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    Brooks Memorial Hospital

    2.7 (10 reviews)

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    8 months ago

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    13 years ago

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    8 years ago

    Worst hospital I've ever been to had me waiting with my new born for hours they should be shut down

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    Buffalo General Medical Center

    Buffalo General Medical Center

    2.5(73 reviews)
    37.6 miEastside

    The hospital has lovely employees, well-trained staff, and world-class equipment. What they lack…read moreis private rooms. Every time a loved one comes here for care, the room-mate is a dementia patient who becomes delirious and sets off bed alarms All. Night. Long. Realistically, this is outside the staff's control, but it's not outside the Board's: Other hospitals have reduced the number of rooms to improve the patient experience for those who are not demented (and need rest).

    My niece was admitted for a blood infection last Thursday. She went two days without food - and…read moreonly got food because I called the cafeteria to get her some. They apologized and said they were short handed. She has been feeling better for several days, and has been told she was going home "tomorrow" for the last three days. They said they needed to run a certain scan before they would release her and apparently it took three days to do it. It is now Friday, scan was done yesterday. She thought she was getting out last evening, and then they promised her today she would go home. Now they told her insurance has not approved her home health care, and she won't be going anywhere - Monday at the soonest because insurance company won't be able to approve it until next week. This poor 41 year old has stage 4 cancer and two small children at home she hasn't seen in over a week. I've called to talk to medical director, the CEO, her doctors and left messages. No call back at all! This place has done more harm than good for all of us.

    Photos
    Buffalo General Medical Center - 16th floor art: The original facade of the U.S. Army and Marine Hospital, Dr. John M. Brown resident physician and surgeon, 1855.

    16th floor art: The original facade of the U.S. Army and Marine Hospital, Dr. John M. Brown resident physician and surgeon, 1855.

    Buffalo General Medical Center - Main entrance

    Main entrance

    Buffalo General Medical Center - Operative note from the surgeon

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    Operative note from the surgeon

    DeGraff Memorial Hospital - Complimentary phone chargers

    DeGraff Memorial Hospital

    3.2(28 reviews)
    44.6 mi

    I took my son to the doctors office and the wanted him to go to the children's hospital. With that…read morebeing so far, I asked to take him to Millard Fillmore. Well, they called there and they had a 6 hour wait. So we went to Degraff. Degraff was nice and small and not overwhelmed with people. It was nice to experience this. You'll tell security why you're there, fill out a little yellow form, and put it in a tray outside of the triage nurse window. While you're waiting, there is a TV on. Surprisingly, it was playing Psycho (the old Alfred Hitchcock movie). I'm not complaining at all, just was not expecting that! There is a station where you can borrow complimentary chargers, which was great, as I was not expecting this and my phone was low on battery. You'll give the machine your number and a credit or debit card from your phone (I think I used Apple Pay). This is just to assure you'll bring the charger back and will not charge you unless you don't bring it back on time (I believe it gave me 24 hours with it, if needed). It will give you the date and time to return by. Then, you'll just stick in any of the open ports and you'll get a text confirming your return (and a message on the screen where you returned it). The overall visit was very pleasant and went by quickly. We were in and out of the ER in 3 hours flat. This included a CT scan. The staff was incredibly nice and communicated well.

    I was sent a letter by the hospital admitting to the providers poor service and professionalism. I…read morethought it was all over they were finally going to do the right thing! Well I was wrong!! They sent me to collections for a copay I shouldn't have to pay since I was not even treated or provided with anycare!Way to go on completely TANKING on customer service and making someone pay for your providers poor quality of care and lack of professionalism!

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    DeGraff Memorial Hospital
    DeGraff Memorial Hospital
    DeGraff Memorial Hospital

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    Brooks Memorial Hospital - hospitals - Updated July 2026

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