I would strongly caution anyone considering Orange Park Rehabilitation & Nursing Center based on…read moreour family's recent experience in April 2026. My brother was admitted for care and, within hours, was left in respiratory distress without timely suctioning, and his feeding tube was not even connected, leaving him without nutrition for an extended period. Despite repeated requests, staff response was delayed and inconsistent. Throughout his stay, we experienced ongoing issues with call lights going unanswered, lack of basic hygiene care, and unprofessional, dismissive communication from staff. On one occasion, a staff member spoke to him in a demeaning manner rather than addressing his concerns. Most concerning was the lack of urgency during a medical emergency. When he experienced severe respiratory distress, staff response was delayed, and emergency services were only called after persistent family advocacy. He was later hospitalized, where the findings indicated a severe case of pneumonia. No family should have to repeatedly advocate just to ensure basic, timely care for their loved one. This experience raised serious concerns about patient safety, responsiveness, and overall quality of care. I hope the facility takes meaningful corrective action to prevent this from happening to others.

We are visiting here from syracuse , new york and I can't say enough good things about this…read morehospital system. They have taken excellent care of our family member, for all the people with their trivial complaints , please visit upstate new york and try to get this level of care. The emergency rooms are\nSix or eight hours wait times, sometimes much longer. This hospital advertises , wait times out front , usually under ten minutes. You don't know what you have until you lose it. This hospital is clean, organized.\nAnd you can park for free, that is unheard of in syracuse. Count your blessings.

I came here to meet with a Physician Intern. She's almost a Doctor! Congratulations! She did a…read morelearning a new language study on Ernie and i(separately). Mine was at 9am and an Ernie at 10am. It was not too hard, but not easy either. I just stayed relaxed and tried to do the best I could. The language was Pakistani language. Zahra was the internet. She was very nice and polite. Ernie and I both received a small compensation gift card from the San Marco Publix. Ernie's card was loaded. I tried to load mine and even though it was sealed-had zero dollars. Some fraudulent person already used the card. I hope they catch them. I filed a claim and after investigation-I should receive my money. I did not like the long crazy drive to Orange Park, Fl at all. The building was nice, had plenty of seats all around. Outside had a wonderful memorial for military to show support. I always appreciate this. They had picnic tables outside. Vending machines inside. Pros:nice place to see doctors Cons:too far from my home, but great for those who live close by. Recommend? Yes

So I made an appointment 3 days before hurrican Irma hit Fl. I'm here today Sep 20th for my doc…read morevisit. I'm a new patient so you know how that usually goes a whole novel of paperwork and signing etcetera etcetera. Well guess what?! Not here.. They give you this very nice tablet to do all new patient information in. Also you make a payment on the very same tablet. The receptionist was so amazing, friendly, informative, cute and very helpful. The nurse was very nice and friendly Dr. Moore was very magnificent with his wonderful bedside mannor. He was very informative, very nice, easy to talk to and he listened to me.. really listened to what i had to say and is currently helping to find the right diagnosis. While there he contacted the docters hecwas referring me to and get this.. they will call me to set up the appointments. I've never had that done before usually the doctor or receptionist hands you business cards for doctor referrals. I loved this place Even the gentleman that works in the lab was wonderful. Again very charismatic, friendly, informative, helpful and funny. The way they all cared about the patients and were all so funny and talkative. This for sure will be our new family doctor. I hope this review was helpful and I hope your day is going well. Syoy

Quick check-in. Customer service is OK depending on time of arrival. Night time seems like no one…read morewants to be there. Not a long wait to be seen by a doctor. Pharmacy didn't take forever but only available to ER patients after hours.

Still Bad! Called to schedule an appointment yellow team…read more Lady was rude. "We have no appointments available" what do you mean you have NO appointments available? "It means just what I said we have No appointments available. Call back after 30 days" I been running a fever over 3 days and complications with diabetes. "We have no appointments!"

I would definitely not recommend Dr. Robert Koe. I'd seen his wife (Dr. Antoinette Koe) two weeks…read moreprior, and they require you to alternate between them. On my one visit with him, he was so overbearing and insensitive (refusing to allow me to ask questions, asking me questions and answering them himself, yelling over me when I tried to talk to him, and repeating things that I'd already told him his wife discussed with me two weeks ago) that I ended up walking out of the appointment. He followed me down the hall and into the lobby, yelling information from my medical records at me (for all to hear). I politely asked him to stop violating my privacy by doing so, and he continued. I asked the receptionist to mail my test results to me and could barely hear her response for his standing beside me yelling in my ear the entire time.

In the beginning I really liked Dr. Calhoun. So much so, that I got my husband to go to her…read more Prostate cancer runs in his family so we are always careful to keep a close eye. When she found a lump she referred him to a specialist. And we waited and waited. No one from the specialist called us. We called a specialist and he Said he never got the referral. Come to find out Dr. Calhoun's office never sent it over to him. They promised they would and we waited a week. They never sent it over and my husband got angry and he raised his voice. Now considering that his brother is in stage for prostate cancer it is a reasonable reaction to be a little bit nervous. Well the end result was we got a letter throwing us out of the practice because he raised his voice. I was sitting next to him when he called. He wasn't shouting he raised his voice. He was upset and I think he had a good reason. For Dr. Calhoun to drop him in the middle of all of this is unethical. And the office staff is uncaring. We ended up with a different Doctor Who has a wonderful office staff and we're having a better experience. We also found out he doesn't have prostate cancer which is quite a relief

I've had 2 procedures here with 2 different doctors. Both in the early morning. Both experiences…read morewere amazing. During my 1st surgery I was extremely nervous but the staff showed patience and answered all of my questions. The center was clean. My caregivers wanted to specifically thank the staff for keeping them informed about the surgery timeline, aftercare and communicated with them about pickup. They went above and beyond for me and my family so I'm very grateful.

They lied to me and told me my surgery was denied by my insurance. My insurance told me it was…read morecovered 100%. Apparently this is a common practice to deny patients since they aren't making enough money off of certain procedures.

I have been served by this location for over 8 years but as soon as I became eligible for Medicare…read morein 2020 their service towards me fell down dramatically. I would suggest you stay away from this provider if you are using Medicare for your insurance. When you have questions or try to make appointments they just don't return your calls.

Very fast and quality care! Miryam, Ashley, and Dr. Menze were super nice and helpful. Went in for…read morestitches and was in and out in 30 minutes.

Nice small emergency room with security also helped facilitate my request for imaging on a cd…read more Staff was prompt and helpful

The wait was 2 1/2 hours. Patients are inside a small crowded room waiting to be tested for COVID,…read moreamong other things. To my understanding, this has been going on for a few days now. So, irresponsibly, they're keeping a small waiting room full of potentially COVID positive people for much more than 15 minutes together. If you didn't have it before you walked in, you could catch it there for sure. The only precaution is that everyone must wear a mask. In the hours I was there I didn't see any staff disinfect the place. Oh and the doctor is walking around with the same set of gloves on as she sees patients. No, she did not change her gloves upon coming into the examination room to see me. Normally I have no issues with this clinic, but today the whole thing was wrong. Irresponsible and unsanitary. Edited to add: management contacted me immediately after I gave company my feedback. They've changed the procedure for COVID testing back to appointments to minimize exposure. They also acknowledged doctor not changing gloves is not okay and will address accordingly. I am changing my review from 1 star to 4 stars after this new development.

This place is horrible. Came in very sick, without doing any test they said I had allergies and…read moresent me away with Zirtec and Flonaise. Two weeks later I don't feel better and now I am having trouble hearing. Probably going to be an ear infection.