I really like Geek Squad and how professional and helpful everyone was. Special shout out to…read moreYaretzi and how she worked really hard to help me transfer the data from my old phone to the replacement phone.

AppleWatch issue.... Geek Squad was able to help but the saga continued as I still needed to get…read morehelp via Apple directly. Tech I worked with was friendly and offered good customer service. The fix got me help but the issue was bigger and only Apple could help. If you need help with your technology try the Geek Squad at Best Buy... knowledgeable, patient and friendly.

In a time where there is online competition....... customer service should be amazing at locations…read more Not in this case, at the pick up counter with Miquel. A birthday gift for me was at pick up for me. I was greeted at the entrance and pointed to the area where pick up was. Great service and I thought it would continue. I was the second person in line, and Miguel was assisting the person in front of me. Offered that passenger to take merchandise to the store and left me in line. Did not say anything to me about being back or that someone will be with me.....5 minutes of waiting.... and he comes back and just stands there looking at me. No hello..... no thanks for waiting.... Just staring like waiting for me to say something. So I did. I said: No thank you for waiting and smile/ smirk. He still stood there lost in space. So I knew to not expect service, I tell him that I'm there for a pick up. Transaction done and no thank you for transaction. No offer of bag to put a laptop box in. No offer of geek squad. I say, "Thank you" Still no response. I go to the front, and I ask for a bag and immediately I was found a clear bag. I asked for one because I had 2 small bags with me. The front didn't treat me like a bother and they are why I rated it higher than zero but I will not use this best buy again for my personal purchases. Not impressed.

Terrible customer service. My tv died and I went to Best Buy to purchase a replacement. I stood in…read morethe Samsung TV area for 30 minutes. There was one employee. I understood he was busy and waited my turn. After he finished helping the person he ignored me and walked away. I saw him just standing apparently waiting for another customer to walk in. It was like I was invisible. I walked over and asked why he ignored me and told him I would be going to a different store to purchase my tv. I also told the woman at the doors what happened. They just lost a sale. I would highly recommend that you do not go to the Wauwatosa store.

Unaffiliated with Best Buy. A BETTER alternative for service…read more Accurate Appliance & Electronic Services (414) 777-0072 Milwaukee, Wis. 53219 Since 1991 Https://AAESinc.com AAESincSC@Gmail.com FREE Repair Estimates with completed Repairs. Guesswork is expensive. Save Time and money by Texting us at least five photos of your appliance and problem area. Text them pictures of your appliance and your model number tag to save money. Also include two clear pics of your model number tag. For Fastest service, Text us Pictures of your model number to (414) 777-0072 Our job is to make your life easier. We Love solving problems No job too big or too small. Factory trained Technicians with over 50 years combined experience.

I purchased a 4 drawer LG Instaview in April 2018. No problems until today. I have a thermostat in…read morethe freezer and refrigerator section. The fridge is running at 50 degrees and the freezer is 20. There's a weird chemical smell. I luckily purchased the 3 year protection plan. I have been on hold for a total of 40 minutes. finally got connected to the geek squad. Earliest repair appt is Friday. Today is Tuesday. Like I have a choice.

Several employees working not doing anything but talking to their coworkers. Store was dirty and…read moreunorganized and the bathroom was filthy. I do not recommend.

Amazing place that gives you that early 2000s feeling blockbuster movie night used to. Great place…read moreto buy and sell video games and electronics as well

I must express my gratitude for the EXCELLENT service I received from Colder's Warehouse Director…read moreof Operations, Jason Miel. He was very attentive to the furniture selection made and saw an opportunity to make sure I left as a satisfied customer that was taken care of from beginning to end. Jason truly values the customer and has made me want to return. If customer service could be like this everywhere, the world would be a better place. Thank you Jason!!!

Awesome Team! My friend found her stove, micorwave, washer,dryer and Fridge! she got it super fast…read moretoo!

Excellent customer service in store. No sales pressure just thorough information on each item…read moreThe delivery process was great. very professional and informative I would buy from them again

I purchased a refrigerator from this store because they were local and family owned, that was my…read morefirst mistake. I was told that their delivery guys were great and didn't have to be worried about my new flooring that was just installed 4 days earlier. Well first off, one of the delivery guys was very rude. He complained the whole time how a full sized fridge shouldn't be in a small kitchen like mine. Between the swearing and the bad attitude that's enough for me to never order from there again. After delivery, I found many scratches on 4 different parts of my brand new floor. To say I was pissed was an understatement. I went into the store and told them what happened and Bill Sr. offered me $100 for the damage. I said nope, I want it fixed. They gave me the number to a resurfacing company and told me to let them know what the company says. I was told by the resurfacing company that there's a good chance that they will not be about to get rid of the scratches and you'l probablyl still be able to detect them. The guy came and yes I can still see where the scratches are. The planks should have been completely replaced and I'm mad that that was never offered. No one at Ritzman even bothered to apologize on behalf of their "amazing" delivery guys. A "Hey, I'm sorry this happened", goes a long way. But no, they acted like I was bothering them with my problems (that their business created). They claim they "price match" but that's not true. Because they offer free delivery and install, they don't feel the need to match their competitors. She gave me $50 off (to offset the $100 difference from Best Buy) but anyone who pays by cash gets the same cash price. Best Buy also offered me free delivery and install. Ritzman isn't the only place that does it for free. Overall, I am utterly disappointed by the whole transaction from start to finish. I wish I would have gone to Grand Appliance where I've bought before or even Best Buy. Bill Sr. lacks customer service skills so I shouldn't be surprised that his grandchildren running the place do too. As a small business owner myself, I would never treat my customers the way I was treated especially when trying to fix a problem that they caused. They all need a lesson in customer service if they want to stay in business. Their delivery people need more than "I will talk to him". She knew exactly the guy I was talking about when I called. It's not a good look for your business when you send out a person with a pissed off attitude because they have to do their job. I will never buy anything from that store again and I will tell everyone I know not to go there.

WIFI has been very laggy for my house these days and I don't know why. it started happening on…read more2/16/26

If I could give this location and Manager Alex less I would. Perfect example of customer: "no…read moresurface. My husband and I recently signed up for T-Mobile at a different location but had trouble figuring something out on getting a $200 per line refund. We went in to ask for help to which Alex said just go to this website and fill in your information. That required a T-Mobile ID I asked for help in setting that up to which he replied it's pretty straightforward. Just follow the directions. There was absolutely no attempt to help us complete these forms, and to be honest, my husband and I are both in our 70s and have had very little experience in life with computers and cell phones. It's a shame that this young man treated us so poorly because he too will need help one day and will encounter somebody as inept as himself. That being said, we had an absolute fabulous experience at the Bayshore location with manager, Michael Barkstrom who is the reason we chose to switch to T-Mobile. It is amazing to me that a company can Employ to such very different people and give them both the same title of manager. I am ashamed to say that I am wondering if we made the right decision signing up for T-Mobile when I resource is a New Berlin where we live and that is where Alex the manager has the attitude that he does. Reconsidering this whole situation. Thanks to Alex.

Very clean, friendly staff, nice Starbucks, and well stocked. Finally found some bubler flavors i…read moreliked!

Out of tall fake plants happened on 11/1/25 so hello target put more tall fake plants in stockread more