D and R is the most friendly and professional boat dealer I've done business with…read more The entire staff was very genuine and our boat consultant, Sawyer was amazing. Great prices , service and supplies Thanks again for your commitment to your customers Cory PS. Super dog friendly and allowed our 2 retrieves to test out our new pontoon boat!

Sold me a boat with the promise of delivery. Ten minutes after I paid over the phone they called me…read moreback saying they no longer can deliver because they're too busy with putting pontoons on the water for other customers. Spent almost $70k on a new boat and they immediately back out of promises as soon as they get my money.

I was there today, I needed inserts for my plantar fasciitis, a guy sent me to the basketball…read moreaisle, the lady there sent me back to the shoe area, I bought a pair , they have a very limited selection, nothing for fasciitis, just for comfort, I bough a pair, took it home and it one of them was broken, I took it back, went to get another one, still no other options, I said to the guy I bought this one and it was broken, I grabbed a new box, opened it and there it was, another one broken, he said I've never seen that before, he asked me if I wanted to order it on line but I decided that if 2 of them are broken they must be of poor quality, he said, yeah, you can go to ... this other store and get pair, so I did. Funny thing, he put the broken inserts inside the box and hung it back on the display. Ugh, really? I told him not to put it back, so I took it back to the front where I had left my original and the receipt, i got my money back and went to the other store to get the inserts, better quality and very similar price.

twice now, I have been told I could not purchase some shirts because technically they had not been…read morereleased yet to sell? WTH? why put them on racks if you can not buy them? Seems like they some leadership with some common sense. first time I understand- maybe a simple mistake to put out on the rack with out a release date but twice, c'mon people get your sh** together

vary nice workers and way are vary help full and it has almost everything you need and yaread more

These guys deserve more stars for their outstanding customer service. Their knowledge of kayaks was…read moreA+. I highly recommend Matt and his crew !

Service was good. But I'm leaving a 2 star review because of how they handled my online gun…read moretransfer. I bought an Erfurt 1917 P.08 Luger and shouldn't have of having it shipped here. They claimed for it to have "no legible serial number" despite it having a four digit serial number on the frame. I mentioned that the ATF doesn't necessarily require serials from guns made before 1968. However they claimed a corporate policy is what prevented the sale to go through. Now I have to spend an additional 200$ for shipping and transfer fees to get it back. I won't be transferring a gun here again, I'll rather do it at Midwest on grape road where I know I won't have problems. I will come back to the store to use their range until Midwest range opens theirs up. Then I'll leave and not come back here except if there are great sales going on. Disappointing.

My husband and I decided to take a handgun training class and we're so glad we did! We have been…read morewanting a gun to keep at our house for safety, but before doing that I said we needed to take a class so that I was comfortable. My husband had shot guns and was fairly comfortable with them, but I went into the class very nervous. Our instructor was Rayth and he did such a great job at explaining things in a thorough way without making me feel dumb for my lack of knowledge. He was patient, professional, and I left feeling so confident. I'd recommend this class to anyone that wants to know the working parts of guns, the proper way to handle and shoot guns, and just overall gun safety. Thank you Rayth!

Way over priced on just about everything! One thing to support small business but when your one to…read moretwo bucks more on just about everything a line has to drawn somewhere. Only thing good about the place is the fly tying selection which is useless if you have to stand out side looking through a window because you refuse to wear a mask while everyone else inside has there's pulled down over there chin! Go to Kalamazoo or buy on line save yourself money and the hassell.

I would like to personally thank Smitty's Sport Shop for what you did for my Mother and Father…read more Back in early April my parents, who are in their 80's, went to another establishment to get their fishing licenses. They did this on the sly, as my sister and brother and I had asked them not to go out and were doing all of their shopping for them, but they have fished for years and they were not going to let a virus stop them! The other establishment had a long line, no masks and they were very uncomfortable, so they left and drove to your shop. When they got there you were closed for business and were working on your new window. You opened up for them, kept your distance, wore a mask and got them their fishing licenses. You did such a kind act of service for them and we are so very grateful! You did not have to do that, but you did. Thank you from the bottom of our hearts and you made quite an impression on them, and us. We will support your business 100%! God bless you!

Very friendly staff and quick efficient service. They are just starting out..selection isnt huge…read morebut the bait is fresh and great quality. They are in a bit of an odd location...just after the first intersection south of the airport/ lincolnway- nowhere near water. They have a good selection of terminal tackle- much better than the sporting goods stores on Grape.

