South Cove Manor stands well above the many nursing homes and rehabilitation centers I have…read moreencountered. The facility is beautifully and thoughtfully decorated, meticulously clean, and maintains a quiet, calming environment. Patients are treated with genuine care, and it clearly shows in the staff's daily interactions. As a private duty nurse working with individuals who have dementia, I have seen many facilities and never have I found one I would feel comfortable recommending for my own family an. South Cove Manor is an exception. I would confidently choose this facility if such care were ever necessary. The majority of residents are Asian, though the facility is welcoming to all. Staff members speak a variety of Asian languages, which is a significant benefit for residents and families. While I have not personally tried the food, I have not heard any complaints. Residents appear well-adjusted, well-supported, and consistently cared for at a high level--something I cannot say about most places in this industry. A+

Very bad communication with the director Eric, he is not willing to assist me , very mean , rude …read more I am trying to submit application for my dad and I explain to him my dad's current situation, he said waiting list is long and he made it sound like I am trying to cut in line but I didn't not mention that . Super bad communication skills. Then he said he will discard my application which is rude. He is not willing to help me on the phone and try to hang up on me . Please don't send your family there !

Not really a traditionally reviewed Yelp category but as many of us older folks in the area may one…read moreday be looking for a place to hang our Red Sox hats, I say this is where you want to be if you can afford it. Jim P's terrific review says it all. Orchid Cove is better than great in just about every way! Had a nice lunch there today with mom. Perfectly grilled Rueban with fries for a side. Came out quick and hot. Eaten there many times and it's always good with courteous, attentive service. That being said dining is by invitation only from a resident. Lucky me. Took a nice walk around after lunch really beautiful grounds this time of year.

I couldn't disagree more with the other review (dated 5/27/20) of Orchard Cove on Yelp. My aunt has…read morelived there for several years, I have visited many times, and I have NEVER seen any evidence of vermin, broken things, etc. Both the facilities and my aunt's apartment are in pristine shape every time I've visited; any problems with apartments are fixed promptly, and the staff takes great care in keeping everything not only in top-notch shape, but well decorated and pleasant. It's not perfect - no place is - but the relatively small problems at OC do not in any way overshadow the friendly and helpful staff, good food, interesting and useful programs (including performances, art classes, book club, talks on various topics, etc.). I looked at numerous elder communities with my aunt before she moved here, and you will not find anything better (although you will find others that are also excellent - the final choice is determined by location, cost, environment, and personal preference). I would not at all hesitate at all to choose OC for an elder community!

They could not provide adequate care for my grandfather with Alzheimer's. After 3 days of telling…read moreus, he was adjusting well they sent him in an ambulance to a hospital without notifying any family members. When they did notify us that he was sent to a hospital, they sent us to the wrong one. While we were trying to locate his whereabouts and contacting Atria they seemed unconcerned and disinterested in helping us. I hope no family has to go through the experience we went through dealing with this company. My recommendation is to look elsewhere for assisted living services.

I visit a few of my family members here often. They seem very happy here, there are tons of varied…read moreactivities always going on and the occasional meals I had here were very good as well. There is always enough parking and it's a nice drive to get here (I always take the way that brings me by Wollaston Beach). I don't know what the pricing is, so can't comment on that. Just happy to see my family members so happy and comfortable.

This group of caring home health aides is truly wonderful. They are beyond professional; they are…read moremore like family. I hired them on when my father required more care and companionship than was offered at his assisted living residence, and these ladies were dependable and always went the extra mile to see to his comfort and care. I cannot say enough about the quality of their staff.

I really wanted LP to be better than this rating. - Is it…read moreclean? Seemingly yes in the public areas. - Are there basic systems to make sure your loved one in Independent Living (IP) isn't found dead days later. Yes. - Other than that, it is so very challenging to provide a review of all the issues related to: -- lack of follow-through by IP staff with family caregivers, -- lack of the same by the medical department, and even more so when (gosh forbid) your elder has to go to Rose Court because RC and Medical don't seemingly share data on your loved one. (BTW, the emergency care team at RC is great in and of itself.) Keep your loved one away from the live-in side of RC except for those in deep need of 24X7X365 help. It's a lock-down unit. --lack of staff owning up to/ responsibility not doing their jobs Are the grounds lovely, yes. Is the food really a 1/2 step down from anywhere you don't want to eat again, yes. The local HS kids try to provide good service but fall short. I will admit it can't be easy on the dining room managers to manage the quality of food delivered, food prep itself and training kids in hospitality to serve seniors. And all this for a $250K* buy in (1bdrm) plus ~$2K a month rent with one meal included. Lots of activities are available but I can't speak to the quality. 90% returned to estate when resident dies. *Price from about 5 years ago so this has probably increased. I'm just so frustrated. It's too late for my person to leave because it would be too much disruption. I will keep on advocating and try not to lose my mind. For whomever reads this review, survey all the options and if LP keeps rising to the top then know you will need to be your person's absolute advocate at every turn, with every interaction. Get yourself a notebook and keep it with you to track every interaction.

