After being loyal clients of Dr. Kwon's office for over 8 years with multiple pets -- and referring many friends and family -- I am beyond disappointed by the way we were treated during a medical emergency with our dog. After emergency visits to both Penn Vet and VRC, we called Dr. Kwon's office for help and compassion during an incredibly stressful time. Instead, we were met with coldness, dismissiveness, and zero empathy from the office manager, Jen. When our dog became too heavily sedated after emergency treatment to safely make her appointment, I politely asked if our prepaid fee could simply stay as a credit on our account. I was told "no" because I had "broken the policy." No compassion whatsoever despite the circumstances. What upset me most was the accusatory and disrespectful way we were spoken to while worried sick about our dog's condition. Policies are important, but so is humanity. Sadly, this experience completely changed how we view this practice. I always liked Dr. Kwon and thought he did a great job but unfortunately, the unprofessionalism of his office manager Jen is enough for me to never return. She is rude, and clearly shows no compassion or care for Dr. Kwon patients or families. read more

Dr Kwon is a good vet. We've always liked him. His prices are super high! However, some of his staff are unprofessional. "Jen", his "office manager" is a joke to deal with. Very unprofessional. She may be better suited maybe managing a McDonalds. In a nutshell we filed a dispute against charges of her "policy" we were never made aware of. We gave 24 hours notice, which every doctors office I've ever dealt with has as their policy. She tried some BS saying it was 72 hours. We filed a dispute, with her blessing mind you, AND WON! I guess she can't handle being corrected! LOL, on to another vet who knows how to run a practice and acts more professionally. read more

Dr Kwon is ALWAYS so caring when it comes to his patients. He is extremely knowledgeable and does not play on your feelings to add unnecessary charges. Fabulous doctor and super friendly staff. read more

Dr. Kwon and his staff including amazing Tech Jenna handled our dog so well after being ignored at a previous Vet. Surgery was quickly done and they handled our pet so well that she had no anxiety visiting the vet unlike the previous vet we attended. This staff cared so well for our dog we felt like we were family. When it came time to let our dog cross the rainbow bridge we considered home care but we owed it to this amazing staff and went there and we were not disappointed. It felt so humane and they comforted us and our dog so well, some of the staff was even crying with us. 5/5 stars all day, the Dr. was so professional and made us feel at home and gave us comforting advice about our decision. read more

Dr Kwon is the absolute best. I feel like he cares and loves my dogs as much as we do. Always goes out of the way to explain and reassure. Couldn't recommend enough. read more

After reading good reviews and hearing great things about this practice on the Media Facebook page, I checked it out in May. I really enjoyed the practice and the professionalism so I decided to move my cat care to this practice because it was closer to home. So my records were forwarded over and presumably read Before our first check up in mid-June. Mickey's In excellent health so she really only has to go once a year for her shots and check up so she's not really used to going to the vet. So She was a little verbal voicing her displeasure but Dr. Kwan was amazing with her. He was like "the cat whisperer" with her. The exam went well and she got her shots. You could tell he really loves animals. I am glad to have found a competent, compassionate wonderful vet so close to home. read more

Brookhaven Veterinary Hospital - Mickey had a great first visit with Dr. Kwan - Veterinarians Near Me - Brookhaven, Pennsylvania

I have been here more than any other place since the lock down in Covid. Back in March, when we finally addressed my dog's cough, we took him here at the recommendation of someone. Dr. Barb is incredible. She is thorough and intuitive and to be honest, I would want her as my human doctor. She leaves no stone unturned and she thinks about how everything is connected and she is direct and clear about what we can be doing to take care of our dog while he's navigating new medicines and changing health in his aging body. During Covid, we stay in our car and call in and wait for an assistant to pick up our dog from the car. They are friendly, very helpful, and super accommodating to all of my thousands of questions. They also take care of his nails and they recognize when my dog is too stressed to do everything at once. They have been the highlight of me moving to a new place. They are trusted and trustworthy. read more

I have to be the biggest Cheerleader of my Vet. Of at least 8 years. I have never have had a Veterinarian more compassionate and loving person that has a Heart of GOLD that truly is a Saint in my Book. He's very honest and if your fur baby needs it he will tell you and if you don't he will also tell you. We have absolutely been so happy with what he has done for our 5 fur children and will continue to promote such a great man! Dr. Kwon you definitely are in your field for All the Right reasons. You and your staff are amazing. We Thank you for everything. We are very lucky to have you so close to us. read more

Brookhaven Veterinary Hospital - Veterinarians Near Me - Brookhaven, Pennsylvania

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Dr. Kwon has saved my pets many times over. My dog gets excited to see him and his staff. We started with him when my old vet told me to take my dog to the hospital because they didn't have an appointment. She had pancreatitis. He told me to bring her right over. He put both of my dogs to sleep lovingly. He made it a beautiful experience even though it was so painful. read more

Dr. Barbara Tallant is here! Hooray! And with Dr. Kwon a great match. Super caring, smart and compassionate. It doesn't get better than this. The prices are more than reasonable. The staff is great! read more

