Dr. Katzmark is awesome & Their office is easy to find once you know where to go…read more She's very detailed and willing to explain every bit of the procedures. Her staff are very kind and seem to ensure you're comfortable when you obviously aren't. Open about pricing and it's easy to get in and out. 5 stars.

I've visited this dentist office several times and they have always been friendly, those visits…read morehave been fine enough but this review is related the last time I visited and how it went after that. I went to have a recent crown re-done from a different dental office that had come loose twice already, and at the previous visits at AK they had recommended I redo that crown. I went in as a walk in customer that morning with the expectation that I would be there for a few hours. Once I went to the back, the doctor reviewed what she was going to do and let me know that since it was a busy day I might be there for 4-5 hours. Not being able to wait that long, I let them know I would have to reschedule. Before leaving, 2 dental assistants recemented the original crown that would fall off (and did a terrible job I might add) and then I was scooted away to the front office to reschedule and go over payment terms for the crown. I was presented an estimate that my insurance would pay about half and I would be responsible for half, which seemed decent. I signed the estimate and I set an appt for 2 weeks and left. On the way home, the recemented crown came off but I didn't worry too much since I had an appt coming up soon. In the meantime, while talking with a friend about all of this, he told me to double check my benefits because dental insurances don't cover a new crown if it has been less than 5 years. So I called AK dentistry to confirm, as my original complaint was that a crown I got recently (key word RECENT) keeps coming off. I'm very very glad I called because after speaking to the office they did confirm that my insurance would not cover the crown since it had been less than 5 years. Once knowing that, I canceled the appt because I couldn't pay the full amount of the new crown. Fast forward 3 months and I'm presented a bill for $276 for an office visit and crown recementing. I called to ask why I was being charged for an office visit that never materialized in anything since the wait was too long and for recementing a crown by assistants that didn't last 20 minutes. After a lot of arguing back and forth they reduced the bill by half but failed to understand my point. The lady told me have you ever been to a doctor office without paying anything? I responded well yes if the visit never happened? I was literally sat down for 10 minutes and advised that the visit would take 4-5 hours. That is not an "office visit". Also, I believe they knew full well that my insurance wouldn't cover the crown as they presented to me but didn't let me know until I asked them specifically of the 5 year rule in order to just have me get the work done. Totally disingenuous and if the person on the phone cared to provide excellent service as much they tout it things would have been different. I won't be going back and after recommending people to go there I won't do that anymore either.

As far as several visits resulting in 2 root canals with 2 crowns can be, this was a wonderful…read moreexperience. Office staff was friendly, professional, very communicative, and worked with me. The admin caught a huge mistake a past provider had done (insurance fraud basically) and helped me resolve. The Dentist himself? Now there's the star of this show. Great personality, great communication, and so incredibly gentle. The shots to numb are never that bad to begin with, but not since my childhood dentist have I found one that does it and I was still waiting for the shots after he'd already administered them.. yeah, he's that gentle. Also very thorough with the work he does. He does take a looooong time, but it's worth it by how thorough he is with it. Prior, I've had 6x crowns across 3x different dentists. These are the first 2 that, when complete feel EXACTLY like the teeth I had before! I mean exactly! If it hadn't been for the long periods of time I spent in that chair I wouldn't even know I had new crowns. I can't recommend him and his staff enough. As good an experience as going to the dentist can possibly get.

Top notch service, very respectful staff. Dr Abib is a great Dentist, a good listener, he also took…read morehis time to clearly explain the procedure.

Wow. What a great first impression! So, I went here based on the ratings and reviews and I was not…read moredisappointed at all. The entire staff was very helpful and cared about my past experiences. Though I assumed I was going to meet Dr. O however it was Doctor Hussain who checked me out and did my cleaning. She listened to me about my past experiences and the issues that I had gone through. Dr. Hussain was very caring. I was also impressed with the technology they have and use they are up to date vs. my last dentist that I had gone to for 10 years. I am happy that I made the switch to Mission Bend Family Dentistry!