Bad services i brought 3 dozens of miners 1 dozens dead with 2 hours buying called might not…read moreclean the tanks they won't get my money back our replacement i won't buy again bad

I love this place! We're visiting from out of town and I needed some worms, bobbers and a few small…read morethings to get my boys set up to fish. This shop is a lot bigger than it looks and has everything you could want. You could spend a long time browsing all the goods. Besides that, It's clean and well organized. The guys that work there are friendly and very helpful. And, I thought the prices were really reasonable. All good! Highly recommend!

This store charges 3 percent when using a debit card which is illegal by law.Only time a store…read moreowner can charge these fees is on a credit card.Also by law a store must have a clearly visible sign on door entrance when charging these fees and this store does not.When a store does charge these fees it must be itemized on a separate line on receipt as a surcharge and this store does not have that surcharge on receipt.If a store does charge these fees on a debit card the charge can be disputed with card provider.

Top notch gem for fishing tackle..they have everything you need for hunting and fishing...it was a…read moredrive from Lansing Mi --but well worth it..I have a sportsman's warehouse less than a mile from my house and they don't have half the stuff I need for my hunting and fishing needs

Great place to grab all your fishing needs. The employees are helpful and informative, talk to…read morethem if you have any questions- they will happily answer them. Items are decent quality and aren't overpriced. I come here at the start of summer to replenish my supplies for the fishing season. They even sell worms for bait. Main down side is it is rather small, but for such a small store they have lots of items.

This fishing bait and tackle store is a gem! The owner and employees are knowledgeable. Most all…read morefishing gear sold here.

Steve at Sportsman's Warehouse, 5215 Century Ave, Kalamazoo, MI 49006, is a terrible person who is…read moretarnishing the reputation of Sportsman's Warehouse by promoting discrimination and abusing power. November 25, 2025, was one of the most humiliating, degrading, and disrespectful experiences I've ever had! Upon arrival at Sportsman's Warehouse to pick up my order for a Rose, a limited-edition firearm, we walked past a man we later found out was Steve. Several other people were in the department at this time while Steve began helping other customers. When it was my turn to talk with Steve, I let him know I was there to pick up my firearm arm. He asked for my name, then went to the back. He then returned and said, "We have it, but I'm not selling it to you because you two smell like weed." My significant other and I assumed it was a joke, so we laughed it off. Steve kept a straight face, and at that moment, I realized he was being serious. I asked him to repeat himself, and he did, saying he had walked past us twice and that we smelled like weed. I immediately told him he had to be joking and that I did not smell anything like weed. He insisted we smelled like weed and wasn't giving me my order. Thankfully, a customer in the department overheard Steve's accusations and intervened, stating that it was him and that he works at a dispensary, and that he just swung by to purchase ammunition, which is why the department smelled like weed. Steve did not do his due diligence to determine where the smell was coming from, but instead assumed it was coming from my significant other and me. We thanked the man for speaking up. Had this man not spoken up, we would have remained the victims of Steve's power trip, lack of professionalism, and ridiculous accusations. Out of everyone in the department, why were we singled out? Why were we discriminated against? Of everyone in the department, he blamed us, and I was upset, so I expressed my frustration respectfully. I had every right to be upset. However, according to Steve, if I were upset, he had the authority not to give me my firearm unless I agreed to let it go. No law requires you to have a good attitude or tolerate disrespect to receive your firearm, but it may be in Sportsman's Warehouse's policy and procedures. This is the primary place to purchase ammunition for our firearms due to its affordable prices and inventory. Unfortunately, I can no longer say this after spending over $1,000 on a firearm and being disrespected, threatened, and humiliated by Steve. Steve's word against mine, I think not! You don't have to take my word for it; listen to it for yourself. The audio recording can be found at https://youtu.be/fQE0u0UrqJg Sportsman's Warehouse needs more people like Andrew and none like Steve! Andrew overheard Steve's nonsense and immediately came to apologize for Steve, attempting to de-escalate and diffuse the situation. He provided excellent customer service and apologized for our experience. We are aware of the laws regarding substances and firearm purchases. What's even more important to me personally is that I pride myself on being one of the few individuals who have never done any substances other than an occasional glass of wine, so hearing that I smelled like weed was a slap in my face and an attack on my character. I have wanted this firearm since it was released, and unfortunately, my excitement and joy have been taken from me, never to return, thanks to Steve. Every time I go to the range or show off my new firearm, I will be reminded of the horrors of Steve. You can record a conversation in Michigan because it is a "one-party consent" state, meaning you can record a conversation if you are a participant and have consented to the recording, and I have consented.

Love to wander around this place and think of wonderful things to do with the cools stuff for sale…read morehere. I got a new sleeping bag online cyber Monday and picked up at the store. Good deal and staff had it to me in minute or two once i verified my is and order. Store is big and well stocked and staff is very helpful in finding stuff if needed.