Memory Care of Naples

6.8 mi

Review of Management and Administrative Practices…read more This review addresses a significant and highly unprofessional lapse in administrative conduct regarding the refund of a security deposit. Prospective residents and their families should consider this experience when evaluating the integrity and reliability of the management team. Unjustified Retention of Refundable Deposit We paid a fully refundable security deposit of $X as part of the initial application and holding process. Due to unforeseen changes, we withdrew our application well within the contractual period that guaranteed a full refund, as stipulated in the initial agreement signed with the facility. Despite documented contractual obligations and our formal, written request for the refund, the management has unilaterally and without legal justification refused to process the return of these funds. This is not only a breach of contract but demonstrates a profound lack of financial transparency and ethical business practice. Consistent and Unacceptable Non-Responsiveness The process of attempting to resolve this matter has been severely hampered by the management's persistent and deliberate non-responsiveness. Over the past six weeks, we have made more than ten documented attempts to contact the administrative office via phone, direct email, and certified mail. The attempts to reach the Director or any relevant financial officer have been met with silence, unanswered calls, and unreturned emails. The complete lack of communication on a serious financial matter is unacceptable. This pattern of evasion regarding a simple, contractual refund raises serious concerns about how this management team would handle critical, time-sensitive issues concerning the health and well-being of residents. In the context of long-term care, where responsive and reliable communication is paramount, this administrative failure is a severe red flag. Conclusion and Recommendation Our experience with the management has been deeply disappointing and highly unprofessional. The refusal to honor a clear, written contractual obligation for a refund, compounded by deliberate non-responsiveness, reflects poorly on the overall governance of the retirement home. We urge prospective families to scrutinize the administrative contract terms carefully and be prepared for potential financial and communicative challenges. We currently await the immediate return of our full deposit.

Parent there for rehabilitation after hospital stay. Call button off the wall, rang the bell but…read morewaited one half hour before responding. Not very accommodating to needs. Asthecicly unpleasant.broken furniture. Very uncomfortable wheelchairs patients to sit in all day. Bathroom requests had patient waiting too long.

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Seascape At Naples

4.3

(3 reviews)

3.4 mi

Some people are not working there for the right reasons. Also, I have seen some residents missing…read morepersonal items. However, I did make some "special staff " friends.

Seascape is a beautiful facility in Naples, containing of Independent Living, Assisted Living and…read moreMemory Care. The dining experience is amazing., not to mention the heated pool, RUI fitness Program. You can even bring your pet and thry have programs to help feed and walk your fur-baby.

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All Seasons Naples

4.3

9.2 mi

I am the son of parents in their 80's who selected All Seasons as their retirement residence over…read moreother competitors in the Naples area. They are very happy with their decision, as is our entire family. My Dad started in Independent Living, which is like a luxury five star hotel with stacked amenities and a beautiful dining room and common areas, and my Mom started in Assisted Living, which is very similar to Independent, but includes nursing staff on call 24/7. After a year, my Mom rotated to Memory Care and my Dad to Assisted Living. Thus far, the staff has been very attentive and it is an ideal residence for eldery parents. The other reisdents are very friendly and they have engagning programming, such as live music performances, and other activities. The food is also top notch. Amy, the supervisor, works hard to make sure everyone is satisfied. Highly recommended.

Wow. This is an amazing facility for your loved ones. Amy, who runs this facility in Naples FL,…read moreknows each resident and carefully notices, how they are doing, the activités they participate in, when hair appointments are, the routines of residents here and if one should need more care. Typically, you hear how no one knows who your parents are or they are not being properly cared for. This is the exact opposite experience. What a piece of mind it is to know that Amy, along with all of their special programs and co workers are here and overseeing everyone's quality of life, fulfillment and enjoyment.

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The Carlisle Naples

2.3

(6 reviews)

3.9 mi

I came here to visit my uncle and aunt for a long weekend. It is 30 minutes from Ft. Myers airport…read moreand a few miles to the Naples beach and pier. They have 2 guest suites available. Our suite was very spacious and comfortable. The meals here were so good, plentiful and tasty. Servers are very friendly and accommodating. They offer a nice variety of daily activities including fitness classes and movie nights. They have a Happy Hour as well, in a large bright room. There is a shuttle that takes residents to nearby shopping and church services. Great location by lots of shopping centers. My aunt and uncle really love it here and have already made some good friends. My husband and I enjoyed the outdoor pool and hot tub, billiards, and the fitness center. It is a very clean and well maintained facility.

There are a lot of very good staffers here but there is a lot of turnover. It is the management…read moreturnover that causes lots of problem especially regarding communications. This place could be a lot better if the owners spent more time on site. The food is surprisingly good especially the breakfasts.

