviews)
    ModerateHotels
    Closed 8:00 am - 10:00 pm

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    Rusted microwave
    Ashley H.

    Honestly this lodge is about you get what you pay for. We ended up here because they allow dogs and it's cheap. They have newer furniture, nice TVs, and typical motel carpet. Wasn't the cleanest but could have been dirtier. Patio needs a nice good wipe down, walls could use a wipe down, shower heads didn't work well, fridge didn't work at all and microwave was so rusted we didn't want to use it because it seemed to be a fire hazard. Overall grounds needs a good clean. Cigarette butts and random stuff all over outside. Staff was nice, location in the trees was beautiful, and it was super quiet. Would I stay here again? Probably because they allow dogs and it's cheap. I did let the staff know about the microwave and he said they would get it taken care of.

    View from the Spacious Balcony.
    Nancy O.

    We stayed here for the Witches Ball for Halloween. What a treasure. The entire experience was a treat! The staff is friendly and helpful. Rose Bud answered all of our questions and made some great suggestions for the stay. The rooms are newly remodeled. They are spacious and clean. The beds are comfortable and made for a restful nights sleep. As a bonus, the diner served midnight pancakes at the end of the night for the event. They were fabulous!

    Broken doors and dirty towels less than 30 seconds on entering
    thomas C.

    We call the front desk right away. Talk to the "manager" a short man that checked us in . Told him about the door and towels. Took forever to get the new towels and god knows what else they didn't clean in the room. Asked for another room and they couldn't do it. Asked for someone to fix the door so I can shit with the door closed. I was denied. The short manager in the phone when asked if we can then get a discount on the room said yes to speak with him in the morning. Morning checkout came and no discount. Was told since they supplied new towels and that they were going to eventually fix the door so there was nothing g to discount. I could not believe it. We have been going to brookdale for years and this will be our last time. That shirt little man is a fucking joke and should be fired.

    View from the room.
    Heather H.

    Came for the spooky and did not disappoint. So grateful to finally found some time to check out this property. The grounds were beautiful surrounded by giant trees and a babbling brook. Front desk staff was gracious and were very kind and helpful. The room was super clean and the beds were very comfortable, I slept like a rock. The rooms all had roomy balconies, coffee maker, microwaves, and mini fridge. Unfortunately it was off season so there wasn't any dining onsite but there was a general store with snacks and drinks open until 9. ( Boulder Creek and Ben Lemond are close by with adorable dining option's.) I would love to come back when the pool and the brook room are open again. I really hope the owner is able to referb it to its former glory. It's really a special and unique property and It would be awful to loose a slice of history. And if you forget a cork screw, the nice lady in the general store is happy to help

    Big Jimmy
    Jennelie S.

    I had a wonderful stay here. The grounds are spacious and beautiful. The guy at the front desk was super friendly and helpful. The room had a cute patio with a beautiful view. Room was clean and comfortable. I would definitely stay here again!!

    What is this?!? Get this fixed!

    People are living in it. That's our theory. The website was clearly lying! Guy at the counter said restaurant was closed for 20 yrs! The website clearly said it had a restaurant! A review did say that it was probably closed 'cause it was off-season. But still. Band was too loud at 10pm! Location was good tho. Boulder Creek was a good li'l town. Had some of the best Penne Alfredo I'd ever had (See my aroma restaurant review)! Weird stains on the ceiling and floor insanely sticky because the shower leaks so much water! Fyi aroma restaurant was in Ben Lomond.

    Brian C.

    Last minute trip to get our dogs out of the city for the 4th of July. Definitely interested in staying here again, the room was very very spacious, clean and modern. Wish there was more open to explore. The bar they have was closed, the restaurant they have was closed, the whole other building was closed off too. I didn't realize how big the place was and what they all had there until I arrived and looked it up online. There is so much that could be seen but everything was closed except for the small check in office. Pet friendly place, they do charge $50 a dog. Many pet owners were here to get away as well. Probably will be back again next year and hopefully they have a little more open especially since they had so many guests with their pets here.

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    2 months ago

    Cool spot when busy. They had a great pool tournament but then they stopped it on a dime. Mary the bartender is fantastic. All smiles.

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    1 year ago

    Huge rooms, great balcony view, lots of parking. Very comfortable. I will be staying here again.

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    Great place to stay new manager is awesome very friendly , and professional!! Great rooms, great prices, can't beat it!

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    Page 1 of 5

    Ask the Community - Brookdale Lodge

    Does anyone know if/when they're going to re-open the Brookroom for dining?