Dr Kwon was never my problem; It's his office staff that's the problem! They're rude, inconsiderate and it's apparent they bring there personal lives to work and mistreat good paying customers! I referred there office to my son and an Adoption Center and his office staff kicked my back in telling them things they shouldn't be discussing about my cats treatment. Last week I took my "asthmatic kitty" in to get her monthly depo-shot for her asthma, and while there I asked the woman why they said what they said to the Adoption Center, the woman rolled her eyes at me and made multiple smart comments to my face, and the other woman who came out to take my payment slammed my receipt down on the counter!! Needless to say I requested a call from Dr Kwon, and instead I got a letter asking me not to come back to his office and they were releasing my cat from there care. I guess standing up for myself is not allowed? I guess I get to pay him money and at the same time get mistreated by his office staff? Like I'm supposed to keep my mouth shut when there attitude is presented to me at my time of service? That's ok? But don't say anything back to them or he'll cut ya off!! There mannerism stinks and it's been so obvious they don't care about my kitty or they would have talked this out with me like a professional business they claim to be! And ensure the safety and well being of my kitty. She has horrible asthma and she needs this depo -shot or she could die. I wouldn't recommend this Vet to anyone!!!! read more

Dr Kwon saved our golden retriever's life after the SPCA did a botched neuter. He then worked a miracle when another vet diagnosed an ACL tear and wanted to do surgery but it was just an infection in his paw.We knew Dr. Kwon was the perfect vet for our pups when he came in, sat on the floor, and our 95lb pup rolled on his back for belly rubs.He will love your dog like his own and when it's time to cross the Rainbow bridge, he will cry with you. Best vet around! read more

Dr.Kwon is fantastic. He loves his animals. He got right down on the floor with Drew while administering Drew's vaccination shots on our very first visit; I new right then and there this was the vet for us. He is factual with honest and straight forward thoughts and answers regarding the animals health and care. If your looking for a wonderful veterinarian, then look no further. I've seen many vets in my years and Dr. Kwon is one of the very best. Highly recommended A+++ read more

Brookhaven Veterinary Hospital - Handsome DrewDrew - Veterinarians Near Me - Brookhaven, Pennsylvania

Heartless ugly people they let my dog to die. I Ordered food from a pet site that can help my dog fight the sickness and I just needed there approval but they completely ignored it read more

Thank you Dr Kwon and staff for treating my Bella like she was your own. Compassion....excellent medical care. What more can I say. Your beloved pet deserves Brookhaven Vet. read more

Brookhaven Veterinary Hospital - Bella - Veterinarians Near Me - Brookhaven, Pennsylvania

Very pleased with the care and cost to neuter our rabbit. Thank you. The staff was warm and friendly and took great care of Efrum.

We are new pet owners . I was not there my wife took our new rescue puppy there for a wellness check up and my wife fell in love with Dr Kwon the puppy got a shot and the next day I noticed a reaction so I called the good Dr Kwon on a Saturday morning at 830 and within an half hour I had my return call and all my questions answered that says a lot to me that's my review read more

Off the recommendation of many i took my senior dog here who had hurt her leg. She was prescribed two medications in high amounts. When i first gave them to her she was knocked out, could hardly walk. I decided to stop the one medication after only one use as it seemed way to strong for her. Fast forward to a few months later, as i continue on my quest for a new vet (we moved her recently), where i was met with a quality care program for my senior dogs on and off leg pains ect. This area vet (very good reputation) was aghast at the volume that was prescribed for my dog. My dog should have been receiving 400mg of medication spread throughout the day. Dr. Kwon prescribed her 900mg a day, which I was told was "frankly irresponsible." I do not recommend this practice. I was also surprised when my bill came to over $250 and asked for a breakdown of that. they were automatically ending me home with their vitamins and supplements ect that they recommended for my dog- however i never asked or agreed to purchasing them at that time. Not to mention the size bottles and quantities were absurd since my dog is 15+ and in palliative care why would i buy enough for another year +. I had to ask for each charge to be removed and explain it was not in my budget that day and i had not asked for it. read more

I used a different Vet in Delco and was not impressed with the location. I went to Yelp to find a Vet that was closer but also great with animals and was touched by how many positive reviews Dr. Kwon has! I brought my three cats to him and still am impressed by how much he loves and cares for animals! I definitely feel I can trust him with their care. If you are looking for a new Vet for your loved ones, give Dr. Kwon a shot - He really is a great person and Vet! read more

I will be searching for a new vet. This is the fourth time I have taken my dog here for the same issue and they haven't properly treated it yet. They just keep prescribing a bunch of overpriced meds. They also make you wait for forever in the waiting room. And try to get you to have random tests ran even though they don't have anything to do with your pets issues at hand. Just to make the final bill even higher. I will be searching elsewhere. Steer clear of this place! read more

Dr. Kwon is an amazing vet. He genuinely loves animals and you can tell that he isn't in it for the money like a few of the other local vets are. This is the only place I will be taking my pets from now on. read more