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Aston Gardens At Pelican Marsh

1.6

6.6 mi

Cockroaches coming out of coffee maker Rats in the kitchen…read more No handwashing So many other problems

https://www.naplesnews.com/story/news/local/2025/03/07/aston-gardens-at-pelican-marsh-stops-meals-mo…read moree-to-nearby-condo-group/81371221007/ Denying villa residents transportation to doctor's appointments and meals as of March 1. See Naples News article

Frank

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Vi at Bentley Village

3.9

(9 reviews)

8.9 mi

At my age I call it as I called balls and strikes as a softball umpire - tonite there was…read moreevidence that LCS is trying to bring back dining to pre-China Communist Party approved covid virus- Pritzker years. Had shrimp bisque which had 5 small cocktail shrimp in a tasty broth. The Arctic Char was excellent. Sauteed spinach as well as plain potatoe ( Dan Quayle U.K. spelling ) chips were a good accompaniment. Iced tea refills by the seasoned host at the Seaside -JIMMY- was proof that he is a keeper par excellent! I carried out Italian Lemon Cake. It's useful for you check out the meals before to you enter in as your opinion could differ or the Pritzker family outfit could return. Try out the computers/printers in the library and west clubhouse to make sure they operate as well as JIMMY has and is , ie. with perfection.

Our recent move to Bentley Village was an exceptional experience from start to finish. The staff…read moremade the transition seamless through a comprehensive orientation program, outstanding service, and a warm, welcoming attitude that immediately made us feel at home. The amenities are truly first-class. The dining experience consistently exceeds expectations with delicious, five-star meals. The fitness center is modern, spacious, and exceptionally well-equipped, making it easy to maintain an active lifestyle. Golf enthusiasts will enjoy the well maintained 18-hole executive golf course, which provides both challenge and enjoyment. One of Bentley Village's most impressive features is its stunning 156-acre campus. The beautifully landscaped grounds, scenic surroundings, and resort-like atmosphere create an environment that is both relaxing and vibrant. Combined with the friendly residents, attentive staff, and outstanding amenities, Bentley Village provides an exceptional quality of life. We could not be happier with our decision to move here and highly recommend Bentley Village to anyone seeking an active, welcoming, and well-managed retirement community.

Vi at Bentley Village exterior.

Vi at Bentley Village home living room.

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Vi at Bentley Village golf simulation.

Tuscany Villa of Naples by Five Star Senior Living

2.8

(4 reviews)

6.5 mi

Beautiful facility and caring management team. The medical aides are very slow to respond and speak…read morecreole and broken English. Communicating with the medical aides is nearly impossible. They speak creole while in our apartments and I never know if they are speaking to me or each other. Management can't seem to resolve the issues with aides. Other than that this place is paradise.

I'm happy and honored to be working in this community. The Tuscany team is very warm and welcoming…read moreand truly care about our residents. The residents are very friendly and enjoy meeting new people and they go out of their way to make our newest residents feel at home...

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The Collier At Naples

(2 reviews)

1.3 mi

After visiting several facilities in Naples I chose The Collier, because they offer 3 levels of…read morecare (Assisted Living, Transitions, and Memory Care) also their pricing was reasonable. My wife has been there for 3+ years. She is now in Memory Care. No doubt there is an adjustment time for both caregiver and loved one. Tough at times. You will find that anywhere you chose . While I may wonder at times if the decision to place her anywhere was the best, I have no doubt that the care she receives at The Collier is first rate. Carl Lundborg

I needed a place for mom where she could engage with others, have some level of independence, and…read moreyet get the help she needs in her sunset years. Homewood is the place! Mom has been there over a year; she is active and interested in all that is going on. She goes to the pub for happy hour, joins in on the outings to restaurants on the Homewood bus, and takes in an evening movie. She is thriving; better than she was before moving in! I visit when I'm in town and join her and her friends for meals ... great food! The staff is amazing. They are caring and know each resident and their individual likes, dislikes, and needs. And they cater to them. I had no idea life could be so good at Homewood, but mom is happy. Thanks Homewood at Naples!

Moorings Park at Grey Oaks

3.0

(2 reviews)

1.4 mi

Beautiful community! The residences are stunning and the restaurants are wonderful. It's always a…read morepleasure to visit our friends who live there. They have a state-of-the-art fitness center and great healthcare should you ever need it (although most of the people that live there seem super fit.)