    The closest estimate right now is 2025

    Any haunted stories?

    Yes, Check out my Yelp Review

    Don’t See Your Question? Ask Away!

    Review Highlights - Brookdale Lodge

    No complaints, the front desk gentleman was very kind and helpful.

    Mentioned in 4 reviews

    Read more highlights

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    Quality Inn & Suites Santa Cruz Mountains

    Quality Inn & Suites Santa Cruz Mountains

    3.2
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    I tried to make a reservation at this property online through a third-party site and had nothing…read morebut difficulties. I was in the neighborhood so I stopped by and I'm glad I did. The person at the front desk was AJ. He was extremely helpful. assured me he had what I needed and ended up, offering me a lower price. I tried to make a reservation at this property online through a third-party site and had nothing but difficulties. I was in the neighborhood so I stopped by and I'm glad I did. The person at the front desk was AJ. He was extremely helpful. assured me he had what I needed and ended up offering me a lower price. The room was immaculate. The property is really nice. meaning it was affordable, the people around me were nice, it was quiet, it just had a nice welcoming feel to it. you sometimes you can book it a in regards to price you get there and it's full of ugly weird late? This was nothing like that. It was a very pleasant I will definitely return. I was told by a there are two on the property at either end of the two-story building and if you can reserve that in a higher price, you will really enjoy it. That's where I'm going next time. thanks aJ

    Honestly exactly what you need for what it is. The front desk assistant was a pro and helped me out…read moremultiple times with some check in issues. The room was comfy and had everything I needed for a quick night on the way through town. Ya it's a little worn, but totally great for a pit stop

    Redwood Croft

    Redwood Croft

    4.6
    (47 reviews)

    Yak milk bone (for dogs) and goat milk soap (for people) - these are but two of the more…read moreinteresting things we discovered during our stay at this dog-friendly bed and breakfast. Sitah and Dale (the owners) and their staff went out of their way to make us feel welcome. Their affable mien, as well as their superb culinary skills, made our stay memorable and deeply satisfying. We chose the East Room. It is lovingly decorated, spacious, and well-furnished. The queen size bed, desks, sofa, mini-fridge, and heater that warms up the toilet seat provide just about all of the creature comforts one needs. The room also has a fire stove to delight the pyromaniacs and a huge, deep stone soaker tub that can easily accommodate two sumo wrestlers (or half a dozen jockeys). A couple of things to note: (1) There's no cell phone reception (at least not T-Mobile or Sprint). But there is free WiFi. (2) While the windows and skylights may infuse the room with a bright and cheery feel, they may make it hard for you to sleep in late. So don't forget to pack your sleep mask.

    I've been holding off with my review for nearly 8 months because I wanted to be sure that the…read moreRedwood Croft would live up to my expectations of a 5 star establishment. I am so delighted to now say that Sitah and Dale made the most special day of my life a total dream. After searching up and down the California coast for a place to get married that felt "right", I was feeling pretty disheartened and was ready to throw in the towel. But, on a whim, we decided to take a trek to Bonny Doon on our way to another venue location and I happened upon the Redwood Croft for a potential place for out of town guests to stay. And wouldn't you know it, they mentioned they host events on their website! My now husband and I took a day and drove down the coast from San Mateo and stopped in to chat with Sitah about her home. The place was (is!) stunning and from the moment we set foot on the grounds, we knew it was the perfect place to get married. Sitah and Dale charge a reasonable amount for the 2 night rental of their whole B&B, plus having nearly 100 people on-site for a wedding! It was so magical to spend the night there before the wedding, then to wake up and eat Sitah's homemade blueberry pancakes (which she made a batch gluten free for me! So amazing!) and spend the rest of the day primping and relaxing before we said "I do!" on their beautiful back lawn and garden. They made everything go so smoothly and they opened their home to my family for the weekend -- it made the wedding weekend just sublime. Before we had our big day, the hub and I spent an impromptu overnighter at the Croft, just to get a feel for it. Our night was peaceful (we stayed in the East Room) and I can't wait to go back now and spend special weekends and anniversaries there. Thank you, Sitah and Dale, for making our day a true piece of romance. Our memories will be sweet and our life will be grand and you had a hand in making that come true for us!

    Masoods Lodge

    Masoods Lodge

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    Masood is a G - he's a real one. I booked the only room that was available online which was a room…read morewith one King bed for me and my teenage son. When I checked in, Masood looks in the car and asks me how old my son is. I told him he's 15. He then says "You're gonna need a room with 2 queens - I'll change it for you." He also took the time to walk us around and show the little creek area with all his ducks. The place is nestled in a redwood forest and the cabin was very cozy. We are planning another stay in a few weeks.