My moms filling flew out…read more We were able to use her delta dental ppo to schedule a teeth cleaning, exam, x-rays, and filling all in the same day, thanks to Jennifer. The hygienist was very thorough, they cleaned her teeth and polish them. Even I, being her daughter, saw a difference between her teeth before the appointment and after the appointment. I am very impressed with the hygienist at this location. After getting her teeth cleaned, the dentist closed her fillings. My mom was very pleased with the work. She was so thankful that this office was not trying to sell her on things that she did not need to get done. While they did mention her need for a crown, they did not sell her on any ancillary charges or bogus treatments for her teeth. My mom hates going to the dentist. And she doesn't like the dental field because she feels that they're very pushy and the make up charges or work without very much proof. But she was so pleased with this dental office, she couldn't stop stop sharing her experience with me. she's looking forward to her next visit in six months.

My partner and I have both gone there. Clean facility, nice people working there. They explained…read morewhat was needed along with the costs. I have insurance and my partner does not. They worked with us on pricing so the work needed could get completed. I had 2 crowns replaced, they made them while I waited! Would definitely recommend.

would not let me in the back with my significant other during her appointment. very dissatisfied…read morewith the lack of costumer service.

I was recommended this dentistry by my sister, and now I am recommending this business to you! The…read morecustomer services too tier. Misty greeted me with a welcoming smile and so much happiness. You can tell she enjoys working with this company. Janifer was my dental assistant that did my cleaning and she was just as professional and kind. Dr. Chang, just add her into the mix. Everyone I met was very kind, upbeat and professional. The office was super clean and decorated very nicely for Christmas. I was very well taken care of, and I know you will be too. If you go, please let them know I sent you based off of my review. Then let me know how you liked it. Oh, lastly, they have a screen in front of you where you can watch YouTube. They had some comfort/relaxation music with fishes of the sea playing. I was so relaxed I could have went to sleep. Literally, the only thing that I would mention is that it's a bit cold in their office, OTHER THAN THAT, there is literally nothing at all that I would complain about. It was a pleasant experience.

I always feel welcome whenever I get there. The staffs are super friendly and efficient.read more

Very friendly staff. Did some work and prices aren't bad at all, they will tell you their honest…read moreopinion! Miss Veronica was lovely and a very kind person. Always reassured me!

horrible dentist office. botched my crown and refused to fix it till after I got braces. now that…read moreim about to get my braces i won't even bother going to the place, I rather spend more money elsewhere

I can't say enough good things about Bunker Hill Dentistry. I lost my front tooth crown in a car…read moreaccident the Thursday right before Memorial Day weekend, and with most dental offices closed Friday through Monday, I was dreading spending the entire weekend without a tooth. Thankfully, I found Dr. Le. They got me in first thing Friday morning, and I walked out with a temporary crown that honestly looks as good as, if not better than, my previous permanent one. Dr. Le is incredibly skilled, and Ann Le at the front desk is amazing as well. The entire team is professional, efficient, and genuinely cares about their patients. Thank you, Bunker Hill Dentistry. You guys are amazing!!

This practice has not honored the EOB of an adjudicated claim as an in network provider of Delta…read moreDental, balance billing us for $90. Even though they refiled claims, Delta Dental has upheld their original adjudication of covering services 100%. This practice has become non responsive after multiple emails and I have therefore filed a complaint with the insurance company and disputed the charge. Consumers should be wary of their billing practices based on my experience.

The front office staff is very professional and kind. Both doctors, Dr. V. and Dr Torres, are…read moreamazing and their bedside manners are the best. I'm a very anxious patient and they made me feel at ease, relax and safe. They also answer all your questions and explain every treatment options available for you. Definitely I would recommend this place to everyone!

The staff was great. The receptionists were very helpful and answered all my questions. The room…read morewas clean and bright, and the service was extremely thorough.