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    Brooks Collision Center

    5.0 (1 review)
    Closed Closed
    Updated 1 month ago

    Services - Brooks Collision Center

    Bumper repair

    Collision repair

    Auto customization

    6 More Services

    Auto exterior customization

    Auto frame straightening

    Auto hail damage repair

    Paint and scratches

    Vehicle painting

    Rear-end damage

    Brooks Collision Center Photos

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    Recommended Reviews - Brooks Collision Center

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    6 months ago

    Great job repairing my vehicle, very professional and kept in contact with me the whole time

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    Tri City Collision Center - 3/27/2025-That recording is just telling, as is this, being called 'fixed', and today, really TCCC?! U C  Crooked/Sagging/Unfinished.

    Tri City Collision Center

    (8 reviews)

    I always used to go to TCCC, and for years, I never had any major problems, UNTIL today! The…read moreminute, I drove out of the parking lot, after being hit 2 months ago, the truck was bonking/knocking, up front, along with missing clips in the body panels, radiator, etc., yet they charged me for all of it!! I then called them about it, so they called Miller Tire(their 'auto shop'), to make an appointment for me, to go get it looked at. Yet, instead I had a neutral 3rd party, diagnose it, before getting an appointment with TCCC, to get the body work, that had broken/overspray removed/ask them about the parts on the bill, still left broken. Even though, I was recording everything said today(3/25/2025, the day an employee asked me to be there), so they could get parts/fix the body panels at least, however the owner was very aggressive, and didn't finish fixing even the first problem, just because 'he wasn't angry at me, just his guys' x3-5, so after all that, he kept on with his finger pointed in my face, and after the owner realized, that I had taken my suv, to a neutral third party, and found out, they hadn't replaced Major parts at all, that were most certainly, on my invoices(refused to print/pics only)?! I was charged for these items! i wasn't yelling at them, then an attempt was made after they had fussed/tried to fix the body panel(broken/still broken with several issues, yet to be fixed, in addition ELSEWHERE), while bossman kept his argument up, as I admitted that I could have made a mistake, yet he persisted with threats, until I had literally turned to leave, the owner knew I was recording him, yet still threatened me with violence, all the way to my truck/through the window, in front of customers?! At long last, I received no help, and I've cross referenced the first invoice, in which I was NOT mistaken. Only after finding out, that I had done this, did the owner lose his control, after already pointing fingers in my face x4, I asked him not to, and boy, did he take it the wrong way, while I was taking the pictures of these unprintable invoices? He then said, that he wasn't going to be 'helping' me anymore, In other words, he was revoking the Lifetime Warranty, on all body work, only after he said he wasn't angry at me, several times, then ripped up my truck, and I'm left to put it back together. I'll still pray for them, but they say all that, as a selling point, locally. They are not part of the Better Business Bureau, they can dead your links to Carwise, but I have screenshots, videos, pictures, receipts, and a recording of everything said, including outside my truck! I would never recommend this place, to anyone else, especially if you have to do any major work. $8.6k plus all in, only to hear how my Toyota FJ, was hated there, bc the owner made a comment on my audio recording, after listening again, that very obviously, TCCC's owner, didn't even know the difference between a Toyota FJ-40, 80's model(personally biased), vs a Toyota FJ Cruiser(07'-14'), TRD Team Ed. My money is going somewhere else! 1 pentagram, only because there's not, a 0 rating!! Im taking my business/$$$, anywhere else!

    Excellent work! I have posted a before and after of my car, which speaks for itself…read more The staff at Tri-City was extremely knowledgeable, and put in an amazing amount of effort to ensure my car was return to perfect condition. They went above and beyond my expectations! Great communication, fantastic work-an all around positive experience.

    Brooks Collision Center - bodyshops - Updated June 2026

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