    If you're looking for Glamping style lodging that's pet friendly, and family friend, or both! This…read moreis a great option. I stayed in lodge #7 and it was awesome. The room came with a queen bed. Pull out couch if needed. A sofa. A fridge with a freezer. A microwave. A small toaster oven. A dining table set for two. A small 42 inch TV. Wifi. And a full size bathroom with a stand up shower with good water pressure. I chose this lodge because it's super dog friendly and family friendly. The only request is that you keep your dog on leash at all times while outdoors. The property has a mix of lodges and RVs to chose from. It has two coffee stations with filtered water stations at the front office and a nice big river with crystal clear water that flows through the back of the property with some areas deeper than others that can be used as a swimming hole/quick dip. Also, theres a few ducks and geese rescued from the animal shelter that lives down the river and are visable from the property. Despite temperatures rising to the 90's F at peak day, my room stayed 68F because of the nice big redwood trees that shaded that room. It has 2 big windows towards the front of the room and 1 window in the bathroom. It was equipped with AC if needed. The property also had communal propane grills to use for cooking and a propane cook top, stove to use. They are limited in plates, utensils and plates, so make sure to pack your own picnic utensils! I also packed my own spices, food, cooking tools, plates and utensils etc as if i was going camping. The staff members are all super friendly and helpful. I can't tell you the number of times i hear the host pick up his cellphone because a visitor is lost. They are currently making major improvements to all the lodges. Im looking forward to coming back post renovations.

    Hilton Santa Cruz/Scotts Valley

    Hilton Santa Cruz/Scotts Valley

    3.0
    (566 reviews)
    $$

    Underrated hotel here in the Scotts Valley Santa Cruz area. While the property feels slightly older…read moreand dated, the rooms and the facilities are very well maintained, which makes a huge difference. Parking can be limited, particularly during busy times, and still is expensive to park overnight. Rooms are spacious and relatively modern. Bathrooms are clean and tidy. Slept great here, bedding and linens are clean and sharp. Staff at the front desk are a mixed group - some are very motivated and enthusiastic, others are a little bit less interested in your stay. The downstairs bar is lively and well staffed. Limited dining options. Pool hot tub is nice and well maintained. Gym is decent. Would stay here again.

    Poor Service, Hidden Fees, and a $300 Smoking Fee Charged to Non-Smokers…read more My stay was extremely disappointing and reflects a breakdown in basic service standards and billing practices. During the stay, there were no towels available at the pool, daily room cleaning was not provided, parking transactions included additional service fees, and coffee from the lobby/breakfast area carried a $5 charge. These issues were inconvenient, but the primary concern arose after checkout. After departure, I was charged a $300 smoking fee based solely on an air quality and humidity detector reading. I do not smoke. During the timeframe in question, I was using a small water-based clothing steamer to remove wrinkles from clothing after travel. The charge was not disclosed at checkout, and no physical evidence of smoking was provided. Hotel staff acknowledged that these types of sensors can be triggered by factors unrelated to smoking. Despite this, no independent review or investigation was conducted, and no additional evidence beyond the detector reading was provided. I was directed to dispute the charge through my credit card issuer. I escalated the matter to Hilton corporate customer service, but the case was redirected back to the same property without independent review. The General Manager did not respond to multiple outreach attempts, including email and a request for a callback. After researching, I found similar complaints from other guests regarding smoking fee disputes at this property, raising concerns about how these charges are determined and reviewed, and the reliability of the technology being used. I support non-smoking policies; however, issuing significant charges based solely on a sensor reading without supporting evidence or meaningful review is not acceptable. This experience has significantly impacted my confidence in both this property and the consistency of issue resolution within the Hilton brand. I would still welcome a fair review of this charge and a good-faith effort to resolve the matter appropriately.

    Four Points by Sheraton Santa Cruz Scotts Valley

    Four Points by Sheraton Santa Cruz Scotts Valley

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    Beautiful Hotel! We were very impressed when we arrived. It is impressive. The front desk young man…read morewas very friendly and efficient. We were quickly checked in and headed to our room. Our room was very spacious, nicely furnished, and clean. My husband wanted to raise the blinds but couldn't find a control to operate. We called to the front desk to ask about operating the blinds. He told my husband where the remote is located on the wall. Alas no remote. He said he wound send maintenance person up to raise the blinds. Then I noticed there was no shower curtain! Hooks but no curtain. Another call to front desk and a response he would contact maintenance. We left to go to a friend's home and stopped by the front desk to remind him and he took notes. We never were able to have blinds opened and never received a shower curtain. Too bad! It was an impressive hotel. Everything else was great including very comfortable beds.

