Absolutely outstanding service! Driver was outstanding,…read morecleanliness and safety did not fall short . Highly recommend

I use century car service for three trips. Pick up at the Seattle airport to my downtown hotel…read more Pick up from my downtown hotel to the cruise port. And then finally cruise port pick up to the airport. Every ride was on time with a professional driver who assisted with anything we needed. I highly recommend century car service for any transportation needs in Seattle! Thank you for a great experiences.

If you need a fancy ride for special event... this is the place to go!…read more We rented a limo for our daughter's 16th birthday! Tesh was a great driver, very friendly and accommodating to our party. The service and dealings with A&A was phenomenal. They were very responsive and helpful when dealing by phone or email. My daughter and her friends had a blast. Definitely something they will remember for years! Thanks!

The driver arrived early to pick up Elders from Seattle Indian Health Board. The driver was…read morepatient, respectful, and friendly. A&A Limousine & Bus Services website booking process was smooth. simple and easy to use. The Administration's response time was timely, and excellent customer service. I would recommend A&A limousine services to family, friends, and others.

The initial reason I contacted them was due to an error on my part. I won't go into detail…read more I just want to share that it was literal MOMENTS after I sent my message in to this company when I got a call from the company. The guy on the phone was extremely nice, I could tell he genuinely cared and I felt bad for my mistake but the customer server was so gracious the whole time. I rarely see such quick and genuine service these days. It really stands out, not like a sore thumb, more like a diamond in the stone. We need more companies like this, personable and human and professional.

**Four Rides, One Luggage Tetris Disaster, and a Wheelbase Lecture**…read more We used this company four times between June 11 and June 21. The first three rides were good. The fourth ride, followed by the company's defensive and condescending response, earned the two stars. For our final transfer from the Seattle Marriott Waterfront to SEA, there were two passengers returning from an eight day cruise. The company had already transported us from the airport, to the cruise pier, and back from the pier. Our luggage needs were therefore not exactly a mystery. Before the reservation was confirmed, I requested Navneet, who had driven us previously in a larger and more comfortable vehicle. That request was never acknowledged. Instead, the company sent a BMW i5. They later provided a detailed explanation that it qualifies as a standard sedan because its 118 inch wheelbase exceeds Washington's minimum requirement by four inches. Congratulations on the wheelbase. Unfortunately, those extra four inches did not provide enough luggage capacity. The driver placed bags in the front passenger seat, obstructing the passenger side window and potentially limiting visibility of the mirror. She then complained about the luggage during the ride, as though two people returning from an eight day cruise had committed some shocking act by bringing suitcases. The company repeatedly states that safety is its highest priority. It was not the highest priority during our ride. Once it became clear that the luggage did not fit safely, the appropriate response would have been to stop, arrange a more suitable vehicle, or find another safe solution. Instead, the luggage was stacked in the front seat and the trip continued. The company continues to focus on the fact that we reserved a sedan for two passengers. Apparently, confirming the number of passengers also confirms that they will be traveling without luggage. Their response stated that "facts matter," so here are the facts they continue to avoid: The vehicle did not have enough room for the luggage. The bags were placed where they obstructed the passenger side window and may have limited visibility of the mirror. The driver complained about the luggage. The trip continued anyway. They also wrote that "expectations and requirements do not always walk the same path." That may sound impressive in a management seminar, but it does not explain why luggage was stacked where it could interfere with the driver's visibility. This was never about demanding a complimentary upgrade or expecting a specific chauffeur. It was about sending a vehicle capable of safely carrying two passengers and their known luggage. Instead, the company's position appears to be that because the vehicle technically met the definition of a sedan, everything that happened afterward was acceptable. Minimum compliance is not the same as safe, thoughtful, or professional service. The first three rides were good. The final ride was poorly planned, uncomfortable, and potentially unsafe. The response afterward was a master class in defending technical compliance while avoiding the actual problem. Their priority seems to be winning an argument rather than understanding why a customer felt unsafe. Two stars remain generous. One for the first three rides and one for the four inch wheelbase surplus that apparently mattered more than unobstructed visibility.

It was amazingly easy to book a ride from SeaTac airport to Gig Harbor. The driver Val was…read morecourteous, helpful and on time. He kept in contact with us after our plane landed and we met him at a designated door per the instructions. He helped us unload our luggage and move it a car we would be using. I will definitely use Eastside Limousine again next time I return to SeaTac!!! Plus the car was incredibly comfortable and bottles of water were available! First rate service!

Very patient. It was a nice n relaxing ride on the way home. Itvwas nice considering we have been…read moretraveling all day

Asked for a quote weeks ago and no response. Called twice and went straight to voicemailread more

Great experience! Amy's Limo Service is one of the only Limo services in the Seattle area that…read moredoesn't require a 4 hour minimum when booking a Limo! We got a stretch Hummer for an hour and half, at a very reasonable price. I was nervous about them not showing up, because of other reviews. So I kept in contact throughout the week and day of. Our driver T was super sweet, personable and professional. This was a very positive experience for my daughter's 15th birthday. I might have to do this every year now! Tips for booking a reservation: It seems that their website reservation request form and email is not a good way to get in touch with them. I recommend calling, you might have to call a few times to get through, but be persistent. Once a reservation is made, you should get an email confirmation right away. If you don't receive one, call back.

It was so professional and fun from start to finish! Horly was an amazing driver and made the…read moreevening perfect--thank you!

So much fun! I booked SRTC to drive me and my friends to dinner for my bachelorette party night and…read moreit worked out perfectly. Booking online was very quick and easy, i received a confirmation email, an email/text the day of, and they arrived on time. When we were ready to go, they hooked up our iPhone to the speaker and off we went. Smooth ride, driver took great pictures for us and was super patient. Definitely recommend!