Cockroaches coming out of coffee maker Rats in the kitchen…read more No handwashing So many other problems

https://www.naplesnews.com/story/news/local/2025/03/07/aston-gardens-at-pelican-marsh-stops-meals-mo…read moree-to-nearby-condo-group/81371221007/ Denying villa residents transportation to doctor's appointments and meals as of March 1. See Naples News article

Some people are not working there for the right reasons. Also, I have seen some residents missing…read morepersonal items. However, I did make some "special staff " friends.

Seascape is a beautiful facility in Naples, containing of Independent Living, Assisted Living and…read moreMemory Care. The dining experience is amazing., not to mention the heated pool, RUI fitness Program. You can even bring your pet and thry have programs to help feed and walk your fur-baby.

Solaris is a great place to work (and live). The company motto is played out each day- doing what's…read moreright. I truly do believe that this company has the best interest of their residents at heart. Residents are happy and engaged and they are family to all of us :)

Well, I just got out of a 10-day stay at this nursing home which I attended strictly for the…read morePhysical Therapy rehabilitation. It was much less that I had hoped for and even less for what I'd expected. In no particular order I will give details of the horrors you might expect. Keep in mind that for an older person with terminal issues this might have been much better, but I was probably the youngest in the facility and only needed P.T., not nursing. I had a multiple-occupancy room (read semi-private, two patients) that had a TV each but both TVs were controlled with the same coded remote. When I would turn mine off or on or changed the channel or volume level, his would change, too, and vice-versa. It had a bathroom much smaller that any Motel 6 I'd even been in. It had belt-sander quality toilet paper. And there was no shower... only a bi-weekly schedule to go down to the "spa" always with a nurse or assistant who did their best impression of Nurse Rachet (controlling the shower hose, freezing temps, dumping handfuls of shampoo on my hair, all while seated in one of their rolling PVC shower seats. I am not a xenophobe, but when all of the staff speaks loud Creole in your presence and only barely try to speak English when they address you, I find it disturbing and off-putting. The P.T. "gym" looked more like an adult kindergarten, including match-the-shape games. The silicone rubber bands they used for muscle-strengthening made me think that I was in Joe's Garage and Kindergarten. The staff seemed more interested in whistling to 80's tunes or talking about their next meal plans than focusing on the P.T. The entire facility reminded me of a stalog; it took the door code of the day to exit a door to the outside. This might be effective against dementia patients wandering off, but I was clearly with all of my senses and it would have been nice to sit for awhile outdoors listening to the quite sounds of traffic... It took the kitchen/nutrition staff 9 days to finally get my food orders correct. I make the majority of my meals fresh and raw. So instead of blindly opting in for the lemmings' fare of heated canned food, I spent entirely too much time getting them to make me salads and sandwiches. And why are we still wearing traditional hospital gowns? It made more sense back when most of our medicines were hypodermics in the buttocks, but they have got to go. They provide no protection, they never fit, and the ties get knotted up. My assigned doctor was on vacation when I was admitted and never returned during my 10-day visit. Their inter-departmental communications were horrible, with me often repeating the same set of information to many staff members who should have shared it. I hope this will guide you towards selecting a better nursing home/rehab experience than I had.

I've been living here for 3 1/2 years and I couldn't be more pleased. The staff and the residents…read moreare wonderful; the restaurant is great; there are more than enough activities. AND my condo is terrific with a view of the bay and the Gulf!

Absolutely wonderful! Arbor Trace embody the dream of…read moreretirement living. My parents live in to towers with ocean and city views. It has resort-style amenities, and a vibrant social life. With a pool, hot tub, great food, Tennis, pickleball, putting green, shuffleboard-- it's like a permanent vacation. We love to visit! Great nursing care and superb staff give me peace of mind. My dad is able to get daily woundcare. The nurses are the best. At Arbor Trace you own your home. What a great investment. A huge differentiator compared most retirement communities that you don't own your home. Simply the best!