    We had an unexpected stay at this local hotel when storm damage knocked out our power for six days…read more I'm extremely satisfied and grateful that we chose to visit. Comfortable room that held a family of four nicely with AMAZING shower (so crucial after six days without). Price was very reasonable, especially after a generous discount offered by Marriott to locals without power. Extra kudos go to Vanessa at the front desk for the wonderful support she gave throughout our stay. She has a kind and generous demeanor that was so appreciated by a family frazzled by the lack of power. From booking us over the phone when the website failed, to making sure we got the best emergency rate, to handling all of our requests and finally helping us with a smooth exit when our power suddenly returned, Vanessa was the smiling face and competent execution that made our stay a solid five stars. And as I watched Vanessa work with other guests, it was clear that it wasn't just us - Vanessa is a top-caliber human who genuinely cares and makes things better for all who engage her. Thank you to Four Points and especially Vanessa for a regenerating stay when we needed it so urgently. I'm sold on Four Points. While I hope not to need it soon, I'll be there next time our lights even flicker!

    Bailey Property Management

    Bailey Property Management

    2.5
    (77 reviews)

    We just stayed with Bailey Vacation rentals in Rio Del Mar. Their simply the best. Lisa in the…read moreoffice really took care of us. The place was clean and ready. Great location. They have great recommendations on places to eat just really great service.

    This has been the worst experience I've had moving into a house in Santa Cruz in my 24 years of…read moreliving in this town. Beware of this company, they do not take care of their tenants, or do their job, which in it's most basic form would be to make sure the house is ready to be moved into on the agreed upon move-in date. I feel like I've been fighting with property management since the day I moved in a month ago, and it will probably take another month of back and forth ridiculous communication before I get all the things I paid $11k for to be done before the agreed upon move-in date. Here is a list of things I've dealt with, I am leaving them here so that others know what to look out for. The entire house was filthy on move in day, had not been professional cleaned for a move-in. It still has not, over a month later, partially due to them not getting communication right with the cleaners they finally sent, partially due to me being busy and out of town and not having the time to deal with it. They did illegally send cleaners into my home without my permission while I was on a trip, and still not clean. The landlord had agreed to moved out a bunch of his old furniture to make space for my stuff, and half of what was agreed upon to get moved was still in the house on Nov 1st. I moved it to the deck, for him to come and get, then told property management to get a tarp to cover it, so it would not get rained on. They never took care of the tarp, so it did rain on the furniture, one night I had to dragged mattresses into the house by myself. I went out and bought a trap the next day and they are now refusing to reimburse me for the tarp. The house was advertised with a hot tub, and it is broken, come to find out it has not been turned on for 2 years, which PM did not know, but the landlord did know. They put in the lease, that if the hot tub breaks down while I'm here they would not replace, but that was based on the fact that it worked to begin with. Then they said they would take $50 off the rent for each month the hot tub is not working, and when it came time to deduct that from rent they said "that is only if we can't get the hot tub working at all." (They are currently trying to get it working - so fingers crossed the can deliver on something they promised up front). The hot tub cover that was left behind, and the condition was disgusting, they said it was ready to use, though it is covered in black mold, slugs, and water is soooo dirty. There has been a dead rat under the house with rat droppings for this entire first month, and the landlord has stuffed old boogie boards on top of it twice, despite my request to take away the boards, which are mostly garbage. They left several large pieces of furniture for me to "deal with" after saying the landlord would be happy to take anything away I did not want to keep. cupboard drawers broken, closet floors need a carpenter to fix random floor boards, shower drain clogged. I am not going to get detailed about everything that has been out of integrity, but I'll close by saying, if you do rent a house from this PM be sure to go there a few days before your move in date and make sure you are getting your moneys worth and that the place is actually ready to move into. I like the house and the location, and I'm a really easy going person and fantastic tenant - worked with Portola PM for 13 years, no issues - so it's really been unfortunate to have this completely unnecessary experience, because it's tainted my view of the house, and left me questioning keeping it. My hope is that I can get everything worked out in my second month here and stay. And hopefully get to a place where I can stop communicating with PM about the house, they have been frustrating and terrible communicators. We shall see.....

    Brookdale Lodge - hotels - Updated June 2026

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