Used Mitch's Auto Repair first time recently. Had a noise I couldn't identify. Kenny rode with me…read moreand quickly identified a wheel bearing as the issue. Repaired it at a fair price and problem solved. Courteous and professional! Thanks!

Incredible! A mechanic you can you can trust is unheard of…read more I trust Mitch TOTALLY! I met Mitch in the early 80's when euro motor told me my 78 300 D needed a new Motor. I took the car to Mitch for a second Opinion. Mitch fixed it! I still have the car and the same motor. My entire family goes to Mitch Carr. From our classic SL too our new Gl, this place has been a god send. have relocated to Rhode Island and I still call Mitch for for advice. I still bring my car there when visiting family in DC. The bottom line is that he and his crew is honest, capable, and cheaper that the dealership! I keep buying mercedes because I know I have the best mechanic who cares about his customers.

Brian helped me through an emergency situation late on a Friday afternoon, helped me think things…read morethrough and get home safely. He has maintained my car for years, and his work is impeccable, on time and reasonably priced. He'll even search out the best price on parts. He is first rate in every category!

We have been loyal customers for years, and we couldn't be happier! Brian really knows his stuff,…read moredoes impeccable work, and really works hard to save you money on car repairs. He is our one stop shop for maintenance and repair work!

Great service! InstaBrakes was there when I needed them. They are fast, reliable, and convenient.read more

I needed help with my car and reached out to Keith and he responded fast. He is very kind, very…read morepersonable, and very professional. Excellent customer service. Keith even offered to take me home before he met me. What I appreciate most about Keith and his business, is the transparency with pricing and work needed + his attention to detail and actually caring about quality products for his customers. Oh yeah and he is terrific at communication, he has been texting with me consistently about other issues we want to address as friends. 10/10 - I won't be working with anyone else other than Keith regarding car issues.

I got ripped off having to pay $570. Went to another place to just to check and see if my cylinder…read morehead was cracked and if it wasn't just some milling. Just pressure test and light cleaning on 2 heads. I was charged 175 for taking parts off they said it took an hour and a half when nothing even had any hardware... But then I found Thomas Machine Corp and thought I'd try them out. Explained my situation and discussed on a full pressure blast, valve job, and replacing valve seats. And Eric did a phenomenal job and got me right! Absolutely pleased with the service and also very kind guys here and very helpful. Cost aware too, they know what they're doing and they're here to help and get people right by providing top notch service! Got my car back up and running asap and it runs like a dream now.

I was extremely dissatisfied with my 3 week project which turned into a 3 month project over…read moreCentral Import Authority. Here are the main issues I had: -There is now a large dent on my rear bumper that was not there before. Now I have to pay to replace the entire panel. Erik, the owner, does not want to assume responsibility because "his employees said they didn't do it". Yeah, seems believable. I know for a fact the truck was moved on an almost daily basis and parked on the street because Erik has so many cars backlogged, he doesn't have room on his lot for many customer cars. I wonder how a dent could happen which this brilliant system in place? -This entire process took nearly double the time estimated with Erik putting many walk-in appointments ahead of my vehicle. At least two weeks went by after all of the parts had arrived before work began. There are cars on his lot that have been there over six months with no work being completed. He said that he prioritizes vehicles based on how badly the customer needs the vehicle back instead of the usual "first in, first out" approach. Sure makes me feel special! -Several parts and labor time was added on the final invoice that I did not approve. I paid it, regrettably, because I wanted my vehicle back after having spent over triple the time waiting on it as originally promised. -The power mirrors do not fold in. I paid for the mirrors to be installed properly and they were not. -The headlights do not turn on and off automatically. I paid for proper installation of the headlights. -The grille does not line up with the hood. The panel gap is off by at least 3/4 of an inch. It looks terrible. I paid for the grille to be installed properly. -The stitching on the dash is damaged. It was not damaged before. -The front sensors were not installed in the front bumper. I expected this to be part of the install for the front bumper. Now the parking system does not function. I took the truck back to Central Import for an estimated five days so that these issues could be resolved. After TWO WEEKS had passed with several texts and calls ignored, Erik called me to inform me he was done working on my truck and to come pick it up. He was extremely rude and said he did not want to work on it anymore and hung up twice. He called me a liar and used several profanities. To my dismay. I discovered absolutely no work had been done in the two weeks at their shop. What a spectacular waste of time. I would not take a Hyundai Daewoo into this shop with 500,000 miles. It's disorganized, overpriced, and absolute chaos. Not to mention, unprofessional. I don't think anything has ever been finished on time in the history of this entire operation.

