update : I had the unfortunate opportunity to be here again,…read moreafter falling and clunking my face on the piano. Emergency is never a good place. I want to compliment RN Issac and KiKi, what ever she is. This was HB 8, corridor I believe. Now, a P.A. is over an RN. Issac explained to me that it varies state to state and even hospital to hospital. they were busy as usual and parked my emergency cart against the wall in HB 8. For the time I was there I saw and heard a lot. I was a bloody mess but no one seemed to care. no blankets offered until Kiki came along and that was nearly dismissal time. But besides all that I want to give St John a massage. Cologne. When I was there shortly ago an ER nurse walked me to the bathroom. I nearly gagged she smelled so offensive, I wondered how her coworkers could take it. like a realllly strong deodorant is all I can say. Here in HB there a hefty "guard" who'd stroll through wafting whatever he was wearing. sick/ wounded people should not be subjected to these conditions. It's a medical facility, not a NY cab, no offense, not all cabbies.

I went in for my full robotic hysterectomy June 24th. The Dr's and nursing staff were wonderful…read moreduring my time there. I ended up getting discharged on the 25th to go home after my overnight stay. My husband and I are very appreciative of how everything was handled, and how they kept him in the loop about what was going on, and informing us of what would need to be done at home. We appreciate Dr Eric Thomas and his crew for all they have done. Keep up serving the community the way you do. If you have the chance, take time to say, "Thank You, you are appreciated for what you do." You never know whose day you will brighten.

My nephew is in the burn center receiving care.at the moment…read more The staff has been amazing.

I came here to visit my Dad while he was in the ICU before he passed on Thanksgiving Day this year…read more Although my Dad had to be moved from being on a ventilator, being in the ICU, being in step down care, etc., I can't say enough good things about the staff that I interacted with at Hillcrest. From the time my Dad called me to tell me that he was diagnosed with Stage IV colorectal cancer to the day I saw him in the ICU was exactly one month to the day - and he was dead just a couple weeks later. The staff answered my questions without beating around the bush which I appreciated. While my siblings and I were very pragmatic about our Dad's prognosis, my Mom and my Dad's extended family weren't taking it so well. My mom was at the hospital 24/7, sleeping in a chair in my Dad's room to be by his side. The staff were incredibly gracious and kind to my Mom. They let all of the family filter in, pray, talk, etc., for as long as they wanted outside of shift change. While I was out of the country on the night of my Dad's passing, a few of my siblings were there and they let me know that the staff allowed more than 2 people at a time to go in and sit with my Dad's body for a few hours to grieve, which I know my family appreciated. The only drawback for my visit to Hillcrest was that the cafeteria was rough for gluten-free options as a celiac. I went an entire day on just a bag of Cheetos from the cafeteria while I sat in my Dad's room. If I needed to stay longer at the hospital, I would have had to order safe food from outside of the hospital. Overall, my interaction with security, nurses, interns and doctors was fantastic in such a stressful time that I didn't have much time to prepare for. Visited: November 2025

Our family has been very disappointed with the communication during my mother's hospitalization at…read moreSaint Francis. We understand that doctors, surgeons, and nurses are busy, but communication with a patient's family should not be treated as an afterthought, especially when the patient has hepatic encephalopathy, a condition that can make it difficult to accurately remember or relay medical information. Every morning, doctors would evaluate my mother and explain her treatment plan to her, but our family was almost never contacted afterward. We were expected to get important medical updates from someone who was not always capable of communicating them accurately. One example was when my mother's hematoma was drained. None of us knew the procedure had even been scheduled until we arrived at the hospital and found her already being prepared. As the people listed on her chart to receive medical information, we should not have been finding out about major procedures at the last minute. Trying to get updates ourselves was just as frustrating. We would call the nurses' station asking to speak with a nurse, only to be told they were too busy and would call us back, or we would sit on hold until the call disconnected. Most of the time, we never received the promised callback. This review is not meant to criticize the staff who worked hard to care for my mother. It is about a communication system that repeatedly failed our family during one of the most difficult times of our lives. Families deserve timely updates, returned phone calls, and communication that recognizes when a patient is unable to reliably relay important medical information. I sincerely hope Saint Francis improves its communication with authorized family members so other families do not have the same experience.

type of care physician checkup…read more care quality fantastic, today was first visited i'd gone to that a physician assistant administered and experientially did not find any drop in care quality office experience welcoming, efficient, time from checkin to admittal was minimal, and when directed to office window for scheduling followup, appointment was already scheduled, with the office window worker ready with the information for it

My aunt Dora was a well taken care of patient here. The nurses were attentive and her doctors paid…read moreattention to her dietary needs. Our family appreciated the way they kept her as comfortable as possible. And plenty of us travelled from out of state to see her so we were glad to have extended visits without being rushed out after a certain period. That time was precious. Thank you OSU Medical Center.

My friend's 89 year old father went to St. Johns emergency room due to abdominal pains. After 5…read morehours, they said that he had a kidney stone, and sent him home with pain killers. They told him that he would pass the stone. The next day he was worse than ever. His physician told us to take him back to the emergency room. We called in advance, and the wait was over 6 hours. I called OSU hospital, and they said that the wait was 1-1/2 hours, but if he was really bad, they would put him in the front of the line. So we took him to OSU...after tests, they determined that he had kidney infections! The hospital was full, so they made a very comfortable room in the emergency room. His canal between his kidneys and bladder were narrowed, so they had to perform an emergency surgery to put in a stent. After two days, he's like a new man. OSU saved his life. In Tulsa, the default hospitals are St. Francis (where my mother worked for years) and St. Johns. I'm sold on OSU.