My mother liked living at Linden Ponds, but we (her adult children) all think the place is a huge…read morerip off. Their commercials are very misleading. Linden Ponds is "independent senior living." You put up a huge sum of money to move in, and then pay an outrageous monthly fee that amounts to a condo fee, with a meal plan thrown in. The food is mediocre at best. How they can possibly justify their $4,000+ a month fee (when you've already given them hundreds of thousands to pay for your apartment) is a mystery. They put my mother, who has dementia, in an ambulance one day and NO ONE CALLED ME. My mother was on a gurney in the hospital, alone, for 12 hours before a nice nurse took pity on my Mom and helped her to call me. I would have rained hellfire down on them for this, but my mother was still living there and I didn't want them to take my fury out on my Mom. Mom is at a new place now where for NO deposit and a bit more each month she gets three meals a day, laundry, and housekeeping done for her. Linden Ponds charges extra for EVERYTHING. It was a very happy day for me when we drove out of their, never to return.

My aunt is in this facility to get some physical therapy for her injured hip. We visited her last…read moreSaturday because we were concerned that she won't adjust well being away from home for the first time. The location was a bit hard to find because there were separate buildings to the nursing home. Upon entrance, the smell of nasties, if I may, was a bit overwhelming. I've been to/volunteered at a couple of nursing homes before. This place by far was the best! The room my aunt stayed in was a bit cramped as she was sharing it with another elderly patient. My aunt couldn't sleep well every night because the neighbor was really loud. And they charge about $3/day to watch tv. A bit weird and sad... The good thing about this place is that the nurses were very attending. Because my aunt only speak Cantonese, she was not able to communicate. The nurse asked me to ask whether my aunt is in pain and she would give her medicine if she is. I thought that was very nice. You really have to be attending and caring to be working at a facility like this!

this place is digusting. it reeks of death and urine. it is…read moreinfested with mice . they run around the first floor at check in and as we visited my friend on hospice 2 mice ran across our feet on the second floor. also when my friend was on hospice they attempted to move another person into her room when she only had days left.. why not give her and her family some privacy. this place is so gross. imagine dying in that filth. do not put your live ones here

My mother moved to Brightview in November 2017. I'm writing this at the end of March, 2018…read more Enough time to write a useful review. Someone wrote complaining that the Jewish residents were upset by the food. That may be, I don't know. My mother loves the food! I've eaten with her many times, and while I wouldn't suggest Brightview for date night, the food is good and the staff are saintly about putting up with the frequent complaints from some of the residents about EVERYTHING. It is so ridiculous at times that you can't help but wonder if these folks are used to having private chefs prepare their food. Everything from the shape of the mugs to the temperature of the soup! It's important to remember this is a care facility, not a resort. Don't move there for the food! I find it shocking the way some of the residents talk to the staff. And they just smile and keep working. Saints I tell you, saints! Every single staff member at Brightview knows who my mother is by name. Every single staff member at Brightview will stop what they are doing to answer a question, point you in the right direction--whatever. They are very service oriented. They are also polite, friendly, and energetic. My mother can't remember anyone's name and she refers to them as "my darling girls who take care of me." I can't even express how it makes me feel to know Mom feels that way. It is gut wrenching having to tell your mother she has to be moved into a memory care unit--Mom shed a few tears, and didn't understand why. But now that she is there, she is doing just great. They have lots of activities, and she is now getting the help she needs with dressing, bathing, and other person care things. Memory care residents get 20 hours of one-on-one help per week. It's fabulous! Mom's apartment is beautiful. No kitchenette in memory care which has proved to be a blessing. She isn't obsessed with saving her half eaten lunch anymore, and the staff know she won't actually EVER eat food she takes out of the dining room, so she is discouraged from doing that. Her laundry gets done, her sheets get changed, and her apartment is cleaned. The facility itself (common areas) is spotless. Yes, it's pricey, but it's less than the other memory care facility in Canton, which seems to be perpetually full anyway. Maybe people don't know that there is another beautiful facility a few miles away with space that costs a little bit less? I do wish that caregiver "children" like myself were able to get the daily schedule of activities via email, so that I could encourage Mom to participate in the things I know she'd like. I think they're working on that as they were collecting email addresses recently. All in all, I am very happy with Brightview.

Such a warm and vibrant community! Friendly folks and so many fun things to do. Talk about a place…read morewhere everyone knows your name!

My mother has been here since January. She is in her final…read morestages of life and on hospice. The staff here have been so good to her !! I feel they have treated her with the utmost dignity,care and respect. I'd like to thank the staff: CC, Polly Rosa just to name a few. Thank you for caring for my mother!

What a lovely home this is. If you or a loved one have to spend time recovering from something…read moreuntoward, this is a very comfortable place to do so. Nice staff that go out of their way to make the residents feel comfortable, the menu is varied and well prepared, the rooms are pleasant and for me the most important thing - no "living odors" in the halls! The public visiting rooms are beautiful; oriental rugs, comfortable chairs and sofas with plenty of room to maneuver wheelchairs through. The dining room is set up with seating matched by the staff but you skip can this if you prefer and have meals in your room. Also, takeout food is acceptable as diets allow which is always a plus for someone shut inside indefinitely. All in all, my family was very pleased with this facility, and our recommendations to friends were also echoed positively by them. It's the go-to for our family for care emergencies going forward.