I've been using B&W off and on for maybe 15 years. A reliable multi-generational repair business.read more

I want to write about how, after 2 1/2 years and 6 mechanics later, B&W Automotive Repair, located…read moreat 228 Gold Rush Road, Lexington, KY, was finally able to solve the problem with my older 2003 Chevy Astro Van. The Mass Air Flow Code had been on since I bought the van 2 1/2 years ago. After countless visits and numerous parts replacements by other auto repair shops, the team at B&W Automotive Repair meticulously diagnosed the issue, discovering a wiring problem with the mass air flow sensor that had eluded previous mechanics. B&W's persistence not only restored my van's performance but also gave me newfound confidence in its reliability. Now, I can finally enjoy driving and road-tripping without worrying about it unexpectedly breaking down. Thanks to B&W Automotive Repair, my Chevy Astro Van runs smoother than ever, and I feel grateful for their expertise and dedication. And above all, they charged a reasonable price to find the problem. Thanks Angie Clemons

I needed new tires for my class C motorhome. I was able to call and schedule a time to come in in a…read morefew days. I parked by them the night before and Cliff called me in the morning at the time of my appointment as our scheduled wake up call. I pulled in and they quickly were able to get my rig in the bay to work on it. I went to a coffee shop in the area while they worked. Cliff had a concern to call me about and I didn't really understand. I called a friend and was able to conference in Cliff for him to explain to this more knowledgeable person and ensure I was making the right decision. Highly recommend Cliff's for RV tires.

I needed service on the truck because we limped from NC pulling a 37' trailer. I called and Cliff…read moreanswered and made an appointment for the repair. I was kept informed about the findings and recommendations. I felt their quote was very reasonable for the time and issues. I would highly recommend them for any truck issues. We we pulled in to pick it up there was a horse trailer and truck, an ambulance and every Bay was full. This alone speaks volumes about his business. Great customer service and the truck is quieter and is running a lot better. Thank you Cliff.

So I was referred to this mechanic shop, after the auto cosmetic guy I go to, was fed up of finding…read moreways of getting my tail lights back on. OMG!! To fix a taillight on a Pontiac Vibe is pretty much hells on wheels! I made my first appointment; however, I was not able to wake up on time last Saturday. Instead, bobby, the mechanic and owner, had me come in today. Again, I could not make it on time (no it is not because I like to be fashionably late!) I ended up coming in at 10:30 a.m. and he started working on my car at 11:30 a.m. Man was it a journey! He fixed. I sat there watching t.v. in the office. He worked. I sat there watching t.v. at the office. He worked. I sat there watching t.v. in the office. He broke a sweat trying to use process of elimination on the wiring and I strained to watch the t.v. It was a fight to no end without either end giving in. OMG!! Finally, after 3 and a half hours, he finally got a spike out of my car. The tail lights were now working! Of course, this was all labor intensive, but he made me a good deal. He cut an hour and a half labor to work on my car and so the total was $159! (This is also were I thought to myself "DAMN SON, MECHANICS MAKE BANK! After hearing doctors and lawyers make $50/hr.!) Now usually in situations like this, I like to tack on a tip (throw money at people); but I am bat crap poor right now (probably because I eat out enough to do reviews on Yelp, 50% of my income). I am so poor, even California's debt, would be an improvement. LOL! I paid the bill and now I am street legal, at night, again. YAY!

I went to Justin's years ago and they always took great care of me, i couldn't have asked for…read morebetter service. The main reason for this review is because he takes such good care of my parents anytime they have a problem with their vehicles. My dad raves about coming here because he feels that he's treated so well and it means a lot to have someone be fair to them in a business where a lot of ppl can be taken advantage of. The work is always quality and honest, my family has went to Justin's for about 7-8 years without hesitation, I'm so grateful because I live in Texas and know they're in good hands. Thank you Justin's, the Webb family truly appreciates you and to have my Dad's approval is saying a lot about your work, integrity and character.

Great place to have cars serviced. I have always had good…read moreresults here. They are reasonably priced,and do quality work. The lot is packed, because they are always busy. But, if you need work done they will work with your schedule to get it done. They have been here a very long time. They have a lot of repeat customers.

This review is a long time coming and I'm sorry it took me so long to post. I'm from the north,…read moredown here for college and I have no family around and little to no knowledge of cars. Winter break last year my catalytic converter was stolen from my jeep. Horrible sound when you started it up the works. I called around to all the shops and ultimately shorts was the only one willing to help and work with me. I took it in and they told me that's what it was and got me set up with someone from another shop who could help me since they didn't have the machine that I needed to fix my car. They told me exactly what I needed not to be scammed and they were the only people to say sorry to me this entire experience. In short, if you're looking for reliable, kind, and trustworthy I cannot recommend shorts enough.