Hale House is located in the heart of the Back Bay. Home to a diverse population of 56 elders, with…read morevarious medical conditions aging in place in a community they adore, with 24/7 nursing care. Hale House welcomes many different members of the community to volunteer or complete school hours, required by the highly acclaimed colleges in and around the Boston area. The relationships that are developed with students, volunteers and the residents really is special. You will always be greeted by a smiling receptionist and interact with staff members that enjoy what they do. As far as the appearance, Hale House is a traditional Brownstone that is kept up to date and is well maintained.

I couldn't disagree more with the unfavorable review which is now almost 8 years old. Perhaps it…read morewas true then but I have a loved one who has been living there for over 2 years now, and she couldn't be more pleased with her home. The staff are excellent--caring and engaged with the residents. The food (which I have tasted) is tasty with options for differing pallets. The rooms are small and bathrooms are shared, but housekeeping is on staff daily. Hale House has lots of services, including a nurse in staff 24/7, and activities for the community. I never feel sad leaving my loved one when I visit because I know she is happy and we'll looked after.

this place is digusting. it reeks of death and urine. it is…read moreinfested with mice . they run around the first floor at check in and as we visited my friend on hospice 2 mice ran across our feet on the second floor. also when my friend was on hospice they attempted to move another person into her room when she only had days left.. why not give her and her family some privacy. this place is so gross. imagine dying in that filth. do not put your live ones here

terrible care. nursing assistant's do not care about the patient's…read more please search other facilities.

My Mom was a long term resident on the 2nd floor. The nurses, CNA's and unit coordinator, Nancy…read moretreated her like they would their own Mothers. She enjoyed activities like bingo, outings to Castle Island and the New England Aquarium and Fenway Park. The food was awesome. She could not have received better care anywhere!

The uncomfortable truth: nobody wants to stay in a nursing care facility. They'd rather go home. I…read morehad an acute infection that required surgery, 6-weeks of I.V. antibiotics and physical therapy. Top notch physical therapists here. No one stared over my head reciting canned lines. They took a genuine interest in my goals and plotted continually towards my success. I felt empowered to test my limits within the confines of safety. The food was good. Visitors were impressed when they came by. I was assigned an incredible doctor who was very knowledgeable with years of practice under her belt. Despite the cultural pitfalls of the general lack of privacy one must endure to survive a nursing facility, the staff really did the work to try to make things go as smoothly as possible. It was clean. No bugs or rodents. I never had anything stolen. I would definitely recommend Sherrill House.

South Cove Manor stands well above the many nursing homes and rehabilitation centers I have…read moreencountered. The facility is beautifully and thoughtfully decorated, meticulously clean, and maintains a quiet, calming environment. Patients are treated with genuine care, and it clearly shows in the staff's daily interactions. As a private duty nurse working with individuals who have dementia, I have seen many facilities and never have I found one I would feel comfortable recommending for my own family an. South Cove Manor is an exception. I would confidently choose this facility if such care were ever necessary. The majority of residents are Asian, though the facility is welcoming to all. Staff members speak a variety of Asian languages, which is a significant benefit for residents and families. While I have not personally tried the food, I have not heard any complaints. Residents appear well-adjusted, well-supported, and consistently cared for at a high level--something I cannot say about most places in this industry. A+

Very bad communication with the director Eric, he is not willing to assist me , very mean , rude …read more I am trying to submit application for my dad and I explain to him my dad's current situation, he said waiting list is long and he made it sound like I am trying to cut in line but I didn't not mention that . Super bad communication skills. Then he said he will discard my application which is rude. He is not willing to help me on the phone and try to hang up on me . Please don't send your family there !

As you can see,or as I can see,they,management are doing the old passive/agressive…read morecondecending/patranizing bs.I have asked them for YEARS,to either A)have a local prodestant minister come and give a informal CHRISTIAN service,or B)hire a driver to drive the CCB bus to any of the near by Prodestant churches, so non Jewish residents can partisapate in worship meaningful to themwithin an easy not even 3 mile radius.Both VERY reasonable/DOABLE suggestions were shot down immediately.That is how management works at CCB Hebrew Senior life.It is "Their way or the highway".VERY ridgid/unyeilding,Actually a whole like the dictator like new leader we have in DC. Also,something you should for sure be aware of,that since Oct 6th,their has been ablatant por Israel vibe,waht with flyers,all manner of displays of the war that started in Oct 6th in Gaza.And just like on all of the college/univercities in the area,God forbid you have the nerve/gaul to stand up-speak up for the thousands of women/ children/BABIES being slaughtered in Gaza,and they would probably try to have YIOU deported.They are SOOO biasd/pregidished againt Christian tenants,and gushing with affection/warmth TOWARDS their Jewish bretheren.So obvious,please. I can almost see some of management "Clutching their collective pearls" vehemently denying what i just said,Don't believe me,look at the screen shots of all the pro Israel "propaganda scattered about the lobby.Other folks have also made similiar comments,but are hesident to speak up for fear that they will retalliate by evicting them on some Trumpted up/bogus charge.Also,I haven't gotten to the best part,For roughly 2 years,I have had to deal with this nutsy koo koo resident who because of teh "Mysterious toxic fumes comming from the laundry room,she felt she had the right to crank open the window,winter and summer,letting out the heat in winter and cooling in summer. In addition,since they had be in the prodcess of constructing their 4th senior apt bldg,there was a great deal of construction dust blowing into the hallway window by the elevator.I begged thenm for ovwer 2 yrs to do something about,they said they tried?,but I doubt their tenacity frankly.It was only after bundling up and going out against my doctor's wishes in the cold,I went down to the regioal HUD office,and filed aformal complaint,and only after they were contacted by their reprsentative at Mass Housing did they do what they could have just have easily done TWO years ago,and remove the window crank.Did I mention that about a year prior,said crazy crank lady had come to my door one weeend Sat,and pounded on the door,and prceeded to yell "Where is i'Where is it?" Then 15 minutes later I hear the door pounded on AGAIN,and yup,you guess it,Crazy Crank Lady this time with a Brookline PD ranting "where is it,Where is it?"Where is what i calmly replied? the crank!!!I I laughed and said,"Well it takes a CRANK to know a crank i guess,You may laugh if you wish,as it is mildly funny.Not so the stress that the whole ordeal has heaped upon me.My Geriatrician was becomming concerned,as I was not in the greatest of health w/a lung condition,partly exaubated by the OPEN window,blowing in toxic construction dust. All in all,it has left a very bitter taste in my mouth.that and as well their pretty obvious lack of respect for the other TWO Abrahamic religions.Don't nice caring,empatic,compassionate women like me deserve better?

I have lived in a Center Communities building in Brookline for 5 years. I am disabled and totally…read moredisagree with the other reviewer, Jeffrey E. The staff here are very caring. Maintenance is the BEST. The apartments are amazingly nice. I wouldn't want to live anywhere else.