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    Brookfield Appliance Service Llc

    1.0 (2 reviews)

    Services - Brookfield Appliance Service Llc

    Appliance repair

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    7 years ago

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    Econo Appliance Repair

    Econo Appliance Repair

    (11 reviews)

    My refrigerator was not cooling, called Econo and they send a service guy over by the name of…read moreGeorge. He took the model number and told me that it needed a new fan to get the cool air to circulate the freezer and the refrigerator and that he would be back, I was under the impression that this all would happen immediately, but nothing happened so I called the company the next day, got to speak with a woman at the place that told me, they text me about the parts needed, a fan motor and thermostat and that it would cost me $ 380.00, would take a week to order, in turn told her that besides being a lot of money all the food would be spoiled, and that is not what George told me, besides I told George that I only had a landline and email in case that you have to contact me, she then told me to call George that took me 6 calls at different times to get him on the telephone! I explained what the woman told me and in turn he was going to call her and call me back. This never happened. not getting anywhere with these people I contacted someone else, just happened that their service mechanic was in my area and would be over shortly after finishing his service call. He came and checked out the GE refrigerator, told me no problem, went to work right away, took the base cover of the freezer, a total of 4 screws ad two on the base of the top cover and in doing so got access to the fan motor, now testing, the fan motor was ok and after checked a thermostat that was clipped on the freon line and showed it was defective, replaced it and the refrigerator now working fine! (Thermostat looked like a grey candy "1.5 inch long") with a clip on it and two wires coming out of it) The person was here 45 minutes, had lots of equipment and parts neatly in his truck, charged me $ 15.00 for the part, a far cry from $380.00 and since I was 92 years old, for the service call charged me $75.00. Econo has several good ratings, but actually are scammers, their address is fake "487 Federal Road, Brookfield", I went to, there is no Econo Appliance Service there, they are located somewhere in a private neighborhood, in a private residence, tried to find them at that place and gave up! If you go on their web site it shows a flag in a field far away from Federal Road! I can see on their website that they scammed many people, and this is probably only a fraction of the complaints against this company. I.T./Newtown CT

    This place is terrible don't . I had them checked my GE washer February . Waited a month for them…read moreto install part . Turns out they put the wrong part in. They came back after week put in another part. Washer worked for 3 1/2 months broke again I tried for a week for them to answer the phone then another week for them to show up. They sent a guy flash a light on the machine and said the part is defaulted. And his office will call with the arrangements to replace it again . And so no one ever called to resolve the matter nor do they answer the phones .

    Brookfield Appliance Service Llc - homeappliancerepair - Updated June 2026

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