We've been here with our cat and dog. Although I like Dr. Kwon as a person I have to be honest and say I think he needs to learn a lot more about his field. Maybe he knows more about dogs then cats I don't know. I do know several families who have the same opinion about him. It sucks too because he is so close to me, I really wanted to love it there. I see all the positive post for him and it makes my very confused. You give it a try and see what you think. Maybe if he keeps getting good reviews I'll give him another chance. read more

Not the practice for me. Major error is all I say. Going back to vet I trust ! Only left because she moved to a practice farther away and heard good things about Brookhaven Vet. I will travel a little further. read more

I had to have the vet at Brookhaven Animal hospital open up for an emergency tonight. Our mainecoon cat Fluffy was neutered at Springfield Animal hospital last week and they totally messed up and because of them, our poor kitty was in bad shape. Springfield did nothing for pain or infection for him and didnt even give us a cone (we were there 8 days ago) Tonight we noticed poor little Fluffy was bleeding and very sore and lethargic . His incision site had a huge infected sore. we have to keep him coned and give him antibiotics for a week and keep him in a cage. Plus we have to wash his sore with antiseptic twice a day. Brookhaven animal Hospital is the best and they really care about your pet, I will never go to Springfield again. It was so nice of them to open up for us so late at night, I dont know any other vet that would do this for us. I will never go anywhere else read more

We love Dr. Kwon, and, so does our dog! It's obvious, he loves animals, and, is very compassionate. Our dog had a tumor removed last year, and, after a couple of days, he managed to scratch the incision open. We were so upset, and, even though it was a Sunday night, we called Dr. Kwon, and, he went to the office, opened it, and, stitched our dog back up! When you can trust the case of your beloved fur baby, it really is a good feeling. We highly recommend him! read more

After working with two other local vets, Brookhaven Vet was recommended to us. Our Shiba Inu was adopted and had no background, so we were basically working with nothing. She was constantly sick and lost all of her fur; the previous vet suggested to us to think about putting her down. For us, that was NOT an option. Finally, Dr. Kwon at Brookhaven was able to immediately figure out that it was a food allergy she was having. An easy change to her diet and she was better within the week! He knows every breed out there, and is amazing with animals. He gets down on the floor and talks to them one and one. Some may think it's funny, but I think it's amazing! My dog is very phobic, but he was able to help her live a full and healthy life, and gave us an amazing family member! Thank you Dr. Kwon and Brookhaven Vet!! read more

My mother in law introduced us to Dr. Kwon after she found him for her pom. Dr. Kwon took great care of him until he passed away. When we adopted a puppy pom we knew were going to take him to Brookhaven vet and we are so glad we did! They are very flexible with scheduling and hours, always willing to answer a question over the phone quickly if needed, and truly LOVE the animals they take care of. Dr. Kwon is amazing and calm and gets right down to eye level with our skittish pom which always helps! I highly recommend Brookhaven Vet to anyone searching for the "family doctor" for their furry loved ones, you wont be sorry! read more

Dr. Kwon was recommended to us through several different people. We had been using mobile clinics and we just didn't think this was enough for our pets. We are so glad that we found Dr. Kwon. He is wonderful with our animals. We have 4 dogs who see him. One of our dogs is incredibly scared of going to the vet but Dr. Kwon has made him comfortable so that he can get the care he needs. One of our dogs was recently attacked by a dog on the loose and Dr. Kwon explained to me all of my options with reporting the incident, something I did not expect to learn from him. He gave me several phone calls throughout my dog's surgery and recovery to let me know how things were going. Dr. Kwon also helps a local animal rescue organization by health-checking their foster pets. He loves hearing their adoption stories and is genuinely interested in every pet he sees. We just love him! As a bonus, his rates are very reasonable. read more

Great vet!! Dr. Kwon is awesome...

Not sure what to say about Dr. Kwon. So compassionate with animals and people alike. We are very fortunate to have such a wonderful vet so close to home! read more

I followed the advice of positive Facebook reviews and was glad I made the appointment with Dr Kwon. The facility was very clean. The staff was very friendly and helpful and Dr Kwon was wonderful with my dogs. Very reasonably priced as well. Couldn't be happier ! Thanks for taking care of my babies and making me comfortable with the treatments. read more

The very best vet we have ever met! He took care of our Lila well so that she is now back on her own feet, The quality of our best friend matters. read more

I took my 70 pound pitbull to Dr. Kwon after he helped my other dog. I went in for a rabies shot. I was told a certain price. When we showed up, he muzzled my dog for no apparent reason, did a heartworm test I didn't ask for, and tried clipping his nails. Now I'm working with a trainer to let my boy cut his nails again. I deal with breed discrimination all the time, I just wasn't expecting it from a vet. We see Dr. Costa at Providence Veterinarian Hospital and they absolutely adore my dog. I guess he didn't need that too small muzzle after all. read more

Dr Kwon is the best veterinarian I have ever worked with. He is extremely competent, friendly, compassionate and very dedicated to providing the best possible care for your pet. His prices are very reasonable and his staff is friendly and very helpful. I am so grateful I found Dr Kwon and Brookhaven Vet. read more