Come to the Dysart and McDowell location store manager Tamara Flores will help you with the right…read moremattress to get the best sleep.

I can't say enough things about the people who work at this location. They went above and beyond to…read moretake care of me and actually find out what I needed, versus being slimy sales people and trying to make me buy an expensive mattress. I can't believe all the money I saved and how fast I was in and out of the store with everything I needed. Will absolutly be recommending all my friends and family who are moving to AZ to come visit this location!

Great service with a smile. Clean store, easy financing and delivery. Lots of options to choose fromread more

we went to mattress firm today, and right away, Jason greeted us and was very nice, welcoming, He…read morewas super helpful and super friendly. He helped us look for the best mattress for us. And it was a great experience. Thank you Jason !!

The selection and prices are unbeatable…read more Our sales person Lynn was fantastic. Listened to our needs and wants and helped us find the perfect living room set. We came back to find a sofa table and rug and Lynn once again came through for us. Great asset to her business and highly recommend to see her.

Looking for a bed frame and was able to walk in and not feel pressured by salespeople immediately…read more Emma introduced herself and showed us where the bedroom section was in the showroom and then just kept her distance, which was nice. She checked in with us about 15 mins later and made sure we were good. We didn't end up finding anything, but it was a good experience.

The sales people in Goodyear are awesome, Erik, and Marcel went above and beyond to help me finish…read morethe install for my new kitchen. Josh Installer had to come back three times to help out between electrical and construction. Thank you all again.

Joseph was great ordering the refrigerator model that we wanted and scheduling the delivery the…read morenext day! We would recommend purchasing appliances from Spencers due to their great service!

If I could give zero stars I would. Buyers beware of this scammy trashy place. I spent over $6k on…read morefurniture and have had nothing but issues. The delivery dates were two months out, the specialist I worked with outright lied about the dates. I didn't know until I received the email receipt later that day. Cannot get ahold of the store, only get an automated AI system that eventually connects me to someone who can only split my deliveries out into four different ones. Inconvenient and unacceptable. Then I notice the delivery drivers installed the couch next to the wall with a big cut or rip in it and purposely hid it from me. There is no way they didn't see it, but the way it's arranged I cannot see it. I have been on the phone trying to reach the store, a human, anything. An hour later I get referred to an AI chatbot via text that repeatedly asks me for pictures of the defect. I upload them, over and over and it keeps saying upload a photo. Then says someone will get back to me I will never shop at this garbage company again.

My wife and I were there today around 1300hrs looking at sectionals…read more We went around the entire store We were there about 40 minutes and actually found 2 that we liked The store was devoid of customers but had numerous sales people walking around Not one person came to us I guess we will look elsewhere Terrible customer service

Well, I got what I needed. I had never shopped Conn's before but was in a pinch. Our refrigerator…read morehad gone out and I needed something before all of our food spoiled. So, I went to work online looking for a replacement. We did some research and found the refrigerator we wanted. We then proceeded to look for that model. I looked at big box stores, home stores and appliance stores. Well Conn's was the only store that had it in stock and available the same day. That's great! After talking to a rep from this store, I ended up ordering online. That process was easy. I was directed to pick the unit up at their Service and Distribution Center in Avondale. We arrived at almost 11a to locked doors. Online information said that they were open at 10a, so we had to wait. The lady at the front counter acknowledged the discrepancy with no answer as to why. Apparently this was enacted during Covid and hadn't yet returned to normal. Oh well, I'm here to pick up my refrigerator, here's my receipt. She proceeded to tell me that my order hadn't been processed and that I couldn't pick it up until this was taken care of. She said that it could take up to 48 hours. I didn't see anything regarding this when I purchased online. WHAT??? But I'm here now! She did provide me with a phone number to "push the order through." So I did call the number and the issue was resolved in just a few minutes and we were able to proceed with the order. Whew... We were told to pull around and in about 15 minutes the guys rolled the unit out and loaded it up. I guess the biggest issue that I have is disposing of my old refrigerator. If I had waited 3 days for delivery, Conn's would have hauled the old one off. But I didn't have 3 days. I was informed that If I picked the new refrigerator up myself, that they would not dispose of the old one. That is a huge inconvenience. I would have hauled the old one to their recycle center or would have paid to have it picked up. Sadly, there were no options, it is my clearly my problem. I sure wish they would offer some option, any option. In the end, the stock and online ordering was great. For that I am appreciative. The customers service processes could use the most help. But, I will say that everyone I spoke with was friendly and professional. Most importantly, I got my refrigerator the same day.

Knew Conn's wasn't for us, but we were had an hour wait for dinner so decided to look around. We…read moreare in the market for some furniture. I didn't think anything from Conn's would be for us, but why not look. The sales people greet you when walking in the door and are super friendly. They let you shop on your own. They have a large selection from living rooms, office, bedrooms, appliances and televisions. Nothing spoke to us. They had a couple bedroom sets and a leather sectional that looked decent. Good appliance section. Most living room furniture now a days has terrible back cushions that break down so fast. I notice that at most furniture stores simular to Conn's these days. I remember back in the day my first living room set what purchased downtown at a warehouse. Nothing fancy, but it was built so nice and it was in the same condition after it served it's purpose a few years later. Everything seems to break down and look sloppy after a few months. My mother's best friend purchased a black leather living room set from here and had a great experience and has had no issues.

This is a family owned business. I been buying almost all of my furniture from them. They have a…read morevery unique selection and their prices are really good. I really recommend Leo Garcia, he's the best salesman, he really takes care of you!

Just recently upgraded our couch to this gem, we worked with Leo not too long ago for our dining…read moretable, and came back to top off the living room. Amazing quality and style. I love the customization we got to choose the cushion comfort level, and fabric/color of the couch. We will be coming back for an entertainment center soon to finish the living room off

After touring several different establishments, we landed at Mor, where Mohammed was fantastic…read more He took the time to work with us to find the perfect recliners, dining room table, and dresser. The cost for the four items were fair and the delivery fee was fai The delivery occurred within five days. We received a four-hour window. Delivery reached out a day prior via text message to confirm the window, which we were able to follow. How many deliveries were before us, and approximately what time would they arrive for our delivery. The delivery men were quick and thorough, finishing within 20 minutes. All the furniture was delivered, assembled, and placed within the house.

Came in to look at furniture with nothing specific in mind and was greeted by a sales associate…read morewhen he asked what we were looking for we told him we were just browsing and we didn't need help. he then proceeded to tell us he works on commission and we cannot just browse around the store. this interaction was completely unnecessary and inappropriate.

We had a great experience here! It was our first time mattress shopping, although we did not make a…read morepurchase today, the staff was so helpful! We tested out every bed in there. We got so much info that we wouldn't have known if we hadn't come in here. We heard about the specials and deals going on currently. They had some great deals to include an adjustable base with some purchases. They were not pushy at all to make a sale which was nice, we didn't feel any uncomfortable pressure. We will definitely be making our mattress purchase soon.

Great prices and great customer service, also service in Spanish and low prices. I do really…read morerecommend this place.