My ear felt inflamed like there was a scratch, pimple, or a bug in it. Had the doctor look and…read moreconfirmed it was just a scratch. I then left saying no thank you to antibiotics. Got charged over $1500. Do not recommend.

The speed at which you are seen at this hospital doesn't make up for the fact that the people…read moretreating you, do not care. I arrived in pain and left in pain. The "nurse" Melissa is someone I truly hope to never receive "care" from again. She was condescending, rude, and gave off a vibe that she truly does not care about your health. She's a mean girl, a mean nurse, and someone I would never trust with my health again.

I go here to get lab done, the people have always been friendly, at every desk I pass to get to the…read morelab. Lab employees are as well. Friendly and professional.

I am very disappointed in the way this establishment is ran. I personally have been to this place…read moreseveral times. I go ONLY when in extreme situations, where there is no possible way to go somewhere else. They have misdiagnosed and mismanaged my son-in-laws diabetes. A sister of mine had life threatening illnesses and she was not allowed to speak to a doctor. When she addressed her concerns about a certain medication (for her water retention) that they were not giving her, she was told for over 24 hours, by the same nurse, that she didn't have time to ask the doctor yet. Also, this woman was handed medication in a cup and told to wait an hour before she takes it. She was also told to do her own anal catheter and handed KY jelly and the catheter. These are just a few examples of the extreme lack of care and compassion, plus lack of medical integrity that runs rampant through this place. I have also been personally mistreated as well as my mentally handicapped daughter (who was also misdiagnosed and ended up hospitalized elsewhere). This is by far the worst excuse of a hospital I have ever come across and I have a daughter who had so many medical issues, she had 12 doctors before she was a year old. I have been to my far share of medical facilities and never felt compelled to write a negative review.

This review is specifically for the Radiology area. I am at that stage of my life where I have to…read moreget a yearly mammogram. I have always had a pleasant experience here with the techs. They try to make things as comfortable as possible, and keep the atmosphere light. They get you in and out decently quick if you have an early appointment. No complaints - the ladies that work here have always made this experience easy for me.

The care here is amazing! I was in and out with in 2 hours for the er! The nurses were so kind and…read moresupportive and explained everything ! If you ever need to go to the er this is the place to go! They made check in a breeze while it's all online so you can do it while you're waiting!

I've been here a few times with my adult children. The people working here have always been very…read morekind and helpful. We've been in a room for a few days and here for diagnostics. Each time, I feel, the level of care has been very high. It's a stressful situation when you or a loved one isn't feeling well. I may be a bit more forgiving because we've been to so many hospitals over the years. If I was needing to stay in a hospital or needing diagnostic work, I would request this place. I do live over an hour away, that's how impressed I am with them.

After surgery, I was admitted to the 5th floor for an overnight stay. The nurse at night didn't…read morehave alcohol swabs or flushes when giving IV meds. She used a curos cap on the port before connecting the med. The day nurse popped all my meds in a cup and couldn't tell me what they were. I had to pull out my night meds and thyroid meds as you shouldn't take Levothyroxin with food. Med reconciliation did not happen. I could not get up unassisted and walk to the bathroom and no one helped except one tech at night. I could not void due to urinary retention and they did nothing for it, not even a bladder scan. I was discharged with very little education and with my bio button still on. The hospital is in poor condition and dirty. Prior to surgery, I used the bathroom in pre-op and there was urine on the floor.

Absolutely love my hematologist Jennifer trottman; she's very through and helpful in making sure I…read moreunderstand my hemochromatosis. I'm now on a phlebotomy program at this center vs Red Cross making me anemic when my super power is iron as she says lol. I thank goodness I got her as my Dr as she's extremely nice I'll be sad when/if she leaves this practice.

This is where my husband and I go for my lymphedema treatment with the occupational/lymphedema…read moretherapist I have had since January 22nd, 2025. They have been great and make us both feel welcome and my therapist finds ways to get my husband involved in my care on the home side of things. She has taken the time to walk him through the steps, which is great! As a breast cancer survivor, battling lymphedema as well, I can highly recommend them, for their caring demeanor, spousal inclusiveness, and being their to fight and advocate for their patients when needed. One of the biggest blessings is they are also their to listen to you as well, no matter what you are going through. They become part of your extended family when all is said and done.(Thank you Audrey. You have been the best blessing to Michael and I during this journey.Welcome to our crazy crew).

My wife was admitted there several times in the ER and then deteriorated with at least 5 medical…read moreissues. She was allergic to corn and wheat and silicon. They worked hard to accommodate her food allergies and were extremely helpful and caring. She passed away there. They gave her outstanding car and compassio.

Excellent care and customer service. Lots of new construction going on here and updating and…read moreremodeling. We came for an ultrasound for my son. The check in process was simple and quick. The staff was friendly and knowledgeable and explained the entire process step-by-step. They made sure my son felt comfortable and was relaxed. The parking lot is a bit away from the building, so bring a stroller or wheelchair if you need to assist those that have issues walking, there was a café here for meals snacks I smelled hot food but we were just in an out so I didn't eat or drink anything.