I came here to visit my uncle and aunt for a long weekend. It is 30 minutes from Ft. Myers airport…read moreand a few miles to the Naples beach and pier. They have 2 guest suites available. Our suite was very spacious and comfortable. The meals here were so good, plentiful and tasty. Servers are very friendly and accommodating. They offer a nice variety of daily activities including fitness classes and movie nights. They have a Happy Hour as well, in a large bright room. There is a shuttle that takes residents to nearby shopping and church services. Great location by lots of shopping centers. My aunt and uncle really love it here and have already made some good friends. My husband and I enjoyed the outdoor pool and hot tub, billiards, and the fitness center. It is a very clean and well maintained facility.

There are a lot of very good staffers here but there is a lot of turnover. It is the management…read moreturnover that causes lots of problem especially regarding communications. This place could be a lot better if the owners spent more time on site. The food is surprisingly good especially the breakfasts.

After visiting several facilities in Naples I chose The Collier, because they offer 3 levels of…read morecare (Assisted Living, Transitions, and Memory Care) also their pricing was reasonable. My wife has been there for 3+ years. She is now in Memory Care. No doubt there is an adjustment time for both caregiver and loved one. Tough at times. You will find that anywhere you chose . While I may wonder at times if the decision to place her anywhere was the best, I have no doubt that the care she receives at The Collier is first rate. Carl Lundborg

I needed a place for mom where she could engage with others, have some level of independence, and…read moreyet get the help she needs in her sunset years. Homewood is the place! Mom has been there over a year; she is active and interested in all that is going on. She goes to the pub for happy hour, joins in on the outings to restaurants on the Homewood bus, and takes in an evening movie. She is thriving; better than she was before moving in! I visit when I'm in town and join her and her friends for meals ... great food! The staff is amazing. They are caring and know each resident and their individual likes, dislikes, and needs. And they cater to them. I had no idea life could be so good at Homewood, but mom is happy. Thanks Homewood at Naples!

My 81 year old Mom was at the Premier Place At the Glenview for about a month recovering from a…read morefall. The nursing staff was exceptional! Every nurse and assistant was knowledgeable about my Mother's specific medical needs. They took the time to answer any and all questions we had and were super friendly during each interaction. I am overwhelmed with the results of her care and the amazing progress that was made during her rehab stay. From the food to the fun activities they organized, we were really impressed. I cannot thank Glenview enough for the care she received and credit this nursing staff with her incredible recovery.

A 2-day experience in Premiere Place -- a Glenview facility-- has been a nightmare with highly…read moredangerous and actionable neglect on the part of staff and. Transferred from NCH post op from following very complex total knee rebuild with hardware removal that's caused significant pain. Antibiotics for infection, pain meds, and regular daily meds that must be taken at a certain time each day are not here. It's been two days. i'm now at a pain level of 7 to 8. I'm not protected from infection and no one seems to have an answer, but to kick the can down the road between 10 people. In all my life, I have never experienced anything like this and a light should be shown loud and strong and long on what's going on here at Glenview. I believe their marketing is smoke and mirrors. What's happening here on the ground bears no resemblance to their vision mission or corporate philosophy. Mr. Gomez CEO should know what's happening on the ground in his operation. Staff shared with me off the record that people are not getting their pain meds from the various hospitals they transfer from and that this has been a cover-up for quite some time . my health is at risk due to Glenville medical negligence.

Communication outside of what is legally required is non-existent on every level. Response time of…read moreCNAs is slow and unenthusiastic from all. They have become complacent and it shows. And please put down the phones unless it is your earned break time! Pay attention to details please. Moorings Park's high standards for the cost (!) should be reflected in their employees. Unfortunately 95% of CNAs and nurses are not meeting that standard. Sad and frustrating. Especially for companions and family representing loved ones with Dementia.

Been a Vendor for the business for over 18 years. I never had a problem until past directions, but…read morenow I have unpaid invoices for years for jobs completed almost two years ago. Now, over three years still unpaid debit. It's a terrible way to show respect to the vendors.