The tag line for Moorings Park is "simply the best"; the reality is "far worse." The marketing…read morebrochures call the apartments "elegant," but, in fact, the standard is inexpensive cabinets, appliances, and countertops, mostly lacking basic senior amenities like grab bars and pull-out kitchen drawers. Upgrades are very expensive since they must be provided by an in-house, monopolistic contractor.

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Park Family & Cosmetic Dentistry

Like most I've been in the dentist chair since my mom took me as a kid. More than my share of…read morecavities, problem gums and in addition a smile I wasn't proud of. This is my wife and my 6th year as a paitents of Dr Long since discovering him when we and lived for a short time in Naples. As a businessman with 40 years of experience in major markets I know the challenges of operating a successful business. I can tell you, Dr Long's practice is stellar. From Loise at the front desk to my hygienist Ayleen, to everyone of the staff who greet patients, the professionalism and warmth comes from the top. My smile, I now flash as often as I can. Once self conscious, I no longer think twice. My gums, after years of bleeding, no longer bleed. And I spent thousands over the years without success until Dr Long. We now live in Miami and happily make the drive to Naples to Park Family. When you experience the results I have, it deserves acknowledgment. Dr Long and the team at Park Family, thank you. Brad Johnson (smiling)

Tooth ache appointment but was pressured for up sale cosmetic stuff, no follow up ? Felt like i was…read morenot a patient just a revenue generator that week.

Well take care of :) they even put chap stick on her lips and gave her headphones :)

Voted Naples Best Cosmetic Dentistry

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Florida Dental Implant Institute

(13 reviews)

2.0 mi

I recently had my upper implants repaired and lower implants installed. I would give this an A…read moreplus grade. I am extremely happy with the results of their work and particularly want to thank Mimi.

My experience with Florida Dental Implant Institute was…read morevery pleasant. Ana and Mimi took great care of me. They made me feel very comfortable through the whole process. The attention to detail made the final result outstanding. Thank you Ana and Mimi for being so caring and professional! You literally put a big smile on my face.

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Gulfshore Oral Surgery

4.3

(26 reviews)

2.3 mi

Dr. Fontana and the entire dental team exceeded my expectations. I needed a quick appointment on…read moreshort notice, and they were able to fit me in promptly without making me feel rushed. From check-in to check-out the staff were professional, friendly, and efficient. Dr. Fontana listened carefully to my concerns, explained my options clearly, and performed the care confidently. The office was clean, welcoming, and well-organized, and I appreciated that they respected my time by staying on schedule. I felt comfortable throughout the visit and confident in the treatment plan Dr. Fontana recommended. Highly recommend this practice for anyone needing responsive, compassionate, and skilled dental care.

Dr Fontana provided exceptional care to my 93yr old mother, removing the remaining root of a broken…read moretooth under local anesthesia. Excellent bedside manners before and after the procedure. Staff were professional, friendly and attentive. Explained the procedure, provided understandable instructions verbally and in writing, and took the time to answered questions. Dr Fontana personally called to check up on how my mother was doing that evening following the procedure. Follow-up appointment was included in the cost of the oral surgery. My mother experienced no complications and is healing well. I highly recommend Dr Fontana and his staff.

Island Coast Dentistry

2.0 mi

Terrified of the dentist but they reassured me through the whole appointment, and were super gentle…read moreand caring. I have no fears about going back next time.

Special thanks to Dr Skupny and his entire staff for their outstanding, compassionate care…read more We recently moved to the area and I found myself in need of a Dentist ASAP. They fit me in the same day and provided comfortable, painless care! Cathi DiGiacomo

Island Coast Dentistry in Naples

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Florida Oral & Maxillofacial Surgery

(3 reviews)

6.7 mi

Available by appointment

Certified professionals

I had an emergency wisdom tooth removal and I am so happy I went here! Everyone I met from the…read morefront desk to the Oral RN's and the main Dr. was so nice and made me feel very comfortable. They explain things in a way that are easy to understand and really get to know you on a personal level. I would recommend this office 100%.

What an overall 10/10 business! All of the staff, reception, assistants, doctor were all great…read more Everyone makes you feel so comfortable. They will answer all your "silly" questions and not make you feel silly for asking them! They are so kind. This is the best medical office I have EVER been to!

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Engle Dentistry

3.8

(13 reviews)

1.1 mi

Dr. Engle is my all time favorite dentist. I started going to him in 2008 and have been going ever…read moresince. He is very professional and and a sweetheart as well. If anyone fears the dentist, please give him a chance, you will not be sorry.

I've been a patient here for about 2 yrs and it is one of the best dentist offices I've had the…read morepleasure of being a patient at. The staff are friendly and the Drs have great bedside manner. I couldn't be happier I found them to take care of my oral hygiene.