Thayer and his team are the best in town when it comes to diagnosing your vehicle problems,…read morereplacing an engine- which was a complicated job that they performed on our Honda SUV, and performing oil changes and regular car maintenance. They are professional, honest, trustworthy, and committed to what they do. Cole kept my husband and me informed of every detail of the engine replacement despite its complexity, and they delivered the service on the promised date. That is excellence right there!!! We have not had any rattling noise or other issues since then. We are so blessed to have known Thayer's shop, where we are assured that our vehicles are in good hands. We highly recommend Auto Alternative Service in Nicholasville for your vehicle needs. You will be treated with kindness and respect.

I was referred here by a friend and have never had reason to regret that advice. Thayer runs a…read moregreat shop and Nathan has been there for ages and does a great job. Very knowledgeable and value for money. They have handled oil changes, brake jobs, suspension and tire realignment, and scheduled maintenance like timing chains, keeping me aware of what will need to be taken care of to keep my ride running reliably.

My warning lights came on while Mom and I were on vacation. I was sent to Mark who took his time,…read morein the hot sun, to check my van throughly and determined we were safe to continue traveling. He explained everything I needed to know, and I was confident getting back on the road. Great mechanic and person.

I can't say enough good things about this place. Mark is quite possibly the most honest mechanic I…read morehave ever done business with. Their prices are extremely fair, and they stand behind their work 100%. They don't look for the most expensive option when servicing your car, and are completely upfront about what is and is not necessary to fix your problem. I'll never go anywhere else.

Incredibly communicative and fair. I needed something quick done (a headlight changed - not the…read morekind that is easy to pop in and out). They worked me in same day, were fair with pricing, and quick with work. Will certainly be back when I need more work on my car. It's so hard to find auto shops you can trust. Andy's is that!

Andy and Nathan are great, they know there stuff. Honest and fair pricing!! I recommend them highly.read more

I've been using B&W off and on for maybe 15 years. A reliable multi-generational repair business.read more

I want to write about how, after 2 1/2 years and 6 mechanics later, B&W Automotive Repair, located…read moreat 228 Gold Rush Road, Lexington, KY, was finally able to solve the problem with my older 2003 Chevy Astro Van. The Mass Air Flow Code had been on since I bought the van 2 1/2 years ago. After countless visits and numerous parts replacements by other auto repair shops, the team at B&W Automotive Repair meticulously diagnosed the issue, discovering a wiring problem with the mass air flow sensor that had eluded previous mechanics. B&W's persistence not only restored my van's performance but also gave me newfound confidence in its reliability. Now, I can finally enjoy driving and road-tripping without worrying about it unexpectedly breaking down. Thanks to B&W Automotive Repair, my Chevy Astro Van runs smoother than ever, and I feel grateful for their expertise and dedication. And above all, they charged a reasonable price to find the problem. Thanks Angie Clemons

Great place to have cars serviced. I have always had good…read moreresults here. They are reasonably priced,and do quality work. The lot is packed, because they are always busy. But, if you need work done they will work with your schedule to get it done. They have been here a very long time. They have a lot of repeat customers.

This review is a long time coming and I'm sorry it took me so long to post. I'm from the north,…read moredown here for college and I have no family around and little to no knowledge of cars. Winter break last year my catalytic converter was stolen from my jeep. Horrible sound when you started it up the works. I called around to all the shops and ultimately shorts was the only one willing to help and work with me. I took it in and they told me that's what it was and got me set up with someone from another shop who could help me since they didn't have the machine that I needed to fix my car. They told me exactly what I needed not to be scammed and they were the only people to say sorry to me this entire experience. In short, if you're looking for reliable, kind, and trustworthy I cannot recommend shorts enough.

Great service! InstaBrakes was there when I needed them. They are fast, reliable, and convenient.read more

I needed help with my car and reached out to Keith and he responded fast. He is very kind, very…read morepersonable, and very professional. Excellent customer service. Keith even offered to take me home before he met me. What I appreciate most about Keith and his business, is the transparency with pricing and work needed + his attention to detail and actually caring about quality products for his customers. Oh yeah and he is terrific at communication, he has been texting with me consistently about other issues we want to address as friends. 10/10 - I won't be working with anyone else other than Keith regarding car issues.

Great service. We test drove a few cars, salesman was more than helpful. Financing was a breeze.read more

Very bad experience from start to finish…read more My advisor, Allen was difficult to reach. Communication not great- had to repeat things several times to several different people. I asked them to replace a tire and not plug it- they plugged it anyway and told me it was ready. I had to call, verify it was plugged and not changed, then get in touch again with Allen (a difficult process). Now I have the car at home and after replacing the battery it is showing low again. This is either from not actually replacing it or not resetting it. I strongly recommend you make the drive to Cincy to get your MB serviced based on my experience. I will never return.

My Mazda CX-9 engine locked up due to the water pump leaking coolant into the engine oil. My local…read moreMazda dealership was absolutely no help at all and told me that they could not put a new engine in and suggested that I buy a new car. I decided to have it moved to Paul's foreign car and ordered a crate engine and he installed it for me. The car runs like new now and I saved over $30,000 by not taking the advice of the local dealership. Always get a 2nd opinion. Paul was great to work with and reasonably priced.

We are so fortunate that Paul, Julie and their crew have cared for our cars for more than 20 years…read more They are kind, honest, careful and skilled. If you want to keep an old car usable for a long time, they are with you. If you want to take excellent care of a new car, they will help. We have many stories, but the main thing I want to say is that once you begin using Paul as your car's mechanic, you can simply not ever worry about repairs again. If you need them, they will tell you. If you don't, they will never, ever suggest something that would benefit them at your expense. I'd like to give Paul's 10 stars if I could.